Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83776 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
794471 Views
504 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23641 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me directly to the artists page (which of course I don't ...
So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me dir...
634 Views
0 replies
1 likes
Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to login on my spotify and have 2 step verification on my facebook...
Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to lo...
260 Views
0 replies
0 likes
Hi, I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, which has no effect on my speaker's volume. However, when ch...
Hi, I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, ...
Community Legend
651 Views
1 replies
0 likes
Hello everybody, i have a problem about which is defined at title. I have created too much playists. Only one of my playist, i can not see the recommended songs in this playist. Other playists there have Recommended Song Optional. For instance K O R ...
Hello everybody, i have a problem about which is defined at title. I have created too much playists. Only one of my playist, i can not see the recommended songs in this playist. Other playists there ...
Casual Listener
434 Views
1 replies
0 likes
Playlists cannot be dragged into a new playlist folder unless it already contains a playlist Steps to reproduce on Windows1. Create a new playlist folder2. Attempt to drag an existing playlist into this folder3. Playlist is not moved Not, this bug ca...
Playlists cannot be dragged into a new playlist folder unless it already contains a playlist Steps to reproduce on Windows 1. Create a new playlist folder 2. Attempt to drag an existing pl...
262 Views
0 replies
0 likes
I have a playlist of 100+ songs and when I put new local files songs in it and sync them to my iPad spotify plays all of them randomly, and once I skip through them it dosen't play them at all when I hit shuffle, it only plays other songs in my playl...
I have a playlist of 100+ songs and when I put new local files songs in it and sync them to my iPad spotify plays all of them randomly, and once I skip through them it dosen't play them at all when I...
Casual Listener
436 Views
1 replies
0 likes
I can't find the song Teach Me How by Dirt Poor Robins. Its on the CD The Cage, but it isnt of spotify or anywhere else really. Can anyone help?
I can't find the song Teach Me How by Dirt Poor Robins. Its on the CD The Cage, but it isnt of spotify or anywhere else really. Can anyone help?
Roadie
374 Views
1 replies
0 likes
Hallo, Kann seid etwa 13 Uhr kein Spotify mehr hören, es meint immer ich sei Offline.Meine Internet Verbindung besteht aber ganz normal, und da die Spotify.com/de Seite 3 Minuten braucht um zu laden (jede andere unter 3 Sekunden) würde ich mal an ein...
Hallo, Kann seid etwa 13 Uhr kein Spotify mehr hören, es meint immer ich sei Offline. Meine Internet Verbindung besteht aber ganz normal, und da die Spotify.com/de Seite 3 Minuten braucht um zu lade...
303 Views
0 replies
0 likes
Premium subscriptionVersion 1.0.45.186.g3b5036d6Any solution?
Premium subscription Version 1.0.45.186.g3b5036d6 Any solution?
742 Views
0 replies
0 likes
As you can see, double scroll bar, one for friends, one for the edge of the screen, doesn't go up and down. I've got a 4k monitor, so 3840x2160 so it can't be too small. Doing "ctrl -" gets rid of it, but then text is darn small. This is the desktop ...
As you can see, double scroll bar, one for friends, one for the edge of the screen, doesn't go up and down. I've got a 4k monitor, so 3840x2160 so it can't be too small. Doing "ctrl...
1347 Views
0 replies
0 likes
I am fully connected to my Internet and all other sites, mail, browses, etc are working correctly but Spotify sends me errors messages that I am offline, or and error 4, or that they cannot play the song right now. Once a song does begin to play, it ...
I am fully connected to my Internet and all other sites, mail, browses, etc are working correctly but Spotify sends me errors messages that I am offline, or and error 4, or that t...
1266 Views
0 replies
0 likes
Hi,I am exepriencing significant inconvenience when I try to run Spotify on Windows 8.1 pro: the Spotify does not see Marantz NA6005 standalone network player device. However when I run virtual Debian on the same Windows 8.1 then Spotify on Debian se...
Hi, I am exepriencing significant inconvenience when I try to run Spotify on Windows 8.1 pro: the Spotify does not see Marantz NA6005 standalone network player device. However when I run virtual Deb...
1591 Views
0 replies
0 likes
Is it a thing now that Spotify removes our public playlists from our profile? I can't view my own playlists or others. Hope this is just temporary, and not yet another move of Spotify to decrease the level of community, for which I started using it i...
Is it a thing now that Spotify removes our public playlists from our profile? I can't view my own playlists or others. Hope this is just temporary, and not yet another move of Spotify to decrease the...
315 Views
0 replies
0 likes
Hello, I've been having an issue when playing songs from 1 album ONLY while using Spotify desktop for windows 7, the album is Connection by The Green Children, I found this very odd, as this doesn't happen while I listen to that same album trough Spo...
Hello, I've been having an issue when playing songs from 1 album ONLY while using Spotify desktop for windows 7, the album is Connection by The Green Children, I found this very odd, as this doe...
Not applicable
664 Views
4 replies
0 likes
The app on the iPhone or on Windows say i have 0 friends on facebook who uses spotify, but i have a friend and i saw his account on his phone and he had the same friends i have just from facebook, but I can't find them in my phone or computer. I am l...
The app on the iPhone or on Windows say i have 0 friends on facebook who uses spotify, but i have a friend and i saw his account on his phone and he had the same friends i have just from facebook, bu...
Roadie
882 Views
1 replies
0 likes
On both my android and on my laptop I have had instances of my songs from my playlist being started halfway through. Mostly on my android, but it has recently happened on my computer too.
On both my android and on my laptop I have had instances of my songs from my playlist being started halfway through. Mostly on my android, but it has recently happened on my computer too.
Roadie
2500 Views
3 replies
0 likes
1. I had Equalify Pro installed on my computer and they had an updated version that is supposed to work with this new version of Spotify. Well, I installed the new Equalify and it does not work. No matter what I do.2. When I play music, I have NO aud...
1. I had Equalify Pro installed on my computer and they had an updated version that is supposed to work with this new version of Spotify. Well, I installed the new Equalify and it does not work. No m...
Roadie
748 Views
2 replies
1 likes
Man... This Spotify support sucks, where is the live chat? Anyhow, NO Chromecasts appear in my devices, neither in my web player or desktop player on Win10. I've tried all the regular troubleshooting steops. How in the world can I fix this and play f...
Man... This Spotify support sucks, where is the live chat? Anyhow, NO Chromecasts appear in my devices, neither in my web player or desktop player on Win10. I've tried all the regular troubl...
Newbie
470 Views
1 replies
0 likes
Running windows 7 and latest version of Spotify. I have checked DON'T launch Spotify at startup in my preferences. I just looked and this is still selected. Removed Spotify from my startup folder, ran selective startup and unchecked Spotify, even ran...
Running windows 7 and latest version of Spotify. I have checked DON'T launch Spotify at startup in my preferences. I just looked and this is still selected. Removed Spotify from my startu...
Roadie
833 Views
1 replies
1 likes
Hi spotify,I've been trying to get used to your new repeat one functionality. Where it puts it back to repeat all when you go to another song. However I like discovering new music by listening to a track over and over and then when I'm either tired o...
Hi spotify, I've been trying to get used to your new repeat one functionality. Where it puts it back to repeat all when you go to another song. However I like discovering new music by listening to...
311 Views
0 replies
1 likes
