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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2557 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157049 Views

83 replies

27 likes

  • 157049 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154852 Views

297 replies

22 likes

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  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11551 Views

1 replies

6 likes

  • 11551 Views
  • 1 replies
  • 6 likes

Deleted playlists still visible on profile.

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assigned the playlist to the user so he could re-delete t...

Newbie

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assign...

Peter__

Community Legend

466 Views

1 replies

0 likes

Windows
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Suddenly low volume after updatie

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume returns to normal. Kinda annoying, but not as anno...

Casual Listener

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume...

349 Views

0 replies

0 likes

Windows
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Unable to play one particular album

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, t...

Casual Listener

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that ...

tohoq

Casual Listener

653 Views

4 replies

0 likes

Windows
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Can't Import music

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1 on a surface pro. Any help is greatly appreciated.

Casual Listener

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1...

Crasmer

Casual Listener

2146 Views

2 replies

0 likes

Windows
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Solved!! Release Notes for update 0.9.8 ?

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nicer on the eyes, but for whatever reason all the text has...

Roadie

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nice...

maharv23

Newbie

26243 Views

81 replies

2 likes

Windows
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  • 2 likes

Local tracks duplicates

hi everyone, hope you guys can help me.I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track becomes 30min long, since the song is repeated like ...

Regular

hi everyone, hope you guys can help me. I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track...

crilla

Regular

1077 Views

4 replies

0 likes

Windows
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Why!

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Newbie

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Peter__

Community Legend

534 Views

1 replies

0 likes

Windows
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  • 1 replies
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Cannot open any Spotify App - Error: Spotify failed to load application feed

Hello, I have purchased the premium account yesterday.Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen). I have reinstalled Spotify twice like described on spotify.com help. I am...

Casual Listener

Hello,   I have purchased the premium account yesterday. Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen).   I ...

santyjazz2

Regular

11697 Views

23 replies

0 likes

Windows
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Solved!! No freed space when I unsubscribed to playlist

Hi, I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed to that playlist thinking that it will recover some free space ...

Casual Listener

Hi,   I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed t...

Peter__

Community Legend

662 Views

1 replies

0 likes

Windows
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  • 1 replies
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Syncing albums to PC

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line? I can do it with playlists by toggling the 'available offline' options but can't see the button for albums. Than ks

Regular

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line?  I can do it with playlists by toggling the 'available offline' options but can't see t...

Peter__

Community Legend

1872 Views

1 replies

0 likes

Windows
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New update makes it difficult to list all the tracks for an artist. Update spoils Spotify.

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and these would be presented to you in order of popularity. The...

Newbie

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and the...

365 Views

0 replies

0 likes

Windows
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Syncing Local FIles

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please

Newbie

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please   

Peter__

Community Legend

1109 Views

1 replies

0 likes

Windows
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Radio Page Layout breaks below a certain size

When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolution of the album art). This is happening on v0.9.8...

Newbie

When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolu...

Peter__

Community Legend

524 Views

1 replies

0 likes

Windows
  • 524 Views
  • 1 replies
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Find unavailable tracks

Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go" by Nils Lofgren, on the album "Acoustic Live" has beco...

Newbie

Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go"...

Peter__

Community Legend

1590 Views

1 replies

0 likes

Windows
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Starred tracks, what's the point?

Hello, new user here, running the latest version (0.9.4.169 - windows).Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or in album views? Am I missing something, an option mayb...

Casual Listener

Hello, new user here, running the latest version (0.9.4.169 - windows). Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or...

geoffspakes

Regular

20476 Views

10 replies

1 likes

Windows
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  • 10 replies
  • 1 likes

Solved!! Public playlist does not show to others

Hi, this is a bit new to me I found a case similar to this (Oct. 2013) on one of the the boards but without a solution. I have Spotify Premium, and my playlists don't not show to others.They are set Public, right click on the name shows "Make secret"...

Casual Listener

Hi,   this is a bit new to me 🙂 I found a case similar to this (Oct. 2013) on one of the the boards but without a solution.   I have Spotify Premium, and my playlists don't not sho...

Smurführer

Roadie

23875 Views

15 replies

2 likes

Mac
Windows
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limited search results ?

4 Weeks ago i have 286 search results for "river song", now only 100 ... is the a new limit for the search results ? Also actually i am searching for "love" ... not more than 100 ... can you please change that !!!

Gig Goer

4 Weeks ago i have 286 search results for "river song", now only 100 ... is the a new limit for the search results ?   Also actually i am searching for "love" ... not more than 100 ... can y...

anghy

Gig Goer

1880 Views

2 replies

0 likes

Windows
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  • 2 replies
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My music is gone!?!?

a few days ago i added all of the songs i had saved on a couple of different playlists to the "your music/songs" feature. After making sure they all transferred i then deleted them from the original plalists. Now today i start up Spotify and only 39 ...

Casual Listener

a few days ago i added all of the songs i had saved on a couple of different playlists to the "your music/songs" feature. After making sure they all transferred i then deleted them from the origina...

Adam

Roadie

2196 Views

4 replies

0 likes

Windows
  • 2196 Views
  • 4 replies
  • 0 likes

when clicking "play" in playlist, the currently played song isn't highlighted

Hey I couldn't find my problem in the database. When open a random playlist and clicking the "play"-button next to the album cover, the currently played song isn't highlighted. But when I click at a random song in the playlist. the songs are highligh...

Regular

Hey   I couldn't find my problem in the database.   When open a random playlist and clicking the "play"-button next to the album cover, the currently played song isn't highlighted. ...

randoem

Regular

1115 Views

7 replies

0 likes

Windows
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  • 7 replies
  • 0 likes

Local Files Stopped Playing

I haven't had any problems with local files playing on Spotify. But, all of the sudden, they've stopped playing. I've updated Quicktime (which I've been told helps with that problem), but none of the local files will play. Is there any other way to f...

Visitor

I haven't had any problems with local files playing on Spotify. But, all of the sudden, they've stopped playing. I've updated Quicktime (which I've been told helps with that problem), but none of the...

325 Views

0 replies

0 likes

Windows
  • 325 Views
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  • 0 likes