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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1248 Views

0 replies

2 likes

  • 1248 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144096 Views

83 replies

27 likes

  • 144096 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128948 Views

294 replies

22 likes

  • 128948 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10846 Views

1 replies

6 likes

  • 10846 Views
  • 1 replies
  • 6 likes

*Macro* An alt-tab free way of favorite songs.

Hello! Id like to start by saying, i am a heavy gamer and spend all my spotify time while playing games. Because of this i require macros in place to change pause music ect. I have managed to get a next, play/pause, and previous button bound to the b...

Newbie

Hello!   Id like to start by saying, i am a heavy gamer and spend all my spotify time while playing games.  Because of this i require macros in place to change pause music ect.  I ...

2023 Views

0 replies

4 likes

Windows
  • 2023 Views
  • 0 replies
  • 4 likes

Playlist wechsel beim Song weiterschalten

Hallo ich hab folgendes Problem:Ich hab 3 Playlisten auf 2 Laptops offline verfügbar gemacht, weil ich an dem Standort kein Internet hab. Nun hab ich aber bei einem Laptop das Problem, wenn ich ein Lied weiterschalte oder es automatisch weitergeht, n...

Casual Listener

Hallo ich hab folgendes Problem: Ich hab 3 Playlisten auf 2 Laptops offline verfügbar gemacht, weil ich an dem Standort kein Internet hab.   Nun hab ich aber bei einem Laptop das Problem,...

Peter__

Community Legend

5570 Views

3 replies

0 likes

Windows
  • 5570 Views
  • 3 replies
  • 0 likes

Solved!! Install & Launch Errors: Error Code 53, Error Code 17 & This program is blocked by group policy

There have been dozens upon dozens of posts relating to the dreaded 'error code 17' and equally dozens of proposed solutions.One that stands out is written by one of Spotify's own, Peter, titled '[Tutorial][Windows] How to Fix Error 17 (Installer)'.I...

Roadie

There have been dozens upon dozens of posts relating to the dreaded 'error code 17' and equally dozens of proposed solutions. One that stands out is written by one of Spotify's own, Peter, titled '[...

TheCurvyGoddess

Newbie

102513 Views

77 replies

66 likes

Windows
  • 102513 Views
  • 77 replies
  • 66 likes

Radio channels no longer stream through my Squeezebox player

Hi I use spotify to stream music for our office via squeezebox player. Playlists and searched artists/albums play fine but a couple of months (maybe longer now) all the radio stations stopped working. Now when I try and play a station I just get a tr...

Casual Listener

Hi I use spotify to stream music for our office via squeezebox player. Playlists and searched artists/albums play fine but a couple of months (maybe longer now) all the radio stations stopped working...

Eddie_E

Casual Listener

682 Views

2 replies

0 likes

Windows
  • 682 Views
  • 2 replies
  • 0 likes

How to import spotify songs to another music player?

When I use Xbox Music, it downloads the songs in an available fashion that I can go in and add my songs to a different music player, which makes it very easy for me because I have a mixture of FLAC files that I copied from CDs that I own, but of cour...

Casual Listener

When I use Xbox Music, it downloads the songs in an available fashion that I can go in and add my songs to a different music player, which makes it very easy for me because I have a mixture of FLAC f...

robzim737

Community Legend

15297 Views

4 replies

0 likes

Windows
  • 15297 Views
  • 4 replies
  • 0 likes

Solved!! I can't search for my own Spotify Playlists! (Mac)

Hello, I know there is another thread open about this, but I'm opening a new one because this is a VERY BIG ISSUE: WE CAN'T SEARCH FOR OUR OWN PLAYLISTS ANY MORE SINCE THE LAST UPDATE! SPOTIFY IS BASED ON PLAYLISTS, SO TAKING AWAY THE SEARCH FEATURE ...

Regular

Hello,   I know there is another thread open about this, but I'm opening a new one because this is a VERY BIG ISSUE: WE CAN'T SEARCH FOR OUR OWN PLAYLISTS ANY MORE SINCE THE LAST UPDATE...

TheTerminalMan

Regular

9392 Views

11 replies

2 likes

Linux
Mac
Windows
  • 9392 Views
  • 11 replies
  • 2 likes

Country-based Restrictions

Afternoon all, Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted. Understand that it's up to record companies to decide to add albums and tracks to Spotify, but I see no value in restrictin...

Newbie

Afternoon all,   Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted.   Understand that it's up to record companies to dec...

Peter__

Community Legend

658 Views

1 replies

0 likes

Windows
  • 658 Views
  • 1 replies
  • 0 likes

Keeps Signing Me Out Of Last.fm

I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scrobble them later when the sign in is restored. Howev...

Regular

I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scro...

spideralex90

Regular

1722 Views

4 replies

0 likes

Windows
  • 1722 Views
  • 4 replies
  • 0 likes

How to order albums chronologically?

If I search for an artist then click it, it shows the artist's albums in Overview in reverse chronological order. If I decide I want to listen to their entire discography in chronological order (you know, the way they produced it), how do I order tha...

Visitor

If I search for an artist then click it, it shows the artist's albums in Overview in reverse chronological order. If I decide I want to listen to their entire discography in chronological order (you ...

AussieAusbjorn

Newbie

14829 Views

4 replies

54 likes

Windows
  • 14829 Views
  • 4 replies
  • 54 likes

Search for Artist

Hi at all,I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title of song too.How can I find only results that have on...

Casual Listener

Hi at all, I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title...

pnc

Community Legend

640 Views

1 replies

0 likes

Windows
  • 640 Views
  • 1 replies
  • 0 likes

Spotify Premium Free Trial

You can only try it once per account, and I've already tried it. Please stop advertising it to me. It's a waste of time for the both of us.

Casual Listener

You can only try it once per account, and I've already tried it.   Please stop advertising it to me.   It's a waste of time for the both of us.

Liam

Community Legend

566 Views

1 replies

0 likes

Windows
  • 566 Views
  • 1 replies
  • 0 likes

Does radio thumbs down work?

When listening to the radio i will thumbs down the same song 4 or 5 times in a 4 hour period. I'm used to the same songs repeating on the radio stations but it just seems like if I thumb down a song once, let alone 4 or 5 times a day, IT WOULD STOP P...

Newbie

When listening to the radio i will thumbs down the same song 4 or 5 times in a 4 hour period.  I'm used to the same songs repeating on the radio stations but it just seems like if I thumb down a...

user-removed

Not applicable

3968 Views

8 replies

16 likes

Windows
  • 3968 Views
  • 8 replies
  • 16 likes

Solved!! Sound quality desktop / web difference

Hi, I'm new here. Just want to ask a few question about the sound quality difference between desktop app and web player. From what I'm listening the sound on the web player has a deeper sound compared to the desktop app. I don't know the jargon used ...

Roadie

Hi, I'm new here. Just want to ask a few question about the sound quality difference between desktop app and web player. From what I'm listening the sound on the web player has a deeper sound compare...

madingogadingo

Casual Listener

86383 Views

46 replies

14 likes

Windows
  • 86383 Views
  • 46 replies
  • 14 likes

Playlist deleted is no longer in recover section.

Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery section and its not there. I had over 600 songs on t...

Casual Listener

Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery s...

ThePyroDemon

Casual Listener

869 Views

2 replies

0 likes

Windows
  • 869 Views
  • 2 replies
  • 0 likes

is there a way to publish a spotify playlist by added date?

is there a way to publish a spotify playlist by "added" date? So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song? Thanks in advance for your help,

Newbie

is there a way to publish a spotify playlist by "added" date?   So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song?   Th...

Peter__

Community Legend

807 Views

1 replies

0 likes

Mac
Windows
  • 807 Views
  • 1 replies
  • 0 likes

Playlists from Web Player Not Syncing with Desktop

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninstalled and reinstalled Spotify twice and it still isn...

Casual Listener

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninsta...

adagiogray

Newbie

2914 Views

6 replies

0 likes

Windows
  • 2914 Views
  • 6 replies
  • 0 likes

Bad sound & playlists disappearing.

For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium. The sound quality have become TERRIBLE and there is a vague but audiable static-hissing noise behind several frequencies that weren'...

Newbie

For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium.   The sound quality have become TERRIBLE and there is a vague but audiab...

Peter__

Community Legend

713 Views

1 replies

0 likes

Windows
  • 713 Views
  • 1 replies
  • 0 likes

Radio based on playlist not actually using songs similar to the playlist

I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with Pitbull as your results. Is this a bug or intented beha...

Newbie

I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with...

Peter__

Community Legend

737 Views

2 replies

0 likes

Windows
  • 737 Views
  • 2 replies
  • 0 likes

Why is it taking so long to fix common issues with radio?

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year. Why is it taking so long for these to get fixed, since it doesn't ...

Newbie

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year.  Why is it...

Peter__

Community Legend

606 Views

1 replies

0 likes

Windows
  • 606 Views
  • 1 replies
  • 0 likes

Starred songs disappearing - please help!

Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs. So at the moment, every time i logout from spotify and log back in, all ...

Casual Listener

Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs.   So at the ...

Fockhammer

Casual Listener

561 Views

2 replies

0 likes

Windows
  • 561 Views
  • 2 replies
  • 0 likes