Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23297 Views

10 replies

2 likes

  • 23297 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

905383 Views

540 replies

64 likes

  • 905383 Views
  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45163 Views

40 replies

8 likes

  • 45163 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6221 Views

0 replies

4 likes

  • 6221 Views
  • 0 replies
  • 4 likes

Solved!! Spotify not launching

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to close it and open Spotify after that I went to Spotify'...

Casual Listener

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to...

ruudstraver

Casual Listener

17715 Views

1 replies

0 likes

Windows
  • 17715 Views
  • 1 replies
  • 0 likes

Spotify Randomly crashes Windows 10 Pro, forces restart.

Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and I have not posted here in hopes an update would fix...

Casual Listener

Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and ...

richwastaken

Casual Listener

842 Views

2 replies

0 likes

Windows
  • 842 Views
  • 2 replies
  • 0 likes

Latest version of the Spotify desktop app for windows will not open.

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update before the problem was when the daily mixes came ou...

Regular

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update ...

tyronliljon

Regular

707 Views

1 replies

0 likes

Windows
  • 707 Views
  • 1 replies
  • 0 likes

Play icon on currently playing song when you press big green "Play" button in a playlist

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the bottom in the "Currently playing" section, but it would...

Casual Listener

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the...

samwiser

Casual Listener

2681 Views

6 replies

1 likes

Windows
  • 2681 Views
  • 6 replies
  • 1 likes

Spotify problems in playing

Goo day, asking for help for the following problem. I log in regularly but i can't play any songs. When I start clicking on the play button it scrolls down to the end of the list and it simply doesn't play .... or there's a pop up telling me that the...

Newbie

Goo day,  asking for help for the following problem.  I log in regularly but i can't play any songs.  When I start clicking on the play button it scrolls down to the end of the list...

foxtrails485

Casual Listener

385 Views

1 replies

0 likes

Windows
  • 385 Views
  • 1 replies
  • 0 likes

Spotify won´t play any song

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas of what is happening and how can I solve this probl...

Newbie

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas ...

341 Views

0 replies

0 likes

Windows
  • 341 Views
  • 0 replies
  • 0 likes

spotify on Windows is just a white screen

every time i try to run spotify i get a white screen and then spotify closes

Newbie

every time i try to run spotify i get a white screen and then spotify closes

itu_

Community Legend

2130 Views

1 replies

0 likes

Windows
  • 2130 Views
  • 1 replies
  • 0 likes

Daily Mix on laptop, , why can't I see it all the time ?

Hi everyone !I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu !Why that ? It would me super great to have it all the time !Tha...

Casual Listener

Hi everyone ! I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu ! Why that...

ClaraVge

Casual Listener

371 Views

1 replies

0 likes

Windows
  • 371 Views
  • 1 replies
  • 0 likes

Spotify automaticly lowers volume when watching a video in the browser

Since today spotify automaticly lowers the volume of the song being played when it discovers a video being played in my browser.I can't seem to find a way to turn this off.Is there a way to turn this off or is there a work around since this is rather...

Regular

Since today spotify automaticly lowers the volume of the song being played when it discovers a video being played in my browser. I can't seem to find a way to turn this off. Is there a way to turn ...

kaasknak

Regular

404 Views

1 replies

0 likes

Windows
  • 404 Views
  • 1 replies
  • 0 likes

Help system sucks

Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at spotify care? Don't they want to take responsibility...

Casual Listener

Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at s...

MichaelJerzak

Composer

397 Views

1 replies

0 likes

Windows
  • 397 Views
  • 1 replies
  • 0 likes

I want my computer to NOT download albums I save on my phone

Hi there, I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not save these albums. If I remove them from offline mode on my com...

Newbie

Hi there,   I have Spotify on my iPhone 6 and Windows laptop (same account). My laptop does not have much space, so when I save albms to offline mode on my phone, I want my computer to not sav...

268 Views

0 replies

0 likes

Windows
  • 268 Views
  • 0 replies
  • 0 likes

I forgot username and password to my premium account

I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email account?

Visitor

I Tried to reset my password by typing in my username that i used to create the account ... but the 'reset password' email is not showing up.. is it possible to reset it with a different email accoun...

507 Views

0 replies

0 likes

Windows
  • 507 Views
  • 0 replies
  • 0 likes

ALL playlists gone

I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried relogging spotify. Any ideas?

Casual Listener

I opened spotify today to find that all my playlists are missing. All i have is the option to create my first playlist... They are all missing on my phone too, so it's not just the computer. tried re...

596 Views

0 replies

0 likes

Windows
  • 596 Views
  • 0 replies
  • 0 likes

Solved!! Why do you remove tracks that we're available before?

HiWhy are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one;https://open.spotify.com/track/22rKL7QSNs9dnkErc6Jb5yWhy is it removed/...

Regular

Hi Why are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one; https://open...

zipmiX

Regular

1510 Views

2 replies

0 likes

Windows
  • 1510 Views
  • 2 replies
  • 0 likes

Premium Family, spotify connect

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The option is greyed out. So it looks like I only can use Sp...

Newbie

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The optio...

665 Views

0 replies

1 likes

Windows
  • 665 Views
  • 0 replies
  • 1 likes

Solved!! Can't Open Spotify or Uninstall

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came home from school and it was closed. so I opened it up,...

Newbie

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came hom...

violetpicasso

Casual Listener

3524 Views

8 replies

0 likes

Windows
  • 3524 Views
  • 8 replies
  • 0 likes

Icons in sidebar missing

Noticed after update to 1.0.47.13.gd8e05b1f that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client. Is that a bug or is it a feature implemented intentionally in the newer version? I ...

Newbie

Noticed after update to 1.0.47.13.gd8e05b1f  that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client.   Is that a bu...

364 Views

0 replies

1 likes

Windows
  • 364 Views
  • 0 replies
  • 1 likes

Clicking artist says "Can't be found" but I can play their music saved in my playlist just fine

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make. So I clicked ODESZA from who I saved a few songs, but Spotify t...

Casual Listener

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make.   So ...

243 Views

0 replies

0 likes

Windows
  • 243 Views
  • 0 replies
  • 0 likes

Problem with finding songs in playlist when there is a song named asterisk.

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist. This can be recreated by adding the album "Before the Dawn He...

Casual Listener

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist.   T...

326 Views

0 replies

0 likes

Windows
  • 326 Views
  • 0 replies
  • 0 likes