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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2056 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150416 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138403 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11277 Views

1 replies

6 likes

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  • 1 replies
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Muffled Audio

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify to no avail. Is this a common problem? Is there a wa...

Newbie

Recently, the artists vocals for any song are extremely muffled. The words are barely able to be heard over the music which doesnt sound any louder than usual. I uninstalled and reinstalled Spotify t...

moondrgns

Newbie

6199 Views

6 replies

2 likes

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  • 2 likes

Can't download local data

Hello, I started using Spotify Premium on my Windows PC and Iphone5 today. I am not able to download random files of my local data. I put them in a playlist. Some work, others don't. When I restart the download sometimes some of the files work but I ...

Newbie

Hello,   I started using Spotify Premium on my Windows PC and Iphone5 today. I am not able to download random files of my local data. I put them in a playlist. Some work, others don't. When I ...

McLachlan

Roadie

589 Views

1 replies

0 likes

Windows
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Song Bar on PC / Win 8.1

Hello,when i switch between Spotiy and a game (or the browser, Word or whatever), the Song Bar (left: cover, middle: skip, shuffle, play/pause etc, right hand side: volume control) freezes in the current state. This means that it freezes in the state...

Casual Listener

Hello, when i switch between Spotiy and a game (or the browser, Word or whatever), the Song Bar (left: cover, middle: skip, shuffle, play/pause etc, right hand side: volume control) freezes in the c...

418 Views

0 replies

0 likes

Windows
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This track is not available on some albums.

A lot of the music I listen to on spotify seems to suddenly be saying "this track in not available". To give some specific examples some of these albums are. Ben Howard "I forget where we were". Aphex twin, loads of stuff, but "druqks" isn't there. R...

Visitor

A lot of the music I listen to on spotify seems to suddenly be saying "this track in not available". To give some specific examples some of these albums are. Ben Howard "I forget where we were". Aphe...

crematedman

Community Legend

454 Views

1 replies

0 likes

Windows
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Superuser Contribution [SOLVED]Spotify hängt bei der ersten Sekunde

Seit ein paar Tagen, hängt bei mir Spotify bei 0 Sekunden und es werden Songs nicht mehr abgespielt. Sobald ich itunes öffne, startet die Wiedergabe in Spotify.....Wenn ich itunes wieder schließe, stoppt die Wiedergabe in Spotify... Oo Windows Sounds...

Music Fan

Seit ein paar Tagen, hängt bei mir Spotify bei 0 Sekunden und es werden Songs nicht mehr abgespielt.   Sobald ich itunes öffne, startet die Wiedergabe in Spotify..... Wenn ich itunes wieder s...

Alex

Spotify Legend

2430 Views

3 replies

0 likes

Windows
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Skipping every song.

Spotify just keeps skipping every song without stoping for some reason. I have tried reinstalling the app, reinstailling my sound drivers, updating java. I have seen alot of threads with the same problem but from like months/years ago, and nothing in...

Casual Listener

Spotify just keeps skipping every song without stoping for some reason. I have tried reinstalling the app, reinstailling my sound drivers, updating java. I have seen alot of threads with the same pro...

crematedman

Community Legend

442 Views

1 replies

0 likes

Windows
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My Songs Problem

Usually when I click on 'Songs' under the 'Your Music' tab, it shows all of my saved songs, now when I click on it I get redirected to 'Browse'. Problem only appears on desktop.

Newbie

Usually when I click on 'Songs' under the 'Your Music' tab, it shows all of my saved songs, now when I click on it I get redirected to 'Browse'. Problem only appears on desktop. 

lostwords13

Newbie

380 Views

1 replies

0 likes

Windows
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  • 1 replies
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Spotify stops playing after 1 second

Hey everybody,I have a big problem. Every time i choose a song it only plays 1 second and than I don't hear sound anymore. What can I do? I tried re-installing spotify and I tried something with the cache but it didn't work. And everytime I changed t...

Newbie

Hey everybody, I have a big problem. Every time i choose a song it only plays 1 second and than I don't hear sound anymore. What can I do? I tried re-installing spotify and I tried something with th...

354 Views

0 replies

0 likes

Windows
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No puedo ver "Mis Canciones".

Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" porqué hacerlo salta lo siguiente teniendo casi 150/200 músicas guardadas:Al darle doble click se reproduce...

Newbie

Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" porqué hacerlo salta lo siguiente teniendo casi 150/200 ...

rogernavarrete

Newbie

5487 Views

8 replies

7 likes

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Spotify skips the songs and stops playing after 2 seconds

hi!from this evening on my spotify player skips most of the songs and the few songs that start playing, stop again in 2 seconds... actually a reinstalled, cleared the cache, etc.... but nothing helped.i tried spotify on my iphone too and the problem ...

Newbie

hi! from this evening on my spotify player skips most of the songs and the few songs that start playing, stop again in 2 seconds... actually a reinstalled, cleared the cache, etc.... but nothing hel...

eLaZizY

Casual Listener

544 Views

2 replies

1 likes

Windows
  • 544 Views
  • 2 replies
  • 1 likes

"Can't play current song" when gaming

I'm playing games and I get this issue ( Overwatch mostly) where after I leave a match, the song suddenly stops and I can hear a 'pop' as though the headset has disconnected. All other audio still works (game volume, youtube etc.). I get the impressi...

Newbie

I'm playing games and I get this issue ( Overwatch mostly) where after I leave a match, the song suddenly stops and I can hear a 'pop' as though the headset has disconnected. All other audio still wo...

368 Views

0 replies

0 likes

Windows
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Lyrics and missing songs

To whom it may concern, I already saw your post about the lyrics comming back, but that is 6 months old and we still doesn't got the lyrics back. What is so difficult adding lyrics to the songs? I had an addon for winamp that did this in the 90s, why...

Newbie

To whom it may concern,     I already saw your post about the lyrics comming back, but that is 6 months old and we still doesn't got the lyrics back. What is so difficult adding lyrics to...

473 Views

0 replies

0 likes

Windows
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What's playing area freezes after ads

This has been happening for a while and it's pretty frustrating. After an ad plays, the bottom left section freezes at what I was listening to before the ad - you can even see the name of the ad at the bottom. In the attachment, you can see I'm liste...

Newbie

This has been happening for a while and it's pretty frustrating. After an ad plays, the bottom left section freezes at what I was listening to before the ad - you can even see the name of the ad at t...

364 Views

0 replies

0 likes

Windows
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Stuttering sound & mouse when using Spotify Desktopapp & Chrome

Hello everyone, i´m currently running Windows 10 64-bit (Anniversary Update) with up to date drivers. Im using the Spotify-desktopapp and Chrome. Since the second last update of the Spotify-desktopapp i´m experiencing a weird issue. While listening t...

Newbie

Hello everyone,   i´m currently running Windows 10 64-bit (Anniversary Update) with up to date drivers. Im using the Spotify-desktopapp and Chrome. Since the second last update of the Spotify-...

507 Views

0 replies

0 likes

Windows
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won't play and scrolls songs

I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop. I also receive a banner at the top saying "This song is not available. If you have the file on your computer you ca...

Casual Listener

I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop.    I also receive a banner at the top saying "T...

eastbournedavid

Casual Listener

412 Views

3 replies

1 likes

Windows
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  • 3 replies
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Interface gets stuck on ad and doesn't show song or time anymore

Since some time now, I have this stupid issue that Spotify would bug out after playing an ad and get stuck on the ad image as well as the ad time.So when my music plays again I don't see what is being played or the time progress bar.Only restarting S...

Casual Listener

Since some time now, I have this stupid issue that Spotify would bug out after playing an ad and get stuck on the ad image as well as the ad time. So when my music plays again I don't see what is be...

405 Views

0 replies

0 likes

Windows
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spotify shuts down when I unplug the adapter

Hi there, my spotify player always shuts down when I unplug adapter from my notebook. When I restart it, it will even have old playlist loaded up. As I have to unplug the notebook quite often I would really like it to stay as it is. Is there any solu...

Newbie

Hi there, my spotify player always shuts down when I unplug adapter from my notebook. When I restart it, it will even have old playlist loaded up. As I have to unplug the notebook quite often I would...

432 Views

0 replies

0 likes

Windows
  • 432 Views
  • 0 replies
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Conflict Offline Files - PC vs iPhone

Hello, I am having cruical and boring issue with Spotify.As a spotify premium member, I use it both in iPhone and PC. I mostly listen it in offline mode in iPhone but I prefer online mode for PC. So I do not need to waste space to download songs for ...

Newbie

Hello,   I am having cruical and boring issue with Spotify. As a spotify premium member, I use it both in iPhone and PC. I mostly listen it in offline mode in iPhone but I prefer online mode ...

365 Views

0 replies

0 likes

Windows
  • 365 Views
  • 0 replies
  • 0 likes

"This song is not available", Spotify seems to think I'm offline

I get the error message "This song is not available. If you have the file on your computer you can import it." when I try playing any song. I'm not in offline mode, and able to browse the whole catalogue. I have narrowed the problem down a bit:- I ha...

Casual Listener

I get the error message "This song is not available. If you have the file on your computer you can import it." when I try playing any song. I'm not in offline mode, and able to browse the whole catal...

evelyn99

Newbie

742 Views

3 replies

1 likes

Windows
  • 742 Views
  • 3 replies
  • 1 likes