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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87312 Views

40 replies

68 likes

  • 87312 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

816633 Views

505 replies

64 likes

  • 816633 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29697 Views

30 replies

7 likes

  • 29697 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3473 Views

0 replies

4 likes

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  • 0 replies
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Add new Tune to My Music issue

When I add new tune to my music, and music album is playing the queue is reset to begin!!! Can you fix this issue? Steps to Reproduce: 1.- Select an album or playlist to play.2.- Search a new tune.3.- Add it into a my Music, while playlist follow pla...

Newbie

When I add new tune to my music, and music album is playing the queue is reset to begin!!!   Can you fix this issue?   Steps to Reproduce:   1.- Select an album or playlist to pl...

265 Views

0 replies

0 likes

Windows
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In Genres and Moods, I can't see "My year in music" or "2016 wrapped" or whatever it's called...

I saw the playlist maybe a few days ago in the Genres & Moods section, however it is no longer there, I tried to look for it in the Spotify desktop and Web browser applications, to no avail as I could not find it. Where did it go? I have searched and...

Regular

I saw the playlist maybe a few days ago in the Genres & Moods section, however it is no longer there, I tried to look for it in the Spotify desktop and Web browser applications, to no avail as I ...

KatesHere

Community Legend

651 Views

6 replies

0 likes

Windows
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  • 6 replies
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muffled sounds while sth else playing

Good afternoon, when i am listening sounds on spotify and sth else just starts to play, for exaplme YT video, my spotify is just muffled. Can i turn that setting off? Where?

Newbie

Good afternoon, when i am listening sounds on spotify and sth else just starts to play, for exaplme YT video, my spotify is just muffled. Can i turn that setting off? Where?

497 Views

0 replies

0 likes

Windows
  • 497 Views
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  • 0 likes

Certain MP3's won't import to Spotify at all

So, I have a mixtape i downloaded years ago off of an artist's website. It's in my music folder, it's extracted, it's in the .mp3 file format. For some reason, the songs from that mixtape will not show up under "Local Files". All of my other music do...

Casual Listener

So, I have a mixtape i downloaded years ago off of an artist's website. It's in my music folder, it's extracted, it's in the .mp3 file format. For some reason, the songs from that mixtape will not sh...

416 Views

0 replies

0 likes

Windows
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HELP - Desktop playing christmas songs and wont stop!

Riggght - The desktop program on my laptop (Dell studio with Win 7 64bit) keeps playing christmas songs after each selected track. Spotfy dosent do this on mobile devises or the web player. It has also done this as both a standard, and now premium us...

Casual Listener

Riggght - The desktop program on my laptop (Dell studio with Win 7 64bit) keeps playing christmas songs after each selected track. Spotfy dosent do this on mobile devises or the web player.  ...

ozon

Newbie

1597 Views

4 replies

0 likes

Windows
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  • 4 replies
  • 0 likes

Algorithm for Discover Weekly

Is there some way to change or reset it? For some reason, my Discover Weekly is polluted with Swedish music, and my poor ears are allergic to Swedish... Also, it would be nice if there was a "Discover Daily". It take it, that this would be a rather s...

Casual Listener

Is there some way to change or reset it? For some reason, my Discover Weekly is polluted with Swedish music, and my poor ears are allergic to Swedish...   Also, it would be nice if there was a...

MartinStoichkov

Community Legend

4393 Views

3 replies

1 likes

Windows
  • 4393 Views
  • 3 replies
  • 1 likes

Windows Desktop app not resizing correctly (blank space or cropping)

Hi Guys,Currently on 1.0.45.186.g3b5036d6, Windows 7 x64 SP1.Graphics card is Nvidia GTX 760 OC with Nvdia drivers 376.33 When resizing the window the window either adds black space or crops the content rather than wrapping/scaling. Check out the scr...

Casual Listener

Hi Guys, Currently on 1.0.45.186.g3b5036d6, Windows 7 x64 SP1. Graphics card is Nvidia GTX 760 OC with Nvdia drivers 376.33   When resizing the window the window either adds black space or c...

509 Views

0 replies

0 likes

Windows
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Bug while playing album

I noticed that if I play an album, and then start browsing for another artist or album that it starts the album again from the very first track. I noticed this within the past update or two. If I want the full album to play, I have to leave it on tha...

Regular

I noticed that if I play an album, and then start browsing for another artist or album that it starts the album again from the very first track.  I noticed this within the past update or two.&nb...

340 Views

0 replies

0 likes

Windows
  • 340 Views
  • 0 replies
  • 0 likes

Drag music from map to playlist?

Hi there, Is there any way to drag music from any map on my pc to a playlist in spotify?Spotify says i've got 12074 local music files, and i just want a select few for my next playlist. The thing is, i got all these songs in maps on my computer, ripp...

Newbie

Hi there,   Is there any way to drag music from any map on my pc to a playlist in spotify? Spotify says i've got 12074 local music files, and i just want a select few for my next playlist. Th...

438 Views

0 replies

0 likes

Windows
  • 438 Views
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2 Different premium users through same speaker / delete connect device

Hi, I logged in once on the portable pc at a family member , and connected with their Bose system through connect. When i login to my spotify on any device ( PC , Smartphone , Playstation ) i get the notification that that family member is playing mu...

Newbie

Hi,   I logged in once on the portable pc at a family member , and connected with their Bose system through connect.   When i login to my spotify on any device ( PC , Smartphone , Plays...

356 Views

0 replies

0 likes

Windows
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Keep telling me that my account is used elsewhere

Hi!During a few weeks now I have had a problem where my Spotify Windows client keeps telling me that my account is used elsewhere and then pauses the music..However.. Im only signed into the same account on my mobile phone.. and besides.. I just (as ...

Newbie

Hi! During a few weeks now I have had a problem where my Spotify Windows client keeps telling me that my account is used elsewhere and then pauses the music.. However.. Im only signed into the same...

BlackEagle-Ben

Roadie

506 Views

1 replies

0 likes

Windows
  • 506 Views
  • 1 replies
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Download all your songs

Hello!I just wanted to ask a quick question....So I just recently got myself Spotify Premium and use it on my phone and my desktop.And I saw the Download button on "my music" on the mobile. Since I didnt see one on the desktop Version and it seems, l...

Casual Listener

Hello! I just wanted to ask a quick question.... So I just recently got myself Spotify Premium and use it on my phone and my desktop. And I saw the Download button on "my music" on the mobile. Sin...

BlackEagle-Ben

Roadie

2068 Views

1 replies

0 likes

Windows
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  • 1 replies
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Import library, then delete files which are on Spotify

Hello, so I cannot believe that this is not possible because it seems to be the most logical step when moving to the cloud. Maybe it is possible though and I just don't know how? In any case, I am NOT talking about the "use local files" feature of Sp...

Newbie

Hello,  so I cannot believe that this is not possible because it seems to be the most logical step when moving to the cloud. Maybe it is possible though and I just don't know how? In any case, ...

619 Views

0 replies

1 likes

Windows
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  • 0 replies
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Saved Songs and Albums completely missing

Hi, Since Monday, December 12th, all of my saved songs and albums have been completely gone. I use Spotify Premium installed on two Windows computers and on my Android phone. I tried uninstalling and reinstalling Spotify on all three devices to no av...

Newbie

Hi,   Since Monday, December 12th, all of my saved songs and albums have been completely gone. I use Spotify Premium installed on two Windows computers and on my Android phone.   I trie...

390 Views

0 replies

0 likes

Windows
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  • 0 replies
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Artist playing issue

Artist: Dry the River.Album: Alarms in the Heart.Song: Gethsemane, Rollerskate, Vessel, Hope Diamon I cannot get some of the songs from the album to play. Windows 7.

Newbie

Artist: Dry the River. Album: Alarms in the Heart. Song: Gethsemane, Rollerskate, Vessel, Hope Diamon   I cannot get some of the songs from the album to play. Windows 7. 

user-removed

Not applicable

384 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Can't save music, artists missing

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' However, on my computer, I can save a song, but the ...

Casual Listener

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' ...

user-removed

Not applicable

424 Views

1 replies

0 likes

Windows
  • 424 Views
  • 1 replies
  • 0 likes

Fix shuffle

Hi, Shuffle is still broken. In a larger playlist some items dont ever get played, and starting a shuffle session always result in a very similar song order being played. If items are added (or removed) to the playlist that particular song order chan...

Casual Listener

Hi,   Shuffle is still broken. In a larger playlist some items dont ever get played, and starting a shuffle session always result in a very similar song order being played. If items are added ...

user-removed

Not applicable

1860 Views

3 replies

5 likes

Windows
  • 1860 Views
  • 3 replies
  • 5 likes

Spotify closing on first start to update and restart EVERY TIME

How can i fix this?Everytime I start Spotify , I start a Song for 10 seconds before spotify closes without any warning and goes to the updater which then tries to update spotify. This happens everytime I start Spotify. How can I fix this ?

Casual Listener

How can i fix this? Everytime I start Spotify , I start a Song for 10 seconds before spotify closes without any warning and goes to the updater which then tries to update spotify. This happens every...

LucaBumble

Casual Listener

516 Views

2 replies

0 likes

Windows
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  • 2 replies
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Spotify in Japan

I used to use spotify in America but now I'm in Japan, and to be honest the service here is really **bleep**. The playlists are different and you can't even use the radio option. What good is spofity if you can't find new artists similar to what you ...

Casual Listener

I used to use spotify in America but now I'm in Japan, and to be honest the service here is really **bleep**. The playlists are different and you can't even use the radio option. What good is spofity...

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
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Some songs from a downloaded playlist are greyed out when I'm offline

Hi, I have several playlists that I've downloaded to play when I don't have internet access. However, on some of the mixes, a portion of the songs are greyed out when I'm offline. But when I'm online, those songs are suddenly available and no longer ...

Casual Listener

Hi, I have several playlists that I've downloaded to play when I don't have internet access.   However, on some of the mixes, a portion of the songs are greyed out when I'm offline.   B...

518 Views

0 replies

0 likes

Windows
  • 518 Views
  • 0 replies
  • 0 likes