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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2028 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150160 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137942 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11268 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! Can't Delete Playlists

Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go back to the same order they were. Please help. would r...

Casual Listener

Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go bac...

Carina

Community Legend

19850 Views

5 replies

0 likes

Windows
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QUESTION ABOUT OFFLINE SWITCH IN MY SONGS FOLDER

Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music/Songs section, but in the playlist that is posible...

Visitor

Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music...

Swanny

Community Legend

378 Views

1 replies

0 likes

Windows
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Discover Tab

I cannot find the discover tab that I used to have. I have searched the web and found that it is now located under browse but it is not showing up there for me. I only have the options of overview, top lists, genres&moods, news, new releases, and hig...

Newbie

I cannot find the discover tab that I used to have.  I have searched the web and found that it is now located under browse but it is not showing up there for me.  I only have the options of...

jmalibeeson

Roadie

562 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Cant view band pages

Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' wont load either.

Casual Listener

Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' ...

medion345

Casual Listener

1230 Views

2 replies

3 likes

Windows
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Personal Tracks - Is there an option to tell Spotify not to play them?

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...

Newbie

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...

Peter__

Community Legend

589 Views

1 replies

0 likes

Windows
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Solved!! Menu won't charge /search engine is dead

Hi everyone, I hope someone had this problem and might help me. I don't have access to the menu anymore. I tried to shut Spotify off, turn it on again, disconnect, connect again. I've got a blank (grey) space where the menu should be. It won't charge...

Casual Listener

Hi everyone, I hope someone had this problem and might help me.   I don't have access to the menu anymore. I tried to shut Spotify off, turn it on again, disconnect, connect again.   ...

trippy3003

Newbie

7638 Views

28 replies

1 likes

Windows
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  • 1 likes

Available offline for albums and songs

I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offline including albums and songs. Why the difference in...

Regular

I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offlin...

Josh

Community Legend

410 Views

1 replies

0 likes

Windows
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Spotify freezes as soon as i try to input my password [Windows 8]

Hello, my spotify completely freezes as soon as i touch the password bar. It won't even let me attempt to log in.I've already looked around the forum for a solution and i've tried several of them already.The only thing so far that worked temporarily ...

Casual Listener

Hello, my spotify completely freezes as soon as i touch the password bar. It won't even let me attempt to log in. I've already looked around the forum for a solution and i've tried several of them a...

Arzanite

Casual Listener

442 Views

2 replies

0 likes

Windows
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Minimizing Data Usage

I'm not clear on how Spotify works and the difference between a "local" song and songs that have been "synched". I want to minimize data avausage when I'm not on wifi. Clearly listening to Spotify Radio consumes data - I get that. Once I've got a pla...

Visitor

I'm not clear on how Spotify works and the difference between a "local" song and songs that have been "synched".  I want to minimize data avausage when I'm not on wifi.    Clearly ...

rodolforoim

Newbie

5159 Views

5 replies

0 likes

Windows
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how to stop streaming?

The streaming message keeps on annoying me and I want some answers to stop it.... Thanks root3287

Casual Listener

The streaming message keeps on annoying me and I want some answers to stop it.... Thanks root3287

Amarro

Community Legend

1118 Views

3 replies

0 likes

Mac
Windows
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Solved!! Spotify Radio not showing up

Hi there. My desktop client's radio is playing but I cannot see any thing.

Music Fan

Hi there.   My desktop client's radio is playing but I cannot see any thing. 

KJ115

Casual Listener

1706 Views

6 replies

0 likes

Windows
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Public playlist - strange behaviour

So it's like this ... I used to have one account for all the family but the playlists were getting clogged up with my sons crazy tunes. So I upgraded from premium to family with one extra account and gave that to the rest of the family for use on the...

Visitor

So it's like this ...   I used to have one account for all the family but the playlists were getting clogged up with my sons crazy tunes.  So I upgraded from premium to family with one ...

322 Views

0 replies

0 likes

Windows
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Solved!! Follow button bug

Since a few days the embedded follow button doesn't display number of followers on website where it's activated.It has been always working good before. http://www.soundofus.com http://twitter.com/soundofus

Community Legend

Since a few days the embedded follow button doesn't display number of followers on website where it's activated. It has been always working good before.   http://www.soundofus.com http://...

Soundofus

Community Legend

1462 Views

3 replies

0 likes

Windows
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  • 3 replies
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Spotify just played 6 commercials in a row? Is this a glitch?

Spotify usually plays 1-3 commercials at a time which is fine with me. But earlier my Spotify played 6 commercials in a row. 6! Please tell me this was just a glitch and not some new thing you are starting. This is the first time this has happened. A...

Roadie

Spotify usually plays 1-3 commercials at a time which is fine with me. But earlier my Spotify played 6 commercials in a row. 6! Please tell me this was just a glitch and not some new thing you are st...

Paryahs_plight

Newbie

45881 Views

30 replies

5 likes

Windows
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  • 30 replies
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Solved!! Why do Albums Disappear?

i was listening to an album, for entire month, and now it's gone. It doesn't exist anymore! I've searched it, and nothing. I searched a title from the album and it came up as saved from my playlist, clicked on it, and it said unavailable. This has ha...

Casual Listener

i was listening to an album, for entire month, and now it's gone. It doesn't exist anymore! I've searched it, and nothing. I searched a title from the album and it came up as saved from my playlist, ...

MonsterMe

Newbie

68161 Views

38 replies

5 likes

Windows
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  • 38 replies
  • 5 likes

Solved!! minimise to tray

Hello. I read already several topics about the minimise to tray option. Solution so fa,r was right click on taskbar and activate minimise to tray. This works for my win 8.1 PC. On my win 7 64x I dont have this option. if i right click the taskbar ico...

Casual Listener

Hello.   I read already several topics about the minimise to tray option. Solution so fa,r was right click on taskbar and activate minimise to tray. This works for my win 8.1 PC. On ...

MKSKORP

Casual Listener

29605 Views

2 replies

0 likes

Windows
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Left side frame will not allow me to adjust it wide enough

Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards the right. I turned off the Activity frame on the ri...

Roadie

Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards t...

vbartoloma

Roadie

449 Views

2 replies

0 likes

Windows
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Can't connect to facebook via regular account

I can't connect to facebook with my regular spotify account. Previously I created an account with my facebook account, but I want to keep using my regular account but connect it to facebook. When I try to connect, I get the facebook login screen, and...

Newbie

I can't connect to facebook with my regular spotify account.   Previously I created an account with my facebook account, but I want to keep using my regular account but connect it to faceboo...

Taylor

Community Legend

383 Views

1 replies

0 likes

Windows
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  • 1 replies
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Please help me SPOTIFY deleted all my songs

All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one playlist with 130 songs which is the one I use for t...

Casual Listener

All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one p...

Patrycja95

Newbie

23507 Views

10 replies

4 likes

Windows
  • 23507 Views
  • 10 replies
  • 4 likes

Solved!! Discovery is broken?

Why can't I hold down the play button to preview a part of the song like it used to do?

Music Fan

Why can't I hold down the play button to preview a part of the song like it used to do?

Peter__

Community Legend

611 Views

1 replies

0 likes

Windows
  • 611 Views
  • 1 replies
  • 0 likes