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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81290 Views

40 replies

68 likes

  • 81290 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777490 Views

503 replies

64 likes

  • 777490 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18422 Views

19 replies

5 likes

  • 18422 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2810 Views

0 replies

4 likes

  • 2810 Views
  • 0 replies
  • 4 likes

[Windows] Crashes at browse playlists

Often when i enter Browse->Genres & Moods. When clicking on a random Genre/Mood or playlist there the application instantly shuts down. Happens around 50% of the times i'm at "Browse"

Newbie

Often when i enter Browse->Genres & Moods. When clicking on a random Genre/Mood or playlist there the application instantly shuts down. Happens around 50% of the times i'm at "Browse"

Joe

Community Legend

397 Views

1 replies

0 likes

Windows
  • 397 Views
  • 1 replies
  • 0 likes

Who added the playlist

Hello, Someone added playlists to my account and I wonder if I can se what IP adress that person had? The lists are not nice. I have changed tha password so hopefully it won't happen again, but I really want to know who it was.

Newbie

Hello,   Someone added playlists to my account and I wonder if I can se what IP adress that person had? The lists are not nice. I have changed tha password so hopefully it won't happen a...

Joe

Community Legend

348 Views

1 replies

0 likes

Windows
  • 348 Views
  • 1 replies
  • 0 likes

Cannot Start Radio for an album

Sometimes when I try to Start Radio for an album nothing happens. Spotify simply keeps on playing the current song. Only after I restart spotify the Start Radio works for a while. This happens after I upgraded to version 0.9.8.296.g91f68827. Another ...

Newbie

Sometimes when I try to Start Radio for an album nothing happens. Spotify simply keeps on playing the current song. Only after I restart spotify the Start Radio works for a while. This happens after ...

Joe

Community Legend

379 Views

1 replies

0 likes

Windows
  • 379 Views
  • 1 replies
  • 0 likes

How to listen to my Cellphone Music in my PC ?

Hi! I know my problem is a bit odd. I downloaded all my playlist in my cellphone (WP , and I want to listen to it, but via my desktop. Since I'm at work, I can't download Spotify or use it web , and I have a headset due to online meetings and stuff, ...

Newbie

Hi!  I know my problem is a bit odd. I downloaded all my playlist in my cellphone (WP 😎 , and I want to listen to it, but via my desktop.   Since I'm at work, I can't download Spoti...

Joe

Community Legend

475 Views

1 replies

0 likes

Windows
  • 475 Views
  • 1 replies
  • 0 likes

Won't load on web player or desktop

I am having trouble with Spotify, it started today... First of it would play a song and then just stop.. for no reason. I would Quit or Exit out of Spotify and it would work for alittle while again.. NOW it wont load, I cannot play any songs.. the di...

Newbie

I am having trouble with Spotify, it started today... First of it would play a song and then just stop.. for no reason. I would Quit or Exit out of Spotify and it would work for alittle while again.....

pnc

Community Legend

1054 Views

1 replies

0 likes

Windows
  • 1054 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't show certain things, random colours appearing

I've had this problem for some time. For the last few months, apps like MusiXmatch would only show the screen you can see on the picture below. I can still interact with the things that are supposed to be there. Up to now, this wasn't a big problem, ...

Casual Listener

I've had this problem for some time. For the last few months, apps like MusiXmatch would only show the screen you can see on the picture below. I can still interact with the things that are supposed ...

Peter__

Community Legend

1528 Views

6 replies

0 likes

Windows
  • 1528 Views
  • 6 replies
  • 0 likes

Multiple Artist listings in Your Music.

The built in filtering in is nice, but not when many of my Artists have multiple listings, a few have 3, a couple have 4, and that doesn't include side projects. I foresee the content team getting flooded to change a LOT of Artist listings because of...

Roadie

The built in filtering in is nice, but not when many of my Artists have multiple listings, a few have 3, a couple have 4, and that doesn't include side projects.  I foresee the content team gett...

490 Views

0 replies

0 likes

Windows
  • 490 Views
  • 0 replies
  • 0 likes

Bug: 'history' defaults to last album played after one track

Since the upgrade, when I go to my 'History' list and play a track from it, instead of continuing through the rest of the list it defaults to an apparently random track from the last album I played from. I assume this is a bug, as there is no reason ...

Casual Listener

Since the upgrade, when I go to my 'History' list and play a track from it, instead of continuing through the rest of the list it defaults to an apparently random track from the last album I played f...

376 Views

0 replies

0 likes

Windows
  • 376 Views
  • 0 replies
  • 0 likes

Solved!! After a song has finished playing, Spotify crashes.

Hey. Ive been using spotify for quite a few months now and since this afternoon, everytime a song has finished playing, Spotify decides to close itself down which suggests to me that it has crashed. has anybody else had this problem. if not, should i...

Casual Listener

Hey. Ive been using spotify for quite a few months now and since this afternoon, everytime a song has finished playing, Spotify decides to close itself down which suggests to me that it has...

ferrarinufc500

Casual Listener

4356 Views

2 replies

0 likes

Windows
  • 4356 Views
  • 2 replies
  • 0 likes

Merge Playlist - Retain Added Date

Hi there everyone, I was wondering if the community could please help me. I would like to combine a few playlists, which is easy enough, but I very much need to retain the 'added date' as I and my circle of friends search and order tracks using this ...

Roadie

Hi there everyone,   I was wondering if the community could please help me.   I would like to combine a few playlists, which is easy enough, but I very much need to retain the 'adde...

bjc999

Roadie

984 Views

2 replies

3 likes

Windows
  • 984 Views
  • 2 replies
  • 3 likes

Spotify and Flash Pro IDE Issue

This likely effects small minority of people who use Spotify, but I have a rather peculiar (and annoying) bug. I'm a game developer and we use Flash Pro CS6 to create menus and such. In Flash Pro, their are controls to navigate through the layers of ...

Casual Listener

This likely effects small minority of people who use Spotify, but I have a rather peculiar (and annoying) bug.   I'm a game developer and we use Flash Pro CS6 to create menus and such. ...

399 Views

0 replies

0 likes

Windows
  • 399 Views
  • 0 replies
  • 0 likes

Managed to delete songs fron playlist

Hey, one of my playlists is collaborative and someone have deletet almost all of the songs on it. and i was quite alot of songs in this playlist and it will be a pain in the a** to find them all and be adding them all over again. If some of the admin...

Casual Listener

Hey, one of my playlists is collaborative and someone have deletet almost all of the songs on it. and i was quite alot of songs in this playlist and it will be a pain in the a** to find them all and ...

Joe

Community Legend

707 Views

4 replies

0 likes

Windows
  • 707 Views
  • 4 replies
  • 0 likes

moved back to Germany

Hi, I was living in Portugal when I created my spotify account Nearly three weeks ago i moved back to Germany and now I'd like to use Spotify Free again! I do not have a mastercard or a paypal account! Please help me

Casual Listener

Hi, I was living in Portugal when I created my spotify account Nearly three weeks ago i moved back to Germany and now I'd like to use Spotify Free again! I do not have a mastercard or a pa...

Joe

Community Legend

646 Views

3 replies

0 likes

Windows
  • 646 Views
  • 3 replies
  • 0 likes

Friends can't see what i'm listeninig

Hi, i have a complex problem with spotify. When i connect spotify account with a facebook account, my freinds can't see what music i'm listening to. When i adding songs to "favorite", below the title, it doesn't show what artists are in playlist ("in...

Casual Listener

Hi, i have a complex problem with spotify. When i connect spotify account with a facebook account, my freinds can't see what music i'm listening to. When i adding songs to "favorite", below the title...

Rollo_

Roadie

5201 Views

3 replies

0 likes

Windows
  • 5201 Views
  • 3 replies
  • 0 likes

Solved!! 7 Spotify Web Helpers Running Simultaneously

I've always had Spotify Helper running, and i've never minded it. But after the last update, i suddenly have 5-7 of them running, and it's happening to both the mac and windows client. If i forcequit them, they will all start up again. It's not like ...

Visitor

I've always had Spotify Helper running, and i've never minded it. But after the last update, i suddenly have 5-7 of them running, and it's happening to both the mac and windows client. If i forcequit...

Btjordan87

Newbie

46549 Views

20 replies

2 likes

Mac
Windows
  • 46549 Views
  • 20 replies
  • 2 likes

Solved!! Why i can't search and view my profile?

I'm a user from Hong Kong so my English may be so bad. my spotify has no problem till these days i cannot check my profile, it shows "please go online to view user profile" and i cannot search song too. when i type something in the search bar nothing...

Casual Listener

I'm a user from Hong Kong so my English may be so bad.   my spotify has no problem till these days i cannot check my profile, it shows "please go online to view user profile" and i canno...

user-removed

Not applicable

3484 Views

3 replies

0 likes

Windows
  • 3484 Views
  • 3 replies
  • 0 likes

Show me how to disable upload / p2p

Hi, I pay Spotify $10/month (premium) Please tell me how to disable upload / p2p stuff that makes me lag every 5 minutes. Can't enjoy playing games while listening to music. I have AT&T U-verse with a crappy 1.5mpbs upload. I also heard that AT&T thr...

Casual Listener

Hi, I pay Spotify $10/month (premium)   Please tell me how to disable upload / p2p stuff that makes me lag every 5 minutes.  Can't enjoy playing games while listening to music.  ...

Joe

Community Legend

8834 Views

7 replies

1 likes

Windows
  • 8834 Views
  • 7 replies
  • 1 likes

Playlists Vanished?

Logged in today, was told I had wrong password, which wasn't correct. My name and profile pic are still the same, but I can't find any of my playlists! If someone would help me find thwem, I'd be so grateful! Thanks! Cathy Philpot

Visitor

Logged in today, was told I had wrong password, which wasn't correct. My name and profile pic are still the same, but I can't find any of my playlists! If someone would help me find thwem, I'd be so ...

Peter__

Community Legend

603 Views

2 replies

0 likes

Windows
  • 603 Views
  • 2 replies
  • 0 likes

restarted logged out

I restarted, logged out and back in and my activity log is, my profile and user's profiles are still unavailable...

Casual Listener

I restarted, logged out and back in and my activity log is, my profile and user's profiles are still unavailable...

Peter__

Community Legend

412 Views

1 replies

0 likes

Windows
  • 412 Views
  • 1 replies
  • 0 likes

Could not synchronize playlists

Was getting this message in yellow bar constantly in older versions 8.5.133 "could not synchronize playlists, retrying". Then began getting them on my work computer also. Constantly there. Making spotify social completely shut down, the "played" feed...

Visitor

Was getting this message in yellow bar constantly in older versions 8.5.133 "could not synchronize playlists, retrying".  Then began getting them on my work computer also.  Constantly there...

Joe

Community Legend

476 Views

1 replies

0 likes

Windows
  • 476 Views
  • 1 replies
  • 0 likes