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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23261 Views

10 replies

2 likes

  • 23261 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

904793 Views

540 replies

64 likes

  • 904793 Views
  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45130 Views

40 replies

8 likes

  • 45130 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6214 Views

0 replies

4 likes

  • 6214 Views
  • 0 replies
  • 4 likes

Need help with Ports behind a firewall

Hi, I'm a uni student and the dorms have a firewall which is very annoying. I can log in to the desktop client but I can only play the music that is saved for offline playing. To make a request to open ports for something, I need to send my Network A...

Music Fan

Hi, I'm a uni student and the dorms have a firewall which is very annoying. I can log in to the desktop client but I can only play the music that is saved for offline playing.   To make a re...

user-removed

Not applicable

7435 Views

1 replies

0 likes

Windows
  • 7435 Views
  • 1 replies
  • 0 likes

Inaccurate results when searching by genre

Hello, I`m not sure if this has been flagged already. It happens on both client and web players. When searching by genre some obvious strings don`t give any results. Example genre:"Heavy Metal" even thou it is present in the genre list. Contrary genr...

Casual Listener

Hello,   I`m not sure if this has been flagged already.   It happens on both client and web players.   When searching by genre some obvious strings don`t give any results. ...

Svuio

Casual Listener

995 Views

2 replies

0 likes

Windows
  • 995 Views
  • 2 replies
  • 0 likes

How can I set up my keyboard hotkeys?

Hi all, so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for example), I use my keyboard's hotkeys to go to the next song. I h...

Casual Listener

Hi all,   so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for exa...

user-removed

Not applicable

3341 Views

2 replies

0 likes

Windows
  • 3341 Views
  • 2 replies
  • 0 likes

Help, Unsupported file not playing

Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message saying "File is Unsupported" and sends me to the Spo...

Newbie

Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message s...

user-removed

Not applicable

535 Views

1 replies

0 likes

Windows
  • 535 Views
  • 1 replies
  • 0 likes

Getting a 408 error even though I have the Canada code...

Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) error. I just noticed on my profile it says I'm in the ...

Casual Listener

Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) er...

montans_a

Casual Listener

635 Views

3 replies

0 likes

Windows
  • 635 Views
  • 3 replies
  • 0 likes

Playlist created on desktop not syncing

I have this same issue....added a new playlist name to the desktop application and it propogated fine to the web and other devices. However, when I added a bunch of songs to that playlist on the desktop application, none of them propogated to anywher...

Newbie

I have this same issue....added a new playlist name to the desktop application and it propogated fine to the web and other devices.  However, when I added a bunch of songs to that playlist on th...

user-removed

Not applicable

501 Views

2 replies

0 likes

Windows
  • 501 Views
  • 2 replies
  • 0 likes

Playlist won't go away! AGAIN!

Well, since my last post seems to have disappeared, I'll try again. I have a repeating playlist that won't go away. ANY playlist I choose becomes 'default' and will always tag itself to the end of whatever i'm playing and will constantly repeat. We u...

Music Fan

Well, since my last post seems to have disappeared, I'll try again.   I have a repeating playlist that won't go away. ANY playlist I choose becomes 'default' and will always tag itself to th...

902 Views

0 replies

0 likes

Windows
  • 902 Views
  • 0 replies
  • 0 likes

Solved!! spotify automatic startup

I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?

Casual Listener

I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?

kbrooksc

Community Legend

875 Views

3 replies

0 likes

Windows
  • 875 Views
  • 3 replies
  • 0 likes

Windows 7 Can't see my custom radio stations

I use to be able to see my custom radio stations on my desktop, but they are no longer showing up. I can see them just fine on my android phone. I also checked the web player and I don't see my stations there either. Please help, I miss my stations.

Newbie

I use to be able to see my custom radio stations on my desktop, but they are no longer showing up.  I can see them just fine on my android phone.  I also checked the web player and I don't ...

431 Views

0 replies

0 likes

Windows
  • 431 Views
  • 0 replies
  • 0 likes

Bug: Advertisement Connection Fail, unable to continue playing music.

Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the track ended spotify wanted to play an advertisement. At the top of the scre...

Casual Listener

Hi Spotify Team!   This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit,   I was playing music just fine, and when the tr...

Meresdreams

Casual Listener

943 Views

5 replies

1 likes

Windows
  • 943 Views
  • 5 replies
  • 1 likes

Everything disappeared

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my personal playlist still exists and I can access it, but I...

Visitor

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my person...

user-removed

Not applicable

429 Views

2 replies

0 likes

Windows
  • 429 Views
  • 2 replies
  • 0 likes

Cant open Spotify

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i am not allowed Thanks

Newbie

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i ...

437 Views

0 replies

0 likes

Windows
  • 437 Views
  • 0 replies
  • 0 likes

clicks and underwater singing with 0.9.12.10

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathedral. How can I go back to the older version which w...

Casual Listener

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathed...

kbrooksc

Community Legend

400 Views

1 replies

0 likes

Windows
  • 400 Views
  • 1 replies
  • 0 likes

Discover -- previewing a track

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longer works for me, and I miss it. What can I do to bring it ...

Casual Listener

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening.  That function no longe...

VintageJass

Casual Listener

743 Views

3 replies

3 likes

Windows
  • 743 Views
  • 3 replies
  • 3 likes

playlist download offline

whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is offline.

Visitor

whene i have a playlist downloaded  the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is of...

user-removed

Not applicable

764 Views

4 replies

0 likes

Windows
  • 764 Views
  • 4 replies
  • 0 likes

Cant add any song to my playlists

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.

Casual Listener

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing. 

user-removed

Not applicable

528 Views

1 replies

0 likes

Windows
  • 528 Views
  • 1 replies
  • 0 likes

how to display tracks shared to newsfeed/facebook

i regularly share tracks to my newsfeed and to my linked facebook account. is there any way of showing the history of tracks i have shared over the past week/month/year etc? i would find this very useful to review what i have been sharing and for usi...

Music Fan

i regularly share tracks to my newsfeed and to my linked facebook account.   is there any way of showing the history of tracks i have shared over the past week/month/year etc?   i w...

andyg1966

Music Fan

485 Views

2 replies

0 likes

Windows
  • 485 Views
  • 2 replies
  • 0 likes

Spotify Crashing, CPU High

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music, I don't mind the ads but sometimes my Spotify jus...

Visitor

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music...

user-removed

Not applicable

604 Views

2 replies

0 likes

Windows
  • 604 Views
  • 2 replies
  • 0 likes

Discover tab not working

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted a screen shot below. ANYONE ELSE HAVING THIS ISSUE?...

Newbie

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted ...

402 Views

0 replies

0 likes

Windows
  • 402 Views
  • 0 replies
  • 0 likes

Logitech Gaming Software and Spotify Don't Like Each Other

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't work with any media keys or volume controls. I have a L...

Casual Listener

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't wo...

iTor

Newbie

3396 Views

1 replies

2 likes

Windows
  • 3396 Views
  • 1 replies
  • 2 likes