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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157253 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

155355 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11560 Views

1 replies

6 likes

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Where are my downloads?

New user David here. I downloaded a Doris Day album just now. I want to put the tracks on a flash drive so I can listen to it on my car receiver. Can find the tracks anywhere on my desktop. I watched the tracks being downloaded but can't find them. W...

Visitor

New user David here.  I downloaded a Doris Day album just now.  I want to put the tracks on a flash drive so I can listen to it on my car receiver.  Can find the tracks anywhere on my ...

kryddersen

Gig Goer

439 Views

1 replies

0 likes

Windows
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Solved!! CAN'T PLAY ANY SONGS

Never had issues with Spotify.Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next. I tried to uninstall on all devicesDeleted my cacheTruned computer on and off Nothing. But...

Regular

Never had issues with Spotify. Today all of a sudden, it just stopped working. No song will play. Nothing. It just skipps to the next and the next and the next.   I tried to uninstall on all ...

Catee

Community Legend

1599 Views

9 replies

0 likes

Windows
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Spotify updated now certain songs will not play.

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the files on my computer. It's not just a few artists ...

Newbie

Spotify premium updated on my PC and now will not play many songs. I get the message "This song is not available. If you have the file on your computer you can import it". Of course, i don't have the...

420 Views

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Windows
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Solved!! Spotify Restarting

The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore.

Newbie

  The program restarts after a short time. After a few repetitions of the problem, the program does not open anymore. 

Nico

Community Legend

649 Views

1 replies

0 likes

Windows
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PC Desktop App doesn't see Sonos

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only plays out the PC speakers. What should I be looking...

Newbie

I signed up for the Sonos beta and can play Spotify to my Sonos via the iPhone app. But, I do not see the Sonos using my PC Desktop Spotify app. In fact, I see NO devices on the desktop app. It only ...

780 Views

0 replies

1 likes

Windows
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App problems

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

Newbie

My spotify app on pc won't play any song. I have uninstalled and installed several times, I have also logged out and logged back in but nothing seems to work. Any form of help would be appreciated

375 Views

0 replies

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Windows
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[Desktop] Headphone control skips to much songs

Hi,I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6)When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the actual one.When using the VLC media player it only skip...

Newbie

Hi, I'm using Spotify on Win 10 (1.0.42.151.g19de0aa6) When I want to skip the actual song with the buttons on my bluetooth headset (Backbeat Pro from Plantronics) it skips 6 tracks instead of the ...

347 Views

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Windows
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Solved!! [Bug] - I can't rearrange songs at all in my latest custom playlist - Spotify Desktop (Windows)

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6 Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around in my other custom playlists but not this one for some reaso...

Regular

Running Windows 10 64bit (latest), and Spotify Desktop version 1.0.42.151.g19de0aa6   Playlist is public, not downloaded and is completely my own (not a pre-made one). I can move songs around ...

rocknroll237

Regular

1415 Views

3 replies

1 likes

Windows
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Inconsistent ability to search local files

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it. The only way to make it work again is to close Spo...

Regular

I only seem to be able to search local files two or three times within an one instance of Spotify. On the third or fourth attempt to search, there's just nothing there, no matter how long I leave it....

OviiiOne

Community Legend

387 Views

1 replies

0 likes

Windows
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Problem with offline

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks.PD: Sorry for my english, I am argentinian.Hola, hace un tiempo de...

Casual Listener

Hi, i had downloaded my playlists, and now, there arent, but there are in my HDD, i don't understand. The same happened in my phone, and I had to download again. Pease, answer. Thanks. PD: Sorry for...

Catee

Community Legend

463 Views

3 replies

0 likes

Windows
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Just bought the 3 months of premium for $0.99 deal, not getting Premium

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I thought it was just a glitch, but it didn't come the ...

Regular

I bought premium earlier, $0.99 for 3 months. I did not get it, so I cleared the application off my computer, reinstalled, and logges back in, and it still says free. I tried to buy it again, as I th...

crematedman

Community Legend

386 Views

1 replies

0 likes

Windows
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**bleep**ed up playback

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays song no. 4 and then starts again. Please fix this!...

Roadie

Okay, I'm sick and tired of this now, since a few weeks the playback in the Spotify desktop app is totally out of control. The app plays Songs 1 and 2, then 1 and 2 again, skips song 3 and then plays...

crematedman

Community Legend

405 Views

1 replies

0 likes

Windows
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Spotify closes right after it opens

Hi guys, I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards. I've searched for this topic and found several solutions that work for the first few minutes but lead me to the same error state...

Newbie

Hi guys,   I'm not being able to use Spotify desktop for Windows 10. I open the application and it closes right afterwards.   I've searched for this topic and found several solutions th...

xdxd33

Casual Listener

781 Views

2 replies

0 likes

Windows
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Follow button not working

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

Regular

Whenever I try to follow a playlist the button changes from follow to unfollow but it goes back to follow after I click it. I attached a short gif showing my problem. How can I fix this?

sammythebeast18

Regular

2099 Views

10 replies

0 likes

Windows
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Sync problem

Hi everyone!Today I've tried to listen a playlist made with my local music in other pc. The problem is that it doesn't sync all the songs, just a few of them. ¿Can I listen my local music in different computers? i don't know how can I sync them! (sor...

Visitor

Hi everyone! Today I've tried to listen a playlist made with my local music in other pc. The problem is that it doesn't sync all the songs, just a few of them. ¿Can I listen my local music in d...

crematedman

Community Legend

719 Views

3 replies

0 likes

Windows
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Bug: currently playing does not update

Version: 1.0.42.151.g19de0aa6OS: Windows 10/7 & Latest ubuntu See the picture below, I am listening to a song from Spock's Beard.1. The Play controls are not functional anymore (only usable via windows task-bar -> hover over spotify icon)2. Track pro...

Casual Listener

Version: 1.0.42.151.g19de0aa6 OS: Windows 10/7 & Latest ubuntu   See the picture below, I am listening to a song from Spock's Beard. 1. The Play controls are not functional anymore (only...

musiccornercv

Roadie

4813 Views

10 replies

2 likes

Windows
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Playlist will freeze and not show song being played, or wont let me pasue, skip track etc

Spotify has been doing this for a few months now. I will listen to a playlist I found on the 'Browse' section, and after quite a few songs, it wont let me skip, puase, right click the song to add to track, or even show the current song being played. ...

Regular

Spotify has been doing this for a few months now. I will listen to a playlist I found on the 'Browse' section, and after quite a few songs, it wont let me skip, puase, right click the song to add to ...

445 Views

0 replies

0 likes

Windows
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Spotify wont cover the whole screen after update

So Spotify updated recently and there is a bug that really bothers me, I hope its a bug because if its done on purpose its catastrophic. Seen on the picture, it doesnt cover all of my screen, whats the problem? Can someone help?

Regular

So Spotify updated recently and there is a bug that really bothers me, I hope its a bug because if its done on purpose its catastrophic. Seen on the picture, it doesnt cover all of my screen, whats t...

453 Views

0 replies

0 likes

Windows
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Solved!! Desktop app is not working at all

When I click the desktop app it doesn't load fully.. This is all I get

Regular

When I click the desktop app it doesn't load fully.. This is all I get

KJLonghaiR

Regular

2636 Views

3 replies

0 likes

Windows
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Increase maximum songs allowed in "Your Music"

Working prototype for 75,901 tracks Figure 1 shows the MasterConsole Surely this Working prototype could be implemented in the current Spotify player-- But apparently, Spotify opposes the business model of letting paying customers hear the music that...

Roadie

                             Working prototype for 75,901 t...

1925 Views

0 replies

1 likes

Windows
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