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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83905 Views

40 replies

68 likes

  • 83905 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795778 Views

505 replies

64 likes

  • 795778 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23955 Views

25 replies

7 likes

  • 23955 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3063 Views

0 replies

4 likes

  • 3063 Views
  • 0 replies
  • 4 likes

Album art trouble

Hi, I have a trouble with the album art since January 1st. The problem is that the "miniatures" don´t charge or charge too slowly; sometimes they do charge but when I enter into a playlist or album the album art (that was visible before entering into...

Newbie

Hi, I have a trouble with the album art since January 1st. The problem is that the "miniatures" don´t charge or charge too slowly; sometimes they do charge but when I enter into a playlist or album t...

286 Views

0 replies

0 likes

Windows
  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Error Code 17 | Windows 10

I'm not sure if there is a concrete solution for error code 17, but I've tried everything. I've added exceptions, CCleaned, Switched anti-virus programs, compatibility modes, administrative rights were changed, couldn't uninstall it, it wouldn't so I...

Casual Listener

I'm not sure if there is a concrete solution for error code 17, but I've tried everything. I've added exceptions, CCleaned, Switched anti-virus programs, compatibility modes, administrative righ...

Cnicole2

Newbie

7337 Views

2 replies

0 likes

Windows
  • 7337 Views
  • 2 replies
  • 0 likes

playlist with whole albums wont play it random

I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?

Newbie

I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?

262 Views

0 replies

0 likes

Windows
  • 262 Views
  • 0 replies
  • 0 likes

PC, Notebook, Galaxy can´t finde offline device

hallo i have a problem, i create a new premium account, but i can t find offline device. I have three device and allover I have the same problem. I do some restarts, same problem. Can you help me? and sorry for my bad english

Newbie

hallo   i have a problem, i create a new premium account, but i can t find offline device.   I have three device and allover I have the same problem.   I do some restarts, same p...

255 Views

0 replies

0 likes

Windows
  • 255 Views
  • 0 replies
  • 0 likes

Am I going crazy or is shuffle reactivating itself all the time?!

I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the the "discover weekly" playlist, then start another al...

Casual Listener

I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the th...

336 Views

0 replies

0 likes

Windows
  • 336 Views
  • 0 replies
  • 0 likes

Solved!! Desktop client not saving when not quitted properly

Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off windows with spotify still running, it loses the current state and goe...

Regular

Hey Guys,    I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off wind...

Dreadlord

Community Legend

691 Views

3 replies

1 likes

Windows
  • 691 Views
  • 3 replies
  • 1 likes

Error 53 on windows 10

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

Music Fan

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

alyssacook1029

Music Fan

12091 Views

19 replies

1 likes

Windows
  • 12091 Views
  • 19 replies
  • 1 likes

Bose SoundTouch 54C1E3 in Spotify connect, but I don't have one!

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

Newbie

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

itu_

Community Legend

422 Views

1 replies

0 likes

Windows
  • 422 Views
  • 1 replies
  • 0 likes

How do I sync ALL of my playlists from iTunes?

Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and directions - still, no go. Any help would be apprecia...

Casual Listener

Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and di...

itu_

Community Legend

5824 Views

1 replies

0 likes

Windows
  • 5824 Views
  • 1 replies
  • 0 likes

"Songs" not downloaded for offline use

Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I want them for offline usage I'd have to manually update a play...

Casual Listener

Hi everyone,   I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I wa...

itu_

Community Legend

799 Views

3 replies

0 likes

Windows
  • 799 Views
  • 3 replies
  • 0 likes

Problems with changing the song and random songs.

On Spotify Desktop Windows 10,i'm having some problems, one of them is:I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames, after this i cant change the music by my own choice...

Newbie

On Spotify Desktop Windows 10,i'm having some problems, one of them is: I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames...

299 Views

0 replies

0 likes

Windows
  • 299 Views
  • 0 replies
  • 0 likes

Organizing playlists into folders

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar (dragging the list items onto the folder items with the arrow dr...

Casual Listener

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders.   I tried dragging playlists onto folder from the side bar...

djgrundig

Newbie

3116 Views

10 replies

0 likes

Windows
  • 3116 Views
  • 10 replies
  • 0 likes

Remove from start up

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, they must use configuration tools (msconfig, registry for...

Newbie

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up.  Currently, ...

MartinStoichkov

Community Legend

358 Views

1 replies

0 likes

Windows
  • 358 Views
  • 1 replies
  • 0 likes

Solved!! Playlist wont' go away

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Music Fan

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Rattler28

Regular

2620 Views

12 replies

0 likes

Windows
  • 2620 Views
  • 12 replies
  • 0 likes

Windows 7 PC Download button missing with Premium

Hi. I have a premium account. When using Spotify on my PC, when i view playlists i see a download button that i can download for offline playing. Under Artists, Songs, or Albums, the download button is not there. I can do it on my iphone, but not on ...

Casual Listener

Hi.  I have a premium account.  When using Spotify on my PC,  when i view playlists i see a download button that i can download for offline playing.  Under Artists,...

kevyboy

Casual Listener

1120 Views

3 replies

0 likes

Windows
  • 1120 Views
  • 3 replies
  • 0 likes

how can I play local files which I have downloaded from CDs, and how to show Lyrics?

Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files. But when I try to play them in Playlists in Spotify, I cannot hear them. How can I hear them?Also, there is the ...

Casual Listener

Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files.  But when I try to play them in Playlists in Spotify, I ...

novice123

Casual Listener

436 Views

1 replies

0 likes

Windows
  • 436 Views
  • 1 replies
  • 0 likes

Why can't I drag a song down a playlist like before? very irritated.. I can drag up but not down?

I used to be able to re-order my songs by dragging and dropping them up and down the playlist. It seems they have taken that away, which is very frustrating. Any ideas? And where is the Equalizer for the PC? Silly my phone has one but not my laptop.....

Casual Listener

I used to be able to re-order my songs by dragging and dropping them up and down the playlist.  It seems they have taken that away, which is very frustrating.  Any ideas?   And where...

johnekool

Casual Listener

358 Views

1 replies

0 likes

Windows
  • 358 Views
  • 1 replies
  • 0 likes

Part of starred tracks disappeared

Hello there, I am using an older desktop version of spotify (v. 0.8.5.1356) on my windows laptop to listen to music and to star tracks which are then added to my favorites. Using that old version, this has worked perfect and very snappy for years. Ho...

Newbie

Hello there,   I am using an older desktop version of spotify (v. 0.8.5.1356) on my windows laptop to listen to music and to star tracks which are then added to my favorites. Using that old ve...

271 Views

0 replies

0 likes

Windows
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Recover deleted playlist

Hi GuysI've just accidentally deleted my playlist whilst randomising my tracks. It contains almost 2000 tracks.I've been to the recover playlist section but no playlists are listed that I can recover.Hope someone can help as this is going to take me ...

Regular

Hi Guys I've just accidentally deleted my playlist whilst randomising my tracks. It contains almost 2000 tracks. I've been to the recover playlist section but no playlists are listed that I can rec...

bartcop

Regular

516 Views

2 replies

0 likes

Windows
  • 516 Views
  • 2 replies
  • 0 likes

Solved!! Can't reorder the playlist

I can't reorder the music playlist that I've created. In the previous version of Spotify everything worked perfectly, but now I can't reorder. Tried to restart Spotify, but nope, can't reorder. Also, everytime there is an update to the player I kepp ...

Regular

I can't reorder the music playlist that I've created. In the previous version of Spotify everything worked perfectly, but now I can't reorder. Tried to restart Spotify, but nope, can't reorder. Also,...

Hubo

Community Legend

804 Views

3 replies

0 likes

Windows
  • 804 Views
  • 3 replies
  • 0 likes