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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80222 Views

40 replies

68 likes

  • 80222 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769607 Views

503 replies

64 likes

  • 769607 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16491 Views

17 replies

5 likes

  • 16491 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Fix shuffle

Hi, Shuffle is still broken. In a larger playlist some items dont ever get played, and starting a shuffle session always result in a very similar song order being played. If items are added (or removed) to the playlist that particular song order chan...

Casual Listener

Hi,   Shuffle is still broken. In a larger playlist some items dont ever get played, and starting a shuffle session always result in a very similar song order being played. If items are added ...

user-removed

Not applicable

1759 Views

3 replies

5 likes

Windows
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  • 3 replies
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Spotify closing on first start to update and restart EVERY TIME

How can i fix this?Everytime I start Spotify , I start a Song for 10 seconds before spotify closes without any warning and goes to the updater which then tries to update spotify. This happens everytime I start Spotify. How can I fix this ?

Casual Listener

How can i fix this? Everytime I start Spotify , I start a Song for 10 seconds before spotify closes without any warning and goes to the updater which then tries to update spotify. This happens every...

LucaBumble

Casual Listener

491 Views

2 replies

0 likes

Windows
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Spotify in Japan

I used to use spotify in America but now I'm in Japan, and to be honest the service here is really **bleep**. The playlists are different and you can't even use the radio option. What good is spofity if you can't find new artists similar to what you ...

Casual Listener

I used to use spotify in America but now I'm in Japan, and to be honest the service here is really **bleep**. The playlists are different and you can't even use the radio option. What good is spofity...

364 Views

0 replies

0 likes

Windows
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Some songs from a downloaded playlist are greyed out when I'm offline

Hi, I have several playlists that I've downloaded to play when I don't have internet access. However, on some of the mixes, a portion of the songs are greyed out when I'm offline. But when I'm online, those songs are suddenly available and no longer ...

Casual Listener

Hi, I have several playlists that I've downloaded to play when I don't have internet access.   However, on some of the mixes, a portion of the songs are greyed out when I'm offline.   B...

505 Views

0 replies

0 likes

Windows
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Streaming Windows 10 Denon Premium

Cannot Stream from Windows 10 to Denon Supported Receiver with Premium Account. Upgraded to a new laptop, Surface Book, and can no longer stream from Win10/Spotify Premium to my Denon supported receiver, X2100W. Laptop and receiver are on the same ne...

Casual Listener

Cannot Stream from Windows 10 to Denon Supported Receiver with Premium Account.   Upgraded to a new laptop, Surface Book, and can no longer stream from Win10/Spotify Premium to my Denon s...

532 Views

0 replies

0 likes

Windows
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Can't play current song.

Hello, I'm actually a premium user and I'm using the local files feature. I make a playlist with local files and download it so i can listen to it on my phone. The problem is that lately most of my Local Files can't be played on my computer.I have se...

Newbie

Hello, I'm actually a premium user and I'm using the local files feature. I make a playlist with local files and download it so i can listen to it on my phone. The problem is that lately most of my L...

298 Views

0 replies

0 likes

Windows
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Spotify crash Windows [Solution]

Hi,i had a bug recently where spotify wouldn't start. I opened it, but after the window popped up, it crashed without any message.So i was trying to:-Reinstall, didn't work.-Cleaning Appdata from existing Spotify data, didn't work.-Restarting PC, did...

Newbie

Hi, i had a bug recently where spotify wouldn't start. I opened it, but after the window popped up, it crashed without any message. So i was trying to: -Reinstall, didn't work. -Cleaning Appdata ...

326 Views

0 replies

0 likes

Windows
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Solved!! Selecting Multiple Songs at Once

I used to be able to select multiple songs at a time by clicking and dragging my mouse over them, but I haven't been able to use this feature for at least a few months now. I have really large playlists, so it's very inconvenient not to have this ava...

Casual Listener

I used to be able to select multiple songs at a time by clicking and dragging my mouse over them, but I haven't been able to use this feature for at least a few months now. I have really large p...

wheeloch

Casual Listener

918 Views

2 replies

0 likes

Windows
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  • 2 replies
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Spotify won't launch

I have no problems launching spotify at home on my HP computer, but at work, it will no longer launch. It briefly flashes as if it's going to work, and then immediately closes. I've tried uninstalling and reinstalling multiple times and changing comp...

Newbie

I have no problems launching spotify at home on my HP computer, but at work, it will no longer launch. It briefly flashes as if it's going to work, and then immediately closes. I've tried uninstallin...

344 Views

0 replies

0 likes

Windows
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Error code 17! Help

WHen i try to install the Spotify program, I get the error message 17- the program couldnt be started. I am using Windows 7. Can anyone explain how to solve this? Would be very grateful.

Newbie

WHen i try to install the Spotify program, I get the error message 17- the program couldnt be started. I am using Windows 7. Can anyone explain how to solve this?   Would be very grateful.

254 Views

0 replies

0 likes

Windows
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Unable to clear queue

Hi, I am using the desktop client on windows 10. I am unable to reset the queue to play the track I want to. It is a local file. I am also unable to remove songs from the queue by using the 'right mouse option' Stopping the current playing track and ...

Newbie

Hi, I am using the desktop client on windows 10. I am unable to reset the queue to play the track I want to. It is a local file. I am also unable to remove songs from the queue by using the 'rig...

305 Views

0 replies

0 likes

Windows
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The Friend Feed failed to load

Both on my computer and on my laptop my friend's activity doesn't work. Anyone who knows what to do?

Regular

Both on my computer and on my laptop my friend's activity doesn't work. Anyone who knows what to do?  

Nico

Community Legend

2590 Views

12 replies

1 likes

Windows
  • 2590 Views
  • 12 replies
  • 1 likes

Can't play the current song.

Hello. I've been using Spotify since 2013 and I'm having a problem I've never encountered before on Desktop (v 1.0.44.100) and it's driving me crazy. As the title speaks for itself, I'm getting this error every now and then since the new update. I've...

Casual Listener

Hello. I've been using Spotify since 2013 and I'm having a problem I've never encountered before on Desktop (v 1.0.44.100) and it's driving me crazy. As the title speaks for itself, I'm getting ...

dörni

Casual Listener

1063 Views

7 replies

1 likes

Windows
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  • 7 replies
  • 1 likes

Spotify keeps stopping playing songs because "present song cannot be played"

Spotify keeps stopping playing songs, after ca. 10 seconds, and displays that the present song cannot be played. I've never had this problem before. * Spotify desktop app 1.0.44.100* premium account* Windows 7* perfect internet (yet, Spotify is even ...

Casual Listener

Spotify keeps stopping playing songs, after ca. 10 seconds, and displays that the present song cannot be played. I've never had this problem before.   * Spotify desktop app 1.0.44.100 * premi...

277 Views

0 replies

0 likes

Windows
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Desktop app looks different on different computers

On my pc at work (win 7) I have the - I believe - freshest version of the spotify desktop app (1.0.44.100.ga60c0ce1), with the control buttons in the middle over the status bar (which is really bad btw, because it takes more space than when it's in t...

Casual Listener

On my pc at work (win 7) I have the - I believe - freshest version of the spotify desktop app (1.0.44.100.ga60c0ce1), with the control buttons in the middle over the status bar (which is really bad b...

689 Views

0 replies

0 likes

Windows
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  • 0 replies
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Advance the tempo of the song. Bar locked.

I can not move the song time bar. Has this option been withdrawn?Example attached.Version 1.0.44.100.ga60c0ce1

Casual Listener

I can not move the song time bar. Has this option been withdrawn? Example attached. Version 1.0.44.100.ga60c0ce1

MartinStoichkov

Community Legend

550 Views

3 replies

0 likes

Windows
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Find Friends

My spotify is connected to facebook however, when I click "Find Friends" it says "Sorry, we couldn't load friends to follow." But if I manually search for a friend that uses spotify and is also a friend on facebook, it will show their name. Is there ...

Newbie

My spotify is connected to facebook however, when I click "Find Friends" it says "Sorry, we couldn't load friends to follow." But if I manually search for a friend that uses spotify and is also a fri...

Chrisssayy

Casual Listener

447 Views

1 replies

2 likes

Windows
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  • 1 replies
  • 2 likes

Removed album(Just Windows)

Hi Guys, https://open.spotify.com/album/2jGG5Ao9GvTuil2pSfO01o This album disappeared from the Musician's playlist. That's fair but problem is i can reach with my android phone this album. I can download, i can listen but with windows it looks grey. ...

Newbie

Hi Guys,   https://open.spotify.com/album/2jGG5Ao9GvTuil2pSfO01o  This album disappeared from the Musician's playlist. That's fair but problem is i can reach with my android phone this a...

216 Views

0 replies

0 likes

Windows
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Solved!! Ver listas creadas en mi pc en mi iphone

Buenas soy nuevo en Spotify y quisiera saber como hago para ver las listas creadas en mi pc desde mi Iphone y viceversa.

Casual Listener

Buenas soy nuevo en Spotify y quisiera saber como hago para ver las listas creadas en mi pc desde mi Iphone y viceversa.

itu_

Community Legend

619 Views

1 replies

0 likes

Windows
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  • 1 replies
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Question about Daily Mixes

If I ban a song from one of my daily mixes, does that also mean that it won't come up in my others? A couple of my mixes are really similar so I'm trying to ban some songs that don't fit but still would like them to appear in the mix that they belong...

Casual Listener

If I ban a song from one of my daily mixes, does that also mean that it won't come up in my others? A couple of my mixes are really similar so I'm trying to ban some songs that don't fit but still wo...

229 Views

0 replies

0 likes

Windows
  • 229 Views
  • 0 replies
  • 0 likes