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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83931 Views

40 replies

68 likes

  • 83931 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795986 Views

505 replies

64 likes

  • 795986 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24043 Views

25 replies

7 likes

  • 24043 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Spotify crashes, is it worth persisting?

Hi, I'm on a month's free trial of Premium. For the first couple of days I struggled with the common iOS issues on my phone, losing playlists, random connection problems and crashes even using wi-fi. Now my PC version has crashed, can't play any song...

Casual Listener

Hi, I'm on a month's free trial of Premium. For the first couple of days I struggled with the common iOS issues on my phone, losing playlists, random connection problems and crashes even using wi-fi....

turtlemusketeer

Casual Listener

508 Views

2 replies

0 likes

Windows
  • 508 Views
  • 2 replies
  • 0 likes

Public collaborative playlist

I understand we can't make our collaborative playlist into public. But I think it would be a good idea if we can.Perhaps user permissions can be added so no one can just hi-jack the playlist.Anyway, is there a possibility that a feature like this is ...

Casual Listener

I understand we can't make our collaborative playlist into public. But I think it would be a good idea if we can. Perhaps user permissions can be added so no one can just hi-jack the playlist. An...

Peter__

Community Legend

551 Views

1 replies

0 likes

Windows
  • 551 Views
  • 1 replies
  • 0 likes

Newer Music on playlist missing

I logged in this morning and all of the music I've added to my playlists since August of 2013 is missing. My account is due to renew in a few days and everything I've checked on my profile is correct. I don't have any way of recreating what I've down...

Casual Listener

I logged in this morning and all of the music I've added to my playlists since August of 2013 is missing. My account is due to renew in a few days and everything I've checked on my profile is correct...

stess

Casual Listener

1140 Views

4 replies

0 likes

Windows
  • 1140 Views
  • 4 replies
  • 0 likes

Solved!! Can no longer add tracks to "Starred" list; instead, clicking on 1st column gives a Check Mark

When I click on the plus sign in the first column on a play list or search result, I used to get a star. Now I get a check mark. And, when I go into my "Starred" play list, these songs with a check mark are not in the list. What happened, and how do ...

Regular

When I click on the plus sign in the first column on a play list or search result, I used to get a star.  Now I get a check mark.  And, when I go into my "Starred" play list, these songs wi...

Joe

Community Legend

10120 Views

16 replies

1 likes

Windows
  • 10120 Views
  • 16 replies
  • 1 likes

Songs added to the wrong playlist

Hi, I have two playlists, the default Radio Favorites and my own. After adding some songs to my own playlist I start radio playing for this (my own) playlist. When rating a playing song with "Thumb up", why is the song added to default Radio Favorite...

Visitor

Hi,   I have two playlists, the default Radio Favorites and my own.   After adding some songs to my own playlist I start radio playing for this (my own) playlist.   When ra...

Joe

Community Legend

1631 Views

1 replies

0 likes

Windows
  • 1631 Views
  • 1 replies
  • 0 likes

New Spotify UI is terrible

The new Spotify UI is awful. The change from stars to "your music" is weird. If you're going to take away stars, then at least explain the new functions when you force roll onto subscribers. Also, while you can drag/drop your starred playlist into th...

Casual Listener

The new Spotify UI is awful.  The change from stars to "your music" is weird.  If you're going to take away stars, then at least explain the new functions when you force roll onto subscribe...

Joe

Community Legend

5424 Views

12 replies

32 likes

Windows
  • 5424 Views
  • 12 replies
  • 32 likes

Feature from discover page is missing since new GUI

Hello Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?

Visitor

Hello   Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?

Joe

Community Legend

552 Views

1 replies

0 likes

Windows
  • 552 Views
  • 1 replies
  • 0 likes

Offline Access Withdrawn

Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly every 2 weeks. i have only 3 devices on the account with offline access and s...

Casual Listener

Hi,   Ive read a few of the other posts but havent been able to solve it.   I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly ever...

BarnesChrisJ91

Casual Listener

570 Views

2 replies

0 likes

Windows
  • 570 Views
  • 2 replies
  • 0 likes

all songs are gone

after the new look i move all the songs i starred to the "songs" thing under "my music" my computer crashed now i look in the "songs" thing and there is no music there and because i moved them all form "starred", there's nothing in the "starred" play...

Newbie

after the new look i move all the songs i starred to the "songs" thing under "my music"   my computer crashed   now i look in the "songs" thing and there is no music there   ...

Joe

Community Legend

481 Views

1 replies

0 likes

Windows
  • 481 Views
  • 1 replies
  • 0 likes

"Your Music" lost

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago. However, it looks like it didn't sync or save so now I lost all of my music. Any help or ideas?

Newbie

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago.  However, it looks like it didn't sync or save so now I lost al...

Joe

Community Legend

518 Views

1 replies

0 likes

Windows
  • 518 Views
  • 1 replies
  • 0 likes

Help Please - Ahhhhhhh

Hi I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due to fact it now takes ages to look at all the songs I have got on...

Regular

Hi   I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due ...

Joe

Community Legend

562 Views

1 replies

1 likes

Windows
  • 562 Views
  • 1 replies
  • 1 likes

Music breaks

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands Classics" The second track "Love is sweetest thing" has a sil...

Casual Listener

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands C...

nandrews1000

Casual Listener

546 Views

2 replies

0 likes

Windows
  • 546 Views
  • 2 replies
  • 0 likes

Nice looking but terribly buggy newdesktop UI

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are too many bugs, too many new options I do not underst...

Regular

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are...

413 Views

0 replies

0 likes

Windows
  • 413 Views
  • 0 replies
  • 0 likes

Solved!! Starred Favorites on Downloaded Player Missing. Still Available on Web Player.

My starred favorites are gone on desktop player but still on webplayer. This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred music was completely gone. I tried a uninstall and reinstall as...

Newbie

My starred favorites are gone on desktop player but still on webplayer.   This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred m...

Joe

Community Legend

626 Views

1 replies

0 likes

Windows
  • 626 Views
  • 1 replies
  • 0 likes

How to star/favorite songs in the new design?

How can I star/favorite a song in the new dark design? As it is now it's far from obvious and I consider myself somewhat tech savvy. The only idea that got to my mind was clicking the + as shown in the image below but it doesn't favorite the song whe...

Roadie

How can I star/favorite a song in the new dark design? As it is now it's far from obvious and I consider myself somewhat tech savvy. The only idea that got to my mind was clicking the + as shown in t...

Joe

Community Legend

40079 Views

6 replies

8 likes

Windows
  • 40079 Views
  • 6 replies
  • 8 likes

Solved!! Spotify stopped working (Can't open and can't uninstall)

Hey everyone, Spotify has recently stopped working on my windows 8.1.1 64bit. When I try to open spotify I get a standard error message (screencap as attachment) which includes this information: Problem signature: Problem Event Name: APPCRASH Applica...

Casual Listener

Hey everyone,   Spotify has recently stopped working on my windows 8.1.1 64bit. When I try to open spotify I get a standard error message (screencap as attachment) which includes this inform...

Joe

Community Legend

2806 Views

3 replies

0 likes

Windows
  • 2806 Views
  • 3 replies
  • 0 likes

Solved!! Add all music of playlists to "my music" section by one ?

Hi all, I've just installed the new version (0.9.8.226). I have about 800 playlists (1 album = 1 playlist). I am interested about the new "my music" section, but is there a way ton add all them by one clic ? If i have to drag each playlist to the "ti...

Regular

Hi all,   I've just installed the new version (0.9.8.226).   I have about 800 playlists (1 album = 1 playlist). I am interested about the new "my music" section, but is there a wa...

Joe

Community Legend

16522 Views

4 replies

2 likes

Linux
Mac
Windows
  • 16522 Views
  • 4 replies
  • 2 likes

Previous installation

Hey guys. Do any of you have the previous installation? Can you upload it somewhere? This 0.9.8 should be killed with fire. Thanks in advance!

Casual Listener

Hey guys. Do any of you have the previous installation? Can you upload it somewhere? This 0.9.8 should be killed with fire. Thanks in advance!

469 Views

0 replies

2 likes

Windows
  • 469 Views
  • 0 replies
  • 2 likes

Notifications not working properly

This is for the windows version of the desktop app: I get some notifications but not all. I just happened to find a new album that came out on from an artist that I follow but I didn't recieve a notification. This isn't the first time it has happened...

Roadie

This is for the windows version of the desktop app:     I get some notifications but not all. I just happened to find a new album that came out on from an artist that I follow but I d...

371 Views

0 replies

0 likes

Windows
  • 371 Views
  • 0 replies
  • 0 likes

Songs added to playlists before dates were added are all gone.

So, way, WAY back in 2011~ish playlists did not have dates by which you could sort, so when you added them to a playlist there would simply be nothing there. Then around march 2012 Spotify added dates, and every song you added AFTER that had a date a...

Music Fan

So, way, WAY back in 2011~ish playlists did not have dates by which you could sort, so when you added them to a playlist there would simply be nothing there. Then around march 2012 Spotify added date...

Joe

Community Legend

500 Views

1 replies

0 likes

Windows
  • 500 Views
  • 1 replies
  • 0 likes