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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11379 Views

105 replies

47 likes

  • 11379 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1251 Views

13 replies

2 likes

Possible Bug
  • 1251 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3080 Views

38 replies

2 likes

  • 3080 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8875 Views

0 replies

4 likes

  • 8875 Views
  • 0 replies
  • 4 likes

Spotify won't play in offline mode

I can't play any offline songs. I thought they were supposed to be saved in the hard drive, but when I'm offline, I get a message saying that it's not possible in offline mode. Help?

Casual Listener

I can't play any offline songs. I thought they were supposed to be saved in the hard drive, but when I'm offline, I get a message saying that it's not possible in offline mode. Help?

Peter__

Community Legend

662 Views

3 replies

0 likes

Windows
  • 662 Views
  • 3 replies
  • 0 likes

deleting track changes scroll position

Did anyone else notice that in the latest version of Spotify deleting a track from a playlist completely changes the scroll position? Spotify 0.9.12.10.g89b2a4fc

Roadie

Did anyone else notice that in the latest version of Spotify deleting a track from a playlist completely changes the scroll position?   Spotify 0.9.12.10.g89b2a4fc

miles_351

Roadie

735 Views

2 replies

0 likes

Windows
  • 735 Views
  • 2 replies
  • 0 likes

repeat the same options

it appears the same option twice of followers

Visitor

it appears the same option twice of followers

user-removed

Not applicable

1525 Views

2 replies

0 likes

Windows
  • 1525 Views
  • 2 replies
  • 0 likes

NUS Discount Not working

I tried setting up an NUS card on my premium account, however when i put my Date of Birth in, it said "Invalid Date of Birth"? How do I fix this?? The card number worked fine yet whenever I try I can never get it to work because it thinks I've put a ...

Newbie

I tried setting up an NUS card on my premium account, however when i put my Date of Birth in, it said "Invalid Date of Birth"? How do I fix this?? The card number worked fine yet whenever I try I can...

Peter__

Community Legend

782 Views

1 replies

0 likes

Windows
  • 782 Views
  • 1 replies
  • 0 likes

X amount of notifications, only a limited number showing when scrolling down

Hello, all. This has been happening for a while now and I'd like to see it worked out. Today, I logged onto Spotify and found out I had 56 notifications of new releases. Thing is, when I scroll down, it stops at about 20 and the thing doesn't scroll ...

Visitor

Hello, all.   This has been happening for a while now and I'd like to see it worked out. Today, I logged onto Spotify and found out I had 56 notifications of new releases. Thing is, when I s...

user-removed

Not applicable

552 Views

2 replies

0 likes

Windows
  • 552 Views
  • 2 replies
  • 0 likes

Solved!! Spotify last version 0.9.12.10

Hi community,Yesterday was released the last Spotify version 0.9.12.10. For me it looks the same. Did you guys experienced some change? Some new improvement?Regards.

Roadie

Hi community, Yesterday was released the last Spotify version 0.9.12.10. For me it looks the same. Did you guys experienced some change? Some new improvement? Regards.

Peter__

Community Legend

955 Views

1 replies

0 likes

Windows
  • 955 Views
  • 1 replies
  • 0 likes

Restoring followers

How do I restore my deleted followers?

Newbie

How do I restore my deleted followers?

Peter__

Community Legend

432 Views

1 replies

0 likes

Windows
  • 432 Views
  • 1 replies
  • 0 likes

Bug − multiple Janets

I was listening to Janet Jackson, then a song listed that it was by "Janet". I clicked her name and was taken to music from an assortment of Janets, not just Janet Jackson. I was offered the chance to play through this clashing assortment of tracks a...

Music Fan

I was listening to Janet Jackson, then a song listed that it was by "Janet". I clicked her name and was taken to music from an assortment of Janets, not just Janet Jackson. I was offered the chance t...

kokociel

Music Fan

1214 Views

2 replies

0 likes

Windows
  • 1214 Views
  • 2 replies
  • 0 likes

Offline access withdrawn

I dont understand why, my subscription is fine. Even my phone is fine, however I lost all my playlist here but not on my phone. Any possible solution?

Casual Listener

I dont understand why, my subscription is fine. Even my phone is fine, however I lost all my playlist here but not on my phone.   Any possible solution?

Peter__

Community Legend

1205 Views

2 replies

0 likes

Windows
  • 1205 Views
  • 2 replies
  • 0 likes

Lost all of my Starred songs

I logged in just now and I don' t have any of my starred songs :cplease please please help

Casual Listener

I logged in just now and I don' t have any of my starred songs :c please please please help

Peter__

Community Legend

1642 Views

1 replies

0 likes

Windows
  • 1642 Views
  • 1 replies
  • 0 likes

Solved!! Is there "Follow Artist" limit?

I'm wondering if there is limit to following artists in Your Music? I'm painfully, butthurtingly aware of the 10,000 track limit. As a work around I was thinking of just following the remaining artists I can't fit. It's a few extra steps, but I reall...

Regular

I'm wondering if there is limit to following artists in Your Music? I'm painfully, butthurtingly aware of the 10,000 track limit. As a work around I was thinking of just following the remaining artis...

Peter__

Community Legend

24288 Views

33 replies

5 likes

Windows
  • 24288 Views
  • 33 replies
  • 5 likes

Playlist/History empty but still premium

Hello, I just logged in today and my playlist & history is suddenly empty, I've read similiar problems but that also the premium is gone, but that's still there. The playlist is also still available on my Android phone & web player. Thanks

Casual Listener

Hello,   I just logged in today and my playlist & history is suddenly empty, I've read similiar problems but that also the premium is gone, but that's still there.   The playlis...

PizzaDevil

Casual Listener

1800 Views

3 replies

0 likes

Windows
  • 1800 Views
  • 3 replies
  • 0 likes

my account was overwritten?

My soon to be wife must have been logged into my facebook when she created an account or something, after she created an account it erased all my play lists and now it says I am logged in as her I cannot even log in as me, I re-installed spotify, log...

Newbie

My soon to be wife must have been logged into my facebook when she created an account or something, after she created an account it erased all my play lists and now it says I am logged in as her I ca...

kbrooksc

Community Legend

1615 Views

1 replies

0 likes

Linux
Windows
  • 1615 Views
  • 1 replies
  • 0 likes

Slowly accumulating hard drive space

Here's the skinny. It seems that Spotify is slowly taking up more and more space. When I've left Spotify running over the period of a few hours (while in my dorm room homeworking or some such business), I'll check OS (C:) and there will be less space...

Casual Listener

Here's the skinny.       It seems that Spotify is slowly taking up more and more space.  When I've left Spotify running over the period of a few hours (while in my dorm room h...

Business-Socks

Casual Listener

1269 Views

2 replies

0 likes

Linux
Mac
Windows
  • 1269 Views
  • 2 replies
  • 0 likes

Hide Music Announcements on Browse page

I have the "hide music on discover page" checked, and they are hidden when I go to the discover tab on the browse page, but I don't want announcements ever. Thanks! (I'm on version 0.9.12.10)

Music Fan

I have the "hide music on discover page" checked, and they are hidden when I go to the discover tab on the browse page, but I don't want announcements ever. Thanks! (I'm on version 0.9.12.10)

546 Views

0 replies

1 likes

Windows
  • 546 Views
  • 0 replies
  • 1 likes

Installation failure

Hello. I've been using spotify for a longer period, but suddenly one day it would not open. I delete spotify and tried to reinstall it . But it's like spotify did not install completely. When I start SpotifySetup it downloads and install spotify but ...

Regular

Hello. I've been using spotify for a longer period, but suddenly one day it would not open. I delete spotify and tried to reinstall it . But it's like spotify did not install completely. When I s...

Peter__

Community Legend

1447 Views

1 replies

0 likes

Windows
  • 1447 Views
  • 1 replies
  • 0 likes

App for windows Surface Tablet

Any update on when Spotify might become available for Windows store anybody? Thanks!!

Newbie

Any update on when Spotify might become available for Windows store anybody? Thanks!!

Peter__

Community Legend

1781 Views

1 replies

0 likes

Windows
  • 1781 Views
  • 1 replies
  • 0 likes

Mojibake AKA Scrambled Japanese Text

Hey there so I just got spotify and its a pretty solid service (Save for some musicians I like not being on there) but I ran into a problem when I went to browse my local files, that being the dreaded Mojibake. For those not in the know its an error ...

Newbie

Hey there so I just got spotify and its a pretty solid service (Save for some musicians I like not being on there) but I ran into a problem when I went to browse my local files, that being the dreade...

Peter__

Community Legend

916 Views

1 replies

0 likes

Windows
  • 916 Views
  • 1 replies
  • 0 likes

Why isn't it possible to search through an artists page with CTRL+F anymore?

I find this frustration I used to use the CTRL+F function a lot, for example to find which album a song in the "Popular" list belongs. Now i have to first use the main search function, to see the name of the album, and then manually scroll through th...

Newbie

I find this frustration I used to use the CTRL+F function a lot, for example to find which album a song in the "Popular" list belongs. Now i have to first use the main search function, to see the n...

user-removed

Not applicable

534 Views

1 replies

0 likes

Windows
  • 534 Views
  • 1 replies
  • 0 likes

Audio ad stops playing

Hello, Usually when audio ad starts playing and I click on next song I want to play, it shows a message "(song name) will play after the commercial message". Now when I play a song from desktop app for Windows with latest version from Top Lists and i...

Newbie

Hello,   Usually when audio ad starts playing and I click on next song I want to play, it shows a message "(song name) will play after the commercial message".   Now when I play a s...

kbrooksc

Community Legend

646 Views

1 replies

0 likes

Windows
  • 646 Views
  • 1 replies
  • 0 likes