Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82128 Views

40 replies

68 likes

  • 82128 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

782324 Views

503 replies

64 likes

  • 782324 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19775 Views

20 replies

6 likes

  • 19775 Views
  • 20 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2885 Views

0 replies

4 likes

  • 2885 Views
  • 0 replies
  • 4 likes

Trouble launching desktop Spotify

I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now I cannot log back in. I have tried using my facebook information, but tha...

Casual Listener

I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now  I cannot log bac...

Peter__

Community Legend

1604 Views

5 replies

0 likes

Windows
  • 1604 Views
  • 5 replies
  • 0 likes

Spotify crashing shortly after launch, then becomes unkillable task. (Win7)

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow me to play music for about a minute then the music ...

Regular

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow ...

312 Views

0 replies

0 likes

Windows
  • 312 Views
  • 0 replies
  • 0 likes

Shared Songs with the Public

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I really want this gone. Can anyone help me? I deleted it ...

Newbie

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I r...

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
  • 0 likes

Deleted playlists still visible on profile.

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assigned the playlist to the user so he could re-delete t...

Newbie

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assign...

Peter__

Community Legend

477 Views

1 replies

0 likes

Windows
  • 477 Views
  • 1 replies
  • 0 likes

Suddenly low volume after updatie

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume returns to normal. Kinda annoying, but not as anno...

Casual Listener

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume...

352 Views

0 replies

0 likes

Windows
  • 352 Views
  • 0 replies
  • 0 likes

Unable to play one particular album

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, t...

Casual Listener

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that ...

tohoq

Casual Listener

664 Views

4 replies

0 likes

Windows
  • 664 Views
  • 4 replies
  • 0 likes

Can't Import music

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1 on a surface pro. Any help is greatly appreciated.

Casual Listener

It's pretty simple. Nothing happens when I drag the m4a files, or whatever, over to spotify or when I specifcy the folder under preferences. I've tried reinstalling with no success. I'm using win 8.1...

Crasmer

Casual Listener

2159 Views

2 replies

0 likes

Windows
  • 2159 Views
  • 2 replies
  • 0 likes

Solved!! Release Notes for update 0.9.8 ?

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nicer on the eyes, but for whatever reason all the text has...

Roadie

Hi all, just wondering where to find the release notes for my newly updated version of the desktop 0.9.8 Clearly its moved away from the very ugly white artist pages and moved to black, much nice...

maharv23

Newbie

26852 Views

81 replies

2 likes

Windows
  • 26852 Views
  • 81 replies
  • 2 likes

Local tracks duplicates

hi everyone, hope you guys can help me.I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track becomes 30min long, since the song is repeated like ...

Regular

hi everyone, hope you guys can help me. I have uploaded a couple of local tracks (mp3 I have on my laptop) on spotify. Each track is like 4min long but, when uploaded onto spotify, each single track...

crilla

Regular

1107 Views

4 replies

0 likes

Windows
  • 1107 Views
  • 4 replies
  • 0 likes

Why!

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Newbie

Why was my music interrupted for an advert for heating controls. I don't pay for adverts.

Peter__

Community Legend

545 Views

1 replies

0 likes

Windows
  • 545 Views
  • 1 replies
  • 0 likes

Cannot open any Spotify App - Error: Spotify failed to load application feed

Hello, I have purchased the premium account yesterday.Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen). I have reinstalled Spotify twice like described on spotify.com help. I am...

Casual Listener

Hello,   I have purchased the premium account yesterday. Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen).   I ...

santyjazz2

Regular

11883 Views

23 replies

0 likes

Windows
  • 11883 Views
  • 23 replies
  • 0 likes

Solved!! No freed space when I unsubscribed to playlist

Hi, I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed to that playlist thinking that it will recover some free space ...

Casual Listener

Hi,   I have some playlists that I made available offline, I need to free disk space, I don't know how to delete the musics that I've made available offlien so what I did is I unsubscribed t...

Peter__

Community Legend

671 Views

1 replies

0 likes

Windows
  • 671 Views
  • 1 replies
  • 0 likes

Syncing albums to PC

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line? I can do it with playlists by toggling the 'available offline' options but can't see the button for albums. Than ks

Regular

Is it possible to sync albums I've saved into my music with my PC so I can play them when I'm not on-line?  I can do it with playlists by toggling the 'available offline' options but can't see t...

Peter__

Community Legend

1880 Views

1 replies

0 likes

Windows
  • 1880 Views
  • 1 replies
  • 0 likes

New update makes it difficult to list all the tracks for an artist. Update spoils Spotify.

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and these would be presented to you in order of popularity. The...

Newbie

Spotify has now updated on my computers, even though I did not request it. Spotify used to be brilliant. You used to be able to quickly list all the tracks by a particular artist or band and the...

368 Views

0 replies

0 likes

Windows
  • 368 Views
  • 0 replies
  • 0 likes

Syncing Local FIles

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please

Newbie

spotify wont stop trying to sync local files I now have 22 files of the same songs in locall files Help please   

Peter__

Community Legend

1122 Views

1 replies

0 likes

Windows
  • 1122 Views
  • 1 replies
  • 0 likes

Radio Page Layout breaks below a certain size

When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolution of the album art). This is happening on v0.9.8...

Newbie

When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolu...

Peter__

Community Legend

536 Views

1 replies

0 likes

Windows
  • 536 Views
  • 1 replies
  • 0 likes

Find unavailable tracks

Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go" by Nils Lofgren, on the album "Acoustic Live" has beco...

Newbie

Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go"...

Peter__

Community Legend

1642 Views

1 replies

0 likes

Windows
  • 1642 Views
  • 1 replies
  • 0 likes

Starred tracks, what's the point?

Hello, new user here, running the latest version (0.9.4.169 - windows).Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or in album views? Am I missing something, an option mayb...

Casual Listener

Hello, new user here, running the latest version (0.9.4.169 - windows). Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or...

geoffspakes

Regular

20622 Views

10 replies

1 likes

Windows
  • 20622 Views
  • 10 replies
  • 1 likes

Solved!! Public playlist does not show to others

Hi, this is a bit new to me I found a case similar to this (Oct. 2013) on one of the the boards but without a solution. I have Spotify Premium, and my playlists don't not show to others.They are set Public, right click on the name shows "Make secret"...

Casual Listener

Hi,   this is a bit new to me 🙂 I found a case similar to this (Oct. 2013) on one of the the boards but without a solution.   I have Spotify Premium, and my playlists don't not sho...

Smurführer

Roadie

23964 Views

15 replies

2 likes

Mac
Windows
  • 23964 Views
  • 15 replies
  • 2 likes

limited search results ?

4 Weeks ago i have 286 search results for "river song", now only 100 ... is the a new limit for the search results ? Also actually i am searching for "love" ... not more than 100 ... can you please change that !!!

Gig Goer

4 Weeks ago i have 286 search results for "river song", now only 100 ... is the a new limit for the search results ?   Also actually i am searching for "love" ... not more than 100 ... can y...

anghy

Gig Goer

1895 Views

2 replies

0 likes

Windows
  • 1895 Views
  • 2 replies
  • 0 likes