Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87223 Views

40 replies

68 likes

  • 87223 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

816195 Views

505 replies

64 likes

  • 816195 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29559 Views

30 replies

7 likes

  • 29559 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3467 Views

0 replies

4 likes

  • 3467 Views
  • 0 replies
  • 4 likes

Can't download playlist to Win 10

hi I have playlists on my mac that contain local files from iTunes, I was able to download them to my old iPad for offline playing, I logged out of that device and sold it, bought a Surface Pro, installed Spotify, bu now cannot download the same play...

Newbie

hi I have playlists on my mac that contain local files from iTunes, I was able to download them to my old iPad for offline playing, I logged out of that device and sold it, bought a Surface Pro, inst...

355 Views

0 replies

0 likes

Windows
  • 355 Views
  • 0 replies
  • 0 likes

Can't login on work computer. Service "temporarily unavailable"

I am trying to use spotify on my newly-issued work computer but it won't let me login to my account. It displays a message that states "Service is temporarily unavailable. Please try again later (Error Code: 7)." I know that our firm allows use of sp...

Newbie

I am trying to use spotify on my newly-issued work computer but it won't let me login to my account. It displays a message that states "Service is temporarily unavailable. Please try again later...

ErikG

Roadie

406 Views

1 replies

0 likes

Windows
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Spotify automatically closes

I'm runnning Window 7 and after 10/15 seconds I've started playing a song, spotify automatically closes. I've already tried to reinstall and I get the same problem.I get no error message.

Casual Listener

I'm runnning Window 7 and after 10/15 seconds I've started playing a song, spotify automatically closes. I've already tried to reinstall and I get the same problem. I get no error message.

Maldoror81

Casual Listener

1264 Views

2 replies

0 likes

Windows
  • 1264 Views
  • 2 replies
  • 0 likes

"Account is used somewhere else"

I know for a fact that my account is not hacked. This is a bug of some sort on my account. Everytime I try to play music it will at random times stop and say that my account is being used elsewhere. Anyone know how to solve this?

Newbie

I know for a fact that my account is not hacked. This is a bug of some sort on my account.   Everytime I try to play music it will at random times stop and say that my account is being used el...

Zuzakon

Music Fan

458 Views

1 replies

0 likes

Windows
  • 458 Views
  • 1 replies
  • 0 likes

Can't delete a Playlist

Hello, I can't delete a Playlist from my Spotify's Library! Can you tell me how to delete it from Windows? Mine's is Windows 10

Casual Listener

Hello,  I can't delete a Playlist from my Spotify's Library! Can you tell me how to delete it from Windows? Mine's is Windows 10 

Niicky

Casual Listener

779 Views

2 replies

0 likes

Windows
  • 779 Views
  • 2 replies
  • 0 likes

Unable to find Public Playlist

Not all of my public playlists are searchable by means of the searchbar. Besides, if i let people go to my profile only some of them are popping up?

Newbie

Not all of my public playlists are searchable by means of the searchbar. Besides, if i let people go to my profile only some of them are popping up?

277 Views

0 replies

0 likes

Windows
  • 277 Views
  • 0 replies
  • 0 likes

This song is not available

Hello Some of my working songs are now not available. Also my favourite Japanese singer Fuyumi Sakamoto's albums are no where to found. I see only one album of her. I even made a playlist months ago with lots of songs of her (like 90+ songs) but now ...

Visitor

Hello   Some of my working songs are now not available. Also my favourite Japanese singer Fuyumi Sakamoto's albums are no where to found. I see only one album of her. I even made a playlist mo...

itu_

Community Legend

4490 Views

7 replies

1 likes

Windows
  • 4490 Views
  • 7 replies
  • 1 likes

I can Not listen music

I can not listen to music on my notebook, the message appears: this song is not available.

Casual Listener

I can not listen to music on my notebook, the message appears: this song is not available.

Tiralka

Casual Listener

831 Views

6 replies

1 likes

Windows
  • 831 Views
  • 6 replies
  • 1 likes

Favorite songs not available for offline listening

Hi, I've recently installed Spotify on a clean install of Windows 10 and since then there is no download button to make my favorite songs available offline. See the screenshot below. Is there any workaround for this?

Newbie

Hi,   I've recently installed Spotify on a clean install of Windows 10 and since then there is no download button to make my favorite songs available offline. See the screenshot below. Is ther...

Timyboy12345

Regular

320 Views

1 replies

0 likes

Windows
  • 320 Views
  • 1 replies
  • 0 likes

My spotify went alphabetical

I have Spotify on windows 10 PC on my laptop and my playlist one day i saw was alphabetical. i know how that can be helpful but i like seeing my newest songs all on order from dates downloaded, how do i change it back?

Casual Listener

I have Spotify on windows 10 PC on my laptop and my playlist one day i saw was alphabetical. i know how that can be helpful but i like seeing my newest songs all on order from dates downloaded, ...

itu_

Community Legend

406 Views

1 replies

0 likes

Windows
  • 406 Views
  • 1 replies
  • 0 likes

Cant log into the desktop player

Hi, I have the issue that I cant log into the desktop player (windows). when I try he loads 5 sec than tells me error 3 and thats it. And funnily enough I cant log out from the website unless I am in the incognito mode. I dont know what to do I de an...

Casual Listener

Hi, I have the issue that I cant log into the desktop player (windows). when I try he loads 5 sec than tells me error 3 and thats it. And funnily enough I cant log out from the website unless I am in...

TrexIzzy

Casual Listener

423 Views

2 replies

0 likes

Windows
  • 423 Views
  • 2 replies
  • 0 likes

Cant Import playlist from windows media player, tab does nothing.

Currently using the free version and i want to up grade to premium, but there's no point if i can't get my play lists from media player. Should i bother signing up?

Newbie

Currently using the free version and i want to up grade to premium, but there's no point if i can't get my play lists from media player. Should i bother signing up?

itu_

Community Legend

350 Views

1 replies

0 likes

Windows
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Windows Cliënt does not play song while android does!

I use Spotify Premium a lot.I've installed it on my computer (windows), my laptop (also windows) and on my android phone. Certain songs are not available on the desktop cliënt, whilst being in white text, and playable on the spotify android app.For e...

Casual Listener

I use Spotify Premium a lot. I've installed it on my computer (windows), my laptop (also windows) and on my android phone.   Certain songs are not available on the desktop cliënt, whilst bein...

nedkiller12

Casual Listener

545 Views

2 replies

0 likes

Windows
  • 545 Views
  • 2 replies
  • 0 likes

Useful History?

Hey. I'm looking for songs I listened to last week, sadly I listen to more than 50 songs a week (what a joke on spotifys side, why is the "History" so short? Can't even really call it history, that's like my last hour of music)Is there no solution th...

Regular

Hey. I'm looking for songs I listened to last week, sadly I listen to more than 50 songs a week (what a joke on spotifys side, why is the "History" so short? Can't even really call it history, that's...

296 Views

0 replies

0 likes

Windows
  • 296 Views
  • 0 replies
  • 0 likes

Empty Playlist

Hi, I had a playlist with songs by Boris Savchuk & Pavel Levin, I have just tried to open that playlist but it is now empty & also when I search for either of these artists nothing comes up, any idea please? thanks

Regular

Hi, I had a playlist with songs by Boris Savchuk & Pavel Levin, I have just tried to open that playlist but it is now empty & also when I search for either of these artists nothing comes up, ...

jools-3-3

Regular

810 Views

2 replies

0 likes

Windows
  • 810 Views
  • 2 replies
  • 0 likes

Continuous "Can't play the current song." error

Hello, I am repeatedly getting an error that the songs I select to play can't be played. Occasionally, the song will play partially (in the current case, it has processed through 1:11 of the song, 3:49 total) and then fail to play, giving the error b...

Casual Listener

Hello,   I am repeatedly getting an error that the songs I select to play can't be played. Occasionally, the song will play partially (in the current case, it has processed through 1:11 of the...

KatesHere

Community Legend

581 Views

5 replies

0 likes

Windows
  • 581 Views
  • 5 replies
  • 0 likes

(SOLVED) Can't search [both on the android mobile and windows desktop client]

Hi, For some reason, Spotify is completely unable to search both on my desktop and my phone. When I hit enter, it says "oops, something went wrong" and trying again, whether by clicking on "try again" or trying manually, doesn't work. It plays my pla...

Casual Listener

Hi,   For some reason, Spotify is completely unable to search both on my desktop and my phone. When I hit enter, it says "oops, something went wrong" and trying again, whether by clicking on "...

3043 Views

0 replies

0 likes

Windows
  • 3043 Views
  • 0 replies
  • 0 likes

only able to sync some local files, not all

I just uploaded my entire music library (17,000 tracks) to Spotify and I am noticing that some stay greyed out while others are white. The white ones can be synced to my device but the grey ones cannot. Some of the grey ones are purchased, and some a...

Newbie

I just uploaded my entire music library (17,000 tracks) to Spotify and I am noticing that some stay greyed out while others are white. The white ones can be synced to my device but the grey ones cann...

278 Views

0 replies

0 likes

Windows
  • 278 Views
  • 0 replies
  • 0 likes

Spotify Not Playing Music

I was listening to music like normal. I lost internet for about two minutes (literally). After that, Spotify won't play anything at all. It says that every single track is 'unavailable' and can't be played. So it just cycles through my playlist perpe...

Regular

I was listening to music like normal. I lost internet for about two minutes (literally). After that, Spotify won't play anything at all. It says that every single track is 'unavailable' and can't be ...

ErikG

Roadie

346 Views

1 replies

0 likes

Windows
  • 346 Views
  • 1 replies
  • 0 likes

How do I download spotify music from my windows 10 to my iPod?

I have an origional iPod, but I want to download my spotify music on it since I dont want to pay iTunes for every song. I have spotify downloaded, and my iPod hooked up. They must be synced in some way, because I managed to make all of my iPod's musi...

Newbie

I have an origional iPod, but I want to download my spotify music on it since I dont want to pay iTunes for every song. I have spotify downloaded, and my iPod hooked up. They must be synced in some w...

MarkStringer

Newbie

1435 Views

1 replies

0 likes

Windows
  • 1435 Views
  • 1 replies
  • 0 likes