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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2088 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150810 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138825 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

retrieve playlist

I accidentally deleted my playlist "Lea likes animals" i would love to get it back. Please help! Thank you! Lea

Newbie

I accidentally deleted my playlist "Lea likes animals" i would love to get it back. Please help! Thank you! Lea

Rollo_

Roadie

1109 Views

2 replies

0 likes

Windows
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Solved!! Playlist wont' go away

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Music Fan

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Rattler28

Regular

2434 Views

12 replies

0 likes

Windows
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Starred tracks, what's the point?

Hello, new user here, running the latest version (0.9.4.169 - windows).Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or in album views? Am I missing something, an option mayb...

Casual Listener

Hello, new user here, running the latest version (0.9.4.169 - windows). Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or...

geoffspakes

Regular

20234 Views

10 replies

1 likes

Windows
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Solved!! Spotify premium on iPhone wants me sign in every time!

Hi <br>Getting really frustrated and bored at having to log in every single time I open the iphone app.<br>It always used to keep me logged in, but every time I re-open app it wants me to log in?<br>Any help much appreciated<br>

Casual Listener

Hi &lt;br&gt;Getting really frustrated and bored at having to log in every single time I open the iphone app.&lt;br&gt;It always used to keep me logged in, but every time I re-open ap...

renehendler

Newbie

1542 Views

6 replies

0 likes

Windows
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Solved!! 7 Spotify Web Helpers Running Simultaneously

I've always had Spotify Helper running, and i've never minded it. But after the last update, i suddenly have 5-7 of them running, and it's happening to both the mac and windows client. If i forcequit them, they will all start up again. It's not like ...

Visitor

I've always had Spotify Helper running, and i've never minded it. But after the last update, i suddenly have 5-7 of them running, and it's happening to both the mac and windows client. If i forcequit...

Btjordan87

Newbie

46067 Views

20 replies

2 likes

Mac
Windows
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Solved!! A handy & useful way to backup your playlists

We've read all the posts about lost playlists, and its very frustrating when it happens. Here's a simple way to back them up. Using a Microsoft Excel spreadsheet, just drag each playlist into a cell. You not only see the original playlist name [sorta...

Roadie

We've read all the posts about lost playlists, and its very frustrating when it happens.  Here's a simple way to back them up.   Using a Microsoft  Excel spreadsheet, just drag eac...

timothyjhorton

Casual Listener

28609 Views

13 replies

4 likes

Windows
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Solved!! Music won't play smoothly at some hours.

Hi, so that's my problem. Music is not loading properly, seems like a connection problem, songs pause every few seconds making it impossible to listen to music. It doesn't happen all the time, in the mornings it usually works fine, but in the afterno...

Regular

Hi, so that's my problem. Music is not loading properly, seems like a connection problem, songs pause every few seconds making it impossible to listen to music. It doesn't happen all the time, in the...

Joe

Community Legend

7386 Views

9 replies

2 likes

Windows
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  • 9 replies
  • 2 likes

Following people bug

Player: Windows client OS: Windows 7 When scrolling the followers/following tab the windows client the top bar doesn't stick to the top but floats a bit below. This happens in the following tab on the profile page. Solved! Without scroll: http://i.im...

Roadie

Player: Windows client OS: Windows 7   When scrolling the followers/following tab the windows client the top bar doesn't stick to the top but floats a bit below. This happens in the foll...

Joost2

Roadie

1078 Views

2 replies

1 likes

Windows
  • 1078 Views
  • 2 replies
  • 1 likes

Solved!! Error 412

I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have uninstalled/reinstalled about four times now. Restarted between them, cleared l...

Regular

I have searched these forums for an answer but nothing seems to have worked.   Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png   I have u...

Juli3n_b

Newbie

13492 Views

14 replies

0 likes

Windows
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Please Help me! all my playlists are gone.

When I logged in today all my playlists were gone. I had several that I could get back when looking at my friends who were following. But the majority of my playlists are nowhere to be found. I have put a lot of effort when creating them and are very...

Newbie

When I logged in today all my playlists were gone. I had several that I could get back when looking at my friends who were following. But the majority of my playlists are nowhere to be found. I have ...

Peter__

Community Legend

1022 Views

1 replies

0 likes

Windows
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Solved!! Spotify will not play Bruno Mars

Hello - I am new to Spotify - I bought Unlimited monthly access - It is great but for some weird reason, out of all the playlists I have created and enjoyed, NO Bruno Mars songs will play. I have no idea why. It doesn't matter if I just have one BM s...

Casual Listener

Hello - I am new to Spotify - I bought Unlimited monthly access - It is great but for some weird reason, out of all the playlists I have created and enjoyed, NO Bruno Mars songs will play. I have no ...

jbrookew1

Casual Listener

7147 Views

4 replies

0 likes

Windows
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Solved!! Spotify Windows player Discovery screen frozen display

Hello! After the recent update, the discovery screen appears to freeze up graphically on my computer. I can still click links that are 'invisible' and even scroll down and things seem to move by (although I don't see any change except that my mouse p...

Visitor

Hello!   After the recent update, the discovery screen appears to freeze up graphically on my computer. I can still click links that are 'invisible' and even scroll down and things seem to m...

zarza87

Newbie

31263 Views

68 replies

1 likes

Windows
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  • 68 replies
  • 1 likes

Solved!! Black Screen within the Program (Win 7)

Hey, Spotify has been working good for a couple of months now but a couple of days ago it stopped working. -I can still play music but Stuff like: "Follow, Messages, App Finder, Radio, TuneWiki" it is all black. -Today it also stopped loading most of...

Casual Listener

Hey, Spotify has been working good for a couple of months now but a couple of days ago it stopped working. -I can still play music but Stuff like: "Follow, Messages, App Finder, Radio, TuneWiki" it...

menoresh

Newbie

16658 Views

30 replies

3 likes

Windows
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Windows 7 Spotify crashes everytime I make a change to any playlist

Anytime I either add or delete a song from any playlist spotify will crash. The same problem happens on my android device from time to time, although it happens every single time on my PC. I have done a complete uninstall/reinstall too. Nothing helps...

Casual Listener

Anytime I either add or delete a song from any playlist spotify will crash. The same problem happens on my android device from time to time, although it happens every single time on my PC. I have don...

meahtenoha

Spotify

1101 Views

1 replies

0 likes

Windows
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Solved!! How do I change my profile picture?

I'm a long term subscriber, The 4 songs out of the first 5 I saved to my spotify account became my profile picture. Two of the 4 pictures are the same band. I like these songs but dont feel they represent my true musical taste or favorites. How can I...

Music Fan

I'm a long term subscriber, The 4 songs out of the first 5 I saved to my spotify account became my profile picture. Two of the 4 pictures are the same band. I like these songs but dont feel they repr...

Justdread2017v2

Newbie

86611 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Solved: Spotify doesn't play

I have solved this issue but wanted to post to help people who may be experience a similar issue. The Problem: I suddenly was unable to play songs on Spotify. I tried local and streamed tracks - nothing played. The Spotify UI brought up the album inf...

Casual Listener

I have solved this issue but wanted to post to help people who may be experience a similar issue.   The Problem: I suddenly was unable to play songs on Spotify. I tried local and streamed ...

queenkittykat

Newbie

11456 Views

15 replies

7 likes

Windows
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  • 15 replies
  • 7 likes

Solved!! Spotify stops when switching to another application on Windows 7

In the last week, I have discovered that Spotify will stop playing if I switch focus from Spotify to another application. It is happening persistently and only started very recently. I have noticed it only on my desktop (Windows 7 Home) - it works fi...

Visitor

In the last week, I have discovered that Spotify will stop playing if I switch focus from Spotify to another application. It is happening persistently and only started very recently. I have noticed i...

avec112

Newbie

6379 Views

5 replies

0 likes

Windows
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Solved!! Radio based on playlist

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is this a bug?

Visitor

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is...

llungboy

Casual Listener

15370 Views

6 replies

0 likes

Windows
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  • 6 replies
  • 0 likes

Transferring Spotify library to another account...is it possible?

I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the most lowest-common denominator piece of social media...

Roadie

I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the m...

michaelblack1

Casual Listener

97588 Views

4 replies

2 likes

Windows
  • 97588 Views
  • 4 replies
  • 2 likes

Is Spotify streaming 44 or 48khz?

Hello there, I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound better on Spotify, and others in 48khz, there seems to be a clear aud...

Visitor

Hello there,   I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound bet...

GuestNoOne

Visitor

16599 Views

4 replies

0 likes

Windows
  • 16599 Views
  • 4 replies
  • 0 likes