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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2164 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151762 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140184 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11340 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! Spotify won't open or uninstall. Crashes silently.

Yesterday it worked just fine, today it won't open and even uninstall won't work. Event Viewer says: Faulting application name: spotify.exe, version: 0.9.1.53, time stamp: 0x51af2e16Faulting module name: USER32.dll, version: 6.2.9200.16420, time stam...

Casual Listener

Yesterday it worked just fine, today it won't open and even uninstall won't work. Event Viewer says:   Faulting application name: spotify.exe, version: 0.9.1.53, time stamp: 0x51af2e16 Faul...

wbj

Newbie

6830 Views

8 replies

0 likes

Windows
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Solved!! Public playlist does not show to others

Hi, this is a bit new to me I found a case similar to this (Oct. 2013) on one of the the boards but without a solution. I have Spotify Premium, and my playlists don't not show to others.They are set Public, right click on the name shows "Make secret"...

Casual Listener

Hi,   this is a bit new to me 🙂 I found a case similar to this (Oct. 2013) on one of the the boards but without a solution.   I have Spotify Premium, and my playlists don't not sho...

Smurführer

Roadie

23720 Views

15 replies

2 likes

Mac
Windows
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Spotify and Flash Pro IDE Issue

This likely effects small minority of people who use Spotify, but I have a rather peculiar (and annoying) bug. I'm a game developer and we use Flash Pro CS6 to create menus and such. In Flash Pro, their are controls to navigate through the layers of ...

Casual Listener

This likely effects small minority of people who use Spotify, but I have a rather peculiar (and annoying) bug.   I'm a game developer and we use Flash Pro CS6 to create menus and such. ...

376 Views

0 replies

0 likes

Windows
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Managed to delete songs fron playlist

Hey, one of my playlists is collaborative and someone have deletet almost all of the songs on it. and i was quite alot of songs in this playlist and it will be a pain in the a** to find them all and be adding them all over again. If some of the admin...

Casual Listener

Hey, one of my playlists is collaborative and someone have deletet almost all of the songs on it. and i was quite alot of songs in this playlist and it will be a pain in the a** to find them all and ...

Joe

Community Legend

654 Views

4 replies

0 likes

Windows
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moved back to Germany

Hi, I was living in Portugal when I created my spotify account Nearly three weeks ago i moved back to Germany and now I'd like to use Spotify Free again! I do not have a mastercard or a paypal account! Please help me

Casual Listener

Hi, I was living in Portugal when I created my spotify account Nearly three weeks ago i moved back to Germany and now I'd like to use Spotify Free again! I do not have a mastercard or a pa...

Joe

Community Legend

609 Views

3 replies

0 likes

Windows
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Friends can't see what i'm listeninig

Hi, i have a complex problem with spotify. When i connect spotify account with a facebook account, my freinds can't see what music i'm listening to. When i adding songs to "favorite", below the title, it doesn't show what artists are in playlist ("in...

Casual Listener

Hi, i have a complex problem with spotify. When i connect spotify account with a facebook account, my freinds can't see what music i'm listening to. When i adding songs to "favorite", below the title...

Rollo_

Roadie

5159 Views

3 replies

0 likes

Windows
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Spotify only plays one song from my playlist and stops

Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not paused or stopped, but it will not advance to the ...

Regular

Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not...

abrybka2

Newbie

16794 Views

15 replies

10 likes

Windows
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  • 15 replies
  • 10 likes

Solved!! I can't make my collaborative playlist public

Hi, Does anybody know why I can't make a playlist public AND collaborative? If I check the 'public' button on the drop down menu and shortly after that I check the Collaborative button, my whole playlist becomes 'Secret'. I can only choose for a publ...

Casual Listener

Hi,   Does anybody know why I can't make a playlist public AND collaborative? If I check the 'public' button on the drop down menu and shortly after that I check the Collaborative button, ...

candyputa

Newbie

147615 Views

13 replies

0 likes

Windows
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Solved!! Why i can't search and view my profile?

I'm a user from Hong Kong so my English may be so bad. my spotify has no problem till these days i cannot check my profile, it shows "please go online to view user profile" and i cannot search song too. when i type something in the search bar nothing...

Casual Listener

I'm a user from Hong Kong so my English may be so bad.   my spotify has no problem till these days i cannot check my profile, it shows "please go online to view user profile" and i canno...

user-removed

Not applicable

3416 Views

3 replies

0 likes

Windows
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restarted logged out

I restarted, logged out and back in and my activity log is, my profile and user's profiles are still unavailable...

Casual Listener

I restarted, logged out and back in and my activity log is, my profile and user's profiles are still unavailable...

Peter__

Community Legend

385 Views

1 replies

0 likes

Windows
  • 385 Views
  • 1 replies
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Playlists Vanished?

Logged in today, was told I had wrong password, which wasn't correct. My name and profile pic are still the same, but I can't find any of my playlists! If someone would help me find thwem, I'd be so grateful! Thanks! Cathy Philpot

Visitor

Logged in today, was told I had wrong password, which wasn't correct. My name and profile pic are still the same, but I can't find any of my playlists! If someone would help me find thwem, I'd be so ...

Peter__

Community Legend

552 Views

2 replies

0 likes

Windows
  • 552 Views
  • 2 replies
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Could not synchronize playlists

Was getting this message in yellow bar constantly in older versions 8.5.133 "could not synchronize playlists, retrying". Then began getting them on my work computer also. Constantly there. Making spotify social completely shut down, the "played" feed...

Visitor

Was getting this message in yellow bar constantly in older versions 8.5.133 "could not synchronize playlists, retrying".  Then began getting them on my work computer also.  Constantly there...

Joe

Community Legend

451 Views

1 replies

0 likes

Windows
  • 451 Views
  • 1 replies
  • 0 likes

Lost playlists and account

I just used a facebook-link for a friends album-suggestion while beeing logged on to my Spotify premium account. The program quit and reappeared with the album. My name is still in top, right corner, but my account seems to have disappeared. All play...

Regular

I just used a facebook-link for a friends album-suggestion while beeing logged on to my Spotify premium account. The program quit and reappeared with the album. My name is still in top, right co...

stianschjelderu

Regular

382 Views

1 replies

0 likes

Windows
  • 382 Views
  • 1 replies
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Spotify on Windows Phone

Is there anyway I can install Spotify on my Windows Phone without going to the App Store? It's not available in the Windowsphone App Store in my country. Thank you!

Newbie

Is there anyway I can install Spotify on my Windows Phone without going to the App Store? It's not available in the Windowsphone App Store in my country.   Thank you!

Peter__

Community Legend

422 Views

1 replies

0 likes

Windows
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Solved!! No minimized mode on startup

Spotify opens on startup, but not in minimized mode as it's set. Any idea? (win 7 32bit)

Casual Listener

Spotify opens on startup, but not in minimized mode as it's set. Any idea? (win 7 32bit)

Akos

Casual Listener

2311 Views

2 replies

0 likes

Windows
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Solved!! Spotify Sound Won't Transfer Through HDMI Cable

So I'm connecting my laptop to my TV, and I cannot get the sound from Spotify to play through the TV and just comes out of my laptop speakers as though the HDMI cable isn't plugged in at all. Youtube, DVD's, everything else plays the sound through th...

Casual Listener

So I'm connecting my laptop to my TV, and I cannot get the sound from Spotify to play through the TV and just comes out of my laptop speakers as though the HDMI cable isn't plugged in at all. Youtube...

LunaWolf99

Visitor

26899 Views

14 replies

0 likes

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Unable to minimize Spotify on Win7 x64

I jus installed Spotify .9.7.16 on Windows 7 x64 with dual monitors. I'm not able to minimize the Spotify window. By that I mean the full Spotify window with the main/apps/your music window refuses to minimize to the task bar. If I click on the minim...

Newbie

I jus installed Spotify .9.7.16 on Windows 7 x64 with dual monitors. I'm not able to minimize the Spotify window. By that I mean the full Spotify window with the main/apps/your music window refuses t...

Peter__

Community Legend

489 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Solved!! spotify Connect

Good morning or afternoon I just want to use spotify-connect! How do set it up? I'm just trying to connect it to a desktop which is connected to my speakers, so if other words what do I need to do to make that work. I also have spotify premium. I'm r...

Casual Listener

Good morning or afternoon   I just want to use spotify-connect! How do set it up? I'm just trying to connect it to a desktop which is connected to my speakers, so if other words what do I ne...

user-removed

Not applicable

1515 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Can no longer view my friends current play queue

I have searched high and low and I cannot find a solution on how to view what my friends are listening to. This used to appear on the right hand side of my spotify screen on a PC. Please help.

Newbie

I have searched high and low and I cannot find a solution on how to view what my friends are listening to.  This used to appear on the right hand side of my spotify screen on a PC.  Please ...

Peter__

Community Legend

701 Views

1 replies

0 likes

Windows
  • 701 Views
  • 1 replies
  • 0 likes

Gapless Playback and Max Richter - Recomposed by Max Richter: Vivaldi, the Four Seasons

This Album doesn't do Gapless playback, while it should. Is this a feature or a problem of Spotify?

Casual Listener

This Album doesn't do Gapless playback, while it should. Is this a feature or a problem of Spotify?

robzim737

Community Legend

444 Views

1 replies

0 likes

Windows
  • 444 Views
  • 1 replies
  • 0 likes