Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11409 Views

105 replies

47 likes

  • 11409 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1256 Views

13 replies

2 likes

Possible Bug
  • 1256 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3097 Views

38 replies

2 likes

  • 3097 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8883 Views

0 replies

4 likes

  • 8883 Views
  • 0 replies
  • 4 likes

HAVING PROBLEMS PLAYING SPOTIFY ON MY LAPTP

After a visit from Telenet yesterday and installing an extra "Access point" I thoughtmy problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with spotify connect. I thought that with spotify connect the r...

Casual Listener

After a visit from Telenet yesterday and installing an extra "Access point" I thought my problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with ...

hazesluk

Casual Listener

633 Views

3 replies

0 likes

Windows
  • 633 Views
  • 3 replies
  • 0 likes

Solved!! Year In Music

I know that around this time of 2015 Spotify released a personalized "Your Year In Music" which had things such as most played artist, first song played in 2015, and most played song. Is Spotify going to do this again this year? I loved seeing all th...

Casual Listener

I know that around this time of 2015 Spotify released a personalized "Your Year In Music" which had things such as most played artist, first song played in 2015, and most played song. Is Spotify goin...

MattSuda

Spotify Star

1086 Views

2 replies

0 likes

Windows
  • 1086 Views
  • 2 replies
  • 0 likes

Downloand button doesn't show on all playlists

Hi All, Is there a reason the download button only shows on some playlists? I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the limit is combined for all 3 devices frather than per device). Also, the ...

Casual Listener

Hi All,   Is there a reason the download button only shows on some playlists?   I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the lim...

378 Views

0 replies

0 likes

Windows
  • 378 Views
  • 0 replies
  • 0 likes

Friend activity without Facebook

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around it?Thanks for your support!

Regular

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around...

DerCookie87

Regular

6366 Views

4 replies

10 likes

Windows
  • 6366 Views
  • 4 replies
  • 10 likes

Copy paste titles

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ? So why the **bleep** cant u let us copy / past titles ? I found a great russsian playlist song of 500 songs that i wanna add to an youtu...

Casual Listener

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ?   So why the **bleep** cant u let us copy / past titles ?   I found a g...

itu_

Community Legend

2308 Views

1 replies

2 likes

Windows
  • 2308 Views
  • 1 replies
  • 2 likes

Not getting mails or phone notifications when someone follows me or my playlists

Hi, I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations whenever i got a new follower. As of now, i've recieved ove...

Casual Listener

Hi,   I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations...

455 Views

0 replies

1 likes

Windows
  • 455 Views
  • 0 replies
  • 1 likes

Local Files [New Computer] Retrieve from iPhone?

Is there anyway I can retrieve my local files from my old computer (broke) from my iPhone to my new computer? All the old songs are downloaded onto my phone in the playlist but are not on my new computer, so when I go to listen to them on my new one ...

Casual Listener

Is there anyway I can retrieve my local files from my old computer (broke) from my iPhone to my new computer? All the old songs are downloaded onto my phone in the playlist but are not on my new comp...

rektbyfraserr

Casual Listener

461 Views

1 replies

0 likes

Windows
  • 461 Views
  • 1 replies
  • 0 likes

"Song not available" for all music on Dell

My spotify account works on all of my decvices except my dell laptop. I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue. For some reason my Dell laptop tells me the same thing for every song: ...

Casual Listener

My spotify account works on all of my decvices except my dell laptop.  I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue.&...

itu_

Community Legend

445 Views

1 replies

0 likes

Windows
  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Rearrange tracks on desktops no longer seems to work

Before it was as easy as click-dragging with your mouse to where you wanted it. Now it no longer seems to work. User functionality just keeps getting worse. How am I supposed to arrange my tracks now?

Regular

Before it was as easy as click-dragging with your mouse to where you wanted it. Now it no longer seems to work. User functionality just keeps getting worse. How am I supposed to arrange my tracks now?

Bittencourt

Spotify Star

1953 Views

11 replies

0 likes

Windows
  • 1953 Views
  • 11 replies
  • 0 likes

Spotify displays an other language

Hi, Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur.I tried modifying the language but it doesn't help. Anyone knows where the...

Visitor

Hi,   Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur. I tried modi...

275 Views

0 replies

0 likes

Windows
  • 275 Views
  • 0 replies
  • 0 likes

Installation folder is empty

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profile, but discovered the spotify download file in app...

Newbie

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profi...

Dreadlord

Community Legend

1440 Views

1 replies

0 likes

Windows
  • 1440 Views
  • 1 replies
  • 0 likes

Most dumbass installer ever

It looks as if the forums are places where people come to give up on Spotify. How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect best practices for how something as fundamental as software ins...

Casual Listener

It looks as if the forums are places where people come to give up on Spotify.   How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect bes...

290 Views

0 replies

0 likes

Windows
  • 290 Views
  • 0 replies
  • 0 likes

Play count updatees

Hello, Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wondered when the play count will show the true number? Thanks

Casual Listener

 Hello,   Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wo...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

Share to FB Not Working

I am running Spotify version 1.0.43.123.g80176796 on my Windows 10 laptop. I have connected Spotify to my Facebook account. When I try to share songs to Facebook a small dialog comes up saying I am not connected to Facebook, when I am. Has anyone run...

Casual Listener

I am running Spotify version 1.0.43.123.g80176796 on my Windows 10 laptop. I have connected Spotify to my Facebook account. When I try to share songs to Facebook a small dialog comes up saying I...

Jacob

Community Legend

616 Views

3 replies

0 likes

Windows
  • 616 Views
  • 3 replies
  • 0 likes

Spotify will not play some local songs, even if they are in Spotify's database

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify won't play any of the album tracks. There is no pr...

Casual Listener

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify...

368 Views

0 replies

0 likes

Windows
  • 368 Views
  • 0 replies
  • 0 likes

playlist

My playlist contains 700 songs, as it says on my phone and tablet.On my laptop (Windows Vaio) on the other hand, it says it contains 699. Anyone knows why this is? Thanks,Rowan.

Casual Listener

My playlist contains 700 songs, as it says on my phone and tablet. On my laptop (Windows Vaio) on the other hand, it says it contains 699.  Anyone knows why this is?   Thanks, Rowan.

309 Views

0 replies

0 likes

Windows
  • 309 Views
  • 0 replies
  • 0 likes

Solved!! Windows app 1.0.44.100

Currently running Windows app 1.0.43.123.g80176796Click Help > About Spotify"A new version of Spotify is available (1.0.4.100) Click here to download"Click "Click here to download" linkMessage from step 3 disappearsNothing is downloaded & installer d...

Casual Listener

Currently running Windows app 1.0.43.123.g80176796 Click Help > About Spotify "A new version of Spotify is available (1.0.4.100) Click here to download" Click "Click here to download" link Mes...

ArtVandelay

Casual Listener

728 Views

2 replies

0 likes

Windows
  • 728 Views
  • 2 replies
  • 0 likes

Spotify Launcher doesn't show everything

Hello!Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that I hope u can help me to fix this problem.

Newbie

Hello! Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that 😉 ...

McLachlan

Roadie

512 Views

1 replies

0 likes

Windows
  • 512 Views
  • 1 replies
  • 0 likes

Accidentally removed soundtrack and don't remember it's name

Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?

Casual Listener

Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?

alex_lv

Casual Listener

905 Views

4 replies

0 likes

Windows
  • 905 Views
  • 4 replies
  • 0 likes