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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2113 Views

0 replies

4 likes

  • 2113 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151165 Views

83 replies

27 likes

  • 151165 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139456 Views

294 replies

22 likes

  • 139456 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11299 Views

1 replies

6 likes

  • 11299 Views
  • 1 replies
  • 6 likes

Spotify "ghosts" when Spotify is not minimized and another app appears in front.

I can't report this in the bug section, but if you leave the Spotify window open, and then layer anything else above the spotify window, a ghost outline of the spotify window clearly appears. If you minimize Spotify before then it's not an issue, but...

Newbie

I can't report this in the bug section, but if you leave the Spotify window open, and then layer anything else above the spotify window, a ghost outline of the spotify window clearly appears. &nbsp...

Peter__

Community Legend

1574 Views

1 replies

0 likes

Windows
  • 1574 Views
  • 1 replies
  • 0 likes

Any way to mass remove followed artist

I over time have clicked artist followed considerably. I am now looking for a fast way to mass unfollow numerous artist at once. The followed screen does not seem to allow you to select numerous followed artist at once and right click to allow you to...

Casual Listener

I over time have clicked artist followed considerably.  I am now looking for a fast way to mass unfollow numerous artist at once.  The followed screen does not seem to allow you to select n...

mpicarelli

Music Fan

13309 Views

4 replies

9 likes

Windows
  • 13309 Views
  • 4 replies
  • 9 likes

Account Desactivated

Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment because i dont use spotify during this month. But i will surely...

Newbie

Hi Spotify,   My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment b...

Carina

Community Legend

1033 Views

1 replies

0 likes

Windows
  • 1033 Views
  • 1 replies
  • 0 likes

Radio is brocken

every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER

Casual Listener

every time i dislike a song the song comes again after  3 songs with no dislike please help I DONT WANT JUSTIN BIBER

Denrie

Casual Listener

444 Views

2 replies

0 likes

Windows
  • 444 Views
  • 2 replies
  • 0 likes

How can I see my removed facebook friends?

Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". I removed some friends once, how can I see their acitivties again? I still have...

Gig Goer

Hey,   sorry for my English, I am from Germany.   When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". &nbs...

Peter__

Community Legend

386 Views

1 replies

0 likes

Windows
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Playlist cover image not showing up on playlists with mostly local files

Woops, pretty long title!Anyway, It's exactly as the title say's, I've got two playlists that have mostly (and one even only) local files in them.I've made sure that the mp3 files of the songs all got a cover art. This does not change any thing tough...

Gig Goer

Woops, pretty long title! Anyway, It's exactly as the title say's, I've got two playlists that have mostly (and one even only) local files in them. I've made sure that the mp3 files of the son...

Slendigo

Music Fan

24237 Views

5 replies

2 likes

Windows
  • 24237 Views
  • 5 replies
  • 2 likes

Playlists missing from old Spotify account.

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing music with friends, without having to delete all my ol...

Newbie

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing mus...

Carina

Community Legend

319 Views

1 replies

0 likes

Windows
  • 319 Views
  • 1 replies
  • 0 likes

Spotify desktop no audio

As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Perhaps coincidentally I just installed the latest version of iTunes. O...

Newbie

As of this afternoon, I hear no audio when I run spotify desktop.  I checked system volume settings, output device selection, etc.  I've rebooted. And other apps, like iTunes work.  Pe...

user-removed

Not applicable

986 Views

1 replies

0 likes

Windows
  • 986 Views
  • 1 replies
  • 0 likes

Can't access followed people (Following count is zero although I follow people)

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists and recent activity for followed people, only the fol...

Casual Listener

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists an...

kinabengt

Casual Listener

880 Views

2 replies

0 likes

Linux
Windows
  • 880 Views
  • 2 replies
  • 0 likes

Reporting a bug for the windows player

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable and I can press play with once, but as I do the player st...

Casual Listener

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable an...

gnerg

Casual Listener

424 Views

2 replies

0 likes

Windows
  • 424 Views
  • 2 replies
  • 0 likes

CONTINUED PROBLEMS COPYING HTTP AND PASTING TO FACEBOOK

Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week and the problem is still there!! Does anyone know ho...

Casual Listener

Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week a...

Carina

Community Legend

293 Views

1 replies

0 likes

Windows
  • 293 Views
  • 1 replies
  • 0 likes

Playing on Phone and Computer at the same time

Why does my computer and cellphone link when I am playing on my computer. Is this using up my data on my phone while I am trying to just listen through my computer. How do I stop them from both linking and concurrently playing at the same time. I usu...

Casual Listener

Why does my computer and cellphone link when I am playing on my computer. Is this using up my data on my phone while I am trying to just listen through my computer. How do I stop them from both linki...

ezcapefromlife

Newbie

15749 Views

6 replies

1 likes

Windows
  • 15749 Views
  • 6 replies
  • 1 likes

Song stops randomly during playback

Hello there, since the most recent upgrade, I'm experiencing problems when playing songs inb Spotify. It happens on my Desktop, but on my BOSE en SONOS system as well. The songs just stops during playback. It sometimes happens a few times in 5 minute...

Casual Listener

Hello there,    since the most recent upgrade, I'm experiencing problems when playing songs inb Spotify.  It happens on my Desktop, but on my BOSE en SONOS system as well.  ...

Pbleadx

Newbie

4071 Views

9 replies

6 likes

Windows
  • 4071 Views
  • 9 replies
  • 6 likes

Superuser Contribution My play queue is suddenly empty

Hi, I have a problem with Spotify on my laptop (Windows 8.1). It sometimes deletes the songs I added manually in my play queue when it has been paused for a while? This is very annoying. Does anyone experience the problem and/or how can I solve this?...

Newbie

Hi,   I have a problem with Spotify on my laptop (Windows 8.1). It sometimes deletes the songs I added manually in my play queue when it has been paused for a while? This is very annoying. D...

Ver

Spotify Legend

789 Views

3 replies

1 likes

Windows
  • 789 Views
  • 3 replies
  • 1 likes

Synchonize an other newly created account with Facebook

Hello, people. I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with my Facebook profile, which in itself is still associated with...

Visitor

Hello, people.   I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with...

Rodrigo

Community Legend

310 Views

1 replies

0 likes

Windows
  • 310 Views
  • 1 replies
  • 0 likes

Music will stop playing from playlists under browse

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the day. Randomly it will stop. When i look at the Spoti...

Casual Listener

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the d...

willmilesky

Casual Listener

463 Views

2 replies

0 likes

Windows
  • 463 Views
  • 2 replies
  • 0 likes

Profile recently played song?

Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...

Newbie

Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs?   And sorry if asked 1000times...

hans-jürgen

Roadie

1123 Views

1 replies

0 likes

Windows
  • 1123 Views
  • 1 replies
  • 0 likes

Can't use music hotkeys to control Spotify

I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing else opened, and still can't get them to work with it. How do I fix it? ...

Visitor

I'm running Windows 8.1 on an Asus N56VB.   It has integrated the play, pause, next, previous buttons, as almost any other laptop.   But they don't work with Spotify. I have nothing...

Peter__

Community Legend

368 Views

1 replies

0 likes

Windows
  • 368 Views
  • 1 replies
  • 0 likes

Help With Raising/Lowering Volume With Keyboard

I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only hotkeys on my keyboard that work with spotify are t...

Newbie

I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only ...

user-removed

Not applicable

931 Views

1 replies

1 likes

Windows
  • 931 Views
  • 1 replies
  • 1 likes

Controlling play on iPhone from my PC

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...

Casual Listener

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone.    But what I want is to play music on my iPhone (con...

Peter__

Community Legend

415 Views

1 replies

0 likes

Windows
  • 415 Views
  • 1 replies
  • 0 likes