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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83551 Views

40 replies

68 likes

  • 83551 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792150 Views

503 replies

64 likes

  • 792150 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23106 Views

25 replies

7 likes

  • 23106 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3033 Views

0 replies

4 likes

  • 3033 Views
  • 0 replies
  • 4 likes

music file half blank

Listening Flowers in the snow - Park Hyosin. It does play but no music in the middle. After 2:38, the arrow still moves till the end with silent, then goes to the next song. i assmue the musci file itself is half blank somewhat.

Newbie

Listening Flowers in the snow - Park Hyosin. It does play but no music in the middle. After 2:38, the arrow still moves till the end with silent, then goes to the next song. i assmue the musci f...

Bittencourt

Spotify Star

320 Views

1 replies

0 likes

Windows
  • 320 Views
  • 1 replies
  • 0 likes

Desktop won't let me play any music at all

I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. Any time I click on a song to play, a notification ...

Newbie

I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. ...

Bittencourt

Spotify Star

439 Views

1 replies

1 likes

Windows
  • 439 Views
  • 1 replies
  • 1 likes

"This song is not available" error

I have had this problem for some days now, Spotify will not play anything on my laptop, it keeps saying "This song is not available". I've uninstalled the app and reinstalled it, I've tried turning it off and back on again but still not working. On m...

Casual Listener

I have had this problem for some days now, Spotify will not play anything on my laptop, it keeps saying "This song is not available". I've uninstalled the app and reinstalled it, I've tried turn...

Paupaunai

Casual Listener

336 Views

1 replies

0 likes

Windows
  • 336 Views
  • 1 replies
  • 0 likes

"Song is not availible"

Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can import it." Any song that I try to play on my deskt...

Newbie

Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can ...

322 Views

0 replies

0 likes

Windows
  • 322 Views
  • 0 replies
  • 0 likes

Spotify app will not play songs

This occurs after hibernating and waking the computer. The program states that "this song is not available", no matter what song it is. I also cannot add songs to the play queue. Closing and restarting the program does not fix the problem, nor does u...

Regular

This occurs after hibernating and waking the computer.  The program states that "this song is not available", no matter what song it is.  I also cannot add songs to the play queue.  Cl...

stueygeorge

Regular

1418 Views

13 replies

0 likes

Windows
  • 1418 Views
  • 13 replies
  • 0 likes

Solved!! Do iTunes files affect playback/downloading of songs?

I used to primarily use iTunes, but it's such a pain in the **bleep** after a while, having to buy all the songs I want, and download the others that I couldn't find on iTunes. I noticed that after switching to spotify, I played some songs that I kne...

Casual Listener

I used to primarily use iTunes, but it's such a pain in the **bleep** after a while, having to buy all the songs I want, and download the others that I couldn't find on iTunes. I noticed that after s...

kirashi

Community Legend

642 Views

1 replies

1 likes

Windows
  • 642 Views
  • 1 replies
  • 1 likes

Local Files are not downloading

Hello! So for some reason my local files are not downloading onto my spotify online or on my phone. I had some files working but when I added new ones they did not download. I tried turning on and off the download button and that caused all my files ...

Casual Listener

Hello! So for some reason my local files are not downloading onto my spotify online or on my phone. I had some files working but when I added new ones they did not download. I tried turning on and of...

rinasalsa

Casual Listener

443 Views

2 replies

0 likes

Windows
  • 443 Views
  • 2 replies
  • 0 likes

Some songs being added to my library

( warning : bad english )Hey guys, i have a weird problem. Whenever i log into my account I see some songs in my library that i didn't add. After I saw them, I delete them and the next time i log into my account they are back in there. I'm using my a...

Newbie

( warning : bad english 😕 ) Hey guys, i have a weird problem. Whenever i log into my account I see some songs in my library that i didn't add. After I saw them, I delete them and the next time i lo...

dang426

Regular

434 Views

1 replies

0 likes

Windows
  • 434 Views
  • 1 replies
  • 0 likes

Spotify pauses after every song

Spotify on my Windows 8.1 machine pauses after playing one song. It is super annoying and only does it on this device. Luckily I have and auto hot key script that lets me skip to the next song and it will begin to play. I have to do this every time I...

Newbie

Spotify on my Windows 8.1 machine pauses after playing one song. It is super annoying and only does it on this device. Luckily I have and auto hot key script that lets me skip to the next song and it...

342 Views

0 replies

0 likes

Windows
  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Missing Images

Someone is having problems with Account Images on Spotify latest version? Yesterday the app has launched a update that bugged my account like this: There is some fix?

Music Fan

Someone is having problems with Account Images on Spotify latest version? Yesterday the app has launched a update that bugged my account like this: There is some fix? 

kriistenciara

Newbie

3258 Views

10 replies

0 likes

Windows
  • 3258 Views
  • 10 replies
  • 0 likes

Music only playing for 2 seconds

I was listening to music all morning with no problem and then the player paused the song. Now when I hit play, it only plays the song for 2 seconds and pauses it again.

Casual Listener

I was listening to music all morning with no problem and then the player paused the song. Now when I hit play, it only plays the song for 2 seconds and pauses it again. 

tcarn

Casual Listener

1161 Views

2 replies

0 likes

Windows
  • 1161 Views
  • 2 replies
  • 0 likes

Cache Harddrive issues?

Hey I've been reading online that Spotify keeps writing on your harddrive. Since it goes onto the system harddrive (my SSD) I heard that it can be bad. true or false?

Casual Listener

Hey I've been reading online that Spotify keeps writing on your harddrive. Since it goes onto the system harddrive (my SSD) I heard that it can be bad. true or false?

357 Views

0 replies

0 likes

Windows
  • 357 Views
  • 0 replies
  • 0 likes

posting on my fb account

hi everybody. on the desktop version i actually cannot share my music on my fb page. I am connected with fb login but it seems like in the desktop version the system doesn't remember it (and even my fb pic isn't correctly displayed). Please see attac...

Newbie

hi everybody. on the desktop version i actually cannot share my music on my fb page. I am connected with fb login but it seems like in the desktop version the system doesn't remember it (and even my ...

alanbessa

Music Fan

285 Views

1 replies

0 likes

Windows
  • 285 Views
  • 1 replies
  • 0 likes

Windows 10 - Spotify error 17, possible group restrictions

Hi guys,I have windows 10 enterprise 64-bit.Current spotify version is 1.0.42.151I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Error Code: 17)I had previously been able to get around this b...

Newbie

Hi guys, I have windows 10 enterprise 64-bit. Current spotify version is 1.0.42.151 I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Err...

418 Views

0 replies

0 likes

Windows
  • 418 Views
  • 0 replies
  • 0 likes

Can't Add Playlists to Folders on Desktop App

Hello,I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why Thank you for your time!

Casual Listener

Hello, I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why 😞 Thank you for your time!

user-removed

Not applicable

656 Views

5 replies

0 likes

Windows
  • 656 Views
  • 5 replies
  • 0 likes

Can't drag songs to playlists/move order in playlists

Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around. I've tried closing and re-opening the app - what else can I...

Newbie

Since the update I can't seem to drag and drop songs or groups of songs in the Windows desktop app...I can add songs to my playlists with the 3 dots/right clicking, but not move them around.   ...

user-removed

Not applicable

485 Views

1 replies

0 likes

Windows
  • 485 Views
  • 1 replies
  • 0 likes

Sometimes interactions don't work

Sometimes things work. Sometimes nothing happens. Adding songs to a playlist (Starred is bugged to **bleep**)Removing songs from a playlistCan't sort songs in my own library (there are no green arrows anywhere) And a bunch of other things that aren't...

Newbie

Sometimes things work. Sometimes nothing happens.   Adding songs to a playlist (Starred is bugged to **bleep**) Removing songs from a playlist Can't sort songs in my own library (there are ...

366 Views

0 replies

0 likes

Windows
  • 366 Views
  • 0 replies
  • 0 likes

random pausing

Hi.Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fresh reinstall didn't work either. Edit: Started pausi...

Casual Listener

Hi. Spotify started pausing constantly for me while using my keyboard buttons - gaming, typing this post even. And it happens with every button I press randomly. Is there any way to disable that? Fr...

Bittencourt

Spotify Star

787 Views

6 replies

0 likes

Windows
  • 787 Views
  • 6 replies
  • 0 likes

Superuser Contribution Uppgradering från premium till Family

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt konto. Dock ser det ut att fortfande fungera på våra mobi...

Newbie

Jag har uppgraderat från Premium till Family via Telia och den är betald men när jag loggar in på datorn så står det att den senaste betalningen inte fungerade och att jag skall uppdatera mitt k...

RodrigoPalma

Roadie

498 Views

1 replies

0 likes

Windows
  • 498 Views
  • 1 replies
  • 0 likes

Nothing is playing

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If you have the file on your computer you can import ...

Newbie

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If...

368 Views

0 replies

0 likes

Windows
  • 368 Views
  • 0 replies
  • 0 likes