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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83752 Views

40 replies

68 likes

  • 83752 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

794257 Views

503 replies

64 likes

  • 794257 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23581 Views

25 replies

7 likes

  • 23581 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3049 Views

0 replies

4 likes

  • 3049 Views
  • 0 replies
  • 4 likes

Continuous "Can't play the current song." error

Hello, I am repeatedly getting an error that the songs I select to play can't be played. Occasionally, the song will play partially (in the current case, it has processed through 1:11 of the song, 3:49 total) and then fail to play, giving the error b...

Casual Listener

Hello,   I am repeatedly getting an error that the songs I select to play can't be played. Occasionally, the song will play partially (in the current case, it has processed through 1:11 of the...

KatesHere

Community Legend

553 Views

5 replies

0 likes

Windows
  • 553 Views
  • 5 replies
  • 0 likes

(SOLVED) Can't search [both on the android mobile and windows desktop client]

Hi, For some reason, Spotify is completely unable to search both on my desktop and my phone. When I hit enter, it says "oops, something went wrong" and trying again, whether by clicking on "try again" or trying manually, doesn't work. It plays my pla...

Casual Listener

Hi,   For some reason, Spotify is completely unable to search both on my desktop and my phone. When I hit enter, it says "oops, something went wrong" and trying again, whether by clicking on "...

3029 Views

0 replies

0 likes

Windows
  • 3029 Views
  • 0 replies
  • 0 likes

only able to sync some local files, not all

I just uploaded my entire music library (17,000 tracks) to Spotify and I am noticing that some stay greyed out while others are white. The white ones can be synced to my device but the grey ones cannot. Some of the grey ones are purchased, and some a...

Newbie

I just uploaded my entire music library (17,000 tracks) to Spotify and I am noticing that some stay greyed out while others are white. The white ones can be synced to my device but the grey ones cann...

273 Views

0 replies

0 likes

Windows
  • 273 Views
  • 0 replies
  • 0 likes

Spotify Not Playing Music

I was listening to music like normal. I lost internet for about two minutes (literally). After that, Spotify won't play anything at all. It says that every single track is 'unavailable' and can't be played. So it just cycles through my playlist perpe...

Regular

I was listening to music like normal. I lost internet for about two minutes (literally). After that, Spotify won't play anything at all. It says that every single track is 'unavailable' and can't be ...

ErikG

Roadie

330 Views

1 replies

0 likes

Windows
  • 330 Views
  • 1 replies
  • 0 likes

How do I download spotify music from my windows 10 to my iPod?

I have an origional iPod, but I want to download my spotify music on it since I dont want to pay iTunes for every song. I have spotify downloaded, and my iPod hooked up. They must be synced in some way, because I managed to make all of my iPod's musi...

Newbie

I have an origional iPod, but I want to download my spotify music on it since I dont want to pay iTunes for every song. I have spotify downloaded, and my iPod hooked up. They must be synced in some w...

MarkStringer

Newbie

1429 Views

1 replies

0 likes

Windows
  • 1429 Views
  • 1 replies
  • 0 likes

i can't find my own profile

i can't find my profile and people can't look me up, any solutions thanks?

Casual Listener

i can't find my profile and people can't look  me up,  any solutions thanks?

Bittencourt

Spotify Star

1275 Views

5 replies

0 likes

Windows
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  • 5 replies
  • 0 likes

OTS AV

I have been using OTS AV to DJ for many, many years... Back before laptops I carted a tower drive and huge, heavy screen around to do weddings and events using what was callled OTS JUKEOTS AV would see off a lot of it's competition with its seamless ...

Visitor

I have been using OTS AV to DJ for many, many years... Back before laptops I carted a tower drive and huge, heavy screen around to do weddings and events using what was callled OTS JUKE OTS AV w...

706 Views

0 replies

0 likes

Windows
  • 706 Views
  • 0 replies
  • 0 likes

downloaded songs are gone

today I started spotify and saw that my downloaded songs are gone! The lists are still there but it doesn't show them as downloaded and when I open a track it starts to download. It's a massive problem for me to download them all over again since my ...

Newbie

today I started spotify and saw that my downloaded songs are gone! The lists are still there but it doesn't show them as downloaded and when I open a track it starts to download. It's a massive probl...

Tatrii

Casual Listener

392 Views

1 replies

0 likes

Windows
  • 392 Views
  • 1 replies
  • 0 likes

Has the shuffle function been fixed yet?

I recently put together a huge playlist for me and a few friends to listen/add to as and when - currently sitting at just over 12 hours long - however when using the shuffle function I'm still hearing the same 30 or so songs over and over again. It's...

Newbie

  I recently put together a huge playlist for me and a few friends to listen/add to as and when - currently sitting at just over 12 hours long - however when using the shuffle function I'm stil...

rednblu

Roadie

533 Views

1 replies

2 likes

Windows
  • 533 Views
  • 1 replies
  • 2 likes

Change from free to premium: playlists deleted :(

Hello,well, my situation is a little complicated, that's why i couldn't find answer at support page...1. I had a spotify free account, registered only with my facebook account.2. I was invited to a spotify family, so i had to change to premium. For t...

Casual Listener

Hello, well, my situation is a little complicated, that's why i couldn't find answer at support page... 1. I had a spotify free account, registered only with my facebook account. 2. I was invited ...

hidetoshi

Casual Listener

694 Views

2 replies

0 likes

Windows
  • 694 Views
  • 2 replies
  • 0 likes

Not receiving mail notifications from spotify

I have the option on, and i see that artists are releasing music but since 9th of november i'm not receiving any mails

Music Fan

I have the option on, and i see that artists are releasing music but since 9th of november i'm not receiving any mails

cloudsmaker

Roadie

1734 Views

13 replies

4 likes

Windows
  • 1734 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Ends Song Early

While using Spotify on my PC it will end one song early about 1 - 2 minutes before the song is supposed to end and go to the next song queued. It will complete this process over and over. I have disabled the crossfade and reinstalled the application....

Casual Listener

While using Spotify on my PC it will end one song early about 1 - 2 minutes before the song is supposed to end and go to the next song queued. It will complete this process over and over. I have disa...

ErikG

Roadie

11800 Views

4 replies

0 likes

Windows
  • 11800 Views
  • 4 replies
  • 0 likes

What is the current windows 7 client? I have 1.0.45 but I read there are more current

Greetings, I am trying to solve an issue where my menus on my windows 7 client are empty (hence I can't get to preferences - see my other post). I see there are more recent versions out there but I can't locate a good link (and I want to be careful)....

Regular

Greetings,   I am trying to solve an issue where my menus on my windows 7 client are empty (hence I can't get to preferences - see my other post).  I see there are more recent versions ou...

drosenth

Regular

803 Views

4 replies

0 likes

Windows
  • 803 Views
  • 4 replies
  • 0 likes

Drag and drop playlists into folders does not work

I am unable to place playlists into folders. When I drag a playlist to a folder, the "+" box appears to indicate the playlist will be placed into the folder. When I let go of the mouse button, the playlist is inserted above the folder instead of insi...

Casual Listener

I am unable to place playlists into folders. When I drag a playlist to a folder, the "+" box appears to indicate the playlist will be placed into the folder. When I let go of the mouse button, t...

Dreadlord

Community Legend

539 Views

1 replies

2 likes

Windows
  • 539 Views
  • 1 replies
  • 2 likes

No preferences option - Edit menu only shows "delete" - windows 7 client

Greetings, I have been trying to solve this for days and I just can't solve it. My edit menu on my latest windows 7 install only shows "delete" in the edit menu. There are other menus that aren't right either. I have done a tremendous amount of searc...

Regular

Greetings,   I have been trying to solve this for days and I just can't solve it.  My edit menu on my latest windows 7 install only shows "delete" in the edit menu.  There are other ...

drosenth

Regular

1035 Views

1 replies

1 likes

Windows
  • 1035 Views
  • 1 replies
  • 1 likes

Solved!! Spotify website is in Swedish, but I'm in the US

I'm not exactly sure what happened, but when I go to https://www.spotify.com, it redirects me to https://www.spotify.com/se/ That'd be cool and all except for the fact that I'm not in Sweden, nor can I read Swedish. Not sure what to do Any help would...

Regular

I'm not exactly sure what happened, but when I go to https://www.spotify.com, it redirects me to https://www.spotify.com/se/   That'd be cool and all except for the fact that I'm not...

toasterface

Regular

2860 Views

2 replies

0 likes

Windows
  • 2860 Views
  • 2 replies
  • 0 likes

Music output is broken

Since the last update Spotify completely ignores my Asus Rog motherboard audio settings... Bass boost, equalizer, whatever... No matter what i've tried it does not react at all when fiddling with the audio settings.... Everything else does, but not S...

Newbie

Since the last update Spotify completely ignores my Asus Rog motherboard audio settings... Bass boost, equalizer, whatever... No matter what i've tried it does not react at all when fiddling with the...

320 Views

0 replies

0 likes

Windows
  • 320 Views
  • 0 replies
  • 0 likes

Ads in the middle of songs

I was happily listening to Papa Roach scream their way through Last Resort when it was interupted by the tinkely piano of an advert started. This has been happening since the most recent spotify update. Is this an intended new function, in which case...

Newbie

I was happily listening to Papa Roach scream their way through Last Resort when it was interupted by the tinkely piano of an advert started. This has been happening since the most recent spotify upda...

Jacob

Community Legend

2298 Views

2 replies

2 likes

Windows
  • 2298 Views
  • 2 replies
  • 2 likes

"This song is not available..."

Out of the blue, every other song I try to play on my desktop Spotify version now gives me the error "This song is not available. If you have the file on your computer you can import it." Songs that I played fine last week suddenly aren't playing, in...

Casual Listener

Out of the blue, every other song I try to play on my desktop Spotify version now gives me the error "This song is not available. If you have the file on your computer you can import it."   So...

user-removed

Not applicable

2451 Views

28 replies

1 likes

Windows
  • 2451 Views
  • 28 replies
  • 1 likes

Certain songs in albums are "not available" when the rest of the album is

Some of my music is "not available" even though its worked previously and other songs in the album will play just fine. Specifically in system of a downs steal this album. I'd really like a way to fix this because all the songs in the album that don'...

Newbie

Some of my music is "not available" even though its worked previously and other songs in the album will play just fine. Specifically in system of a downs steal this album. I'd really like a way to fi...

chriscarman

Newbie

861 Views

2 replies

0 likes

Windows
  • 861 Views
  • 2 replies
  • 0 likes