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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87275 Views

40 replies

68 likes

  • 87275 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

816364 Views

505 replies

64 likes

  • 816364 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29616 Views

30 replies

7 likes

  • 29616 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3472 Views

0 replies

4 likes

  • 3472 Views
  • 0 replies
  • 4 likes

Solved!! Desktop client not saving when not quitted properly

Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off windows with spotify still running, it loses the current state and goe...

Regular

Hey Guys,    I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off wind...

Dreadlord

Community Legend

710 Views

3 replies

1 likes

Windows
  • 710 Views
  • 3 replies
  • 1 likes

Error 53 on windows 10

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

Music Fan

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

alyssacook1029

Music Fan

12187 Views

19 replies

1 likes

Windows
  • 12187 Views
  • 19 replies
  • 1 likes

Bose SoundTouch 54C1E3 in Spotify connect, but I don't have one!

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

Newbie

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

itu_

Community Legend

428 Views

1 replies

0 likes

Windows
  • 428 Views
  • 1 replies
  • 0 likes

How do I sync ALL of my playlists from iTunes?

Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and directions - still, no go. Any help would be apprecia...

Casual Listener

Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and di...

itu_

Community Legend

5835 Views

1 replies

0 likes

Windows
  • 5835 Views
  • 1 replies
  • 0 likes

"Songs" not downloaded for offline use

Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I want them for offline usage I'd have to manually update a play...

Casual Listener

Hi everyone,   I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I wa...

itu_

Community Legend

815 Views

3 replies

0 likes

Windows
  • 815 Views
  • 3 replies
  • 0 likes

Problems with changing the song and random songs.

On Spotify Desktop Windows 10,i'm having some problems, one of them is:I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames, after this i cant change the music by my own choice...

Newbie

On Spotify Desktop Windows 10,i'm having some problems, one of them is: I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames...

303 Views

0 replies

0 likes

Windows
  • 303 Views
  • 0 replies
  • 0 likes

Organizing playlists into folders

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar (dragging the list items onto the folder items with the arrow dr...

Casual Listener

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders.   I tried dragging playlists onto folder from the side bar...

djgrundig

Newbie

3157 Views

10 replies

0 likes

Windows
  • 3157 Views
  • 10 replies
  • 0 likes

Remove from start up

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, they must use configuration tools (msconfig, registry for...

Newbie

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up.  Currently, ...

MartinStoichkov

Community Legend

365 Views

1 replies

0 likes

Windows
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Playlist wont' go away

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Music Fan

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Rattler28

Regular

2662 Views

12 replies

0 likes

Windows
  • 2662 Views
  • 12 replies
  • 0 likes

Windows 7 PC Download button missing with Premium

Hi. I have a premium account. When using Spotify on my PC, when i view playlists i see a download button that i can download for offline playing. Under Artists, Songs, or Albums, the download button is not there. I can do it on my iphone, but not on ...

Casual Listener

Hi.  I have a premium account.  When using Spotify on my PC,  when i view playlists i see a download button that i can download for offline playing.  Under Artists,...

kevyboy

Casual Listener

1135 Views

3 replies

0 likes

Windows
  • 1135 Views
  • 3 replies
  • 0 likes

how can I play local files which I have downloaded from CDs, and how to show Lyrics?

Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files. But when I try to play them in Playlists in Spotify, I cannot hear them. How can I hear them?Also, there is the ...

Casual Listener

Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files.  But when I try to play them in Playlists in Spotify, I ...

novice123

Casual Listener

447 Views

1 replies

0 likes

Windows
  • 447 Views
  • 1 replies
  • 0 likes

Why can't I drag a song down a playlist like before? very irritated.. I can drag up but not down?

I used to be able to re-order my songs by dragging and dropping them up and down the playlist. It seems they have taken that away, which is very frustrating. Any ideas? And where is the Equalizer for the PC? Silly my phone has one but not my laptop.....

Casual Listener

I used to be able to re-order my songs by dragging and dropping them up and down the playlist.  It seems they have taken that away, which is very frustrating.  Any ideas?   And where...

johnekool

Casual Listener

365 Views

1 replies

0 likes

Windows
  • 365 Views
  • 1 replies
  • 0 likes

Part of starred tracks disappeared

Hello there, I am using an older desktop version of spotify (v. 0.8.5.1356) on my windows laptop to listen to music and to star tracks which are then added to my favorites. Using that old version, this has worked perfect and very snappy for years. Ho...

Newbie

Hello there,   I am using an older desktop version of spotify (v. 0.8.5.1356) on my windows laptop to listen to music and to star tracks which are then added to my favorites. Using that old ve...

281 Views

0 replies

0 likes

Windows
  • 281 Views
  • 0 replies
  • 0 likes

Solved!! Recover deleted playlist

Hi GuysI've just accidentally deleted my playlist whilst randomising my tracks. It contains almost 2000 tracks.I've been to the recover playlist section but no playlists are listed that I can recover.Hope someone can help as this is going to take me ...

Regular

Hi Guys I've just accidentally deleted my playlist whilst randomising my tracks. It contains almost 2000 tracks. I've been to the recover playlist section but no playlists are listed that I can rec...

bartcop

Regular

527 Views

2 replies

0 likes

Windows
  • 527 Views
  • 2 replies
  • 0 likes

Solved!! Can't reorder the playlist

I can't reorder the music playlist that I've created. In the previous version of Spotify everything worked perfectly, but now I can't reorder. Tried to restart Spotify, but nope, can't reorder. Also, everytime there is an update to the player I kepp ...

Regular

I can't reorder the music playlist that I've created. In the previous version of Spotify everything worked perfectly, but now I can't reorder. Tried to restart Spotify, but nope, can't reorder. Also,...

Hubo

Community Legend

821 Views

3 replies

0 likes

Windows
  • 821 Views
  • 3 replies
  • 0 likes

Shuffle play keeps enabling itself in both Desktop and Android App

I have been using Premiou for over two years. After a recent update, shuffle play is enabled by default every time I turn on the app both on Desktop and Android. It is really annoying as I like to listen to albums, and having the wrong song playing a...

Newbie

I have been using Premiou for over two years.   After a recent update, shuffle play is enabled by default every time I turn on the app both on Desktop and Android. It is really annoying as I l...

seba700rac

Newbie

412 Views

1 replies

2 likes

Windows
  • 412 Views
  • 1 replies
  • 2 likes

Solved!! [Facebook]Playlist cover missing

Playlist cover art is showing up on the client but not when I share it, p.e. to Facebook, plus no track preview, something I'm pretty sure I saw somewhere. Any idea why would that be?Hope I posted this on the right place. Thanks.

Casual Listener

Playlist cover art is showing up on the client but not when I share it, p.e. to Facebook, plus no track preview, something I'm pretty sure I saw somewhere. Any idea why would that be? Hope I poste...

user-removed

Not applicable

5046 Views

6 replies

0 likes

Windows
  • 5046 Views
  • 6 replies
  • 0 likes

Mid-listening, album starts from the beginning for no reason

Hi, I have a following problem: Whenever I'm listening an album, after a couple of songs, Spotify jumps right at the beginning and starts playing the album's first track again. This same thing also happens if I'm listening an album and queueing songs...

Music Fan

Hi, I have a following problem: Whenever I'm listening an album, after a couple of songs, Spotify jumps right at the beginning and starts playing the album's first track again.   This same thi...

339 Views

0 replies

0 likes

Windows
  • 339 Views
  • 0 replies
  • 0 likes

Nevermind - Found the Clear button.

Just had to clear the current playlist.. Just didn't see the button on the right.

Newbie

Just had to clear the current playlist.. Just didn't see the button on the right.

234 Views

0 replies

0 likes

Windows
  • 234 Views
  • 0 replies
  • 0 likes

Imported a song but with wrong information

So, recently I just imported a Chinese song from my laptop to Spotify, but it seems that the song name and album art are wrong, it shows the existing song name and album art, which available on Spotify. The song itself, however, is the correct one. -...

Newbie

So, recently I just imported a Chinese song from my laptop to Spotify, but it seems that the song name and album art are wrong, it shows the existing song name and album art, which available on Spoti...

267 Views

0 replies

0 likes

Windows
  • 267 Views
  • 0 replies
  • 0 likes