Unable to connect to Spotify

Potamatoe · 2014-10-14

Hi! I'm currently a Premium user on Spotify and for the past month or longer, I've been experiencing very bad connections with Spotify. I checked my International download speed and it was going at a steady 80+Mbps, I also tried reinstalling and changing values in my router but my buffering speed would not go pass 4sec of a song without HQ. Can anyone help me out? The mobile app and all works fine for me but just not the PC

Josh · 2014-10-14

Hello @Potamatoe , welcome to the community!

Have you checked your firewall settings?

Hope this helped 🙂

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Potamatoe · 2014-10-14

I don't understand what do you mean by check the firewall settings. My firewall is on and nothing seems wrong with my firewall. Any other tips?

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