Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2451 Views

0 replies

4 likes

  • 2451 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155738 Views

83 replies

27 likes

  • 155738 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150658 Views

295 replies

22 likes

  • 150658 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11509 Views

1 replies

6 likes

  • 11509 Views
  • 1 replies
  • 6 likes

Sharing music with people

I am trying to share music with friends on here. I can only do this with certain people who I am facebook friends with. I try to share with my boyfriend who is not on facebook, and I have no idea how to share using his spotify username. I do the norm...

Newbie

I am trying to share music with friends on here. I can only do this with certain people who I am facebook friends with. I try to share with my boyfriend who is not on facebook, and I have no idea how...

341 Views

0 replies

0 likes

Windows
  • 341 Views
  • 0 replies
  • 0 likes

Posting Spotify URL or sharing to Facebook creates blank message

Hi there, when I post the url of a spotify playlist, it looks fine in the facebook preview and news feed but when the post goes 'live' this is what you see on the actual page. the workaround doesnt work for me. any suggestions? :

Casual Listener

Hi there, when I post the url of a spotify playlist, it looks fine in the facebook preview and news feed but when the post goes 'live' this is what you see on the actual page. the workaround ...

409 Views

0 replies

0 likes

Windows
  • 409 Views
  • 0 replies
  • 0 likes

Christmas as selectable Genre (not Radio)

First post, so pardon me if it's in the wrong place... I just got a strange craving to listen to some Christmas music (sorry!), but I noticed that Christmas isn't available as a selectable genre in Genres and Moods, and is only available in Radio. I ...

Newbie

First post, so pardon me if it's in the wrong place...   I just got a strange craving to listen to some Christmas music (sorry!), but I noticed that Christmas isn't available as a selectable...

bogdan111

Newbie

3119 Views

6 replies

5 likes

Windows
  • 3119 Views
  • 6 replies
  • 5 likes

Windows desktop and Android phone

Hello, Ok, I am new to Spotify so forgive me if I am posting in the wrong place. If my family is home listening from the Windows desktop and I am at the gym listening from my Android, either I shut them down at home completely or they shut me down at...

Newbie

Hello,   Ok, I am new to Spotify so forgive me if I am posting in the wrong place.   If my family is home listening from the Windows desktop and I am at the gym listening from my Androi...

292 Views

0 replies

0 likes

Windows
  • 292 Views
  • 0 replies
  • 0 likes

Home Dept ad wont play, causes crash?

Hi I'm using Spotify on my Windows computer and Andriod GS5 and every time the Home Dept ad comes on there is no sound and I am not able to change the song or use the pause/ play button. When I push pause/ play I am given the message of 'you can cont...

Newbie

Hi I'm using Spotify on my Windows computer and Andriod GS5 and every time the Home Dept ad comes on there is no sound and I am not able to change the song or use the pause/ play button. When I pus...

rifandaizm

Newbie

829 Views

2 replies

0 likes

Windows
  • 829 Views
  • 2 replies
  • 0 likes

Some albums don't show up on artist page

I've noticed that on some artist pages spotify doesn't show all albums, but if you search for the album title you'll find it. For example if you go to Eminems artist page you can see the edited version of "Recovery" but the unedited version is no whe...

Newbie

I've noticed that on some artist pages spotify doesn't show all albums, but if you search for the album title you'll find it. For example if you go to Eminems artist page you can see the edited versi...

BoatGoat

Music Fan

5714 Views

4 replies

3 likes

Linux
Mac
Windows
  • 5714 Views
  • 4 replies
  • 3 likes

Solved!! I don't want anyone to find my account.

Hey, i just don't want people to follow me. I also don't want them to see who i follow or my playlists. What can i do?

Newbie

Hey, i just don't want people to follow me. I also don't want them to see who i follow or my playlists. What can i do?

user-removed

Not applicable

5888 Views

1 replies

0 likes

Windows
  • 5888 Views
  • 1 replies
  • 0 likes

Bought gift subscription: reciever has not been notified

Five days ago I ordered Spotify as a gift for someone. I paid for it by credit card online, and received a receipt from Spotify. But the gift recipient as yet to receive any notification, and so has not yet been able to sign up for the service. Pleas...

Casual Listener

Five days ago I ordered Spotify as a gift for someone.  I paid for it by credit card online, and received a receipt from Spotify.  But the gift recipient as yet to receive any notification,...

Peter__

Community Legend

418 Views

1 replies

0 likes

Windows
  • 418 Views
  • 1 replies
  • 0 likes

Need help with Ports behind a firewall

Hi, I'm a uni student and the dorms have a firewall which is very annoying. I can log in to the desktop client but I can only play the music that is saved for offline playing. To make a request to open ports for something, I need to send my Network A...

Music Fan

Hi, I'm a uni student and the dorms have a firewall which is very annoying. I can log in to the desktop client but I can only play the music that is saved for offline playing.   To make a re...

user-removed

Not applicable

6488 Views

1 replies

0 likes

Windows
  • 6488 Views
  • 1 replies
  • 0 likes

Spotify via Link starten

Hallo, ich bin gerdade dabei den Clan-Teamspeak zu desingen etc. Da würde mir der Wunsch zugetragen, dass ich bitte einfache Links einfügen soll, über die man dann direkt bei Spotify (Das Programm, nicht die Webseite) zu einer Playlist geleitet wird....

Casual Listener

Hallo, ich bin gerdade dabei den Clan-Teamspeak zu desingen etc. Da würde mir der Wunsch zugetragen, dass ich bitte einfache Links einfügen soll, über die man dann direkt bei Spotify (Das Programm,...

Peter__

Community Legend

2047 Views

1 replies

0 likes

Windows
  • 2047 Views
  • 1 replies
  • 0 likes

Solved!! How do I update or reset my local files list?

I have this huge mp3 database, and I'm listening to it, music by music, updating tags and deleting any "not wanted anymore" mp3. However, a few weeks ago spotify stopped to automaticaly update my "local files" list. Each time I delete an mp3, I have ...

Newbie

I have this huge mp3 database, and I'm listening to it, music by music, updating tags and deleting any "not wanted anymore" mp3. However, a few weeks ago spotify stopped to automaticaly update my "lo...

Caldersj

Casual Listener

65535 Views

26 replies

1 likes

Windows
  • 65535 Views
  • 26 replies
  • 1 likes

Playlists differ

Hi, I've had a "temporary" playlist for years that I constently updates by adding I need to listen to and it constantly growing even though I constantly delete songs. But I have just discovered that it dosn't work as before. I use Spotify daily on my...

Casual Listener

Hi,   I've had a "temporary" playlist for years that I constently updates by adding I need to listen to and it constantly growing even though I constantly delete songs. But I have ...

entx

Casual Listener

421 Views

1 replies

0 likes

Windows
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Error Code 11 & 13

I've read a ton of threads on error code 11 & code 13, tried all the solutions - nothing works. There was only one thread in which it seemed like the guy has the exact same issue as me - code 13 appears when trying to install with the default setup, ...

Casual Listener

I've read a ton of threads on error code 11 & code 13, tried all the solutions - nothing works.   There was only one thread in which it seemed like the guy has the exact same issue as me...

AmandaBC

Casual Listener

15730 Views

13 replies

2 likes

Windows
  • 15730 Views
  • 13 replies
  • 2 likes

Help, Unsupported file not playing

Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message saying "File is Unsupported" and sends me to the Spo...

Newbie

Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message s...

user-removed

Not applicable

455 Views

1 replies

0 likes

Windows
  • 455 Views
  • 1 replies
  • 0 likes

Inaccurate results when searching by genre

Hello, I`m not sure if this has been flagged already. It happens on both client and web players. When searching by genre some obvious strings don`t give any results. Example genre:"Heavy Metal" even thou it is present in the genre list. Contrary genr...

Casual Listener

Hello,   I`m not sure if this has been flagged already.   It happens on both client and web players.   When searching by genre some obvious strings don`t give any results. ...

Svuio

Casual Listener

665 Views

2 replies

0 likes

Windows
  • 665 Views
  • 2 replies
  • 0 likes

All songs are being played TWICE AS FAST - speed change??

Hello, couldn't find anything appropriate on the forums yet. I opened Spotify today, just like everytime else, but today, all songs are messed up. Spotify plays them to me with twice the speed as usual. What could I do? Where is the option to edit th...

Music Fan

Hello,   couldn't find anything appropriate on the forums yet. I opened Spotify today, just like everytime else, but today, all songs are messed up. Spotify plays them to me with twice the...

stevenwtomahawk

Newbie

11854 Views

4 replies

0 likes

Windows
  • 11854 Views
  • 4 replies
  • 0 likes

Solved!! Anyone know how to fix error code 13 when trying to install spotify?

I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what error code 13 actually is??

Regular

I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what...

Manish007

Newbie

24057 Views

17 replies

1 likes

  • 24057 Views
  • 17 replies
  • 1 likes

How can I set up my keyboard hotkeys?

Hi all, so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for example), I use my keyboard's hotkeys to go to the next song. I h...

Casual Listener

Hi all,   so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for exa...

user-removed

Not applicable

3139 Views

2 replies

0 likes

Windows
  • 3139 Views
  • 2 replies
  • 0 likes

Solved!! Need help on configuring port for university network

When I returned back to my campus yesterday, I found out that my accomodation hall blocked Spotify on their firewall. Now I have to request for a port opening to resume Spotify's service. I have found many posts regarding to configuring ports, howeve...

Casual Listener

When I returned back to my campus yesterday, I found out that my accomodation hall blocked Spotify on their firewall. Now I have to request for a port opening to resume Spotify's service. I have foun...

Peter__

Community Legend

779 Views

1 replies

0 likes

Mac
Windows
  • 779 Views
  • 1 replies
  • 0 likes

Solved!! If I uninstall Spotify do I also lose the cache?

I get an error whenever the Spotify installer attempts the latest update. In order to update to the latest version, it looks as though I'm going to have to uninstall Spotify then re-install. I don't mind this, but I'm on pay-as-you-go Internet and do...

Newbie

I get an error whenever the Spotify installer attempts the latest update. In order to update to the latest version, it looks as though I'm going to have to uninstall Spotify then re-install. I don't ...

Ant70_2

Regular

3501 Views

3 replies

0 likes

Windows
  • 3501 Views
  • 3 replies
  • 0 likes