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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

86590 Views

40 replies

68 likes

  • 86590 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

811758 Views

505 replies

64 likes

  • 811758 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

SilPho

Newbie

28550 Views

29 replies

7 likes

  • 28550 Views
  • 29 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3375 Views

0 replies

4 likes

  • 3375 Views
  • 0 replies
  • 4 likes

Windows 10 Spotify issue with youtube

Hi,I have an issue with spotify with my play button on my keyboard. Usualy when i press play it pauses/plays the song. But when i watch a youtube video and press the play/pause button on my keyboard i'm unable to use the button untill i restart my pc...

Newbie

Hi, I have an issue with spotify with my play button on my keyboard. Usualy when i press play it pauses/plays the song. But when i watch a youtube video and press the play/pause button on my keyboar...

Quepa

Roadie

405 Views

1 replies

0 likes

Windows
  • 405 Views
  • 1 replies
  • 0 likes

Spotify scrolls back

Hi guys, I am having a problem with scrolling on desktop Spotify.So let's say I am on my Albums library, I am scrolling the page up, but with every "scroll up" the page "scrolls back" slightly. If I am dragging the scroll bar it's fine, but whenever ...

Visitor

Hi guys, I am having a problem with scrolling on desktop Spotify. So let's say I am on my Albums library, I am scrolling the page up, but with every "scroll up" the page "scrolls back" slightly. I...

348 Views

0 replies

0 likes

Windows
  • 348 Views
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So notifications are crippled now?

I know you've removed the notification bell, but is there no other place where I can see when the artists that I follow uploads a new song? Push notifications is a joke, if I'm at work and get a push notification I now have to have it there for the w...

Casual Listener

I know you've removed the notification bell, but is there no other place where I can see when the artists that I follow uploads a new song?  Push notifications is a joke, if I'm at work and get...

luckyslay

Casual Listener

745 Views

2 replies

1 likes

Windows
  • 745 Views
  • 2 replies
  • 1 likes

My media hotkeys wont work

So my hotkeys (example "fn+F9" is pause) wont work and i dont know why. They are not broken its just that the hotkeys wont work. Never mind i found a program that was taking up my hotkeys things

Newbie

So my hotkeys (example "fn+F9" is pause) wont work and i dont know why. They are not broken its just that the hotkeys wont work.   Never mind i found a program that was taking up my hotkeys th...

310 Views

0 replies

0 likes

Windows
  • 310 Views
  • 0 replies
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Please help me !!!!

  I am getting bug errors like this  

Casual Listener

    I am getting bug errors like this    

Bittencourt

Spotify Star

442 Views

3 replies

0 likes

Windows
  • 442 Views
  • 3 replies
  • 0 likes

Unable to install app - unable to sort playlists

I am unable to sort the tracks in my playlist. I followed the Help and Community instructions but whe nI click on a heading nothing happens and when I try to click and drag a track I get a circle with a line through it. A community post from 2012 ind...

Casual Listener

I am unable to sort the tracks in my playlist. I followed the Help and Community instructions but whe nI click on a heading nothing happens and when I try to click and drag a track I get a circle wit...

Bittencourt

Spotify Star

377 Views

1 replies

0 likes

Windows
  • 377 Views
  • 1 replies
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Spotify Start Tab

In the Android app, there is a wonderful tab called "Start" which I miss very much in the desktop app. Is there any chance this "Start" page could soon be introduced to the desktop version as well?

Gig Goer

In the Android app, there is a wonderful tab called "Start" which I miss very much in the desktop app. Is there any chance this "Start" page could soon be introduced to the desktop version as well?

429 Views

0 replies

0 likes

Windows
  • 429 Views
  • 0 replies
  • 0 likes

new version of Spotify blue banner

why?does Spotify 'appforce a "New Version" reinstall ??why would i purchase premiumor invest any money at allif the Spotify 'appdoesnt work properly ??Been Dealing with the same issue for 6 months since June 2016-blue banner shows up-to download a ne...

Regular

why? does Spotify  'app force a "New Version" reinstall ?? why would i purchase premium or invest any money at all if the Spotify 'app doesnt work properly ?? Been Dealing with the sa...

Cirith7

Regular

6433 Views

6 replies

0 likes

Windows
  • 6433 Views
  • 6 replies
  • 0 likes

hardware acceleration not working with last intel driver

Hi,It's been now almost 3 month (maybe more) that the Spotify hardware acceleration doesn't work with the last intel hd 530 driver on windows 10.

Music Fan

Hi, It's been now almost 3 month (maybe more) that the Spotify hardware acceleration doesn't work with the last intel hd 530 driver on windows 10.

434 Views

0 replies

0 likes

Windows
  • 434 Views
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Charts können nicht geöffnet werden

Hallo Leute, ich habe das Problem, das ich jegliche Chart-Playlists nicht öffnen kann. Es kommt immer nur die Anzeige "Bei der Anzeige dieser Ansicht ist ein Fehler aufgetreten!". Würde mich freuen wenn jemand eine Lösung für mich hat. Dankeschön

Newbie

Hallo Leute,   ich habe das Problem, das ich jegliche Chart-Playlists nicht öffnen kann. Es kommt immer nur die Anzeige "Bei der Anzeige dieser Ansicht ist ein Fehler aufgetreten!". Würde mich...

1437 Views

0 replies

5 likes

Windows
  • 1437 Views
  • 0 replies
  • 5 likes

Friend activity not showing

I am using the latest version of Spotify and obviously my friend activity field has stopped working properly.I am not able to see my friends' activity, I only see a field suggesting me to adds friends, but I already have at least one of those.How to ...

Newbie

I am using the latest version of Spotify and obviously my friend activity field has stopped working properly. I am not able to see my friends' activity, I only see a field suggesting me to adds frie...

phoebehuang

Newbie

373 Views

1 replies

0 likes

Windows
  • 373 Views
  • 1 replies
  • 0 likes

Spotify will not open or download

I apologise if this post is in the wrong place as I am unfamiliar with this forum and this is my first post. I saw the 3 months for £1 premium offer and decided to take it up as I haven't used spotify in a long time. However I can't even get the darn...

Newbie

I apologise if this post is in the wrong place as I am unfamiliar with this forum and this is my first post.   I saw the 3 months for £1 premium offer and decided to take it up as I haven't us...

sharp-spark

Roadie

555 Views

2 replies

0 likes

Windows
  • 555 Views
  • 2 replies
  • 0 likes

Can't crossfade when linked to Bose SoundTouch 10 through desktop version of Spotify

Here's the problem I have:I can crossfade songs when I'm listening to my computer. After connecting the Bose soundtouch 10 and adding it as a device to Spotify, I changed the my playback device to this in the choose device section at the bottom of th...

Newbie

Here's the problem I have: I can crossfade songs when I'm listening to my computer. After connecting the Bose soundtouch 10 and adding it as a device to Spotify, I changed the my playback device...

508 Views

0 replies

0 likes

Windows
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Usernames is shown as numbers in my Spotify playlists

I've created several collaborative playlists but since today, I have an issue : Spotify doesn't want to show me the names of my friends and I, they are just showing the username numbers. (see the attachment) Thanks in advance for your help.

Casual Listener

I've created several collaborative playlists but since today, I have an issue : Spotify doesn't want to show me the names of my friends and I, they are just showing the username numbers. (see the att...

Galactea

Casual Listener

409 Views

1 replies

1 likes

Windows
  • 409 Views
  • 1 replies
  • 1 likes

Add new Tune to My Music issue

When I add new tune to my music, and music album is playing the queue is reset to begin!!! Can you fix this issue? Steps to Reproduce: 1.- Select an album or playlist to play.2.- Search a new tune.3.- Add it into a my Music, while playlist follow pla...

Newbie

When I add new tune to my music, and music album is playing the queue is reset to begin!!!   Can you fix this issue?   Steps to Reproduce:   1.- Select an album or playlist to pl...

263 Views

0 replies

0 likes

Windows
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In Genres and Moods, I can't see "My year in music" or "2016 wrapped" or whatever it's called...

I saw the playlist maybe a few days ago in the Genres & Moods section, however it is no longer there, I tried to look for it in the Spotify desktop and Web browser applications, to no avail as I could not find it. Where did it go? I have searched and...

Regular

I saw the playlist maybe a few days ago in the Genres & Moods section, however it is no longer there, I tried to look for it in the Spotify desktop and Web browser applications, to no avail as I ...

KatesHere

Community Legend

643 Views

6 replies

0 likes

Windows
  • 643 Views
  • 6 replies
  • 0 likes

muffled sounds while sth else playing

Good afternoon, when i am listening sounds on spotify and sth else just starts to play, for exaplme YT video, my spotify is just muffled. Can i turn that setting off? Where?

Newbie

Good afternoon, when i am listening sounds on spotify and sth else just starts to play, for exaplme YT video, my spotify is just muffled. Can i turn that setting off? Where?

496 Views

0 replies

0 likes

Windows
  • 496 Views
  • 0 replies
  • 0 likes

Certain MP3's won't import to Spotify at all

So, I have a mixtape i downloaded years ago off of an artist's website. It's in my music folder, it's extracted, it's in the .mp3 file format. For some reason, the songs from that mixtape will not show up under "Local Files". All of my other music do...

Casual Listener

So, I have a mixtape i downloaded years ago off of an artist's website. It's in my music folder, it's extracted, it's in the .mp3 file format. For some reason, the songs from that mixtape will not sh...

416 Views

0 replies

0 likes

Windows
  • 416 Views
  • 0 replies
  • 0 likes