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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2253 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153007 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142549 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11382 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Playlist cover resizing bug

Hi. I'd like to report a bug. Procedure: 1. Enter one of your playlists - playlist should be now displayed on central part. 2. While resizing central widget keep looking at playlist cover - it should resize at some point 3. Try to catch literally at ...

Newbie

Hi. I'd like to report a bug. Procedure: 1. Enter one of your playlists - playlist should be now displayed on central part. 2. While resizing central widget keep looking at playl...

952 Views

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Windows
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lyrics on spotify PC version

I found out that tunewiki is for android for lyrics, but i couldnt fine anything for spotify PC version, can you guys help me ?:) Thanks

Casual Listener

I found out that tunewiki is for android for lyrics, but i couldnt fine anything for spotify PC version, can you guys help me ?:)   Thanks

MattSuda

Spotify Star

4125 Views

6 replies

0 likes

Windows
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cannot select and drag songs to playlists anymore

Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. Is this on purpose or a bug? version 0.9.15.27.g87efe63...

Newbie

Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. ...

user-removed

Not applicable

452 Views

1 replies

0 likes

Windows
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How do you make a recplament song available when spotify does not recognize the song

Hello Everyone, Issue: in SubjectIll try to explain it as easy as possible. I have a lot of playlists and i want to make them available for everyone. Yes i am aware that Spotify replaces the local songs if it is able to find the same song (if metadat...

Newbie

Hello Everyone,   Issue: in Subject Ill try to explain it as easy as possible.   I have a lot of playlists and i want to make them available for everyone. Yes i am aware tha...

356 Views

0 replies

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Windows
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Spotify without Websockets

Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress. I contacted IT here and they informed me that Spotify is blocked since it uses Websocktes...

Newbie

Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress.   I contacted IT here and the...

889 Views

0 replies

0 likes

Windows
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is there a difference in sound between free and premium?

Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good as rdio, or maybe it's just a coincidence based on w...

Casual Listener

Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good...

Josh

Community Legend

646 Views

3 replies

0 likes

Windows
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Solved!! SpotifyWebHelper has stopped working

Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem Event Name: APPCRASH Application Name: SpotifyWebHelper.exe Application Version: 0....

Regular

 Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up?     Problem signature: Problem...

Gundul91

Regular

12152 Views

30 replies

0 likes

Windows
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syncing downloaded files

i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song if i own it. The weird thing is a did the same thin...

Newbie

i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song ...

1061 Views

0 replies

0 likes

Windows
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Solved!! Spotify 1.0.x Feedback. HORRIBLE UPDATE.

So today I was listening music and appeared the bar telling to me that a new version was ready to install.Is the worst update in the history of spotify, here is why.I'm using windows 7. No AppsNot even an alert or something, they are gone. Can't mini...

Roadie

So today I was listening music and appeared the bar telling to me that a new version was ready to install. Is the worst update in the history of spotify, here is why. I'm using windows 7.   ...

TreborG2

Roadie

13014 Views

71 replies

32 likes

Windows
  • 13014 Views
  • 71 replies
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Solved!! Ctrl - F not working in new version? (1.0.1.805.gd2412973)

I realise after the update the layout is different and I can no longer use the Ctrl - F function. (Pressing Ctrl - F has no reaction) I used to be able to find songs saved in my list with only a few alphabets. Imagine having to manually search throug...

Casual Listener

I realise after the update the layout is different and I can no longer use the Ctrl - F function. (Pressing Ctrl - F has no reaction) I used to be able to find songs saved in my list with only a fe...

Slendermang

Casual Listener

8471 Views

16 replies

8 likes

Windows
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  • 8 likes

SpotifyWebHelper continuously crashing with new update

I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch again and the cycle starts once more. Every so often clicking on ...

Newbie

I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch agai...

user-removed

Not applicable

8660 Views

25 replies

13 likes

Windows
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  • 25 replies
  • 13 likes

Solved!! Can't change the order of the tracks in my playlist after updating to v0.9.15.27.g87efe634

Just like the title says.^ Whenever I try to (re)order the tracks in any of my own playlists it shows the following: http://i.imgur.com/5VXkq1G.jpg According to the forbidden/cant-do icon I don't have permissions. Oh and the search seems to be broken...

Regular

Just like the title says.^   Whenever I try to (re)order the tracks in any of my own playlists it shows the following: http://i.imgur.com/5VXkq1G.jpg   According to the forbidden/ca...

Viini1405

Newbie

5686 Views

3 replies

0 likes

Windows
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Matching my MP3s

Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s on any device through Spotify. Basically it would reco...

Casual Listener

Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s o...

user-removed

Not applicable

1691 Views

3 replies

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Linux
Mac
Windows
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Spotify not saving downloaded tracks

I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE mode and no music is downloaded. I have synced also to an andr...

Newbie

I am using Spotify on a windows 8.1 laptop and a number of saved playlists.  I can download any of my playlists by moving the toggle.  However when I reboot, the toggles are back to OFFLINE...

user-removed

Not applicable

310 Views

1 replies

0 likes

Windows
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Installer don't even open

Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts on Windows but nothing seems to work. I'd like to know if s...

Casual Listener

Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts on ...

OviiiOne

Community Legend

538 Views

3 replies

0 likes

Windows
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Solved!! Playlist loading... ad infinitum

Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last playlist, in the Playlists menu it appears like "Loadi...

Newbie

Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last p...

Jordi

Community Legend

1100 Views

1 replies

0 likes

Windows
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Playlist Radio adding Songs to playlist have any reflection to what songs play?

I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist radio and restart it for the addtions to be include...

Regular

I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist ...

375 Views

0 replies

0 likes

Windows
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Remove local files from Spotify playlists

I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?

Newbie

I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?

user-removed

Not applicable

561 Views

1 replies

0 likes

Windows
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Is there a way to pin local files to an artist page?

So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify because they were never officialy released. I would re...

Casual Listener

So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify b...

user-removed

Not applicable

278 Views

1 replies

0 likes

Windows
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Solved!! Sound card fail.

Hey.have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have try'd to reinstal spotify twice. My acc. works on other comp...

Newbie

Hey. have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have t...

josephcreed7

Roadie

749 Views

2 replies

0 likes

Windows
  • 749 Views
  • 2 replies
  • 0 likes