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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2511 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156457 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

152976 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11534 Views

1 replies

6 likes

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"Can't play the current track" error when disconnecting headphones

Spotify Premium 1.0.41.375.g040056caWindows 10 x64 with all available updatesThe newest version of all drivers are installed 1. Start Spotify.2. Play music on the speakers.3. Connecting headphones.4. Sound moving to headphones.5. Disconnecting headph...

Music Fan

Spotify Premium 1.0.41.375.g040056ca Windows 10 x64 with all available updates The newest version of all drivers are installed   1. Start Spotify. 2. Play music on the speakers. 3. Co...

Tatranskymedved

Casual Listener

823 Views

4 replies

0 likes

Windows
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Solved!! Desktop Spotify plays no sound.

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clicking on Play is one very short high-pitched sound, and...

Casual Listener

My desktop version of Spotify (Free) doesn't play any sound anymore, neither in the ads nor the player itself, although the bar progresses as if there was music playing. Everything I get when clickin...

user-removed

Not applicable

2312 Views

3 replies

0 likes

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Solved!! Public/Private Playlists & Playlist Cover Images/Descriptions

Only get prompted for cover/descriptions under New Playlist, once set the option is never seen again, not even to change or edit what was set.On my spotify (windows 10) desktop app I no longer have the option to make my playlists private or public wh...

Roadie

Only get prompted for cover/descriptions under New Playlist, once set the option is never seen again, not even to change or edit what was set.On my spotify (windows 10) desktop app I no longer have t...

mollyroxyy

Newbie

4657 Views

16 replies

0 likes

Web Player
Windows
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Solved!!Superuser Contribution Windows 10 - Left corner song banner (pause,stop) - FIX IT

Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. Please Fix it, or add in Spotify settings - selection fro off this.Thanks

Casual Listener

Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375   In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song.   P...

iamhenrik

Newbie

297491 Views

128 replies

73 likes

Windows
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Solved!! How to get rid of the new volume banner?

Looks like this:It takes up way too much of my screen and lasts too long. Is there any way I can just have the normal volume bar again? I've resorted to using an older spotify client for now.

Casual Listener

Looks like this: It takes up way too much of my screen and lasts too long. Is there any way I can just have the normal volume bar again? I've resorted to using an older spotify client for now.&n...

steedoc

Casual Listener

43076 Views

22 replies

38 likes

Windows
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Solved!! "Can't connect to Spotify. Trying again now..." error on a Win10 Laptop/Tablet

Hi, I recently installed the Spotify App on my Win10 Laptop and am trying to access my account through there. Unfortunately, I cannot log-in and I constantly get the error "Cannot connect to Spotify. Trying again now..." I've tried uninstalling and r...

Casual Listener

Hi,   I recently installed the Spotify App on my Win10 Laptop and am trying to access my account through there. Unfortunately, I cannot log-in and I constantly get the error "Cannot connect to...

Robrat41

Casual Listener

5107 Views

6 replies

0 likes

Windows
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Error Code 13 - installer problem

I am getting error code 13:The installer is unable to install Spotify because the necessary files could not be created. This happened after an automatic update today which failed mid-way through installation. It got as far as un-installing the progra...

Music Fan

I am getting error code 13: The installer is unable to install Spotify because the necessary files could not be created.   This happened after an automatic update today which failed mid-way t...

ilyanice

Regular

22603 Views

35 replies

1 likes

Windows
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  • 1 likes

[Bug] Move maxied window to other screen

Hi Using Windows 10 (x64) and multimonitor setup. When the window is maximized and I move to another screen with "Win + shift + left/right arrow" the UI is not responding. If I then resize to window mode and maximized again, it works. I've tested it ...

Newbie

 Hi   Using Windows 10 (x64) and multimonitor setup.   When the window is maximized and I move to another screen with "Win + shift + left/right arrow" the UI is not responding. &n...

ry7lynch

Newbie

461 Views

1 replies

0 likes

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Solved!! Noticably worse quality in Spotify compared to YouTube

Hello! I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my playlist sounds noticably worse than when listening to in on YouTub...

Newbie

Hello!   I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my pl...

jes327

Casual Listener

13124 Views

2 replies

0 likes

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Dit nummer is niet beschikbaar. Als het bestand op je computer staat, kun je het importeren.

Dit nummer is niet beschikbaar. Als het bestand op je computer staat, kun je het importeren. Deze foutmelding krijg ik de laatste dagen bij alle nummers die ik aanklik.Ik hoor verder ook geen muziek en zie niks afspelen. Opnieuw gedownload en oude ve...

Newbie

Dit nummer is niet beschikbaar. Als het bestand op je computer staat, kun je het importeren.   Deze foutmelding krijg ik de laatste dagen bij alle nummers die ik aanklik. Ik hoor verder ook g...

Esger

Casual Listener

31760 Views

13 replies

4 likes

Windows
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Solved!!Superuser Contribution How do I find the "Your Daily Mix " on a Laptop/PC?

I noticed the "Your Daily Mix" lists that get presented to you when you use the cell phone app, but I don't see on the full desktop application on my laptop. Can someone tell me where I can find these when using the applicaiton on a Windows laptop? T...

Visitor

I noticed the "Your Daily Mix" lists that get presented to you when you use the cell phone app, but I don't see on the full desktop application on my laptop. Can someone tell me where I can find thes...

Katerina

Spotify Legend

131203 Views

103 replies

12 likes

Windows
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Create similar playlist

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it. There now is a "Create Similar Playlist" option in the context menu of playlists....

Gig Goer

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it.   There now is a "...

RME

Gig Goer

34891 Views

3 replies

4 likes

Windows
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Spotify se cierra cuando lo abro en la PC

Hola. Hace una semana que intento abrir Spotify desde una Notebook. intenta abrir, pero empieza a ponerse la pantalla en blanco y se cierra. no me da tiempo ni a logguearme. Tengo Windows. se cierra y queda el inioco de Spotify en la barra de inicio ...

Casual Listener

Hola. Hace una semana que intento abrir Spotify desde una Notebook. intenta abrir, pero empieza a ponerse la pantalla en blanco y se cierra. no me da tiempo ni a logguearme. Tengo Windows. se cierra ...

Miguelpv13

Newbie

12014 Views

5 replies

4 likes

Windows
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new Windows 10 build, Spotify embarrassingly slow

I've tried all these deleting cache techniques and what not, but this is a new system build with no local files. Super fresh. Spotify is insanely slow. So to make this a little less complainy to help the devs: -When Spotify is minimized, and I click ...

Casual Listener

I've tried all these deleting cache techniques and what not, but this is a new system build with no local files. Super fresh. Spotify is insanely slow. So to make this a little less complainy to help...

Wevenhuis

Gig Goer

1326 Views

4 replies

0 likes

Windows
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Solved!! [Windows] Wrong song being shown

So, this bug has been happening with me for a while.As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently playing" box is just freezed in a random song I listened to pr...

Regular

So, this bug has been happening with me for a while. As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently play...

MichelRa

Music Fan

3951 Views

6 replies

2 likes

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Solved!! Local files don't play

I have a few MP3s on my computer and Spotify automatically detected them. I went to play them on my computer, and it told me the song wasn't available, but I could import it if I have the files on my computer(this is stilll in the local files folder)...

Casual Listener

I have a few MP3s on my computer and Spotify automatically detected them. I went to play them on my computer, and it told me the song wasn't available, but I could import it if I have the files ...

shackman999

Newbie

14849 Views

7 replies

0 likes

Windows
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Still no EQ for PC...

Hi guys. This discussion already happened last year on the forum and labelled as not right now. But honestly, please can we get and EQ here. This is a great app. To me, its the best music app. It just hurts without EQ, especially when I plug it into ...

Newbie

Hi guys. This discussion already happened last year on the forum and labelled as not right now. But honestly, please can we get and EQ here. This is a great app. To me, its the best music app. It jus...

DaFatNibbler

Newbie

819 Views

2 replies

3 likes

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Spotify no se abre en Windows

Desde hace unas semanas, cuando abro la aplicación de Spotify en mi ordenador, aparece en pantalla pero no llega a mostrarme el menú de inicio y se apaga tras varios "intentos" en los que parpardea. Finalmente se cierra. He desinstalado la aplicación...

Casual Listener

Desde hace unas semanas, cuando abro la aplicación de Spotify en mi ordenador, aparece en pantalla pero no llega a mostrarme el menú de inicio y se apaga tras varios "intentos" en los que parpardea. ...

osornios

Spotify Star

62518 Views

7 replies

5 likes

Windows
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Spotify gets stuck on ads?

Whenever I open Spotify on my desktop, my music will play for a few songs, then it gets stuck on an ad. It gets left at 0:00. Clicking the play button or trying to play a new song doesn't fix it. I have to reboot everytime it gets stuck? Any solution...

Newbie

Whenever I open Spotify on my desktop, my music will play for a few songs, then it gets stuck on an ad. It gets left at 0:00. Clicking the play button or trying to play a new song doesn't fix it. I h...

Lilykoi09

Newbie

20215 Views

17 replies

21 likes

Windows
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  • 17 replies
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Disable media keys for Spotify

I'm using Spotify on my media center, and controlling it with my ipad and android.However, every time I pause my movies with my remote, Spotify reacts to the pause /play button and starts playing music. Even if it's minimized to the task bar. How do ...

Casual Listener

I'm using Spotify on my media center, and controlling it with my ipad and android. However, every time I pause my movies with my remote, Spotify reacts to the pause /play button and starts playing m...

zoli893

Visitor

8828 Views

8 replies

3 likes

Windows
  • 8828 Views
  • 8 replies
  • 3 likes