The Friend Feed failed to load

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The Friend Feed failed to load

wendypostmus
Regular

Both on my computer and on my laptop my friend's activity doesn't work. Anyone who knows what to do?

 

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12 Replies

Re: The Friend Feed failed to load

Rock Star 16
Rock Star 16

Hey @wendypostmus! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried reinstalling your app? If not here's a step by step tutorial.
Let us know if that helps, thanks! ^^

Peace

NicoRock Star 16
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Re: The Friend Feed failed to load

wendypostmus
Regular

Hi @Nico , thank you!

 

No I tried that several times but it didn't help.. :(

Re: The Friend Feed failed to load

Rock Star 16
Rock Star 16

@wendypostmus

 

Please let me know the following details:

1. Exact Device  (e.g. MacBook Air)

2. Exact operating system  (e.g. 10.10 OSX)

3. Spotify app version installed (1.0.2)

 

Peace

 

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: The Friend Feed failed to load

wendypostmus
Regular

@Nico

1. Exact Device: HP laptop (don't know exactly but it 's quite new)
2. Exact operating system: Windows 10
3. Spotify app version installed (1.0.2): 1.0.44.100.ga60c0ce1

 

I hope this is what you need to know

Re: The Friend Feed failed to load

Rock Star 16
Rock Star 16

@wendypostmus

 

Yes, these are the details I needed.

I've escalated your issue to the support.

I will reply on this thread with help soon. ^^

 

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: The Friend Feed failed to load

wendypostmus
Regular

Thanks a lot for your help! :)

Re: The Friend Feed failed to load

Rock Star 16
Rock Star 16

Hey @wendypostmus!

 

It would be nice if you could answer these questions for a better investigation:

Can you try using a different internet connection on your computer?

Does this issue started happening recently after an specific update?

And if possible, could you try logging into your account using a different computer?

 

Thanks! ^^

Peace

NicoRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: The Friend Feed failed to load

wendypostmus
Regular
Hi, every computer in the house has the same problem (they all use the same account). I can't remember if it happened after a specific update. I'll try another connection and let you know!

Re: The Friend Feed failed to load

wendypostmus
Regular

@Nico

I´ve tried another internet connection but it didn't help.. 

It keeps saying 'friends feed failed to load'.

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