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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84213 Views

40 replies

68 likes

  • 84213 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798653 Views

505 replies

64 likes

  • 798653 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

Facebook problems/ Billing twice

Hi, I recently synced my Spotify account with my Facebook account, but instead of simply connecting the two it seems as though it's created an entirely new Spotify account for me, so what I now have is one account which is the original, is on my phon...

Newbie

Hi,   I recently synced my Spotify account with my Facebook account, but instead of simply connecting the two it seems as though it's created an entirely new Spotify account for me, so what ...

Peter__

Community Legend

428 Views

1 replies

0 likes

Windows
  • 428 Views
  • 1 replies
  • 0 likes

Songs not appearing in 'Your Music'

Hi, I spent a long time today, adding all my old playlists of albums to 'Your Music' so my Spotify wouldn't be as cluttered. I finished this, and was listening to the playlist all day. However, I've got home and logged into Spotify on a different com...

Regular

Hi,   I spent a long time today, adding all my old playlists of albums to 'Your Music' so my Spotify wouldn't be as cluttered.   I finished this, and was listening to the playlist a...

Lotticaaa

Regular

609 Views

3 replies

0 likes

Mac
Windows
  • 609 Views
  • 3 replies
  • 0 likes

A strange occurence of music linking to different tracks.

O.K I just had something strange and unusual happen. I was organizing my playlists setting them up under a folder tree structure to get a Library feature of sorts of all the music I have in all my playlists. I was going through the playlists checking...

Visitor

O.K I just had something strange and unusual happen. I was organizing my playlists setting them up under a folder tree structure to get a Library feature of sorts of all the music I have in all my pl...

302 Views

0 replies

0 likes

Windows
  • 302 Views
  • 0 replies
  • 0 likes

Creating a deep playlist

First of all, I *hate* cross-posting and so I won't post this again anywhere else. However, there doesn't appear to be any place where you can discuss "general" Spotify issues/help but only for specific devices, and while I posted this in "other" I r...

Regular

First of all, I *hate* cross-posting and so I won't post this again anywhere else.  However, there doesn't appear to be any place where you can discuss "general" Spotify issues/help but only for...

Joe

Community Legend

564 Views

1 replies

0 likes

Windows
  • 564 Views
  • 1 replies
  • 0 likes

Solved!! Search and browse options

For about week ago I have a problem with search ,radio and browse, I do not know what to do, I have tried everything I could.Those problems started after last update. I'm using windows 8.1. Help please...

Regular

For about week ago I have a problem with search ,radio and browse, I do not know what to do, I have tried everything I could.Those problems started after last update. I'm using windows 8.1. Help plea...

Nicky88

Regular

1822 Views

8 replies

0 likes

Windows
  • 1822 Views
  • 8 replies
  • 0 likes

Selection of tracks from playlist for offline mode

Hi Guys, I am quite new here and hope that someone can help me. Is it possible to select only a few tracks from my playlist for offline mode (android)? Thanks upfront Regards, Paul

Casual Listener

Hi Guys,   I am quite new here and hope that someone can help me. Is it possible to select only a few tracks from my playlist for offline mode (android)?   Thanks upfront  ...

Pauls

Casual Listener

1741 Views

6 replies

0 likes

Windows
  • 1741 Views
  • 6 replies
  • 0 likes

Solved!! one song stutters

Electron Love Theory – With or Without You I don't have an issue with any other song, just this one and for as long as it's been available on Spotify. All other songs play correctly. I have tried changing my power options to "High Performance" but th...

Newbie

Electron Love Theory – With or Without You   I don't have an issue with any other song, just this one and for as long as it's been available on Spotify. All other songs play correctly. I hav...

Peter__

Community Legend

600 Views

1 replies

0 likes

Windows
  • 600 Views
  • 1 replies
  • 0 likes

New Design is just awful. "My Music" is simply a mess. There is no rhyme or reason for anything.

After a few years of using the mobile and desktop app. I LOVED how I could save certain songs on the fly. I could shuffle an entire artist's library and fade away.. Not even touching the UI for literally DAYS. Now, I have to micro manage everything. ...

Casual Listener

After a few years of using the mobile and desktop app. I LOVED how I could save certain songs on the fly. I could shuffle an entire artist's library and fade away.. Not even touching the UI for liter...

553 Views

0 replies

0 likes

Mac
Windows
  • 553 Views
  • 0 replies
  • 0 likes

Desktop UI uses very low contrast colors, sliders/controllers impossible to see

I've been complaining about their UI on the desktop (Win/Mac): Can't see the sliders because everything is like Grey 15 vs. Grey 16, which is impossible to see that kind of low contrast distinction. I wish the developers tested the app in various lig...

Regular

I've been complaining about their UI on the desktop (Win/Mac): Can't see the sliders because everything is like Grey 15 vs. Grey 16, which is impossible to see that kind of low contrast distinction. ...

Joe

Community Legend

649 Views

1 replies

4 likes

Mac
Windows
  • 649 Views
  • 1 replies
  • 4 likes

Songs will stop and then it plays the next song.

Whenever I start a song it will play for a few seconds then stop and start to play the next song. Please help it's getting annoying.

Newbie

Whenever I start a song it will play for a few seconds then stop and start to play the next song. Please help it's getting annoying.

Grace

Spotify

1165 Views

1 replies

0 likes

Windows
  • 1165 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Playing but no sound

Hi, I run a fully up to date Win 7 Pro machine. Sound works for everything else. I have latest iTunes installed (read somewhere here, thgat that can help. I have uninstalled Spotify, re-booted and reinstalled. Still no Spotify sound. Bit disappointed...

Casual Listener

Hi,   I run a fully up to date Win 7 Pro machine. Sound works for everything else.   I have latest iTunes installed (read somewhere here, thgat that can help.   I have uninstalle...

kellaz95

Newbie

3927 Views

6 replies

0 likes

Windows
  • 3927 Views
  • 6 replies
  • 0 likes

I can no longer see what my friends are listening to, on the right hand side of the client.

I can no longer see what my friends are listening to, on the right hand side of the client, like even the bar is gone, and it is annoying, because I often discuss music choices with them, and I find this lack of feature after the most recent update i...

Newbie

I can no longer see what my friends are listening to, on the right hand side of the client, like even the bar is gone, and it is annoying, because I often discuss music choices with them, and I find ...

Peter__

Community Legend

433 Views

1 replies

0 likes

Windows
  • 433 Views
  • 1 replies
  • 0 likes

Version 0.9.10.12 "Edit Profile Picture" Not working

Hey people, Is this happening only to me? If I try to edit my profile picture it says "Upload complete" but doesn't change the picture.

Roadie

Hey people,   Is this happening only to me?   If I try to edit my profile picture it says "Upload complete" but doesn't change the picture.  

Titox

Roadie

584 Views

2 replies

0 likes

Windows
  • 584 Views
  • 2 replies
  • 0 likes

Solved!! uh...huh?

I just updated my Spoitfy to Version 0.9.10.14.g578d350b and I'm confused. The little +'s...are we not 'star'ing anythng anymore?

Casual Listener

I just updated my Spoitfy to Version 0.9.10.14.g578d350b and I'm confused.  The little +'s...are we not 'star'ing anythng anymore?

Christoffer

Community Legend

7717 Views

1 replies

0 likes

Windows
  • 7717 Views
  • 1 replies
  • 0 likes

Alphabetizing/filtering playlists

It's relatively easy to do this in the Spotify app for Samsung Galaxy Rugby Pro (GO DROID). Open Spotify and select YOUR MUSIC. You will then see four headers (reading left to right): PLAYLISTS. SONGS. ALBUMS. ARTISTS. Now, pick the header you want t...

Newbie

It's relatively easy to do this in the Spotify app for Samsung Galaxy Rugby Pro (GO DROID). Open Spotify and select YOUR MUSIC. You will then see four headers (reading left to right): PLAYLISTS. &nbs...

764 Views

0 replies

0 likes

Windows
  • 764 Views
  • 0 replies
  • 0 likes

Radio not showing any previously played radio stations in Windows

In my Windows 7 Spotify program, for like 3 months now, the list of previously played radio stations is missing. I was hoping the program would fix itself throiugh future updates, but it has not. So I just recently reinstalled the program and that li...

Regular

In my Windows 7 Spotify program, for like 3 months now, the list of previously played radio stations is missing. I was hoping the program would fix itself throiugh future updates, but it has not. So ...

FirstPet31415

Regular

990 Views

2 replies

0 likes

Windows
  • 990 Views
  • 2 replies
  • 0 likes

Solved!! Unadvertised P2P feature

I am not very happy with Spotify right now. I was doing some work in my router when I noticed that Spotify had opened some ports via UPnP. I found this a little strange and after some googleing I discovered Spotify uses a P2P network for its content....

Casual Listener

I am not very happy with Spotify right now. I was doing some work in my router when I noticed that Spotify had opened some ports via UPnP. I found this a little strange and after some googleing I dis...

openstar53

Music Fan

26809 Views

7 replies

4 likes

Linux
Windows
  • 26809 Views
  • 7 replies
  • 4 likes

Playlists can't be seen on notebook, but are avaiable on ipad

Hello guys, after an automatic starting update I'm not able to see my playlists on my notebook. Using my ipad, all my playlist are still avaiable. I logged out and logged back in to spotify on my notebook, still the same: no playlists! Can anyone hel...

Newbie

Hello guys,   after an automatic starting update I'm not able to see my playlists on my notebook. Using my ipad, all my playlist are still avaiable. I logged out and logged back in to spotif...

439 Views

0 replies

0 likes

Windows
  • 439 Views
  • 0 replies
  • 0 likes

Lost Profile and Playlist

I tried removing Spotify from my Facebook account and it deleted my Spotify account entirely. When I tried to sign into Spotify solo, not using facebook, it created a new account and my playlist is no longer there. Any way I can have my old account b...

Casual Listener

I tried removing Spotify from my Facebook account and it deleted my Spotify account entirely. When I tried to sign into Spotify solo, not using facebook, it created a new account and my playlist is n...

misssmassacre

Casual Listener

2078 Views

2 replies

0 likes

Windows
  • 2078 Views
  • 2 replies
  • 0 likes

problems switching radio stations

Seems that when I'm listening to an artist radio and I get bored and want to go to something else, I can use the "create new station" function. But if I don't know what I want to listen to and go to Discover, if I select artist radio from anywhere el...

Regular

Seems that when I'm listening to an artist radio and I get bored and want to go to something else, I can use the "create new station" function. But if I don't know what I want to listen to and go to ...

377 Views

0 replies

0 likes

Windows
  • 377 Views
  • 0 replies
  • 0 likes