Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
87133 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
815293 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
29420 Views
30 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi guys! I need some help, already talked to Spotify via Twitter a lot but it didn't help me in anything, so, here it is: i simply cannot drag songs around on the Windows 10 desktop app! By this i mean, drag a song (or songs) up or down on any playli...
Hi guys! I need some help, already talked to Spotify via Twitter a lot but it didn't help me in anything, so, here it is: i simply cannot drag songs around on the Windows 10 desktop app...
571 Views
0 replies
0 likes
Hello, I have a problem using Spotify in my two-screen environment (which is basically always). Due to Windows display scaling, Spotify desktop app is always adjusted to main display. If I don't have external monitor connected, it renders correctly. ...
Hello, I have a problem using Spotify in my two-screen environment (which is basically always). Due to Windows display scaling, Spotify desktop app is always adjusted to main displ...
583 Views
0 replies
1 likes
Ok so this kid who made my life **bleep** in secondary school who kept taking pictures of me and setting up fake acounts and bla bla bla all that stuff is still following me on here and i wanna remove him from my life by blocking him on EVERYTHING do...
Ok so this kid who made my life **bleep** in secondary school who kept taking pictures of me and setting up fake acounts and bla bla bla all that stuff is still following me on here and i wanna remov...
Community Legend
18879 Views
1 replies
8 likes
Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who use spotify with buttons to follow them, and also t...
Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who ...
Music Fan
1475 Views
5 replies
1 likes
Hi there Sorry for the vague topic line, but hey. My spotify (i'm on the subscription that lets you play freely on both desktop and mobile apps) has been playing up - I've had four main problems, and they occur on all of my devices (windows pc, andro...
Hi there Sorry for the vague topic line, but hey. My spotify (i'm on the subscription that lets you play freely on both desktop and mobile apps) has been playing up - I've had four main prob...
318 Views
0 replies
0 likes
I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 25 bands, one day it will say I'm following 55 bands...
I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 2...
Community Legend
601 Views
3 replies
0 likes
Hello, we are Zwierd and Niek and we are from the Netherlands. We are currently working on our personal project in order to finish our last year at high school. Our personal project is about the music streaming service Spotify and its usability. In o...
Hello, we are Zwierd and Niek and we are from the Netherlands. We are currently working on our personal project in order to finish our last year at high school. Our personal project is about the musi...
Community Legend
665 Views
3 replies
2 likes
I was listening to the album "Unicornography" by The Falcon and noticed the songs "Little Triggers" and "The Celebutard Chronicles" have their titles swapped.
I was listening to the album "Unicornography" by The Falcon and noticed the songs "Little Triggers" and "The Celebutard Chronicles" have their titles swapped.
Community Legend
357 Views
1 replies
0 likes
Why can't you disable this bar from popping up EVERY time I open spotiy somewhere. Please, let me disable it from popping up. Sure, I can remove temporarily by clicking the X, but jesus christ. I use spotify on multiple computers and I switch between...
Why can't you disable this bar from popping up EVERY time I open spotiy somewhere. Please, let me disable it from popping up. Sure, I can remove temporarily by clicking the X, but jesus christ. I use...
Newbie
5487 Views
8 replies
27 likes
Hi,I'm getting strange behavior in desktop app (Windows 10), when I tried to remove just one song of my Starred list (right click -> "Remove From This Playlist") instead, Spotify removes N songs. I think that I created a bug when yesterday I added MA...
Hi, I'm getting strange behavior in desktop app (Windows 10), when I tried to remove just one song of my Starred list (right click -> "Remove From This Playlist") instead, Spotify removes N son...
358 Views
0 replies
0 likes
Songs in a playlist just stop playing at the end of a song, usually when it involves a local file and pressing pause and play does nothing. The next song only plays if you skip or manually select a song, however I shouldn't have to do this on a playl...
Songs in a playlist just stop playing at the end of a song, usually when it involves a local file and pressing pause and play does nothing. The next song only plays if you skip or manually select a s...
438 Views
0 replies
0 likes
When I start listening an album, Spotify plays first song ok. But when that song is finished it starts playing an totally different random album (and keeps on playing that) instead continuing from the second song on the first selected album. A help w...
When I start listening an album, Spotify plays first song ok. But when that song is finished it starts playing an totally different random album (and keeps on playing that) instead continuing from th...
751 Views
0 replies
1 likes
The downloaded Spotify program for Windows 10 does not allow Spotify to play once the screen turns off (not in sleep, just screen off). It is very frustrating having to keep the screen on (battery drain!) or continually keep waking the screen up. Doe...
The downloaded Spotify program for Windows 10 does not allow Spotify to play once the screen turns off (not in sleep, just screen off). It is very frustrating having to keep the screen on (battery dr...
967 Views
0 replies
0 likes
I have started to get this blue message randomly "Can't play the current song", and when it's there I can't play any songs, not just the current one. I am an unlimited customer using a Windows 10 laptop. any ideas please ?
I have started to get this blue message randomly "Can't play the current song", and when it's there I can't play any songs, not just the current one. I am an unlimited customer using a Win...
Casual Listener
1446 Views
5 replies
2 likes
During each ad break, one of the ads will have another play on top of it and it is making me feel absolutely insane. Sometimes it will play an ad on top of a song. I have tried a few times to completely restart Spotify. The only thing I haven't tried...
During each ad break, one of the ads will have another play on top of it and it is making me feel absolutely insane. Sometimes it will play an ad on top of a song. I have tried a few times to complet...
Casual Listener
747 Views
3 replies
1 likes
Is there a way to make my spotify not download songs on my pc but continue to do so for my android?
Is there a way to make my spotify not download songs on my pc but continue to do so for my android?
Spotify Star
389 Views
1 replies
0 likes
Hello! I have a large playlist (around 800 songs) that I like to listen to when gaming. However, whenever I press shuffle, it only will select about 20-30 songs and play those on loop, instead of playing the whole playlist shuffled. How can I fix thi...
Hello! I have a large playlist (around 800 songs) that I like to listen to when gaming. However, whenever I press shuffle, it only will select about 20-30 songs and play those on loop, instead of pla...
Roadie
657 Views
1 replies
1 likes
Hi, It seems like advanced search, as introduced here, is not working as advertised. "Note: search terms are not case sensitive.". It seems like it is, at least in my version of Spotify. "Zeppelin OR floyd" works, "Zeppelin or floyd" fails. While I h...
Hi, It seems like advanced search, as introduced here, is not working as advertised. "Note: search terms are not case sensitive.". It seems like it is, at least in my version of Spotify. "Ze...
Community Legend
1065 Views
1 replies
0 likes
hi I have playlists on my mac that contain local files from iTunes, I was able to download them to my old iPad for offline playing, I logged out of that device and sold it, bought a Surface Pro, installed Spotify, bu now cannot download the same play...
hi I have playlists on my mac that contain local files from iTunes, I was able to download them to my old iPad for offline playing, I logged out of that device and sold it, bought a Surface Pro, inst...
355 Views
0 replies
0 likes
