Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23314 Views

10 replies

2 likes

  • 23314 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

905539 Views

540 replies

64 likes

  • 905539 Views
  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45182 Views

40 replies

8 likes

  • 45182 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6231 Views

0 replies

4 likes

  • 6231 Views
  • 0 replies
  • 4 likes

Windows 10 - Spotify error 17, possible group restrictions

Hi guys,I have windows 10 enterprise 64-bit.Current spotify version is 1.0.42.151I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Error Code: 17)I had previously been able to get around this b...

Newbie

Hi guys, I have windows 10 enterprise 64-bit. Current spotify version is 1.0.42.151 I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Err...

451 Views

0 replies

0 likes

Windows
  • 451 Views
  • 0 replies
  • 0 likes

Can't Add Playlists to Folders on Desktop App

Hello,I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why Thank you for your time!

Casual Listener

Hello, I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why 😞 Thank you for your time!

user-removed

Not applicable

742 Views

5 replies

0 likes

Windows
  • 742 Views
  • 5 replies
  • 0 likes

Can't drag songs to playlists/move order in playlists

Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around. I've tried closing and re-opening the app - what else can I...

Newbie

Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around.   ...

user-removed

Not applicable

537 Views

1 replies

0 likes

Windows
  • 537 Views
  • 1 replies
  • 0 likes

Sometimes interactions don't work

Sometimes things work. Sometimes nothing happens. Adding songs to a playlist (Starred is bugged to **bleep**)Removing songs from a playlistCan't sort songs in my own library (there are no green arrows anywhere) And a bunch of other things that aren't...

Newbie

Sometimes things work. Sometimes nothing happens.   Adding songs to a playlist (Starred is bugged to **bleep**) Removing songs from a playlist Can't sort songs in my own library (there are ...

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
  • 0 likes

random pausing

Hi.Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fresh reinstall didn't work either. Edit: Started pausi...

Casual Listener

Hi. Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fr...

Bittencourt

Spotify Star

896 Views

6 replies

0 likes

Windows
  • 896 Views
  • 6 replies
  • 0 likes

Superuser Contribution Uppgradering från premium till Family

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt konto. Dock ser det ut att fortfande fungera på våra mobi...

Newbie

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt k...

RodrigoPalma

Roadie

519 Views

1 replies

0 likes

Windows
  • 519 Views
  • 1 replies
  • 0 likes

Nothing is playing

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If you have the file on your computer you can import ...

Newbie

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If...

395 Views

0 replies

0 likes

Windows
  • 395 Views
  • 0 replies
  • 0 likes

Ad playing over and over again

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out and back in but it's pretty annoying. Why is this ...

Casual Listener

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out...

McLachlan

Roadie

559 Views

1 replies

2 likes

Windows
  • 559 Views
  • 1 replies
  • 2 likes

Discover Weekly playlist image

The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i have it connected to facebook thats were it came from howe...

Casual Listener

The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i ha...

timmieschaap

Composer

548 Views

1 replies

0 likes

Windows
  • 548 Views
  • 1 replies
  • 0 likes

not playing

HelloHave uninstaled and re-installed Spotify.Does not play any music when clicked on.Fast forwards every playlist!Help!Cecilia(the breaking your heart variety) x

Casual Listener

Hello Have uninstaled and re-installed Spotify. Does not play any music when clicked on. Fast forwards every playlist! Help! Cecilia(the breaking your heart variety) x

McLachlan

Roadie

1103 Views

6 replies

0 likes

Windows
  • 1103 Views
  • 6 replies
  • 0 likes

Spotify doesn't find a real internet connection. (Error code: 4 and 2)

Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is no solution yet. My ISP can't make the connection with the Sp...

Casual Listener

Hello everyone!   I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is n...

ordean

Casual Listener

1462 Views

7 replies

0 likes

Windows
  • 1462 Views
  • 7 replies
  • 0 likes

Spotify (Desktop) Window going invisible

Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I cant use it after several reinstalls. Thanks.

Newbie

Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I can...

754 Views

0 replies

0 likes

Windows
  • 754 Views
  • 0 replies
  • 0 likes

Windows client autoplays some loud sample upon opening

What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" off in settings that I can find. A lot of people who might use the c...

Regular

What fresh **bleep** is this?  My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening.  No way to turn this "feature" o...

user-removed

Not applicable

717 Views

3 replies

2 likes

Windows
  • 717 Views
  • 3 replies
  • 2 likes

Where are my downloads?

New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my desktop. I watched the tracks being downloaded but can't find them. W...

Visitor

New user David here.  I downloaded a Doris Day album just now.  I want to put the tracks on a flash drive so I can listen to it on my car receiver.  Can find the tracks anywhere on my ...

kryddersen

Gig Goer

485 Views

1 replies

0 likes

Windows
  • 485 Views
  • 1 replies
  • 0 likes

Solved!! CAN'T PLAY ANY SONGS

Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...

Regular

Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next.   I tried to uninstall on all ...

Catee

Community Legend

1761 Views

9 replies

0 likes

Windows
  • 1761 Views
  • 9 replies
  • 0 likes

Spotify updated now certain songs will not play.

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the files on my computer. It's not just a few artists ...

Newbie

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the...

451 Views

0 replies

0 likes

Windows
  • 451 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Restarting

The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.

Newbie

  The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore. 

Nico

Community Legend

743 Views

1 replies

0 likes

Windows
  • 743 Views
  • 1 replies
  • 0 likes

PC Desktop App doesn't see Sonos

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only plays out the PC speakers. What should I be looking...

Newbie

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only ...

818 Views

0 replies

1 likes

Windows
  • 818 Views
  • 0 replies
  • 1 likes

App problems

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

Newbie

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

418 Views

0 replies

0 likes

Windows
  • 418 Views
  • 0 replies
  • 0 likes

[Desktop] Headphone control skips to much songs

Hi,I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6)When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the actual one.When using the VLC media player it only skip...

Newbie

Hi, I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6) When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the ...

397 Views

0 replies

0 likes

Windows
  • 397 Views
  • 0 replies
  • 0 likes