Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43834 Views
76 replies
26 likes

43834 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71237 Views
268 replies
21 likes

71237 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5013 Views
1 replies
6 likes

5013 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145034 Views
0 replies
26 likes
Mac
Windows

145034 Views
0 replies
26 likes

Friend Activity feed is not showing my friends' recently played songs

As I said in the title, my Friend Activity feed isn't showing my friends' recently played songs. I have a Windows OS and have my Spotify up to date. Does anyone have any suggestions on how to fix this? I've already tried uninstalling and reinstalling...

s_u_n
Newbie
As I said in the title, my Friend Activity feed isn't showing my friends' recently played songs. I have a Windows OS and have my Spotify up to date. Does anyone have any suggestions on how to fix thi...
2016-11-14 6:06:54 AM
701 Views
0 replies
0 likes
Windows

701 Views
0 replies
0 likes

[Windows] Desktop client "This song is not available..."

Greetings,Getting a "This song is not available. If you have the file on your computer you can import it." message with nearly every song played on a Windows 7 PC. Started getting the message after an update this afternoon was installed. Subsequently...

alexd
Casual Listener
Greetings, Getting a "This song is not available. If you have the file on your computer you can import it." message with nearly every song played on a Windows 7 PC. Started getting the message after...
2016-11-13 10:52:30 PM
2016-11-13 12:42:32 AM
tidewater
Regular
361 Views
1 replies
1 likes
Windows

361 Views
1 replies
1 likes

Spotify em IPV6 no Brasil

Boa tarde Não consigo usar o spotify em rede Ipv6. Alguém no brasil consegiu?Estou com endereços Ipv6 em todos meus dispositivos. Acesso Google , Uol, Globo.com normalmente. mas quando vou ouvir spotify em Ipv6 ele fica off line . ou seja ele não esc...

fabriciotelecom
Newbie
Boa tarde Não consigo usar o spotify em rede Ipv6. Alguém no brasil consegiu? Estou com endereços Ipv6 em todos meus dispositivos. Acesso Google , Uol, Globo.com normalmente. mas quando vou...
2016-11-13 12:16:41 AM
537 Views
0 replies
2 likes
Windows

537 Views
0 replies
2 likes

Minor sound reduction when sound plays in other games

Hey all, When I play games alone (Skyrim, Elder Scrolls Online, Minecraft, Civilization) I usually listen to music at the same time. I've noticed that when any of these applications is making any noise, the volume output by Spotify is reduced very sl...

JSalajka
Casual Listener
Hey all, When I play games alone (Skyrim, Elder Scrolls Online, Minecraft, Civilization) I usually listen to music at the same time. I've noticed that when any of these applicatio...
2016-11-13 1:20:58 PM
2016-11-13 12:08:05 AM
JSalajka
Casual Listener
282 Views
2 replies
0 likes
Windows

282 Views
2 replies
0 likes

Good for music

i like the music you put on here i love it so much its like 5 stars *****

Brid7573
Newbie
i like the music you put on here i love it so much its like 5 stars *****
2016-11-13 10:26:47 PM
2016-11-13 10:28:09 PM
Catee
Community Legend
426 Views
1 replies
1 likes
Windows

426 Views
1 replies
1 likes

Solved!! Playable Songs Now Unplayable?

Well, today I went to play one of my favourite songs, Wish You Were Here, but on the album it was dark and didn't have the play button. 2 songs on the album were playable, but the rest were the same as Wish You Were Here, unplayable. These songs were...

aram_2034
Newbie
Well, today I went to play one of my favourite songs, Wish You Were Here, but on the album it was dark and didn't have the play button. 2 songs on the album were playable, but the rest were the same ...
2016-11-13 7:55:04 PM
2016-11-13 8:23:15 PM
ChristiaanGrit
Newbie
33839 Views
2 replies
0 likes
Windows

33839 Views
2 replies
0 likes

Song crossfade does not work

The option to crossfade songs is only working with shuffle mode. Is there any reason for this? I love crossfade because it makes listening to music one long stream of endless music instead of seperate songs. Even if the genre is compeletely different...

Sledgar
Regular
The option to crossfade songs is only working with shuffle mode. Is there any reason for this? I love crossfade because it makes listening to music one long stream of endless music instead of seperat...
2016-11-13 5:35:39 PM
2016-11-13 7:37:53 PM
tomriddle
Gig Goer
413 Views
1 replies
1 likes
Windows

413 Views
1 replies
1 likes

Solved!! Spotify Mini Player Concept

So the Spotify app decided to update itself, but when I clicked the close button there was another tab that said it was aborting. The problem was that that tab is still there after a day. I tried closing it but it doesn't work.

cynicalwombat
Regular
So the Spotify app decided to update itself, but when I clicked the close button there was another tab that said it was aborting. The problem was that that tab is still there after a day. I tried clo...
2016-11-13 6:30:20 AM
2016-11-13 10:06:30 AM
gareth8
Roadie
1026 Views
2 replies
0 likes
Windows

1026 Views
2 replies
0 likes

Solved!! Where did icons go?

I liked those icons, I like visuals They were making the navigation easier. Now its just a green stick moving up and down :{ For what reason you guys wanted to remove all those icons... Also all other icons/buttons got smaller (it's harder to click y...

bekorn
Casual Listener
I liked those icons, I like visuals 😕 They were making the navigation easier. Now its just a green stick moving up and down :{ For what reason you guys wanted to remove all t...
2016-11-12 12:21:33 AM
2016-11-13 9:29:01 AM
gareth8
Roadie
853 Views
5 replies
3 likes
Windows

853 Views
5 replies
3 likes

Album list disappeared

I signed in today and my list of saved albums is gone. If I search an artist, it still shows albums that I saved previously as saved. How do I get my album list back?

markmsn62
Newbie
I signed in today and my list of saved albums is gone. If I search an artist, it still shows albums that I saved previously as saved. How do I get my album list back?
2016-11-12 7:59:21 PM
2016-11-13 6:43:43 AM
Catee
Community Legend
198 Views
1 replies
0 likes
Windows

198 Views
1 replies
0 likes

Allow the user to put playback buttons on the left side of the window

I'm not the biggest fan of the new U.I. in the new Spotify desktop version update, specifically how all the playback buttons were moved to the center of the window. I find it to be much more efficient to have the playback buttons at the left side of ...

jakem260
Casual Listener
I'm not the biggest fan of the new U.I. in the new Spotify desktop version update, specifically how all the playback buttons were moved to the center of the window. I find it to be much more efficien...
2016-11-13 5:25:09 AM
2016-11-13 6:40:54 AM
Catee
Community Legend
409 Views
3 replies
1 likes
Windows

409 Views
3 replies
1 likes

Solved!! Audio from music video / songs cut off

So...I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in the video, like someone speaking before the song or so...

miklchester
Casual Listener
So... I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in t...
2016-11-12 2:02:01 AM
2016-11-12 9:06:44 AM
crematedman
Community Legend
2016 Views
3 replies
0 likes
Windows

2016 Views
3 replies
0 likes

App Login Failed

So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?

user-removed
Visitor
So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?
2014-08-14 12:37:17 AM
2016-11-11 12:17:24 AM
HLo
Newbie
1626 Views
18 replies
1 likes
Windows

1626 Views
18 replies
1 likes

64 Bit Version on Windows soon?

Is there going to be an 64 Bit version for Windows any time soon?

_LoVega_
Newbie
Is there going to be an 64 Bit version for Windows any time soon?
2016-11-11 5:29:12 PM
466 Views
0 replies
4 likes
Windows

466 Views
0 replies
4 likes

Solved!! My windows client will not import windows media player playlists. Nothing happens when I click.

Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have imported my music library already, but the massive missing link for m...

user-removed
Visitor
Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have i...
2013-10-18 8:04:38 PM
2016-11-10 4:18:35 AM
sperguy
Newbie
3053 Views
8 replies
0 likes
Windows

3053 Views
8 replies
0 likes

Solved!! View my friends playlists

I can't find the list with all my firends where i can view theire playlists, where do i find this now?

cwaersten
Regular
I can't find the list with all my firends where i can view theire playlists, where do i find this now?
2013-11-25 7:37:51 PM
2016-11-04 4:51:54 AM
iveeforbes
Newbie
179079 Views
9 replies
3 likes
Windows

179079 Views
9 replies
3 likes

Solved!! Error 412

I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have uninstalled/reinstalled about four times now. Restarted between them, cleared l...

Reynbow
Regular
I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have u...
2013-09-27 4:20:14 AM
2016-11-04 1:40:08 AM
Juli3n_b
Newbie
12187 Views
14 replies
0 likes
Windows

12187 Views
14 replies
0 likes

Support for High-DPI screens Windows

This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I almost never use the desktop app; with DPI scaling, t...

cartergk
Newbie
This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I al...
2014-09-13 9:45:14 AM
2016-10-31 12:22:20 AM
ogarza
Music Fan
5182 Views
9 replies
86 likes
Windows

5182 Views
9 replies
86 likes

Solved!! No puedo abrir Spotify

Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente deja de cargar y no abre el programa. Pense en desinst...

Tony96
Casual Listener
Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente...
2014-03-03 7:07:47 PM
2016-10-02 5:57:12 PM
SirPaulusV
Newbie
5298 Views
8 replies
0 likes
Windows

5298 Views
8 replies
0 likes

Solved!! SpotifyWebHelper has stopped working

Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem Event Name: APPCRASH Application Name: SpotifyWebHelper.exe Application Version: 0....

Spedwards
Regular
Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem...
2014-12-15 10:40:06 AM
2016-10-02 2:24:41 PM
Gundul91
Regular
10594 Views
30 replies
0 likes
Windows

10594 Views
30 replies
0 likes

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