Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to connect to Spotify

Unable to connect to Spotify

Hi! I'm currently a Premium user on Spotify and for the past month or longer, I've been experiencing very bad connections with Spotify. I checked my International download speed and it was going at a steady 80+Mbps, I also tried reinstalling and changing values in my router but my buffering speed would not go pass 4sec of a song without HQ. Can anyone help me out? The mobile app and all works fine for me but just not the PC 

 

Reply
2 Replies

Hello @Potamatoe , welcome to the community!

 

Have you checked your firewall settings? 

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

I don't understand what do you mean by check the firewall settings. My firewall is on and nothing seems wrong with my firewall. Any other tips?

Suggested posts