Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
75962 Views
79 replies
27 likes

75962 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
Nekse
Casual Listener
90192 Views
285 replies
22 likes

90192 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6478 Views
1 replies
6 likes

6478 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147038 Views
0 replies
26 likes
Mac
Windows

147038 Views
0 replies
26 likes

Song crossfade does not work

The option to crossfade songs is only working with shuffle mode. Is there any reason for this? I love crossfade because it makes listening to music one long stream of endless music instead of seperate songs. Even if the genre is compeletely different...

Sledgar
Regular
The option to crossfade songs is only working with shuffle mode. Is there any reason for this? I love crossfade because it makes listening to music one long stream of endless music instead of seperat...
2016-11-13 5:35:39 PM
2016-11-13 7:37:53 PM
tomriddle
Gig Goer
462 Views
1 replies
1 likes
Windows

462 Views
1 replies
1 likes

Solved!! Spotify Mini Player Concept

So the Spotify app decided to update itself, but when I clicked the close button there was another tab that said it was aborting. The problem was that that tab is still there after a day. I tried closing it but it doesn't work.

cynicalwombat
Regular
So the Spotify app decided to update itself, but when I clicked the close button there was another tab that said it was aborting. The problem was that that tab is still there after a day. I tried clo...
2016-11-13 6:30:20 AM
2016-11-13 10:06:30 AM
gareth8
Roadie
1075 Views
2 replies
0 likes
Windows

1075 Views
2 replies
0 likes

Solved!! Where did icons go?

I liked those icons, I like visuals They were making the navigation easier. Now its just a green stick moving up and down :{ For what reason you guys wanted to remove all those icons... Also all other icons/buttons got smaller (it's harder to click y...

bekorn
Casual Listener
I liked those icons, I like visuals 😕 They were making the navigation easier. Now its just a green stick moving up and down :{ For what reason you guys wanted to remove all t...
2016-11-12 12:21:33 AM
2016-11-13 9:29:01 AM
gareth8
Roadie
934 Views
5 replies
3 likes
Windows

934 Views
5 replies
3 likes

Album list disappeared

I signed in today and my list of saved albums is gone. If I search an artist, it still shows albums that I saved previously as saved. How do I get my album list back?

markmsn62
Newbie
I signed in today and my list of saved albums is gone. If I search an artist, it still shows albums that I saved previously as saved. How do I get my album list back?
2016-11-12 7:59:21 PM
2016-11-13 6:43:43 AM
Catee
Community Legend
222 Views
1 replies
0 likes
Windows

222 Views
1 replies
0 likes

Allow the user to put playback buttons on the left side of the window

I'm not the biggest fan of the new U.I. in the new Spotify desktop version update, specifically how all the playback buttons were moved to the center of the window. I find it to be much more efficient to have the playback buttons at the left side of ...

jakem260
Casual Listener
I'm not the biggest fan of the new U.I. in the new Spotify desktop version update, specifically how all the playback buttons were moved to the center of the window. I find it to be much more efficien...
2016-11-13 5:25:09 AM
2016-11-13 6:40:54 AM
Catee
Community Legend
440 Views
3 replies
1 likes
Windows

440 Views
3 replies
1 likes

Solved!! Audio from music video / songs cut off

So...I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in the video, like someone speaking before the song or so...

miklchester
Casual Listener
So... I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in t...
2016-11-12 2:02:01 AM
2016-11-12 9:06:44 AM
crematedman
Community Legend
2146 Views
3 replies
0 likes
Windows

2146 Views
3 replies
0 likes

App Login Failed

So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?

user-removed
Visitor
So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?
2014-08-14 12:37:17 AM
2016-11-11 12:17:24 AM
HLo
Newbie
1724 Views
18 replies
1 likes
Windows

1724 Views
18 replies
1 likes

64 Bit Version on Windows soon?

Is there going to be an 64 Bit version for Windows any time soon?

_LoVega_
Newbie
Is there going to be an 64 Bit version for Windows any time soon?
2016-11-11 5:29:12 PM
490 Views
0 replies
4 likes
Windows

490 Views
0 replies
4 likes

Solved!! My windows client will not import windows media player playlists. Nothing happens when I click.

Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have imported my music library already, but the massive missing link for m...

user-removed
Visitor
Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have i...
2013-10-18 8:04:38 PM
2016-11-10 4:18:35 AM
sperguy
Newbie
3161 Views
8 replies
0 likes
Windows

3161 Views
8 replies
0 likes

Solved!! View my friends playlists

I can't find the list with all my firends where i can view theire playlists, where do i find this now?

cwaersten
Regular
I can't find the list with all my firends where i can view theire playlists, where do i find this now?
2013-11-25 7:37:51 PM
2016-11-04 4:51:54 AM
iveeforbes
Newbie
180336 Views
9 replies
3 likes
Windows

180336 Views
9 replies
3 likes

Solved!! Error 412

I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have uninstalled/reinstalled about four times now. Restarted between them, cleared l...

Reynbow
Regular
I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have u...
2013-09-27 4:20:14 AM
2016-11-04 1:40:08 AM
Juli3n_b
Newbie
12551 Views
14 replies
0 likes
Windows

12551 Views
14 replies
0 likes

Support for High-DPI screens Windows

This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I almost never use the desktop app; with DPI scaling, t...

cartergk
Newbie
This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I al...
2014-09-13 9:45:14 AM
2016-10-31 12:22:20 AM
ogarza
Music Fan
5382 Views
9 replies
86 likes
Windows

5382 Views
9 replies
86 likes

Solved!! No puedo abrir Spotify

Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente deja de cargar y no abre el programa. Pense en desinst...

Tony96
Casual Listener
Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente...
2014-03-03 7:07:47 PM
2016-10-02 5:57:12 PM
SirPaulusV
Newbie
5533 Views
8 replies
0 likes
Windows

5533 Views
8 replies
0 likes

Solved!! SpotifyWebHelper has stopped working

Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem Event Name: APPCRASH Application Name: SpotifyWebHelper.exe Application Version: 0....

Spedwards
Regular
Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem...
2014-12-15 10:40:06 AM
2016-10-02 2:24:41 PM
Gundul91
Regular
10872 Views
30 replies
0 likes
Windows

10872 Views
30 replies
0 likes

Spotify only plays one song from my playlist and stops

Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not paused or stopped, but it will not advance to the ...

mrgman65
Regular
Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not...
2014-03-28 4:57:41 PM
2016-09-30 11:28:58 PM
abrybka2
Newbie
13743 Views
15 replies
7 likes
Windows

13743 Views
15 replies
7 likes

Make all my playlists secret

Hi, I just reinstalled spotify and started working on a whole new system for arranging my music. It now looks like this: Seventies--- Seventies Rock--- Seventies Disco / Soul--- --- Abba - Gold--- Seventies Singer songwriterEightiesNineties- Nineties...

Perosales
Roadie
Hi, I just reinstalled spotify and started working on a whole new system for arranging my music. It now looks like this: Seventies --- Seventies Rock --- Seventies Disco / Soul -...
2013-05-01 12:47:37 AM
2016-09-21 8:13:33 PM
TTTCyclist
Visitor
5644 Views
5 replies
2 likes
Windows

5644 Views
5 replies
2 likes

Why do tracks from albums by Various Artists save to Various Artists rather than to their artists?

I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to appear under Various Artists rather than making a mess of...

Axiometry
Newbie
I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to app...
2014-06-26 1:09:56 AM
2016-09-16 2:19:11 PM
Lukas1184
Newbie
3502 Views
3 replies
13 likes
Windows

3502 Views
3 replies
13 likes

Can't add local files to "your music"

Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click the "plus" sign next to any local files (the plus sign just stays ...

bliargh
Music Fan
Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click...
2014-04-28 7:53:24 PM
2016-09-15 3:45:20 PM
luk99
Newbie
7061 Views
6 replies
2 likes
Windows

7061 Views
6 replies
2 likes

Unread message notification will not go away

I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all three computers that I have Spotify installed on. T...

rossisdead
Roadie
I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all ...
2014-05-23 1:06:48 AM
2016-09-12 6:31:36 PM
dudebrosup
Newbie
18958 Views
43 replies
9 likes
Windows

18958 Views
43 replies
9 likes

SpotifyWebHelper continuously crashing with new update

I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch again and the cycle starts once more. Every so often clicking on ...

hyacinthblack
Newbie
I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch agai...
2014-12-12 10:32:59 PM
2016-09-07 10:13:19 PM
user-removed
Not applicable
7834 Views
25 replies
13 likes
Windows

7834 Views
25 replies
13 likes

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