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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84079 Views

40 replies

68 likes

  • 84079 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797553 Views

505 replies

64 likes

  • 797553 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24390 Views

26 replies

7 likes

  • 24390 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3093 Views

0 replies

4 likes

  • 3093 Views
  • 0 replies
  • 4 likes

Removed Facebook Integration, now two accounts?

Ok so i tried removing facebook from spotify and spotify freaked out and bacically made a new account, now my old account is just numbers. i have tried using just the numbers as the name but that doesnt work, any ideas?

Visitor

Ok so i tried removing facebook from spotify and spotify freaked out and bacically made a new account, now my old account is just numbers. i have tried using just the numbers as the name but that doe...

Peter__

Community Legend

721 Views

1 replies

0 likes

Windows
  • 721 Views
  • 1 replies
  • 0 likes

New Desktop APP Column Adjustment Does Not Save

Not sure if this has been reported. I have found a small bug under Your Music in Songs. What happens If you adjust the column width and then log out, close the app, log back in and let the browse load fully, the position a user moved the column width...

Visitor

Not sure if this has been reported. I have found a small bug under Your Music in Songs.   What happens If you adjust the column width and then log out, close the app, log back in and let the...

Peter__

Community Legend

476 Views

1 replies

1 likes

Windows
  • 476 Views
  • 1 replies
  • 1 likes

Double radio stations appearing?

I made a radio station but when it appeared it appeared twice. I am able to delete one but not the other. When I click on the one I can't delete it just goes into an infinite loading cycle. Anyone have an idea of what's going on?

Casual Listener

I made a radio station but when it appeared it appeared twice. I am able to delete one but not the other. When I click on the one I can't delete it just goes into an infinite loading cycle. Anyone ha...

Darthvoider

Casual Listener

2017 Views

2 replies

0 likes

Windows
  • 2017 Views
  • 2 replies
  • 0 likes

Solved!! Can't find a playlist I know an artist has created.

A few weeks ago I saw that Josh Pyke had created a playlist and I foolishly didn't follow it, thinking I could find it again by going back to his artist page, but it's not there. Any ideas?

Casual Listener

A few weeks ago I saw that Josh Pyke had created a playlist and I foolishly didn't follow it, thinking I could find it again by going back to his artist page, but it's not there. Any ideas?

Peter__

Community Legend

5772 Views

4 replies

0 likes

Windows
  • 5772 Views
  • 4 replies
  • 0 likes

Offline files from an external hard drive

I have my mp3 collection on an external hard drive. Some of these files are included in my offline playlists - those I listen most often. However, if the hard drive isn't connected, Spotify still tries to access those mp3s from the drive, not from th...

Casual Listener

I have my mp3 collection on an external hard drive. Some of these files are included in my offline playlists - those I listen most often.    However, if the hard drive isn't connected, ...

Peter__

Community Legend

6561 Views

5 replies

0 likes

Windows
  • 6561 Views
  • 5 replies
  • 0 likes

Trouble launching desktop Spotify

I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now I cannot log back in. I have tried using my facebook information, but tha...

Casual Listener

I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now  I cannot log bac...

Peter__

Community Legend

1619 Views

5 replies

0 likes

Windows
  • 1619 Views
  • 5 replies
  • 0 likes

Spotify crashing shortly after launch, then becomes unkillable task. (Win7)

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow me to play music for about a minute then the music ...

Regular

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow ...

313 Views

0 replies

0 likes

Windows
  • 313 Views
  • 0 replies
  • 0 likes

Shared Songs with the Public

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I really want this gone. Can anyone help me? I deleted it ...

Newbie

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I r...

396 Views

0 replies

0 likes

Windows
  • 396 Views
  • 0 replies
  • 0 likes

Deleted playlists still visible on profile.

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assigned the playlist to the user so he could re-delete t...

Newbie

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assign...

Peter__

Community Legend

482 Views

1 replies

0 likes

Windows
  • 482 Views
  • 1 replies
  • 0 likes

Suddenly low volume after updatie

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume returns to normal. Kinda annoying, but not as anno...

Casual Listener

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume...

354 Views

0 replies

0 likes

Windows
  • 354 Views
  • 0 replies
  • 0 likes

Unable to play one particular album

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, t...

Casual Listener

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that ...

tohoq

Casual Listener

678 Views

4 replies

0 likes

Windows
  • 678 Views
  • 4 replies
  • 0 likes

Can't Import music

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1 on a surface pro. Any help is greatly appreciated.

Casual Listener

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1...

Crasmer

Casual Listener

2172 Views

2 replies

0 likes

Windows
  • 2172 Views
  • 2 replies
  • 0 likes

Solved!! Release Notes for update 0.9.8 ?

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nicer on the eyes, but for whatever reason all the text has...

Roadie

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nice...

maharv23

Newbie

27223 Views

81 replies

2 likes

Windows
  • 27223 Views
  • 81 replies
  • 2 likes

Local tracks duplicates

hi everyone, hope you guys can help me.I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track becomes 30min long, since the song is repeated like ...

Regular

hi everyone, hope you guys can help me. I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track...

crilla

Regular

1118 Views

4 replies

0 likes

Windows
  • 1118 Views
  • 4 replies
  • 0 likes

Why!

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Newbie

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Peter__

Community Legend

552 Views

1 replies

0 likes

Windows
  • 552 Views
  • 1 replies
  • 0 likes

Cannot open any Spotify App - Error: Spotify failed to load application feed

Hello, I have purchased the premium account yesterday.Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen). I have reinstalled Spotify twice like described on spotify.com help. I am...

Casual Listener

Hello,   I have purchased the premium account yesterday. Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen).   I ...

santyjazz2

Regular

11938 Views

23 replies

0 likes

Windows
  • 11938 Views
  • 23 replies
  • 0 likes

Solved!! No freed space when I unsubscribed to playlist

Hi, I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed to that playlist thinking that it will recover some free space ...

Casual Listener

Hi,   I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed t...

Peter__

Community Legend

674 Views

1 replies

0 likes

Windows
  • 674 Views
  • 1 replies
  • 0 likes

Syncing albums to PC

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line? I can do it with playlists by toggling the 'available offline' options but can't see the button for albums. Than ks

Regular

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line?  I can do it with playlists by toggling the 'available offline' options but can't see t...

Peter__

Community Legend

1881 Views

1 replies

0 likes

Windows
  • 1881 Views
  • 1 replies
  • 0 likes

New update makes it difficult to list all the tracks for an artist. Update spoils Spotify.

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and these would be presented to you in order of popularity. The...

Newbie

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and the...

369 Views

0 replies

0 likes

Windows
  • 369 Views
  • 0 replies
  • 0 likes

Syncing Local FIles

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please

Newbie

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please   

Peter__

Community Legend

1132 Views

1 replies

0 likes

Windows
  • 1132 Views
  • 1 replies
  • 0 likes