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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2439 Views

0 replies

4 likes

  • 2439 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155463 Views

83 replies

27 likes

  • 155463 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149813 Views

295 replies

22 likes

  • 149813 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11499 Views

1 replies

6 likes

  • 11499 Views
  • 1 replies
  • 6 likes

Country-based Restrictions

Afternoon all, Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted. Understand that it's up to record companies to decide to add albums and tracks to Spotify, but I see no value in restrictin...

Newbie

Afternoon all,   Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted.   Understand that it's up to record companies to dec...

Peter__

Community Legend

729 Views

1 replies

0 likes

Windows
  • 729 Views
  • 1 replies
  • 0 likes

Keeps Signing Me Out Of Last.fm

I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scrobble them later when the sign in is restored. Howev...

Regular

I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scro...

spideralex90

Regular

1800 Views

4 replies

0 likes

Windows
  • 1800 Views
  • 4 replies
  • 0 likes

How to order albums chronologically?

If I search for an artist then click it, it shows the artist's albums in Overview in reverse chronological order. If I decide I want to listen to their entire discography in chronological order (you know, the way they produced it), how do I order tha...

Visitor

If I search for an artist then click it, it shows the artist's albums in Overview in reverse chronological order. If I decide I want to listen to their entire discography in chronological order (you ...

AussieAusbjorn

Newbie

15046 Views

4 replies

54 likes

Windows
  • 15046 Views
  • 4 replies
  • 54 likes

Search for Artist

Hi at all,I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title of song too.How can I find only results that have on...

Casual Listener

Hi at all, I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title...

pnc

Community Legend

673 Views

1 replies

0 likes

Windows
  • 673 Views
  • 1 replies
  • 0 likes

Spotify Premium Free Trial

You can only try it once per account, and I've already tried it. Please stop advertising it to me. It's a waste of time for the both of us.

Casual Listener

You can only try it once per account, and I've already tried it.   Please stop advertising it to me.   It's a waste of time for the both of us.

Liam

Community Legend

596 Views

1 replies

0 likes

Windows
  • 596 Views
  • 1 replies
  • 0 likes

Does radio thumbs down work?

When listening to the radio i will thumbs down the same song 4 or 5 times in a 4 hour period. I'm used to the same songs repeating on the radio stations but it just seems like if I thumb down a song once, let alone 4 or 5 times a day, IT WOULD STOP P...

Newbie

When listening to the radio i will thumbs down the same song 4 or 5 times in a 4 hour period.  I'm used to the same songs repeating on the radio stations but it just seems like if I thumb down a...

user-removed

Not applicable

4099 Views

8 replies

16 likes

Windows
  • 4099 Views
  • 8 replies
  • 16 likes

Solved!! Sound quality desktop / web difference

Hi, I'm new here. Just want to ask a few question about the sound quality difference between desktop app and web player. From what I'm listening the sound on the web player has a deeper sound compared to the desktop app. I don't know the jargon used ...

Roadie

Hi, I'm new here. Just want to ask a few question about the sound quality difference between desktop app and web player. From what I'm listening the sound on the web player has a deeper sound compare...

madingogadingo

Casual Listener

90176 Views

46 replies

14 likes

Windows
  • 90176 Views
  • 46 replies
  • 14 likes

Playlist deleted is no longer in recover section.

Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery section and its not there. I had over 600 songs on t...

Casual Listener

Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery s...

ThePyroDemon

Casual Listener

907 Views

2 replies

0 likes

Windows
  • 907 Views
  • 2 replies
  • 0 likes

is there a way to publish a spotify playlist by added date?

is there a way to publish a spotify playlist by "added" date? So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song? Thanks in advance for your help,

Newbie

is there a way to publish a spotify playlist by "added" date?   So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song?   Th...

Peter__

Community Legend

827 Views

1 replies

0 likes

Mac
Windows
  • 827 Views
  • 1 replies
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Playlists from Web Player Not Syncing with Desktop

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninstalled and reinstalled Spotify twice and it still isn...

Casual Listener

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninsta...

adagiogray

Newbie

2943 Views

6 replies

0 likes

Windows
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  • 6 replies
  • 0 likes

Bad sound & playlists disappearing.

For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium. The sound quality have become TERRIBLE and there is a vague but audiable static-hissing noise behind several frequencies that weren'...

Newbie

For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium.   The sound quality have become TERRIBLE and there is a vague but audiab...

Peter__

Community Legend

731 Views

1 replies

0 likes

Windows
  • 731 Views
  • 1 replies
  • 0 likes

Radio based on playlist not actually using songs similar to the playlist

I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with Pitbull as your results. Is this a bug or intented beha...

Newbie

I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with...

Peter__

Community Legend

759 Views

2 replies

0 likes

Windows
  • 759 Views
  • 2 replies
  • 0 likes

Why is it taking so long to fix common issues with radio?

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year. Why is it taking so long for these to get fixed, since it doesn't ...

Newbie

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year.  Why is it...

Peter__

Community Legend

631 Views

1 replies

0 likes

Windows
  • 631 Views
  • 1 replies
  • 0 likes

Starred songs disappearing - please help!

Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs. So at the moment, every time i logout from spotify and log back in, all ...

Casual Listener

Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs.   So at the ...

Fockhammer

Casual Listener

589 Views

2 replies

0 likes

Windows
  • 589 Views
  • 2 replies
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Can't play the current track

First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this. This is the same issue I've read about in many other posts on here; hit play, will play a fe...

Casual Listener

First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this.   This is the same issue I've re...

demesm

Casual Listener

682 Views

4 replies

0 likes

Windows
  • 682 Views
  • 4 replies
  • 0 likes

Random songs does not playing

Hi, i have problem with playing music, one week ago i could play this song. Now i can not. I have removed CACHE files, reinstalled player and still nothing. I have noticed that more often I can not play songs. Please help.

Casual Listener

Hi,   i have problem with playing music, one week ago i could play this song. Now i can not. I have removed CACHE files, reinstalled player and still nothing. I have noticed that more o...

wandrzejczak

Casual Listener

650 Views

2 replies

0 likes

Windows
  • 650 Views
  • 2 replies
  • 0 likes

how to substitute a local files playlist with stream version?

hello, i had a big playlist in itunes and used spotify to play those local files. recently my computer died... so i lost all of my local files, but in stotify i still have the playlists for all of those files, the problem is that the files are no lon...

Regular

hello,   i had a big playlist in itunes and used spotify to play those local files.   recently my computer died... so i lost all of my local files, but in stotify i still have the p...

fbonito

Regular

626 Views

4 replies

0 likes

Windows
  • 626 Views
  • 4 replies
  • 0 likes

How do I delete music from free spotify account

I joined spotify a few years a go, and since then my taste in music has changed. How do I delete or remove songs and albums I've starred or liked on spotify from my account. ive already erased songs from my computer and playlist.

Newbie

I joined spotify a few years a go, and since then my taste in music has changed. How do I delete or remove songs and albums I've starred or liked on spotify from my account. ive already erased songs ...

Joe

Community Legend

532 Views

1 replies

0 likes

Windows
  • 532 Views
  • 1 replies
  • 0 likes

Activity feed showing songs from months ago.

I was talking to a friend on skype the other day and she told me she wanted me to listen to a particular song she was listening to, so naturally i'd look on my activity feed and asked her if it was the song that was showing up there, and she said no,...

Newbie

I was talking to a friend on skype the other day and she told me she wanted me to listen to a particular song she was listening to, so naturally i'd look on my activity feed and asked her if it was t...

robzim737

Community Legend

470 Views

1 replies

0 likes

Windows
  • 470 Views
  • 1 replies
  • 0 likes

stopping and starting

songs are stopping and starting every 30 seconds. I have been a premium member for 6 plus months and have never had this problem before now as of one hour ago. Any help would be appreciated

Roadie

songs are stopping and starting every 30 seconds.  I have been a premium member for 6 plus months and have never had this problem before now as of one hour ago.  Any help would be appreciat...

Peter__

Community Legend

685 Views

1 replies

0 likes

Windows
  • 685 Views
  • 1 replies
  • 0 likes