Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
14031 Views
110 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1934 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4863 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If you have the file on your computer you can import ...
Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If...
427 Views
0 replies
0 likes
Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out and back in but it's pretty annoying. Why is this ...
Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out...
Roadie
608 Views
1 replies
2 likes
The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i have it connected to facebook thats were it came from howe...
The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i ha...
Composer
594 Views
1 replies
0 likes
HelloHave uninstaled and re-installed Spotify.Does not play any music when clicked on.Fast forwards every playlist!Help!Cecilia(the breaking your heart variety) x
Hello Have uninstaled and re-installed Spotify. Does not play any music when clicked on. Fast forwards every playlist! Help! Cecilia(the breaking your heart variety) x
Roadie
1218 Views
6 replies
0 likes
Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is no solution yet. My ISP can't make the connection with the Sp...
Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is n...
Casual Listener
1563 Views
7 replies
0 likes
Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I cant use it after several reinstalls. Thanks.
Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I can...
778 Views
0 replies
0 likes
What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" off in settings that I can find. A lot of people who might use the c...
What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" o...
Not applicable
782 Views
3 replies
2 likes
New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my desktop. I watched the tracks being downloaded but can't find them. W...
New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my ...
Gig Goer
540 Views
1 replies
0 likes
Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...
Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all ...
Community Legend
1942 Views
9 replies
0 likes
Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the files on my computer. It's not just a few artists ...
Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the...
496 Views
0 replies
0 likes
The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.
The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.
Community Legend
822 Views
1 replies
0 likes
I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only plays out the PC speakers. What should I be looking...
I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only ...
863 Views
0 replies
1 likes
My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated
My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated
460 Views
0 replies
0 likes
Hi,I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6)When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the actual one.When using the VLC media player it only skip...
Hi, I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6) When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the ...
427 Views
0 replies
0 likes
Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6 Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around in my other custom playlists but not this one for some reaso...
Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6 Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around ...
Regular
1551 Views
3 replies
1 likes
I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it. The only way to make it work again is to close Spo...
I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it....
Community Legend
500 Views
1 replies
0 likes
Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks.PD: Sorry for my english, I am argentinian.Hola, hace un tiempo de...
Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks. PD: Sorry for...
Community Legend
651 Views
3 replies
0 likes
I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I thought it was just a glitch, but it didn't come the ...
I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I th...
Community Legend
476 Views
1 replies
0 likes
Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays song no. 4 and then starts again. Please fix this!...
Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays...
Community Legend
502 Views
1 replies
0 likes
Hi guys, I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards. I've searched for this topic and found several solutions that work for the first few minutes but lead me to the same error state...
Hi guys, I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards. I've searched for this topic and found several solutions th...
Casual Listener
980 Views
2 replies
0 likes
