Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
8960 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
739 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1717 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it won't work - any suggestions?
i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it...
Roadie
373 Views
1 replies
0 likes
spotify sais....Spotify doesn't show me "my songs" It sais: "Here you can see your favorite songs, take a look at "Browse" for finding songs to every mood." I've redownloaded Spotify, I've taken a look at Browse, I've relogged to it, ... - but it doe...
spotify sais.... Spotify doesn't show me "my songs" It sais: "Here you can see your favorite songs, take a look at "Browse" for finding songs to every mood." I've redownloaded Spotify, I've tak...
Community Legend
644 Views
4 replies
0 likes
Hey there,How does the "followers" system work on Spotify and why might I not have any? I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, I don't know if I've misunderstood how to use the features or ...
Hey there, How does the "followers" system work on Spotify and why might I not have any? I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, ...
Community Legend
940 Views
3 replies
0 likes
I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I've tried un and reinstalling, it hasn't helped...W...
I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I...
Roadie
4175 Views
1 replies
0 likes
Hi, Since this weekend my spotify won't start on Windows 7.Can't even uninstall the software. Processes get started but seems to hang and take 25% CPU power constantly. Spotify version: 1.0.47.13.gd8e05b1f Does any one have an idea how to resolve thi...
Hi, Since this weekend my spotify won't start on Windows 7. Can't even uninstall the software. Processes get started but seems to hang and take 25% CPU power constantly. S...
Casual Listener
663 Views
1 replies
0 likes
So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to close it and open Spotify after that I went to Spotify'...
So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to...
Casual Listener
17784 Views
1 replies
0 likes
Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and I have not posted here in hopes an update would fix...
Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and ...
Casual Listener
902 Views
2 replies
0 likes
My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update before the problem was when the daily mixes came ou...
My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update ...
Regular
733 Views
1 replies
0 likes
This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the bottom in the "Currently playing" section, but it would...
This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the...
Casual Listener
3059 Views
6 replies
1 likes
Goo day, asking for help for the following problem. I log in regularly but i can't play any songs. When I start clicking on the play button it scrolls down to the end of the list and it simply doesn't play .... or there's a pop up telling me that the...
Goo day, asking for help for the following problem. I log in regularly but i can't play any songs. When I start clicking on the play button it scrolls down to the end of the list...
Casual Listener
417 Views
1 replies
0 likes
Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas of what is happening and how can I solve this probl...
Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas ...
357 Views
0 replies
0 likes
What can I do about this please?
What can I do about this please?
299 Views
0 replies
0 likes
every time i try to run spotify i get a white screen and then spotify closes
every time i try to run spotify i get a white screen and then spotify closes
Community Legend
2157 Views
1 replies
0 likes
Hi everyone !I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu !Why that ? It would me super great to have it all the time !Tha...
Hi everyone ! I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu ! Why that...
Casual Listener
409 Views
1 replies
0 likes
Since today spotify automaticly lowers the volume of the song being played when it discovers a video being played in my browser.I can't seem to find a way to turn this off.Is there a way to turn this off or is there a work around since this is rather...
Since today spotify automaticly lowers the volume of the song being played when it discovers a video being played in my browser. I can't seem to find a way to turn this off. Is there a way to turn ...
Regular
442 Views
1 replies
0 likes
Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at spotify care? Don't they want to take responsibility...
Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at s...
Composer
436 Views
1 replies
0 likes
Hi there, I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not save these albums. If I remove them from offline mode on my com...
Hi there, I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not sav...
278 Views
0 replies
0 likes
I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email account?
I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email accoun...
523 Views
0 replies
0 likes
I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried relogging spotify. Any ideas?
I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried re...
612 Views
0 replies
0 likes
HiWhy are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one;https://open.spotify.com/track/22rKL7QSNs9dnkErc6Jb5yWhy is it removed/...
Hi Why are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one; https://open...
Regular
1565 Views
2 replies
0 likes
