This song is not available. If you have the file on your computer you can import it.

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This song is not available. If you have the file on your computer you can import it.

kirstv
Casual Listener

I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but not on my PC laptop at work. I play Spotify all day long while I work, this is a huge problem for me! I pay too much each month to be having these issues with no response or a way to contact Spotify directly. Please help! 

3 Replies

Re: This song is not available. If you have the file on your computer you can import it.

alanbessa
Music Fan

Can you elaborate more?

 

This message appears when you try to play every song? Or a specific one?

Re: This song is not available. If you have the file on your computer you can import it.

kirstv
Casual Listener

Every single song! I can't play a single thing from my Spotify on my computer. I also tried on the web player. Nothing is working, that message appears every single time. 

Re: This song is not available. If you have the file on your computer you can import it.

ClaesG
Newbie

Are you by any chance using a VPN? I travel a lot and often do so because of security reasons at hotels, etc. I have noticed the problem you describe while on the VPN. Changing server usually solves it.

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