Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83995 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
796478 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
24145 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
After the last update I noticed a ton of songs went missing in my library even though I didn't unsave them. This really sucks because I like to shuffle my library which usually has 5000+ songs in it, but after adding them all to a playlist it only sh...
After the last update I noticed a ton of songs went missing in my library even though I didn't unsave them. This really sucks because I like to shuffle my library which usually has 5000+ songs in it,...
532 Views
0 replies
0 likes
Usually when I click on 'Songs' under the 'Your Music' tab, it shows all of my saved songs, now when I click on it I get redirected to 'Browse'. Problem only appears on desktop.
Usually when I click on 'Songs' under the 'Your Music' tab, it shows all of my saved songs, now when I click on it I get redirected to 'Browse'. Problem only appears on desktop.
Newbie
400 Views
1 replies
0 likes
Hello,when i switch between Spotiy and a game (or the browser, Word or whatever), the Song Bar (left: cover, middle: skip, shuffle, play/pause etc, right hand side: volume control) freezes in the current state. This means that it freezes in the state...
Hello, when i switch between Spotiy and a game (or the browser, Word or whatever), the Song Bar (left: cover, middle: skip, shuffle, play/pause etc, right hand side: volume control) freezes in the c...
446 Views
0 replies
0 likes
Hi, I have Spotify free and in the lower part of my spotify always appear pornographic banners, does not respect my privacy, please how can I prevent it?Thanks to everybody
Hi, I have Spotify free and in the lower part of my spotify always appear pornographic banners, does not respect my privacy, please how can I prevent it? Thanks to everybody
Casual Listener
941 Views
4 replies
0 likes
Hey everybody,I have a big problem. Every time i choose a song it only plays 1 second and than I don't hear sound anymore. What can I do? I tried re-installing spotify and I tried something with the cache but it didn't work. And everytime I changed t...
Hey everybody, I have a big problem. Every time i choose a song it only plays 1 second and than I don't hear sound anymore. What can I do? I tried re-installing spotify and I tried something with th...
373 Views
0 replies
0 likes
hi!from this evening on my spotify player skips most of the songs and the few songs that start playing, stop again in 2 seconds... actually a reinstalled, cleared the cache, etc.... but nothing helped.i tried spotify on my iphone too and the problem ...
hi! from this evening on my spotify player skips most of the songs and the few songs that start playing, stop again in 2 seconds... actually a reinstalled, cleared the cache, etc.... but nothing hel...
Casual Listener
595 Views
2 replies
1 likes
I have been using Spotify premium on a desktop computer (Windows 7 64-bit) for years, with no major issues. However, in the past 2 days, every time I log into the program and play a song, within about 5-10 seconds of the song starting to play, it sto...
I have been using Spotify premium on a desktop computer (Windows 7 64-bit) for years, with no major issues. However, in the past 2 days, every time I log into the program and play a song, within abou...
Casual Listener
1241 Views
7 replies
1 likes
I'm playing games and I get this issue ( Overwatch mostly) where after I leave a match, the song suddenly stops and I can hear a 'pop' as though the headset has disconnected. All other audio still works (game volume, youtube etc.). I get the impressi...
I'm playing games and I get this issue ( Overwatch mostly) where after I leave a match, the song suddenly stops and I can hear a 'pop' as though the headset has disconnected. All other audio still wo...
390 Views
0 replies
0 likes
I get the error message "This song is not available. If you have the file on your computer you can import it." when I try playing any song. I'm not in offline mode, and able to browse the whole catalogue. I have narrowed the problem down a bit:- I ha...
I get the error message "This song is not available. If you have the file on your computer you can import it." when I try playing any song. I'm not in offline mode, and able to browse the whole catal...
Newbie
797 Views
3 replies
1 likes
To whom it may concern, I already saw your post about the lyrics comming back, but that is 6 months old and we still doesn't got the lyrics back. What is so difficult adding lyrics to the songs? I had an addon for winamp that did this in the 90s, why...
To whom it may concern, I already saw your post about the lyrics comming back, but that is 6 months old and we still doesn't got the lyrics back. What is so difficult adding lyrics to...
502 Views
0 replies
0 likes
This has been happening for a while and it's pretty frustrating. After an ad plays, the bottom left section freezes at what I was listening to before the ad - you can even see the name of the ad at the bottom. In the attachment, you can see I'm liste...
This has been happening for a while and it's pretty frustrating. After an ad plays, the bottom left section freezes at what I was listening to before the ad - you can even see the name of the ad at t...
393 Views
0 replies
0 likes
Hello everyone, i´m currently running Windows 10 64-bit (Anniversary Update) with up to date drivers. Im using the Spotify-desktopapp and Chrome. Since the second last update of the Spotify-desktopapp i´m experiencing a weird issue. While listening t...
Hello everyone, i´m currently running Windows 10 64-bit (Anniversary Update) with up to date drivers. Im using the Spotify-desktopapp and Chrome. Since the second last update of the Spotify-...
532 Views
0 replies
0 likes
Since some time now, I have this stupid issue that Spotify would bug out after playing an ad and get stuck on the ad image as well as the ad time.So when my music plays again I don't see what is being played or the time progress bar.Only restarting S...
Since some time now, I have this stupid issue that Spotify would bug out after playing an ad and get stuck on the ad image as well as the ad time. So when my music plays again I don't see what is be...
423 Views
0 replies
0 likes
**bleep** you spotify and **bleep** your system . ı have one year premium membership but ı cant play lots of songs. ı have reinstalled this **bleep** but ıt doesnt work. give my money back bastards
**bleep** you spotify and **bleep** your system . ı have one year premium membership but ı cant play lots of songs. ı have reinstalled this **bleep** but ıt doesnt work. give my money back bastards
Community Legend
586 Views
1 replies
1 likes
Hi I am having issues logging into my spotify account on my desktop app only.The problem originally started when I accidentally keyed in ctrl+shift+w in spotify instead of in my web browser, which logged me out. I tried to login with facebook like I ...
Hi I am having issues logging into my spotify account on my desktop app only. The problem originally started when I accidentally keyed in ctrl+shift+w in spotify instead of in my web browser, whic...
Community Legend
667 Views
1 replies
0 likes
Hi there, my spotify player always shuts down when I unplug adapter from my notebook. When I restart it, it will even have old playlist loaded up. As I have to unplug the notebook quite often I would really like it to stay as it is. Is there any solu...
Hi there, my spotify player always shuts down when I unplug adapter from my notebook. When I restart it, it will even have old playlist loaded up. As I have to unplug the notebook quite often I would...
447 Views
0 replies
0 likes
Hello, I am having cruical and boring issue with Spotify.As a spotify premium member, I use it both in iPhone and PC. I mostly listen it in offline mode in iPhone but I prefer online mode for PC. So I do not need to waste space to download songs for ...
Hello, I am having cruical and boring issue with Spotify. As a spotify premium member, I use it both in iPhone and PC. I mostly listen it in offline mode in iPhone but I prefer online mode ...
384 Views
0 replies
0 likes
I have my account linked to last.fm because I wanted to track what I was listening to, but it seems like I can barely go a week before it disconnects and stops scrobbling. Then usually by the time I notice several days have gone past. Obviously this ...
I have my account linked to last.fm because I wanted to track what I was listening to, but it seems like I can barely go a week before it disconnects and stops scrobbling. Then usually by the t...
Roadie
422 Views
1 replies
0 likes
O que faço para reinstalar?
O que faço para reinstalar?
395 Views
0 replies
0 likes
So whenever I change the volume on my computer there is now a big spotify bar next to it that shows what I was/am listening to - is there some way to remove this? I didn't give spotify permission to do this, and more importantly it's just obnoxious. ...
So whenever I change the volume on my computer there is now a big spotify bar next to it that shows what I was/am listening to - is there some way to remove this? I didn't give spotify permission to ...
Community Legend
757 Views
1 replies
0 likes
