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Ongoing Issues

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Desktop (Windows)

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • LukaMatsunoki
  • Visitor
  • 43823 Views
  • 76 replies
  • 26 likes
  • 43823 Views
  • 76 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 71234 Views
  • 268 replies
  • 21 likes
  • 71234 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5012 Views
  • 1 replies
  • 6 likes
  • 5012 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145032 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145032 Views
  • 0 replies
  • 26 likes

Empty Shared Playlist

Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a while for tracks to show up in a shared playlist, ...

  • Casual Listener
  • Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a...
  • Peter__
  • Community Legend
  • 868 Views
  • 4 replies
  • 0 likes
  • Windows
  • 868 Views
  • 4 replies
  • 0 likes

Accidentally turned off "Who To Follow".....

Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear. Any suggestions?

  • Newbie
  • Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear.  Any suggestions?
  • Peter__
  • Community Legend
  • 305 Views
  • 1 replies
  • 1 likes
  • Windows
  • 305 Views
  • 1 replies
  • 1 likes

People following my secret playlist

I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it. I've tried to right click it to see if it is published, but no, it says "ma...

  • Casual Listener
  • ...o right click it to see if it is published, but no, it says "make public".   Something must be wrong, how do i get rid of the followers and prevent more pepole following my playlists in the future?
  • patrick-1
  • Casual Listener
  • 2376 Views
  • 2 replies
  • 2 likes
  • Windows
  • 2376 Views
  • 2 replies
  • 2 likes

Major Problems Since Yesterday - desktop app constantly "loading"

Huge problems since yesterday synching iphone to Windows desktop - just upgraded to 0.9.12.10 and what a HUGE mistake. None of my playlists are synching and they've all disappeared from my iphone. I've reinstalled both aps 3 times. I think the first ...

  • Casual Listener
  • Huge problems since yesterday synching iphone to Windows desktop - just upgraded to 0.9.12.10 and what a HUGE mistake.  None of my playlists are synching and they've all disappeared from my ipho...
  • MikeSkip
  • Casual Listener
  • 406 Views
  • 2 replies
  • 0 likes
  • Windows
  • 406 Views
  • 2 replies
  • 0 likes

Can't sync local files to PC (Windows 7) and Iphone 4

I don't know what is happening. 1) I create a folder 2) I download music and put in that folder 3) Choose that foulder in "Preferences" on Spotify 4) As soon as I choose that folder, 100+ other folders are appearing out of nowhere inside of it See a ...

  • Regular
  • I don't know what is happening.   1) I create a folder  2) I download music and put in that folder 3) Choose that foulder in "Preferences" on Spotify 4) As soon as I choose that f...
  • munyez33
  • Regular
  • 421 Views
  • 2 replies
  • 0 likes
  • Windows
  • 421 Views
  • 2 replies
  • 0 likes

Spotify offline cache issues

I've been a Spotify premium user for well over a year now, and in recent months I've had countless issues syncing my Windows desktop client, to the point I've considered it's probably more efficient to simply stream everything and cancel my subscript...

  • Newbie
  • I've been a Spotify premium user for well over a year now, and in recent months I've had countless issues syncing my Windows desktop client, to the point I've considered it's probably more effic...
  • Peter__
  • Community Legend
  • 817 Views
  • 1 replies
  • 0 likes
  • Windows
  • 817 Views
  • 1 replies
  • 0 likes

[Windows] Missing created playlist within client from web-based embedded multitrack list (0.9.12.10)

Description: In last versions it was possible to get a new created playlist within spotify client as soon as played any song from a web-based embedded multitrack playlist. Now in this version no playlist appears. To reproduce: - generate a web-based ...

  • Casual Listener
  • Description: In last versions it was possible to get a new created playlist within spotify client as soon as played any song from a web-based embedded multitrack playlist. Now in this version no pl...
  • Peter__
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Windows
  • 295 Views
  • 1 replies
  • 0 likes

Spotify radio doesn't remember likes/dislikes

I'm using Spotify radio almost everyday, and usually I do some likes, but I have no new songs in my playlist from February. What could it be? No matters if a like either from phone or pc app

  • Newbie
  • I'm using Spotify radio almost everyday, and usually I do some likes, but I have no new songs in my playlist from February.   What could it be?   No matters if a like either fr...
  • Peter__
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Windows
  • 437 Views
  • 1 replies
  • 0 likes

Playlist stuck on loading

Hi One of my playlists shows its name as just 'Loading...', with no songs inside. No amount of logging out/in helps Also, this issue is present in my Android app as well as the web player. Help!

  • Newbie
  • Hi One of my playlists shows its name as just 'Loading...', with no songs inside. No amount of logging out/in helps Also, this issue is present in my Android app as well as the web player. Help!
  • Peter__
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • Windows
  • 291 Views
  • 1 replies
  • 0 likes

Reinstalling Spotify

In june, i was told to update spotify. I updated it, and it glitched out. I thought it was an installation issue. Uninstalled and attempted to reinstall and it wouldn't reinstall. I have tried all summer to reinstall. My laptop is a 64-bit. I have tr...

  • Newbie
  • In june, i was told to update spotify. I updated it, and it glitched out. I thought it was an installation issue. Uninstalled and attempted to reinstall and it wouldn't reinstall. I have tried al...
  • Peter__
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Windows
  • 256 Views
  • 1 replies
  • 0 likes

Radio stations have the exact same songs every time Spotify loads and radio station playback issues

Hello. Recently (in the last month or so) it appears that Spotify radio was changed so that you could see in the future of what radio was going to play whereas before you could only see what was played in the past. Since that change, all of my radio ...

  • Casual Listener
  • Hello. Recently (in the last month or so) it appears that Spotify radio was changed so that you could see in the future of what radio was going to play whereas before you could only see what was play...
  • Peter__
  • Community Legend
  • 464 Views
  • 1 replies
  • 2 likes
  • Windows
  • 464 Views
  • 1 replies
  • 2 likes

Related artist is the artist iself

Hi, I saw a strange thing on my own artist profile Dr. Sounds, the first related artist is Dr. Sounds iself.

  • Community Legend
  • Hi, I saw a strange thing on my own artist profile Dr. Sounds, the first related artist is Dr. Sounds iself.  
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 398 Views
  • 1 replies
  • 0 likes

spotify will not play songs anymore

All of a sudden the songs from my local files will not play even though they all used to play before. I tried reinstalling, and I tried the edit preference thing but it will not work. It says the files are unsupported now.

  • Regular
  • All of a sudden the songs from my local files will not play even though they all used to play before. I tried reinstalling, and I tried the edit preference thing but it will not work. It says the fil...
  • Peter__
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Windows
  • 301 Views
  • 1 replies
  • 0 likes

Songs on playlist automatically switched out for live versions.

Why are some of the songs on my playlists automatically switched out for live versions of the song? The album edition, that I chose for my playlist, is still available to listen to and it's possible to add it to my playlists again aswell. Why would i...

  • Newbie
  • Why are some of the songs on my playlists automatically switched out for live versions of the song? The album edition, that I chose for my playlist, is still available to listen to and it's po...
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • Windows
  • 283 Views
  • 1 replies
  • 0 likes

Windows and Linux dualboot

Hi there! I have a question. I couldn't find any answer for this online. So.. I've been using spotify on windows and a downloaded some playlists (avaible offline). Then I installed Linux and Spotify won't open those playlists offline. I know where my...

  • Newbie
  • Hi there! I have a question. I couldn't find any answer for this online. So.. I've been using spotify on windows and a downloaded some playlists (avaible offline). Then I installed Linux and Spot...
  • Peter__
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • Linux
    Windows
  • 567 Views
  • 1 replies
  • 0 likes

Can I change Spotify's Black Skin Can not see text???

Hi, I am a newbe, I really like Spotify. But even on a 15'' desktop I have a VERY hardtime seeing the text. I can not figure out how to change the settings. Can they be changed? Currently the font is white on a black back ground. I have found questio...

  • Newbie
  • Hi, I am a newbe, I  really like  Spotify.  But even on a 15'' desktop I have a VERY hardtime seeing the text. I can not figure out how to change the settings. Can they be changed?...
  • Peter__
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Windows
  • 368 Views
  • 1 replies
  • 0 likes

Question about liking a song in my radio

So i have a radio in my Spotify i have english playlist and chinese playlist i created 2 play lists 1 for english and 1 for chinese and i want the radio i use for chinese songs in my chinese playlist When i like a song in my chinese radio i want them...

  • Newbie
  • So i have a radio in my Spotify i have english playlist and chinese playlist   i created 2 play lists 1 for english and 1 for chinese and i want the radio i use for chinese songs in my chine...
  • Peter__
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Windows
  • 270 Views
  • 1 replies
  • 0 likes

Spoty doesn't work on computer after 1 week of shut down

So basically I shut down my computer since I was going to Mallorca, just got home today and started to run my computer again is a new computer for about 2500€. Spoty starts working as fast as the computer runs, but now when I got home it didn't start...

  • Casual Listener
  • So basically I shut down my computer since I was going to Mallorca, just got home today and started to run my computer again is a new computer for about 2500€.   Spoty starts working as fast...
  • SuperWisdom
  • Community Legend
  • 365 Views
  • 3 replies
  • 0 likes
  • Windows
  • 365 Views
  • 3 replies
  • 0 likes

Solved!! 2 minuite ad? Spinin records ad

Hi, ive been using spotify for around a year now I use it to listen to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like that kind of music, but the ad says its usual crap and then ...

  • Newbie
  • Hi, ive been using spotify for around a year now I use it to listen  to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like t...
  • Peter__
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Windows
  • 382 Views
  • 1 replies
  • 0 likes