Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
57476 Views
77 replies
27 likes

57476 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Thursday
Rim4
Gig Goer
81285 Views
275 replies
21 likes

81285 Views
275 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5677 Views
1 replies
6 likes

5677 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146049 Views
0 replies
26 likes
Mac
Windows

146049 Views
0 replies
26 likes

Solved!! Can no longer add tracks to "Starred" list; instead, clicking on 1st column gives a Check Mark

When I click on the plus sign in the first column on a play list or search result, I used to get a star. Now I get a check mark. And, when I go into my "Starred" play list, these songs with a check mark are not in the list. What happened, and how do ...

pffffffff
Regular
When I click on the plus sign in the first column on a play list or search result, I used to get a star. Now I get a check mark. And, when I go into my "Starred" play list, these songs wi...
2013-11-23 5:00:01 AM
2014-04-15 9:21:20 PM
Joe
Community Legend
8736 Views
16 replies
1 likes
Windows

8736 Views
16 replies
1 likes

Songs added to the wrong playlist

Hi, I have two playlists, the default Radio Favorites and my own. After adding some songs to my own playlist I start radio playing for this (my own) playlist. When rating a playing song with "Thumb up", why is the song added to default Radio Favorite...

user-removed
Visitor
Hi, I have two playlists, the default Radio Favorites and my own. After adding some songs to my own playlist I start radio playing for this (my own) playlist. When ra...
2014-04-15 12:41:23 PM
2014-04-15 12:47:23 PM
Joe
Community Legend
692 Views
1 replies
0 likes
Windows

692 Views
1 replies
0 likes

New Spotify UI is terrible

The new Spotify UI is awful. The change from stars to "your music" is weird. If you're going to take away stars, then at least explain the new functions when you force roll onto subscribers. Also, while you can drag/drop your starred playlist into th...

smijo07
Casual Listener
The new Spotify UI is awful. The change from stars to "your music" is weird. If you're going to take away stars, then at least explain the new functions when you force roll onto subscribe...
2014-04-14 2:48:49 AM
2014-04-14 12:18:46 AM
Joe
Community Legend
4559 Views
12 replies
32 likes
Windows

4559 Views
12 replies
32 likes

Feature from discover page is missing since new GUI

Hello Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?

user-removed
Visitor
Hello Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?
2014-04-14 11:00:33 AM
2014-04-14 11:56:22 AM
Joe
Community Legend
366 Views
1 replies
0 likes
Windows

366 Views
1 replies
0 likes

Offline Access Withdrawn

Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly every 2 weeks. i have only 3 devices on the account with offline access and s...

BarnesChrisJ91
Casual Listener
Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly ever...
2014-04-13 8:39:44 PM
2014-04-13 9:57:56 PM
BarnesChrisJ91
Casual Listener
374 Views
2 replies
0 likes
Windows

374 Views
2 replies
0 likes

all songs are gone

after the new look i move all the songs i starred to the "songs" thing under "my music" my computer crashed now i look in the "songs" thing and there is no music there and because i moved them all form "starred", there's nothing in the "starred" play...

onesec8
Newbie
after the new look i move all the songs i starred to the "songs" thing under "my music" my computer crashed now i look in the "songs" thing and there is no music there ...
2014-04-13 5:00:05 PM
2014-04-13 7:46:00 PM
Joe
Community Legend
308 Views
1 replies
0 likes
Windows

308 Views
1 replies
0 likes

"Your Music" lost

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago. However, it looks like it didn't sync or save so now I lost all of my music. Any help or ideas?

tylerconway
Newbie
I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago. However, it looks like it didn't sync or save so now I lost al...
2014-04-13 6:04:15 PM
2014-04-13 7:21:32 PM
Joe
Community Legend
374 Views
1 replies
0 likes
Windows

374 Views
1 replies
0 likes

Help Please - Ahhhhhhh

Hi I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due to fact it now takes ages to look at all the songs I have got on...

PaulMarks
Regular
Hi I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due ...
2014-04-13 6:49:27 PM
2014-04-13 6:57:55 PM
Joe
Community Legend
377 Views
1 replies
1 likes
Windows

377 Views
1 replies
1 likes

Music breaks

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands Classics" The second track "Love is sweetest thing" has a sil...

nandrews1000
Casual Listener
I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands C...
2014-04-12 2:44:55 PM
2014-04-13 5:25:12 PM
nandrews1000
Casual Listener
402 Views
2 replies
0 likes
Windows

402 Views
2 replies
0 likes

Nice looking but terribly buggy newdesktop UI

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are too many bugs, too many new options I do not underst...

emielvdwal
Regular
The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are...
2014-04-13 5:11:48 PM
323 Views
0 replies
0 likes
Windows

323 Views
0 replies
0 likes

Solved!! Starred Favorites on Downloaded Player Missing. Still Available on Web Player.

My starred favorites are gone on desktop player but still on webplayer. This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred music was completely gone. I tried a uninstall and reinstall as...

tristsf
Newbie
My starred favorites are gone on desktop player but still on webplayer. This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred m...
2014-04-13 4:08:59 PM
2014-04-13 4:14:24 PM
Joe
Community Legend
493 Views
1 replies
0 likes
Windows

493 Views
1 replies
0 likes

How to star/favorite songs in the new design?

How can I star/favorite a song in the new dark design? As it is now it's far from obvious and I consider myself somewhat tech savvy. The only idea that got to my mind was clicking the + as shown in the image below but it doesn't favorite the song whe...

Omecken
Roadie
How can I star/favorite a song in the new dark design? As it is now it's far from obvious and I consider myself somewhat tech savvy. The only idea that got to my mind was clicking the + as shown in t...
2014-04-03 3:32:32 PM
2014-04-11 12:03:48 AM
Joe
Community Legend
39431 Views
6 replies
8 likes
Windows

39431 Views
6 replies
8 likes

Solved!! Spotify stopped working (Can't open and can't uninstall)

Hey everyone, Spotify has recently stopped working on my windows 8.1.1 64bit. When I try to open spotify I get a standard error message (screencap as attachment) which includes this information: Problem signature: Problem Event Name: APPCRASH Applica...

davanzanten
Casual Listener
Hey everyone, Spotify has recently stopped working on my windows 8.1.1 64bit. When I try to open spotify I get a standard error message (screencap as attachment) which includes this inform...
2014-04-11 12:38:32 PM
2014-04-11 2:36:58 PM
Joe
Community Legend
2554 Views
3 replies
0 likes
Windows

2554 Views
3 replies
0 likes

Solved!! Add all music of playlists to "my music" section by one ?

Hi all, I've just installed the new version (0.9.8.226). I have about 800 playlists (1 album = 1 playlist). I am interested about the new "my music" section, but is there a way ton add all them by one clic ? If i have to drag each playlist to the "ti...

xenaton
Regular
Hi all, I've just installed the new version (0.9.8.226). I have about 800 playlists (1 album = 1 playlist). I am interested about the new "my music" section, but is there a wa...
2014-04-11 11:43:06 AM
2014-04-11 1:11:19 PM
Joe
Community Legend
16119 Views
4 replies
2 likes
Linux
Mac
Windows

16119 Views
4 replies
2 likes

Previous installation

Hey guys. Do any of you have the previous installation? Can you upload it somewhere? This 0.9.8 should be killed with fire. Thanks in advance!

reulini
Casual Listener
Hey guys. Do any of you have the previous installation? Can you upload it somewhere? This 0.9.8 should be killed with fire. Thanks in advance!
2014-04-11 10:13:28 AM
352 Views
0 replies
2 likes
Windows

352 Views
0 replies
2 likes

Notifications not working properly

This is for the windows version of the desktop app: I get some notifications but not all. I just happened to find a new album that came out on from an artist that I follow but I didn't recieve a notification. This isn't the first time it has happened...

ws1482
Roadie
This is for the windows version of the desktop app: I get some notifications but not all. I just happened to find a new album that came out on from an artist that I follow but I d...
2014-04-10 8:58:09 PM
243 Views
0 replies
0 likes
Windows

243 Views
0 replies
0 likes

Songs added to playlists before dates were added are all gone.

So, way, WAY back in 2011~ish playlists did not have dates by which you could sort, so when you added them to a playlist there would simply be nothing there. Then around march 2012 Spotify added dates, and every song you added AFTER that had a date a...

Lumpyguy
Music Fan
So, way, WAY back in 2011~ish playlists did not have dates by which you could sort, so when you added them to a playlist there would simply be nothing there. Then around march 2012 Spotify added date...
2014-04-10 6:21:03 PM
2014-04-10 7:36:11 PM
Joe
Community Legend
363 Views
1 replies
0 likes
Windows

363 Views
1 replies
0 likes

Offline Playback - 0.9.8

Retracted. I figured it out on my own.

nacho2k3
Newbie
Retracted. I figured it out on my own.
2014-04-10 6:21:00 AM
272 Views
0 replies
0 likes
Windows

272 Views
0 replies
0 likes

Issues with Spotify

So every once in a while i will have spotify crash out on me while playing music, and will not restart. after rebooting computer it will load occasionally. more often it will load the process and not show the log in screen. on top of this if i get it...

veniteo
Newbie
So every once in a while i will have spotify crash out on me while playing music, and will not restart. after rebooting computer it will load occasionally. more often it will load the process and not...
2014-04-09 3:41:35 AM
2014-04-09 10:07:14 PM
JohnManly
Gig Goer
373 Views
1 replies
0 likes
Windows

373 Views
1 replies
0 likes

Backing up playlists; song counts don't match

Hi, Hoping someone can explain the reason for the following: I use Excel to backup my playlists, but the song counts don't match (I CTRL+A from the Windows desktop client and paste into Excel). My take is that either the desktop client is incorrectly...

SJKS
Gig Goer
Hi, Hoping someone can explain the reason for the following: I use Excel to backup my playlists, but the song counts don't match (I CTRL+A from the Windows desktop client and pa...
2014-04-08 10:09:57 PM
2014-04-08 10:20:58 PM
SJKS
Gig Goer
346 Views
1 replies
0 likes
Windows

346 Views
1 replies
0 likes

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