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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83490 Views

40 replies

68 likes

  • 83490 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791523 Views

503 replies

64 likes

  • 791523 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22925 Views

24 replies

7 likes

  • 22925 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

  • 3026 Views
  • 0 replies
  • 4 likes

Ad playing over and over again

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out and back in but it's pretty annoying. Why is this ...

Casual Listener

Hello, I'm having a problem with an ad playing over and over again. It will stop playing but I can only play the ad. I am unable to play any songs while this is happening. I can fix it by logging out...

McLachlan

Roadie

516 Views

1 replies

2 likes

Windows
  • 516 Views
  • 1 replies
  • 2 likes

Discover Weekly playlist image

The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i have it connected to facebook thats were it came from howe...

Casual Listener

The picture on my Discover Weekly playlist I dont want to veiw it any more, How ever its been there for a while now bout maybe 3 months and time goes on people chagne i just want it removed i ha...

timmieschaap

Composer

511 Views

1 replies

0 likes

Windows
  • 511 Views
  • 1 replies
  • 0 likes

not playing

HelloHave uninstaled and re-installed Spotify.Does not play any music when clicked on.Fast forwards every playlist!Help!Cecilia(the breaking your heart variety) x

Casual Listener

Hello Have uninstaled and re-installed Spotify. Does not play any music when clicked on. Fast forwards every playlist! Help! Cecilia(the breaking your heart variety) x

McLachlan

Roadie

997 Views

6 replies

0 likes

Windows
  • 997 Views
  • 6 replies
  • 0 likes

Spotify doesn't find a real internet connection. (Error code: 4 and 2)

Hello everyone! I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is no solution yet. My ISP can't make the connection with the Sp...

Casual Listener

Hello everyone!   I am sad that I have to contact support here but a premium user like myself has no other option. So basically the issue persists for like 5 days (or something) and there is n...

ordean

Casual Listener

1354 Views

7 replies

0 likes

Windows
  • 1354 Views
  • 7 replies
  • 0 likes

Spotify (Desktop) Window going invisible

Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I cant use it after several reinstalls. Thanks.

Newbie

Everytime I start Spotify the window shows for a second and then hides itself. In the taskbar and on task manager its still running but wont show up as a window. Please help me fix this as I can...

723 Views

0 replies

0 likes

Windows
  • 723 Views
  • 0 replies
  • 0 likes

Windows client autoplays some loud sample upon opening

What fresh **bleep** is this? My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening. No way to turn this "feature" off in settings that I can find. A lot of people who might use the c...

Regular

What fresh **bleep** is this?  My Windows Spotify client now plays 15-20 seconds of some random piece of dance/R&B music at maximum volume upon opening.  No way to turn this "feature" o...

user-removed

Not applicable

656 Views

3 replies

2 likes

Windows
  • 656 Views
  • 3 replies
  • 2 likes

Where are my downloads?

New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my desktop. I watched the tracks being downloaded but can't find them. W...

Visitor

New user David here.  I downloaded a Doris Day album just now.  I want to put the tracks on a flash drive so I can listen to it on my car receiver.  Can find the tracks anywhere on my ...

kryddersen

Gig Goer

452 Views

1 replies

0 likes

Windows
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! CAN'T PLAY ANY SONGS

Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...

Regular

Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next.   I tried to uninstall on all ...

Catee

Community Legend

1655 Views

9 replies

0 likes

Windows
  • 1655 Views
  • 9 replies
  • 0 likes

Spotify updated now certain songs will not play.

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the files on my computer. It's not just a few artists ...

Newbie

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the...

425 Views

0 replies

0 likes

Windows
  • 425 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Restarting

The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.

Newbie

  The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore. 

Nico

Community Legend

677 Views

1 replies

0 likes

Windows
  • 677 Views
  • 1 replies
  • 0 likes

PC Desktop App doesn't see Sonos

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only plays out the PC speakers. What should I be looking...

Newbie

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only ...

789 Views

0 replies

1 likes

Windows
  • 789 Views
  • 0 replies
  • 1 likes

App problems

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

Newbie

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

386 Views

0 replies

0 likes

Windows
  • 386 Views
  • 0 replies
  • 0 likes

[Desktop] Headphone control skips to much songs

Hi,I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6)When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the actual one.When using the VLC media player it only skip...

Newbie

Hi, I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6) When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the ...

354 Views

0 replies

0 likes

Windows
  • 354 Views
  • 0 replies
  • 0 likes

Solved!! [Bug] - I can't rearrange songs at all in my latest custom playlist - Spotify Desktop (Windows)

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6 Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around in my other custom playlists but not this one for some reaso...

Regular

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6   Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around ...

rocknroll237

Regular

1426 Views

3 replies

1 likes

Windows
  • 1426 Views
  • 3 replies
  • 1 likes

Inconsistent ability to search local files

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it. The only way to make it work again is to close Spo...

Regular

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it....

OviiiOne

Community Legend

397 Views

1 replies

0 likes

Windows
  • 397 Views
  • 1 replies
  • 0 likes

Problem with offline

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks.PD: Sorry for my english, I am argentinian.Hola, hace un tiempo de...

Casual Listener

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks. PD: Sorry for...

Catee

Community Legend

482 Views

3 replies

0 likes

Windows
  • 482 Views
  • 3 replies
  • 0 likes

Just bought the 3 months of premium for $0.99 deal, not getting Premium

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I thought it was just a glitch, but it didn't come the ...

Regular

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I th...

crematedman

Community Legend

399 Views

1 replies

0 likes

Windows
  • 399 Views
  • 1 replies
  • 0 likes

**bleep**ed up playback

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays song no. 4 and then starts again. Please fix this!...

Roadie

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays...

crematedman

Community Legend

414 Views

1 replies

0 likes

Windows
  • 414 Views
  • 1 replies
  • 0 likes

Spotify closes right after it opens

Hi guys, I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards. I've searched for this topic and found several solutions that work for the first few minutes but lead me to the same error state...

Newbie

Hi guys,   I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards.   I've searched for this topic and found several solutions th...

xdxd33

Casual Listener

796 Views

2 replies

0 likes

Windows
  • 796 Views
  • 2 replies
  • 0 likes

Follow button not working

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

Regular

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

sammythebeast18

Regular

2164 Views

10 replies

0 likes

Windows
  • 2164 Views
  • 10 replies
  • 0 likes