Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87168 Views

40 replies

68 likes

  • 87168 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

815703 Views

505 replies

64 likes

  • 815703 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29477 Views

30 replies

7 likes

  • 29477 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3459 Views

0 replies

4 likes

  • 3459 Views
  • 0 replies
  • 4 likes

Solved!! Why do you remove tracks that we're available before?

HiWhy are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one;https://open.spotify.com/track/22rKL7QSNs9dnkErc6Jb5yWhy is it removed/...

Regular

Hi Why are you removing tracks that previously was playable? For instance, there is one track that I really love that I have in my favorites, but can no longer play. It's this one; https://open...

zipmiX

Regular

1464 Views

2 replies

0 likes

Windows
  • 1464 Views
  • 2 replies
  • 0 likes

Premium Family, spotify connect

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The option is greyed out. So it looks like I only can use Sp...

Newbie

Recently I upgraded my Spotify account to Family Premium. I use Spotify Connect to play through a Gramofon, but the device is not available in the Windows Desktop Apps of my family members. The optio...

644 Views

0 replies

1 likes

Windows
  • 644 Views
  • 0 replies
  • 1 likes

Solved!! Can't Open Spotify or Uninstall

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came home from school and it was closed. so I opened it up,...

Newbie

I have an issue... it is getting me mad.. I start up my spotify, nothing shows up, I go to my task manager, spotify is a background proccess, I was listening to it when I went to bed, then I came hom...

violetpicasso

Casual Listener

3337 Views

8 replies

0 likes

Windows
  • 3337 Views
  • 8 replies
  • 0 likes

Icons in sidebar missing

Noticed after update to 1.0.47.13.gd8e05b1f that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client. Is that a bug or is it a feature implemented intentionally in the newer version? I ...

Newbie

Noticed after update to 1.0.47.13.gd8e05b1f  that icons of functions like "Browse", "Radio" and "Your music" are missing in the left sidebar in windows desktop client.   Is that a bu...

341 Views

0 replies

1 likes

Windows
  • 341 Views
  • 0 replies
  • 1 likes

Clicking artist says "Can't be found" but I can play their music saved in my playlist just fine

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make. So I clicked ODESZA from who I saved a few songs, but Spotify t...

Casual Listener

So I was trying to look up some of the artists whose songs I've saved to some playlists. I was mainly curious to see if their Spotify artist page would name the genre of music they make.   So ...

222 Views

0 replies

0 likes

Windows
  • 222 Views
  • 0 replies
  • 0 likes

Problem with finding songs in playlist when there is a song named asterisk.

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist. This can be recreated by adding the album "Before the Dawn He...

Casual Listener

If you have a called '*' in a playlist, it acts as a "catch-all" when typing to find tunes. This means that you cannot find any songs that are located beneath the '*' song in the playlist.   T...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

Spotify don't remember last played song or queue list on restart

When I've a long list of queued songs and/or playing from a playlist and I turn off Spotify or my computer and the app won't remember the queue or the last song in a playlist I played from recently.Sometimes it starts up with a song and queue that I ...

Casual Listener

When I've a long list of queued songs and/or playing from a playlist and I turn off Spotify or my computer and the app won't remember the queue or the last song in a playlist I played from recently. ...

Blueberry

Roadie

3819 Views

3 replies

11 likes

Windows
  • 3819 Views
  • 3 replies
  • 11 likes

Windows app crashing upon launch

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down.Windows 10. Account is OK as works fine on other devices.Just tried logging all other devices off and rein...

Newbie

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down. Windows 10. Account is OK as works fine on other de...

nurshyuhaida

Newbie

455 Views

2 replies

0 likes

Windows
  • 455 Views
  • 2 replies
  • 0 likes

Local MP3 file "not available".

Hey guys. I downloaded Princess Nokia's free mixtape and would love to add some of the songs to my playlists. The songs are in MP3 format. However, whenever I try to play the songs in Spotify, I get the following error message: I don't have this issu...

Newbie

Hey guys.   I downloaded Princess Nokia's free mixtape and would love to add some of the songs to my playlists. The songs are in MP3 format. However, whenever I try to play the songs in Spotif...

423 Views

0 replies

0 likes

Windows
  • 423 Views
  • 0 replies
  • 0 likes

Odd window resolution

Brief description of the issue:Using spotify in full screen has and odd resolution of 1936x1066, on a 1920x1080 display, seems to have some weird effects.Effects include:Fullscreening while hovering on both monitors will create a small line on the ot...

Gig Goer

Brief description of the issue: Using spotify in full screen has and odd resolution of 1936x1066, on a 1920x1080 display, seems to have some weird effects. Effects include: Fullscreening while ho...

1131 Views

0 replies

0 likes

Windows
  • 1131 Views
  • 0 replies
  • 0 likes

All songs not showing under a saved album.

The Spotify client updated today to 1.0.47.13 and now when I click on any saved album, it's not showing the full track listing. It's doing this for all of them. An example is in the attachment. Oops! Nevermind. I restarted the client and that helped....

Gig Goer

The Spotify client updated today to 1.0.47.13 and now when I click on any saved album, it's not showing the full track listing. It's doing this for all of them.   An example is in the att...

1571 Views

0 replies

0 likes

Windows
  • 1571 Views
  • 0 replies
  • 0 likes

Problem downloading songs in windows 10

I'm a premium user but the "download" switch doesnt appear in "Your Music" > Songs. I want to download the songs from the the songs i clicked "Save to Your Music", cut the **bleep** about making the songs i want to download into a playlist and downlo...

Newbie

I'm a premium user but the "download" switch doesnt appear in "Your Music" > Songs.   I want to download the songs from the the songs i clicked "Save to Your Music", cut the **bleep** about...

itu_

Community Legend

396 Views

1 replies

0 likes

Windows
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! removal of devices tab

i have spotify premium and read that i can sync all my music into my ipod third generation. what i read said that to sync the music to the ipod the devices tab needed to be oppened i looked and looked and cant find it. is there any other way i can sy...

Newbie

i have spotify premium and read that i can sync all my music into my ipod third generation. what i read said that to sync the music to the ipod the devices tab needed to be oppened i looked and looke...

MattSuda

Spotify Star

1168 Views

2 replies

0 likes

Windows
  • 1168 Views
  • 2 replies
  • 0 likes

Saving Songs vs Saving Albums

This only seems to happen on the windows desktop client for me (i havent tested this from my Mac), but songs that are part of albums that I have saved dont appear in my saved songs list. Example: I want to add a full album to my library, so I click t...

Newbie

This only seems to happen on the windows desktop client for me (i havent tested this from my Mac), but songs that are part of albums that I have saved dont appear in my saved songs list.  Exampl...

529 Views

0 replies

1 likes

Windows
  • 529 Views
  • 0 replies
  • 1 likes

Play all songs

So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me directly to the artists page (which of course I don't ...

Regular

So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me dir...

646 Views

0 replies

1 likes

Windows
  • 646 Views
  • 0 replies
  • 1 likes

suddenly 2 ps4s on my devices list??

Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to login on my spotify and have 2 step verification on my facebook...

Newbie

Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to lo...

272 Views

0 replies

0 likes

Windows
  • 272 Views
  • 0 replies
  • 0 likes

Volume control with active speakers

Hi, I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, which has no effect on my speaker's volume. However, when ch...

Newbie

Hi,   I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, ...

itu_

Community Legend

661 Views

1 replies

0 likes

Windows
  • 661 Views
  • 1 replies
  • 0 likes

Playist Recommended Songs Problem.

Hello everybody, i have a problem about which is defined at title. I have created too much playists. Only one of my playist, i can not see the recommended songs in this playist. Other playists there have Recommended Song Optional. For instance K O R ...

Casual Listener

Hello everybody, i have a problem about which is defined at title. I have created too much playists. Only one of my playist, i can not see the recommended songs in this playist. Other playists there ...

Test89

Casual Listener

448 Views

1 replies

0 likes

Windows
  • 448 Views
  • 1 replies
  • 0 likes

Playlist sorting options

Playlists cannot be dragged into a new playlist folder unless it already contains a playlist Steps to reproduce on Windows1. Create a new playlist folder2. Attempt to drag an existing playlist into this folder3. Playlist is not moved Not, this bug ca...

Newbie

Playlists cannot be dragged into a new playlist folder unless it already contains a playlist   Steps to reproduce on Windows 1. Create a new playlist folder 2. Attempt to drag an existing pl...

271 Views

0 replies

0 likes

Windows
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Spotify plays all local files songs that I just added, then doesn't play them at all

I have a playlist of 100+ songs and when I put new local files songs in it and sync them to my iPad spotify plays all of them randomly, and once I skip through them it dosen't play them at all when I hit shuffle, it only plays other songs in my playl...

Casual Listener

I have a playlist of 100+ songs and when I put new local files songs in it and sync them to my iPad spotify plays all of them randomly, and once I skip through them it dosen't play them at all when I...

OrangeLord

Casual Listener

450 Views

1 replies

0 likes

Windows
  • 450 Views
  • 1 replies
  • 0 likes