Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 100869 Views
  • 82 replies
  • 27 likes
  • 100869 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107083 Views
  • 291 replies
  • 22 likes
  • 107083 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7908 Views
  • 1 replies
  • 6 likes
  • 7908 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148429 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148429 Views
  • 0 replies
  • 26 likes

Is there really no way to make it not log you out of last.fm almost every time it does an update?

I have my account linked to last.fm because I wanted to track what I was listening to, but it seems like I can barely go a week before it disconnects and stops scrobbling. Then usually by the time I notice several days have gone past. Obviously this ...

  • Casual Listener
  • I have my account linked to last.fm because I wanted to track what I was listening to, but it seems like I can barely go a week before it disconnects and stops scrobbling.  Then usually by the t...
  • abilea
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • Windows
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Removal of volume add-on

So whenever I change the volume on my computer there is now a big spotify bar next to it that shows what I was/am listening to - is there some way to remove this? I didn't give spotify permission to do this, and more importantly it's just obnoxious. ...

  • Gig Goer
  • So whenever I change the volume on my computer there is now a big spotify bar next to it that shows what I was/am listening to - is there some way to remove this? I didn't give spotify permission to ...
  • Hubo
  • Community Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • Windows
  • 631 Views
  • 1 replies
  • 0 likes

Song Not Available

I downloaded Spotify on my desktop, but it won't play any music - I keep getting the notice that the "song is not available". Please help.

  • Newbie
  • I downloaded Spotify on my desktop, but it won't play any music - I keep getting the notice that the "song is not available".  Please help.
  • kreeg6238
  • Casual Listener
  • 252 Views
  • 1 replies
  • 0 likes
  • Windows
  • 252 Views
  • 1 replies
  • 0 likes

Spotify Connect is not clickable

Like in the title "spotify connect " is not clickable while on phone connected on the same wifi yes. This problem arises from two last builds.

  • Casual Listener
  • Like in the title "spotify connect " is not clickable while on phone connected on the same wifi yes. This problem arises from two last builds.      
  • rrichards
  • Casual Listener
  • 571 Views
  • 4 replies
  • 0 likes
  • Windows
  • 571 Views
  • 4 replies
  • 0 likes

COMPLETE listening history

Is there a way to see my COMPLETE listening history?? I know you can see the last 50 songs or already.. There is a song I listened to a while back but I cant find it! Thx

  • Newbie
  • Is there a way to see my COMPLETE listening history?? I know you can see the last 50 songs or already.. There is a song I listened to a while back but I cant find it! Thx
  • iPatsa
  • Gig Goer
  • 3164 Views
  • 1 replies
  • 0 likes
  • Windows
  • 3164 Views
  • 1 replies
  • 0 likes

Spotify crashes immediately when I try to start it.

The Spotify client app crashes immediately after opening on my Windows 10 machine. This has been happening for some time, but I was able to reinstall the Spotify app and it would work until my next PC restart. Now it will no longer open even when rei...

  • Casual Listener
  • The Spotify client app crashes immediately after opening on my Windows 10 machine. This has been happening for some time, but I was able to reinstall the Spotify app and it would work until my n...
  • mchristiansen
  • Casual Listener
  • 4737 Views
  • 7 replies
  • 3 likes
  • Windows
  • 4737 Views
  • 7 replies
  • 3 likes

Import iTunes playlist in Spotify

Hello everbody,I need help. I can't import my iTunes playlist in Spotify. I tried the "import playlist" option but nothing changed. I followed the help but the problem remained, no window opened. I tried an other solution using soundiiz.com but it di...

  • Newbie
  • Hello everbody, I need help. I can't import my iTunes playlist in Spotify. I tried the "import playlist" option but nothing changed. I followed the help but the problem remained, no window opened. I...
  • 336 Views
  • 0 replies
  • 1 likes
  • Windows
  • 336 Views
  • 0 replies
  • 1 likes

The new UI is a complete load of toss

While scaling the UI bits go off the side of the screen, you zoom in one step and a random glitched out scrollbar appears, however you zoom in further and it disappears. The new UI is toss Spotify, sort it out. Spend some of my money on paying for be...

Screenshot_9.png Screenshot_8.png Screenshot_7.png
  • Casual Listener
  • While scaling the UI bits go off the side of the screen, you zoom in one step and a random glitched out scrollbar appears, however you zoom in further and it disappears. The new UI is toss Spotify, s...
  • 380 Views
  • 0 replies
  • 0 likes
  • Windows
  • 380 Views
  • 0 replies
  • 0 likes

Spotify crashing frequently!

Hi!I'm using HP 430 with Intel Core i3 and Windows 8.My spotify keep crashing! I don't know whyBut when I play the music from preferences, it doesn't crash!Any help?

  • Casual Listener
  • Hi! I'm using HP 430 with Intel Core i3 and Windows 8. My spotify keep crashing! I don't know why But when I play the music from preferences, it doesn't crash! Any help?
  • henriquebrun
  • Newbie
  • 354 Views
  • 1 replies
  • 0 likes
  • Windows
  • 354 Views
  • 1 replies
  • 0 likes

Disney's Moana chance to win premium

Yesterday I saw a add on the jome page saying I could have a chance to win premium, when i clicked it It roled and I lost but i said come back tomorrow now I cannot find it. I connected with my account.

  • Newbie
  • Yesterday I saw a add on the jome page saying I could have a chance to win premium, when i clicked it It roled and I lost but i said come back tomorrow now I cannot find it. I connected with my ...
  • luv2dance97
  • Newbie
  • 424 Views
  • 1 replies
  • 2 likes
  • Windows
  • 424 Views
  • 1 replies
  • 2 likes

Automatically Updating while Listening

I am on Windows 7, desktop version. I have had the "This song is not available. If you have the file on your computer you can import it" issue for about half a year now. I was using the bandaid fix of downloading an older client every day, as it Spot...

  • Newbie
  • I am on Windows 7, desktop version. I have had the "This song is not available. If you have the file on your computer you can import it" issue for about half a year now. I was using the bandaid fix o...
  • pietrofxq1
  • Casual Listener
  • 342 Views
  • 1 replies
  • 0 likes
  • Windows
  • 342 Views
  • 1 replies
  • 0 likes

how do i get flash on my hp laptop-windows 7

i dont know how to get flash on my hp laptop-windows 7! can anyone help me?

  • Casual Listener
  • i dont know how to get flash on my hp laptop-windows 7! can anyone help me? 😕
  • sidrazx
  • Casual Listener
  • 359 Views
  • 1 replies
  • 0 likes
  • Windows
  • 359 Views
  • 1 replies
  • 0 likes

Two different UI after latest update.

After the recent update to version 10.42.151.g19de0aa6 I get two different versions of the start side when I logged in. One is when the play knob is on the left under the album being played. If I log out and then log in again they are in the middle o...

  • Songwriter
  • After the recent update to version 10.42.151.g19de0aa6 I get two different versions of the start side when I logged in. One is when the play knob is on the left under the album being played. If I log...
  • 348 Views
  • 0 replies
  • 0 likes
  • Windows
  • 348 Views
  • 0 replies
  • 0 likes

Spotify doesen't connect

Spotify says that I'm offline even though my wifi icon shows wifi and chrome works, I tried restarting both Spotify and my computer but it doesn't help. It just seems that Spotify does not want to connect.

  • Casual Listener
  • Spotify says that I'm offline even though my wifi icon shows wifi and chrome works, I tried restarting both Spotify and my computer but it doesn't help.  It just seems that Spotify does not wan...
  • MiSenn
  • Regular
  • 334 Views
  • 1 replies
  • 0 likes
  • Windows
  • 334 Views
  • 1 replies
  • 0 likes

Whys does Shuffle turns on by itself with next song button ?

When I play a album and hit the next song button. The freaking Shuffle turns itself on and the next song will be from a totaly different album. Why? This is freaking anoying!If want to shuffle songs i will hit the shuffle button myself. Every time a ...

  • Newbie
  • When I play a album and hit the next song button. The freaking Shuffle turns itself on and the next song will be from a totaly different album. Why? This is freaking anoying! If want to shuffle song...
  • 307 Views
  • 0 replies
  • 0 likes
  • Windows
  • 307 Views
  • 0 replies
  • 0 likes

Where are the Playlists?

I have the version 1.0.42.151.g19de0aa6 and Windows 7 Prof.It is only my own playlists, when I search for a play list I get only albums and songs displayed.

  • Casual Listener
  • I have the version 1.0.42.151.g19de0aa6 and Windows 7 Prof. It is only my own playlists, when I search for a play list I get only albums and songs displayed.
  • 279 Views
  • 0 replies
  • 0 likes
  • Windows
  • 279 Views
  • 0 replies
  • 0 likes

Playback

Spotify will not play an entire track! The sound cuts out, sometimes after 10 seconds sometimes after 2 minutes but it always cuts out. The song continues playing but then "cannot play current track" appears in a blue bar at the top of the screen. I ...

  • Casual Listener
  • Spotify will not play an entire track! The sound cuts out, sometimes after 10 seconds sometimes after 2 minutes but it always cuts out. The song continues playing but then "cannot play current track"...
  • crematedman
  • Community Legend
  • 724 Views
  • 8 replies
  • 1 likes
  • Windows
  • 724 Views
  • 8 replies
  • 1 likes

Concerts without the city of the locations!

Hey,since the new update is on the bandpage of any band with concerts the city where the concert is gone.Can anybody fix it?

  • Newbie
  • Hey, since the new update is on the bandpage of any band with concerts the city where the concert is gone. Can anybody fix it?
  • 236 Views
  • 0 replies
  • 0 likes
  • Windows
  • 236 Views
  • 0 replies
  • 0 likes