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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84135 Views

40 replies

68 likes

  • 84135 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798109 Views

505 replies

64 likes

  • 798109 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24485 Views

26 replies

7 likes

  • 24485 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3099 Views

0 replies

4 likes

  • 3099 Views
  • 0 replies
  • 4 likes

Can't stop Spotify from launching at startup

Running windows 7 and latest version of Spotify. I have checked DON'T launch Spotify at startup in my preferences. I just looked and this is still selected. Removed Spotify from my startup folder, ran selective startup and unchecked Spotify, even ran...

Casual Listener

Running windows 7 and latest version of Spotify.  I have checked DON'T launch Spotify at startup in my preferences. I just looked and this is still selected.  Removed Spotify from my startu...

furuanku

Roadie

833 Views

1 replies

1 likes

Windows
  • 833 Views
  • 1 replies
  • 1 likes

Old repeat one functionality

Hi spotify,I've been trying to get used to your new repeat one functionality. Where it puts it back to repeat all when you go to another song. However I like discovering new music by listening to a track over and over and then when I'm either tired o...

Casual Listener

Hi spotify, I've been trying to get used to your new repeat one functionality. Where it puts it back to repeat all when you go to another song. However I like discovering new music by listening to...

313 Views

0 replies

1 likes

Windows
  • 313 Views
  • 0 replies
  • 1 likes

Local File ID3 Tags Disappearing

I have a couple of albums that are not available in the streaming library, so I am using local copies. If I add them to my sync'd folder they show up correctly, but if I close and reopen the application the track and album names dissapear. Is there a...

Visitor

I have a couple of albums that are not available in the streaming library, so I am using local copies.  If I add them to my sync'd folder they show up correctly,  but if I close and reopen ...

384 Views

0 replies

1 likes

Windows
  • 384 Views
  • 0 replies
  • 1 likes

Play Queue Queued Tracks clears itself when edited (and ads are playing)

If you have several tracks queued up, and try deleting any of them or changing their order while ads are playing, all queued tracks are deleted from the queue. Adding tracks does not trigger this. Issue presents with both large quantities of queued t...

Newbie

If you have several tracks queued up, and try deleting any of them or changing their order while ads are playing, all queued tracks are deleted from the queue.  Adding tracks does not trigger th...

293 Views

0 replies

0 likes

Windows
  • 293 Views
  • 0 replies
  • 0 likes

Solved!! Song is not available after I plug headphones into computer, but works fine when played on computer

Song is not available after I plug headphones into computer, but works fine when played on computer speakers. Anyone can suggest a solution? Thanks!

Casual Listener

Song is not available after I plug headphones into computer, but works fine when played on computer speakers.   Anyone can suggest a solution? Thanks!

favoritethings

Casual Listener

835 Views

2 replies

0 likes

Windows
  • 835 Views
  • 2 replies
  • 0 likes

Skipping qued songs

I have a problem with spotify playback. I usually roam around various artists selecting songs for my playback que, these are then saved even when I close down spotify. So it often happens that I wan't to play an entire album by an artist, but after h...

Newbie

I have a problem with spotify playback.   I usually roam around various artists selecting songs for my playback que, these are then saved even when I close down spotify. So it often happens th...

750 Views

0 replies

0 likes

Windows
  • 750 Views
  • 0 replies
  • 0 likes

Spotify recommending music I can't listen to in my country?

I'm not sure yet if this is a glitch or some strange design choice, but I have recommendations in my Discover tab that I cannot listen to in my country (United States). I was looking up one of the bands it was recommending me, Denki Groove, thought t...

Casual Listener

I'm not sure yet if this is a glitch or some strange design choice, but I have recommendations in my Discover tab that I cannot listen to in my country (United States).   I was looking up one ...

358 Views

0 replies

0 likes

Windows
  • 358 Views
  • 0 replies
  • 0 likes

High CPU Usage on Browse Screen

When opening spotify to the "Browse" screen I get a constant 30%-40% CPU usage that quickly drains the laptop battery. If I navigate to another screen such as "Your Daily Mix", the high CPU usage goes away. Operating System: Windows 10 (64-bit)System...

Newbie

  When opening spotify to the "Browse" screen I get a constant 30%-40% CPU usage that quickly drains the laptop battery.  If I navigate to another screen such as "Your Daily Mix", the high...

461 Views

0 replies

0 likes

Windows
  • 461 Views
  • 0 replies
  • 0 likes

Spotify changes songs I've downloaded (local files)

I've downloaded and paid for live recordings from concerts I've been too. When I import them to Spotify, the song titles and album names are changed. Why? This doesn't happen to every song, just some.

Casual Listener

I've downloaded and paid for live recordings from concerts I've been too. When I import them to Spotify, the song titles and album names are changed. Why? This doesn't happen to every song, just some.

stinalinnea

Casual Listener

838 Views

2 replies

1 likes

Windows
  • 838 Views
  • 2 replies
  • 1 likes

Spotify won't play any imported files on Windows 10

The files show up on the local files screen and it shows all the information for them, but when I try to play one I get "This song is not available. If you have the file on your computer you can import it." I also cannot add any music to it either. I...

Casual Listener

The files show up on the local files screen and it shows all the information for them, but when I try to play one I get "This song is not available. If you have the file on your computer you can impo...

ConnerReedy

Casual Listener

663 Views

3 replies

1 likes

Windows
  • 663 Views
  • 3 replies
  • 1 likes

Local File replace spotify song?!?

'Morning.Yesterday i linked a folder for the local files. it worked well but today i started a spotify song (not a local file) and started a local file instead of the spotify song, on the screen i can see the title and the cover of spotify song but i...

Casual Listener

'Morning. Yesterday i linked a folder for the local files. it worked well but today i started a spotify song (not a local file) and started a local file instead of the spotify song, on the scre...

670 Views

0 replies

0 likes

Windows
  • 670 Views
  • 0 replies
  • 0 likes

Solved!! Não ouvir a musica, não funciona

Já notei na playlist com mix infinito, fica tocando de tempos em tempos a mesma musica ou o artista mesmo você colocando que não quer ouvir. Isso acontece com frenquencia e está se tornando chato.

Casual Listener

Já notei na playlist com mix infinito, fica tocando de tempos em tempos a mesma musica ou o artista mesmo você colocando que não quer ouvir. Isso acontece com frenquencia e está se tornando chato.

Bittencourt

Spotify Star

1676 Views

3 replies

0 likes

Windows
  • 1676 Views
  • 3 replies
  • 0 likes

premium freezes at 3/4 song

very annoiing , i use the premium app at the store and every 3 or 4 songs the app freezes. When i skip 10 seconds it start again.a solution would be nice , this isn't working for me certainly because it's a paying app.

Newbie

very annoiing , i use the premium app at the store and every 3 or 4 songs the app freezes. When i skip 10 seconds it start again. a solution would be nice , this isn't working for me certa...

408 Views

0 replies

1 likes

Windows
  • 408 Views
  • 0 replies
  • 1 likes

Is there a way to just play an endless playlist of random songs?

I used to have a Deezer account, but then my phone plan provided me with Spotify Premium, so I obviously switched. In Deezer there is a feature called Flow, which just plays music endlessly based on your preferences. Now I do know that there are Dail...

Visitor

I used to have a Deezer account, but then my phone plan provided me with Spotify Premium, so I obviously switched. In Deezer there is a feature called Flow, which just plays music endlessly based on ...

MartinStoichkov

Community Legend

4670 Views

3 replies

3 likes

Windows
  • 4670 Views
  • 3 replies
  • 3 likes

PC client crash - loops about 1 sec of music

When using the PC client (Win 10) I am getting a strage crash every now and then: About one second of the music is being played repeatedly until I close _and_ restart the client. I tried to reinstall the client and turned hardware acceleration off. O...

Casual Listener

When using the PC client (Win 10) I am getting a strage crash every now and then: About one second of the music is being played repeatedly until I close _and_ restart the client. I tried to reinstall...

452 Views

0 replies

1 likes

Windows
  • 452 Views
  • 0 replies
  • 1 likes

Solved!! Menu won't charge /search engine is dead

Hi everyone, I hope someone had this problem and might help me. I don't have access to the menu anymore. I tried to shut Spotify off, turn it on again, disconnect, connect again. I've got a blank (grey) space where the menu should be. It won't charge...

Casual Listener

Hi everyone, I hope someone had this problem and might help me.   I don't have access to the menu anymore. I tried to shut Spotify off, turn it on again, disconnect, connect again.   ...

trippy3003

Newbie

7920 Views

28 replies

1 likes

Windows
  • 7920 Views
  • 28 replies
  • 1 likes

Esperando uma conexão (Waiting a connection)

Não consigo sincronizar minhas musicas offline no Windows10.Firewall ja esta desativado

Casual Listener

Não consigo sincronizar minhas musicas offline no Windows10. Firewall ja esta desativado

maziiinho

Casual Listener

1304 Views

4 replies

0 likes

Windows
  • 1304 Views
  • 4 replies
  • 0 likes

Public Network. Connect someone elses device?

I stay in hotels frequently. I love the connect to a device feature. However at the hotel when i connected to network I now have access to someones PS4. Which will apparently wake up and start playing? Hilarious but Im guessing that means someone can...

Casual Listener

I stay in hotels frequently. I love the connect to a device feature. However at the hotel when i connected to network I now have access to someones PS4. Which will apparently wake up and start playin...

689 Views

0 replies

1 likes

Windows
  • 689 Views
  • 0 replies
  • 1 likes

Can't log in with facebook due to proxy settings and firewall

I'm having trouble with spotify. This has never happened to me before, but I can't seem to log in on my laptop. I've tried uninstalling and reinstalling, turning off my firewall, etc. Nothing has worked. Also I have no clue as to where I can find my ...

Newbie

I'm having trouble with spotify. This has never happened to me before, but I can't seem to log in on my laptop. I've tried uninstalling and reinstalling, turning off my firewall, etc. Nothing has wor...

677 Views

0 replies

0 likes

Windows
  • 677 Views
  • 0 replies
  • 0 likes