Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11391 Views

105 replies

47 likes

  • 11391 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1255 Views

13 replies

2 likes

Possible Bug
  • 1255 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3086 Views

38 replies

2 likes

  • 3086 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8878 Views

0 replies

4 likes

  • 8878 Views
  • 0 replies
  • 4 likes

Solved!! Spotify ne marche plus sous windows 10

Depuis deux jours sur mon pc principal sous windows 10 spotify ne marche plus, j'ai essayé de le retélécharger, de le réinstaller, de redémarrer l'ordinateur... rien n'y fait, le programme ne démarre tout simplement pas. Il tourne néanmoins puisqu'on...

Regular

Depuis deux jours sur mon pc principal sous windows 10 spotify ne marche plus, j'ai essayé de le retélécharger, de le réinstaller, de redémarrer l'ordinateur... rien n'y fait, le programme ne démarre...

Sheugel

Roadie

14360 Views

5 replies

0 likes

Windows
  • 14360 Views
  • 5 replies
  • 0 likes

Spotify Font too small on HDPI Display???

I'm using the desktop version of Spotify on a Lenovo Pro Yoga 2 (windows and the font is waaay to small. I clicked compatibility and disabled scaling and that caused it to be less blurry but too small. Regualar font is way too blurry.....what do I do...

Newbie

I'm using the desktop version of Spotify on a Lenovo Pro Yoga 2 (windows 😎 and the font is waaay to small. I clicked compatibility and disabled scaling and that caused it to be less blurry but too s...

the_seeker_who

Newbie

10366 Views

3 replies

3 likes

Windows
  • 10366 Views
  • 3 replies
  • 3 likes

My sonic studio equalizer stops working at random

Hey guys, I'm a new spotify user and I really enjoy having a good sound when I listen to music. I have high impedance sennheiser headphones and got an asus strix headphone amp for these. It comes with the sonic studio software to fiddle with the soun...

Casual Listener

Hey guys,   I'm a new spotify user and I really enjoy having a good sound when I listen to music. I have high impedance sennheiser headphones and got an asus strix headphone amp for these. It ...

Sybreed

Casual Listener

5044 Views

1 replies

0 likes

Windows
  • 5044 Views
  • 1 replies
  • 0 likes

Solved!! can not uninstall Windows App

After working completely fine for half a year, the Spotify desktop application did not start since today. It appears in my taskmanager when I try to open it, but only as a background process.I tried to uninstall/reinstall Spotify, but wasn't able to ...

Casual Listener

After working completely fine for half a year, the Spotify desktop application did not start since today. It appears in my taskmanager when I try to open it, but only as a background process. I trie...

ErikG

Roadie

856 Views

1 replies

0 likes

Windows
  • 856 Views
  • 1 replies
  • 0 likes

Solved!! I can't open Spotify and i can't reinstall or deinstall the Program!

Hello,I tryit to start spotify ... but nothing happends. then i close the process spotify.exe and i try it again. nothing happends a new spotfy.exe process started. i close spotify.exe and webhelper.... .exe. and i've try it again but again nothing h...

Casual Listener

Hello, I tryit to start spotify ... but nothing happends. then i close the process spotify.exe and i try it again. nothing happends a new spotfy.exe process started. i close spotify.exe and webhelpe...

Stricker78

Casual Listener

2323 Views

2 replies

0 likes

Windows
  • 2323 Views
  • 2 replies
  • 0 likes

Can't play the current song

Hi allAfter 10-15 minutes listening music with premium spotify. A blue pop-up shows up above with this message: "Can't play the current song" This is only happening on my laptop and it started this morning, my other devices are working fine. I've uni...

Casual Listener

Hi all After 10-15 minutes listening music with premium spotify. A blue pop-up shows up above with this message: "Can't play the current song"   This is only happening on my laptop and it sta...

ErikG

Roadie

456 Views

1 replies

1 likes

Windows
  • 456 Views
  • 1 replies
  • 1 likes

Sharing playlists with friends

Hi there! I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist. - There was no notification by email or any sort of notification within the desktop app on t...

Casual Listener

Hi there!   I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist.   - There was no not...

iamnaz

Casual Listener

1763 Views

1 replies

2 likes

Windows
  • 1763 Views
  • 1 replies
  • 2 likes

"Stop" Media keyboard function does not return to start of track

Hi all, I have noticed that Spotify does not have a "Stop" track function built in. My keyboard has the usual media keys i.e. Play/Pause, Stop, Skip Back, Skip Forward, but I have noticed however when I press the "Stop" media key Spotify does not ret...

Casual Listener

Hi all,   I have noticed that Spotify does not have a "Stop" track function built in. My keyboard has the usual media keys i.e. Play/Pause, Stop, Skip Back, Skip Forward, but I have notic...

Unradelic

Music Fan

951 Views

4 replies

0 likes

Windows
  • 951 Views
  • 4 replies
  • 0 likes

iPhone 4s Spotify app crashing; music disappearing; redownload process wont save

music randomly deleted off of phone, app crashes everytime it tries to redownload songs, and then it starts over every time i open the app back up. stuck in a loop. I'm not sure if it's my dinosaur iPhone 4s or the Spotify app itself but there seems ...

Casual Listener

music randomly deleted off of phone, app crashes everytime it tries to redownload songs, and then it starts over every time i open the app back up. stuck in a loop.   I'm not sure if it's my d...

504 Views

0 replies

0 likes

Windows
  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't open. No error messages, just does nothing. Can't even uninstall.

When I click to open spotify, my cursor changes into the loading cursor, and that's it. The same thing happens when I try to uninstall spotify. I've tried practically everything from posts similar to mine, but nothing has worked so far. Please help! ...

Casual Listener

When I click to open spotify, my cursor changes into the loading cursor, and that's it. The same thing happens when I try to uninstall spotify. I've tried practically everything from posts similar to...

jmfiola

Casual Listener

21440 Views

5 replies

1 likes

Windows
  • 21440 Views
  • 5 replies
  • 1 likes

Superuser Contribution it wont download properly - says spotify is running

i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it won't work - any suggestions?

Newbie

i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it...

JulianA_Bogota

Roadie

378 Views

1 replies

0 likes

Windows
  • 378 Views
  • 1 replies
  • 0 likes

Switch to Browse

spotify sais....Spotify doesn't show me "my songs" It sais: "Here you can see your favorite songs, take a look at "Browse" for finding songs to every mood." I've redownloaded Spotify, I've taken a look at Browse, I've relogged to it, ... - but it doe...

Casual Listener

spotify sais.... Spotify doesn't show me "my songs" It sais: "Here you can see your favorite songs, take a look at "Browse" for finding songs to every mood." I've redownloaded Spotify, I've tak...

Hubo

Community Legend

654 Views

4 replies

0 likes

Windows
  • 654 Views
  • 4 replies
  • 0 likes

Solved!! Followers

Hey there,How does the "followers" system work on Spotify and why might I not have any? I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, I don't know if I've misunderstood how to use the features or ...

Casual Listener

Hey there, How does the "followers" system work on Spotify and why might I not have any?   I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, ...

MartinStoichkov

Community Legend

947 Views

3 replies

0 likes

Windows
  • 947 Views
  • 3 replies
  • 0 likes

Spotify is running in background processes.

I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I've tried un and reinstalling, it hasn't helped...W...

Newbie

I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I...

ErikG

Roadie

4191 Views

1 replies

0 likes

Windows
  • 4191 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 1.0.47.13 won't start (windows7)

Hi, Since this weekend my spotify won't start on Windows 7.Can't even uninstall the software. Processes get started but seems to hang and take 25% CPU power constantly. Spotify version: 1.0.47.13.gd8e05b1f Does any one have an idea how to resolve thi...

Casual Listener

Hi,   Since this weekend my spotify won't start on Windows 7. Can't even uninstall the software.   Processes get started but seems to hang and take 25% CPU power constantly.   S...

ruudstraver

Casual Listener

666 Views

1 replies

0 likes

Windows
  • 666 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not launching

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to close it and open Spotify after that I went to Spotify'...

Casual Listener

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to...

ruudstraver

Casual Listener

17799 Views

1 replies

0 likes

Windows
  • 17799 Views
  • 1 replies
  • 0 likes

Spotify Randomly crashes Windows 10 Pro, forces restart.

Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and I have not posted here in hopes an update would fix...

Casual Listener

Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and ...

richwastaken

Casual Listener

904 Views

2 replies

0 likes

Windows
  • 904 Views
  • 2 replies
  • 0 likes

Latest version of the Spotify desktop app for windows will not open.

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update before the problem was when the daily mixes came ou...

Regular

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update ...

tyronliljon

Regular

739 Views

1 replies

0 likes

Windows
  • 739 Views
  • 1 replies
  • 0 likes

Play icon on currently playing song when you press big green "Play" button in a playlist

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the bottom in the "Currently playing" section, but it would...

Casual Listener

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the...

samwiser

Casual Listener

3117 Views

6 replies

1 likes

Windows
  • 3117 Views
  • 6 replies
  • 1 likes