Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11408 Views

105 replies

47 likes

  • 11408 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1256 Views

13 replies

2 likes

Possible Bug
  • 1256 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3096 Views

38 replies

2 likes

  • 3096 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8883 Views

0 replies

4 likes

  • 8883 Views
  • 0 replies
  • 4 likes

Public Network. Connect someone elses device?

I stay in hotels frequently. I love the connect to a device feature. However at the hotel when i connected to network I now have access to someones PS4. Which will apparently wake up and start playing? Hilarious but Im guessing that means someone can...

Casual Listener

I stay in hotels frequently. I love the connect to a device feature. However at the hotel when i connected to network I now have access to someones PS4. Which will apparently wake up and start playin...

758 Views

0 replies

1 likes

Windows
  • 758 Views
  • 0 replies
  • 1 likes

Can't log in with facebook due to proxy settings and firewall

I'm having trouble with spotify. This has never happened to me before, but I can't seem to log in on my laptop. I've tried uninstalling and reinstalling, turning off my firewall, etc. Nothing has worked. Also I have no clue as to where I can find my ...

Newbie

I'm having trouble with spotify. This has never happened to me before, but I can't seem to log in on my laptop. I've tried uninstalling and reinstalling, turning off my firewall, etc. Nothing has wor...

747 Views

0 replies

0 likes

Windows
  • 747 Views
  • 0 replies
  • 0 likes

Spotify starts a song, plays it for 0.01 seconds and then restarts the song

And that repeats all the time. It was working perfectly just a few weeks ago. Now it's unusable. It sometimes plays the song for 1 second and then restarts that song and repeats. So you hear like "Ah..... Ah.... Ah...." the beginning of the song over...

Casual Listener

And that repeats all the time. It was working perfectly just a few weeks ago. Now it's unusable. It sometimes plays the song for 1 second and then restarts that song and repeats. So you hear like "Ah...

markdavies

Casual Listener

708 Views

2 replies

0 likes

Windows
  • 708 Views
  • 2 replies
  • 0 likes

Echo says I dont have Premium Account

I do have a premium Spotify account but Echo says no and limits functionality.Any thoughts?Thanks

Newbie

I do have a premium Spotify account but Echo says no and limits functionality. Any thoughts? Thanks

fionaburroughs

Regular

421 Views

1 replies

0 likes

Windows
  • 421 Views
  • 1 replies
  • 0 likes

Repeat Track Behavior

Hi folks, Previously, moving to the next track on the spotify desktop player on windows would preserve the existing repeat player state (none, queue, track). However, I recently noticed that going to the next track will cause the state to change from...

Newbie

Hi folks,   Previously, moving to the next track on the spotify desktop player on windows would preserve the existing repeat player state (none, queue, track).  However, I recently notice...

Bittencourt

Spotify Star

522 Views

1 replies

0 likes

Windows
  • 522 Views
  • 1 replies
  • 0 likes

Accidentally removed a song!

Hey, I accidently removed a song around 8am EST Jan 15th, I cant seem to remember the name... and it was not in my history. Is there anyway to get it back? Thanks

Casual Listener

Hey, I accidently removed a song around 8am EST Jan 15th, I cant seem to remember the name... and it was not in my history. Is there anyway to get it back?   Thanks

jonaswehner

Music Fan

4138 Views

3 replies

0 likes

Windows
  • 4138 Views
  • 3 replies
  • 0 likes

Solved!! Flash Player already installed.

I bought this new computer and I am running on windows 8, and it tels me to download Adobe flash to use spotify when I already have it.I tried downloading it, and the Adobe flash doesn't allow me to download it because it says its already installed.

Newbie

I bought this new computer and I am running on windows 8, and it tels me to download Adobe flash to use spotify when I already have it. I tried downloading it, and the Adobe flash doesn't allow me...

fairytales

Newbie

31298 Views

24 replies

0 likes

Windows
  • 31298 Views
  • 24 replies
  • 0 likes

shuffle doesn't work 1.0.45.186.g3b5036d6

Hi,The shuffle doesn't work in version 1.0.45.186.g3b5036d6, could someone help me?EDIT: I fixed it Wessel

Visitor

Hi, The shuffle doesn't work in version 1.0.45.186.g3b5036d6, could someone help me? EDIT: I fixed it   Wessel

425 Views

0 replies

0 likes

Windows
  • 425 Views
  • 0 replies
  • 0 likes

Don't have offline available button on my pc app

i got my songs saved on my music but i can't download them to listen online on my computer(because i dont have a offline available button anywhere) but I can do it on my phonewhat can i do?

Newbie

i got my songs saved on my music but i can't download them to listen online on my computer(because i dont have a offline available button anywhere) but I can do it on my phone what can i do?

Dreadlord

Community Legend

532 Views

1 replies

0 likes

Windows
  • 532 Views
  • 1 replies
  • 0 likes

Bugged songs (normal to 8 bit)

Since last week, the songs on my pc have been exchanged for 8 bit versions, this for now only happens in the songs of Linkin Park. Anyone know what's going on?

Casual Listener

Since last week, the songs on my pc have been exchanged for 8 bit versions, this for now only happens in the songs of Linkin Park. Anyone know what's going on?

400 Views

0 replies

0 likes

Windows
  • 400 Views
  • 0 replies
  • 0 likes

[BUG] Can't drag songs around on WIndows 10

Hi guys! I need some help, already talked to Spotify via Twitter a lot but it didn't help me in anything, so, here it is: i simply cannot drag songs around on the Windows 10 desktop app! By this i mean, drag a song (or songs) up or down on any playli...

Newbie

Hi guys!   I need some help, already talked to Spotify via Twitter a lot but it didn't help me in anything, so, here it is: i simply cannot drag songs around on the Windows 10 desktop app...

617 Views

0 replies

0 likes

Windows
  • 617 Views
  • 0 replies
  • 0 likes

Spotify is not responding to dynamic Windows display scaling

Hello, I have a problem using Spotify in my two-screen environment (which is basically always). Due to Windows display scaling, Spotify desktop app is always adjusted to main display. If I don't have external monitor connected, it renders correctly. ...

Regular

Hello,   I have a problem using Spotify in my two-screen environment (which is basically always). Due to Windows display scaling, Spotify desktop app is always adjusted to main displ...

633 Views

0 replies

1 likes

Windows
  • 633 Views
  • 0 replies
  • 1 likes

Block Followers

Ok so this kid who made my life **bleep** in secondary school who kept taking pictures of me and setting up fake acounts and bla bla bla all that stuff is still following me on here and i wanna remove him from my life by blocking him on EVERYTHING do...

Visitor

Ok so this kid who made my life **bleep** in secondary school who kept taking pictures of me and setting up fake acounts and bla bla bla all that stuff is still following me on here and i wanna remov...

Dreadlord

Community Legend

18958 Views

1 replies

8 likes

Windows
  • 18958 Views
  • 1 replies
  • 8 likes

Friend Activity Suddenly Stopped

Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who use spotify with buttons to follow them, and also t...

Casual Listener

Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who ...

SlowButEffectiv

Music Fan

1694 Views

5 replies

1 likes

Windows
  • 1694 Views
  • 5 replies
  • 1 likes

Strange issues with playback in the last few days

Hi there Sorry for the vague topic line, but hey. My spotify (i'm on the subscription that lets you play freely on both desktop and mobile apps) has been playing up - I've had four main problems, and they occur on all of my devices (windows pc, andro...

Music Fan

Hi there   Sorry for the vague topic line, but hey. My spotify (i'm on the subscription that lets you play freely on both desktop and mobile apps) has been playing up - I've had four main prob...

356 Views

0 replies

0 likes

Windows
  • 356 Views
  • 0 replies
  • 0 likes

following, online offline

I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 25 bands, one day it will say I'm following 55 bands...

Regular

I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 2...

itu_

Community Legend

703 Views

3 replies

0 likes

Windows
  • 703 Views
  • 3 replies
  • 0 likes

3 minute survey about improving spotify

Hello, we are Zwierd and Niek and we are from the Netherlands. We are currently working on our personal project in order to finish our last year at high school. Our personal project is about the music streaming service Spotify and its usability. In o...

Casual Listener

Hello, we are Zwierd and Niek and we are from the Netherlands. We are currently working on our personal project in order to finish our last year at high school. Our personal project is about the musi...

PilotAC

Community Legend

771 Views

3 replies

2 likes

Windows
  • 771 Views
  • 3 replies
  • 2 likes

Song titles switched

I was listening to the album "Unicornography" by The Falcon and noticed the songs "Little Triggers" and "The Celebutard Chronicles" have their titles swapped.

Newbie

I was listening to the album "Unicornography" by The Falcon and noticed the songs "Little Triggers" and "The Celebutard Chronicles" have their titles swapped.

itu_

Community Legend

421 Views

1 replies

0 likes

Windows
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Blue "Devices Available" bar disable?

Why can't you disable this bar from popping up EVERY time I open spotiy somewhere. Please, let me disable it from popping up. Sure, I can remove temporarily by clicking the X, but jesus christ. I use spotify on multiple computers and I switch between...

Newbie

Why can't you disable this bar from popping up EVERY time I open spotiy somewhere. Please, let me disable it from popping up. Sure, I can remove temporarily by clicking the X, but jesus christ. I use...

SevenNa7ionArmy

Newbie

5858 Views

8 replies

27 likes

Windows
  • 5858 Views
  • 8 replies
  • 27 likes

I tried to remove one song but instead it removes N songs

Hi,I'm getting strange behavior in desktop app (Windows 10), when I tried to remove just one song of my Starred list (right click -> "Remove From This Playlist") instead, Spotify removes N songs. I think that I created a bug when yesterday I added MA...

Newbie

Hi, I'm getting strange behavior in desktop app (Windows 10), when I tried to remove just one song of my Starred list (right click -> "Remove From This Playlist") instead, Spotify removes N son...

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
  • 0 likes