Lost playlist

Reply

Lost playlist

Bidgy93
Casual Listener

Hi,

I deleted by mistake the spotify application on my facebook account. Since then I lost all my playlist and my starred playlist. I used the recover option but it says I haven't any deleted playlist.

 

Can someone help me ? 

 

Thanks a lot 

3 Replies

Re: Lost playlist

Joe
Community Legend

Can you try reconnecting your account to facebook then login with your facebook credentials.

Re: Lost playlist

Bidgy93
Casual Listener

Didn't work :/

 

Re: Lost playlist

Peter__
Community Legend

In that case, if you get in touch with the customer services team directly using the online contact form they will be able to lend a hand to get your account restored. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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