Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
117126 Views
82 replies
27 likes

117126 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112914 Views
291 replies
22 likes

112914 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8840 Views
1 replies
6 likes

8840 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149832 Views
0 replies
26 likes
Mac
Windows

149832 Views
0 replies
26 likes

Bug or "feature"? 60min + songs length format

Hi, Songs over 60 minutes seams to appear truncated. This is not a showstopper But its abit annoying. An example is Sleep - Dopesmoker 63m34s length. In old version all is fine. New version shows 1:03. This is correct, but its not realy informative. ...

Samynix
Casual Listener
Hi, Songs over 60 minutes seams to appear truncated. This is not a showstopper 😛 But its abit annoying. An example is Sleep - Dopesmoker 63m34s length. In old version all is fin...
2014-04-16 3:19:12 PM
2014-04-19 1:04:53 PM
Peter__
Community Legend
762 Views
3 replies
0 likes
Windows

762 Views
3 replies
0 likes

Stuck in Offline mode

Hey Spotify peeps. I've been enjoying my month trial of premium and love it, expect for one huge, major and unexcusable problem which has me deciding to not continue with premium - and that is the dreaded "Stuck in Offline mode" issue. Spotify works ...

du_shruikan
Regular
Hey Spotify peeps. I've been enjoying my month trial of premium and love it, expect for one huge, major and unexcusable problem which has me deciding to not continue with premium - and tha...
2014-04-11 5:27:11 AM
2014-04-18 10:34:48 PM
Peter__
Community Legend
743 Views
1 replies
0 likes
Windows

743 Views
1 replies
0 likes

Various artists as album artist whn the album is by one band/artist only

SometimesI have difficulty finding a certain album when I start with looking up the artist and listing the albums of that artist. F.i. the album 'Operators Manual' by 'The Buzzcocks'. If I look up the Buzzcocks it's not mentioned in their list of alb...

zoldar1971
Regular
SometimesI have difficulty finding a certain album when I start with looking up the artist and listing the albums of that artist. F.i. the album 'Operators Manual' by 'The Buzzcocks'. If I look up th...
2014-04-11 11:59:55 AM
2014-04-18 10:29:26 PM
Peter__
Community Legend
524 Views
1 replies
0 likes
Windows

524 Views
1 replies
0 likes

Heavy CPU load when moving Spotify window

After updating Spotify to the latest version (The dark ages version) version 0.9.8.296.g91f68827 I notice a very high CPU load on spotify.exe *32 when moving the Spotify window, about 10-25%. The same thing happens if I move another window ontop of t...

CrazyDriverSwed
Newbie
After updating Spotify to the latest version (The dark ages version) version 0.9.8.296.g91f68827 I notice a very high CPU load on spotify.exe *32 when moving the Spotify window, about 10-25%. The sam...
2014-04-11 12:06:20 PM
2014-04-18 10:27:39 PM
Peter__
Community Legend
571 Views
1 replies
0 likes
Windows

571 Views
1 replies
0 likes

wrong songs

idk if it's just a my problem but i can't find any solutions, online and on my brother's desktop for the same songs there aren't any problems but on the program they are wrong, really different songs or with voices not of the songs like 'six degrees ...

xx_asdfghjkl97
Newbie
idk if it's just a my problem but i can't find any solutions, online and on my brother's desktop for the same songs there aren't any problems but on the program they are wrong, really different songs...
2014-04-11 2:40:39 PM
2014-04-18 10:21:52 PM
Peter__
Community Legend
572 Views
1 replies
0 likes
Windows

572 Views
1 replies
0 likes

Bug (Windows) - Plays song from different album (not equivalent track number from other album)

This one is a bit tricky: Description: I opened Lionel Richies profile on Spotify. I scrolled 7 albums down to Live (2007) and selected song number 13 out of 14, All Night Long - Live from Bercy Arena. Spotify on the other hand, thought that I rather...

PrinsMagnus
Gig Goer
This one is a bit tricky: Description: I opened Lionel Richies profile on Spotify. I scrolled 7 albums down to Live (2007) and selected song number 13 out of 14, All Night Long - Live fr...
2014-04-11 2:54:25 PM
2014-04-18 10:20:56 PM
Peter__
Community Legend
468 Views
1 replies
0 likes
Windows

468 Views
1 replies
0 likes

Can't select tracks in an album view if I clicked into the album from "Your Music"->"Albums" view

If I'm in the "Your Music"->"Albums" view and I click into an album, I can't select any of the tracks in that view

pnut
Roadie
If I'm in the "Your Music"->"Albums" view and I click into an album, I can't select any of the tracks in that view
2014-04-11 3:59:40 PM
2014-04-18 10:16:41 PM
Peter__
Community Legend
522 Views
1 replies
0 likes
Windows

522 Views
1 replies
0 likes

Suggestion: Highlighting Playing vs Reviewing

In the new version, it's not easily identifiable which playist is playing versus one which is being looked at. I see the Speaker icon to the right of the playlist, but it would be better to have more. Such as italics the playing list or change the co...

needcaffeine
Regular
In the new version, it's not easily identifiable which playist is playing versus one which is being looked at. I see the Speaker icon to the right of the playlist, but it would be better to have...
2014-04-11 7:30:10 PM
2014-04-18 10:11:21 PM
Peter__
Community Legend
412 Views
1 replies
0 likes
Windows

412 Views
1 replies
0 likes

My post from yesterday...

Spotify, shame of you. Deleting posts that are critical of you is a bad business to be in. Yesterday i created this community account and i posted one message. Today that message is gone and i am unable to find it. It was critical of your latest upda...

coffeehouse
Casual Listener
Spotify, shame of you. Deleting posts that are critical of you is a bad business to be in. Yesterday i created this community account and i posted one message. Today that messag...
2014-04-11 8:52:58 PM
2014-04-18 10:10:18 PM
Peter__
Community Legend
429 Views
1 replies
2 likes
Windows

429 Views
1 replies
2 likes

Solved!! If a commercial plays after the last song in the playlist the last song is played again

If a commercial plays after the last song in the playlist the last song is played again after the commercial. This can repeat itself several times. I'm using version 0.9.8.296.g91f68827.

jackblack
Newbie
If a commercial plays after the last song in the playlist the last song is played again after the commercial. This can repeat itself several times. I'm using version 0.9.8.296.g91f68827.
2014-04-13 9:28:18 PM
2014-04-18 9:46:29 PM
Peter__
Community Legend
784 Views
1 replies
0 likes
Windows

784 Views
1 replies
0 likes

Artist names are not individually clickable in the links which appear under the album art

When there are multiple artists present in a single song, their names are not individually clickable in the link under the album art. They are infact individually clickable inside the playlist view. In the attachment (Open image in a new tab to see f...

pradepkumar
Newbie
When there are multiple artists present in a single song, their names are not individually clickable in the link under the album art. They are infact individually clickable inside the playlist view.&...
2014-04-14 9:06:47 PM
2014-04-18 9:33:37 PM
Peter__
Community Legend
1005 Views
1 replies
0 likes
Windows

1005 Views
1 replies
0 likes

Thumbs Up Icon by Albums

What does this do? I was hoping it would sort the songs by "Popularity", but it unfortunately does not do that. It does put an upwards carrot character below the icon when I click it; again making me think it should be sorting the album. There is no ...

Yingling
Music Fan
What does this do? I was hoping it would sort the songs by "Popularity", but it unfortunately does not do that. It does put an upwards carrot character below the icon when I click it; again making me...
2014-04-16 1:27:59 AM
2014-04-18 9:29:54 PM
Peter__
Community Legend
1302 Views
1 replies
2 likes
Linux
Mac
Windows

1302 Views
1 replies
2 likes

Spotify crashes, is it worth persisting?

Hi, I'm on a month's free trial of Premium. For the first couple of days I struggled with the common iOS issues on my phone, losing playlists, random connection problems and crashes even using wi-fi. Now my PC version has crashed, can't play any song...

turtlemusketeer
Casual Listener
Hi, I'm on a month's free trial of Premium. For the first couple of days I struggled with the common iOS issues on my phone, losing playlists, random connection problems and crashes even using wi-fi....
2014-04-18 7:37:08 PM
2014-04-18 9:02:53 PM
turtlemusketeer
Casual Listener
439 Views
2 replies
0 likes
Windows

439 Views
2 replies
0 likes

Public collaborative playlist

I understand we can't make our collaborative playlist into public. But I think it would be a good idea if we can.Perhaps user permissions can be added so no one can just hi-jack the playlist.Anyway, is there a possibility that a feature like this is ...

Jeevus
Casual Listener
I understand we can't make our collaborative playlist into public. But I think it would be a good idea if we can. Perhaps user permissions can be added so no one can just hi-jack the playlist. An...
2014-04-18 5:10:04 PM
2014-04-18 8:35:51 PM
Peter__
Community Legend
462 Views
1 replies
0 likes
Windows

462 Views
1 replies
0 likes

Newer Music on playlist missing

I logged in this morning and all of the music I've added to my playlists since August of 2013 is missing. My account is due to renew in a few days and everything I've checked on my profile is correct. I don't have any way of recreating what I've down...

stess
Casual Listener
I logged in this morning and all of the music I've added to my playlists since August of 2013 is missing. My account is due to renew in a few days and everything I've checked on my profile is correct...
2014-04-16 12:36:43 AM
2014-04-16 12:49:01 AM
stess
Casual Listener
980 Views
4 replies
0 likes
Windows

980 Views
4 replies
0 likes

Solved!! Can no longer add tracks to "Starred" list; instead, clicking on 1st column gives a Check Mark

When I click on the plus sign in the first column on a play list or search result, I used to get a star. Now I get a check mark. And, when I go into my "Starred" play list, these songs with a check mark are not in the list. What happened, and how do ...

pffffffff
Regular
When I click on the plus sign in the first column on a play list or search result, I used to get a star. Now I get a check mark. And, when I go into my "Starred" play list, these songs wi...
2013-11-23 5:00:01 AM
2014-04-15 9:21:20 PM
Joe
Community Legend
9389 Views
16 replies
1 likes
Windows

9389 Views
16 replies
1 likes

Songs added to the wrong playlist

Hi, I have two playlists, the default Radio Favorites and my own. After adding some songs to my own playlist I start radio playing for this (my own) playlist. When rating a playing song with "Thumb up", why is the song added to default Radio Favorite...

user-removed
Visitor
Hi, I have two playlists, the default Radio Favorites and my own. After adding some songs to my own playlist I start radio playing for this (my own) playlist. When ra...
2014-04-15 12:41:23 PM
2014-04-15 12:47:23 PM
Joe
Community Legend
1529 Views
1 replies
0 likes
Windows

1529 Views
1 replies
0 likes

New Spotify UI is terrible

The new Spotify UI is awful. The change from stars to "your music" is weird. If you're going to take away stars, then at least explain the new functions when you force roll onto subscribers. Also, while you can drag/drop your starred playlist into th...

smijo07
Casual Listener
The new Spotify UI is awful. The change from stars to "your music" is weird. If you're going to take away stars, then at least explain the new functions when you force roll onto subscribe...
2014-04-14 2:48:49 AM
2014-04-14 12:18:46 AM
Joe
Community Legend
4955 Views
12 replies
32 likes
Windows

4955 Views
12 replies
32 likes

Feature from discover page is missing since new GUI

Hello Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?

user-removed
Visitor
Hello Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?
2014-04-14 11:00:33 AM
2014-04-14 11:56:22 AM
Joe
Community Legend
429 Views
1 replies
0 likes
Windows

429 Views
1 replies
0 likes

Offline Access Withdrawn

Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly every 2 weeks. i have only 3 devices on the account with offline access and s...

BarnesChrisJ91
Casual Listener
Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly ever...
2014-04-13 8:39:44 PM
2014-04-13 9:57:56 PM
BarnesChrisJ91
Casual Listener
485 Views
2 replies
0 likes
Windows

485 Views
2 replies
0 likes

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