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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81556 Views

40 replies

68 likes

  • 81556 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778955 Views

503 replies

64 likes

  • 778955 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18770 Views

19 replies

5 likes

  • 18770 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

Solved!! Where is Discover tab?

Hello, Today, when I've typed premium code, I've seen that "Discover" option disappeared. Why?

Newbie

Hello,    Today, when I've typed premium code, I've seen that "Discover" option disappeared.   Why?

dinomight

Spotify Star

1449 Views

1 replies

0 likes

Windows
  • 1449 Views
  • 1 replies
  • 0 likes

Solved!! list by topic is greyed out on this forum

What it says: If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.

Gig Goer

What it says:   If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.   &...

StevenR

Roadie

682 Views

3 replies

0 likes

Windows
  • 682 Views
  • 3 replies
  • 0 likes

update 0.9.12.10 - embedded button half repaired

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from. http://www.soundofus.com

Community Legend

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from.   h...

pio4000

Casual Listener

812 Views

3 replies

0 likes

Windows
  • 812 Views
  • 3 replies
  • 0 likes

Solved!! Missing Activity Bar

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through settings, waiting for update after update in blind fa...

Casual Listener

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through se...

dinomight

Spotify Star

1627 Views

3 replies

0 likes

Windows
  • 1627 Views
  • 3 replies
  • 0 likes

Problem with an ad (sorry if I spammed this message.. something went wrong with my PC)

Sooo... I opened my spotify and the ad for Ariana Grande's new album was obstructing half of my screen.. I know that there are this kind of ads that are like "over spotify" floating... (the ones that darken the background). It wasn't one of them. It ...

Casual Listener

Sooo... I opened my spotify and the ad for Ariana Grande's new album was obstructing half of my screen.. I know that there are this kind of ads that are like "over spotify" floating... (the ones that...

gerginius

Casual Listener

842 Views

3 replies

0 likes

Windows
  • 842 Views
  • 3 replies
  • 0 likes

The profile page is MINE and not yours, Spotify

Well, as you know Spotify introduced the terrible idea of taking control of our profile pages. Before the intrusion: 1. Your playlists were listed on your profile page in the order you listed them in the playlist left hand navigation. 2. All your pub...

Roadie

Well, as you know Spotify introduced the terrible idea of taking control of our profile pages.   Before the intrusion: 1. Your playlists were listed on your profile page in the order you l...

Soundofus

Community Legend

1459 Views

5 replies

4 likes

Mac
Windows
  • 1459 Views
  • 5 replies
  • 4 likes

My Friends Spotify is attached to my facebook? My Playlists are gone!

Whenever I log into my spotify, my playlists do not show up, but a friend of mine's who had logged onto the device after I did. It shows up under my name, and my profile picture associated with facebook. However, if I log onto this site, my name show...

Newbie

Whenever I log into my spotify, my playlists do not show up, but a friend of mine's who had logged onto the device after I did.    It shows up under my name, and my profile picture asso...

kbrooksc

Community Legend

384 Views

1 replies

0 likes

Windows
  • 384 Views
  • 1 replies
  • 0 likes

How to avoid Welcome Screen from popping up

Hi! I am a Spotify Unlimited user on Windows. I would like to permanently disable the annoying Welcome Screen from popping up every time you log in. Is this possible? Cant find any settings for it in Edit > Preferences in Spotify. Your help would be ...

Visitor

Hi! I am a Spotify Unlimited user on Windows.   I would like to permanently disable the annoying Welcome Screen from popping up every time you log in.   Is this possible?  ...

user-removed

Not applicable

703 Views

4 replies

0 likes

Windows
  • 703 Views
  • 4 replies
  • 0 likes

Desktop player crashes every time I try to play any song

I am running Win7 Pro with service pack 1 and just reinstalled Spotify, which according the the about screen, is version 0.9.12.10.g89b2a4fc. Prior to reinstalling Spotify, every time I would try to play any song the program would crash. I uninstalle...

Visitor

I am running Win7 Pro with service pack 1 and just reinstalled Spotify, which according the the about screen, is version 0.9.12.10.g89b2a4fc. Prior to reinstalling Spotify, every time I would try to ...

user-removed

Not applicable

595 Views

2 replies

0 likes

Windows
  • 595 Views
  • 2 replies
  • 0 likes

Solved!! Soptify doesn't play local files

Hi everyone, i have a problem with spotify: everything works great but when I try to play any local file trough Spotify i get an error message: "There is a problem with the sound decoder. Spotify can't play music." Every file is mp3 and they work wit...

Casual Listener

Hi everyone, i have a problem with spotify: everything works great but when I try to play any local file trough Spotify i get an error message:   "There is a problem with the sound de...

dr_stein

Casual Listener

1901 Views

2 replies

0 likes

Windows
  • 1901 Views
  • 2 replies
  • 0 likes

I am reaching the end of my limit

I have a spotify account that I signed up with through Facebook. I was ready to go Premium but it wouldnt let me dissconnect it from my Facebook. So I made a new one via my email address. The account signed up via Facebook has a user name of 12152603...

Casual Listener

I have a spotify account that I signed up with through Facebook. I was ready to go Premium but it wouldnt let me dissconnect it from my Facebook. So I made a new one via my email address.   ...

Peter__

Community Legend

402 Views

1 replies

0 likes

Windows
  • 402 Views
  • 1 replies
  • 0 likes

Public playlist not showing an image in search

Is there a reason why my playlists are not showing the usual image (first 4 tracks) when searched?

Casual Listener

Is there a reason why my playlists are not showing the usual image (first 4 tracks) when searched? 

Mathaus

Casual Listener

532 Views

2 replies

0 likes

Windows
  • 532 Views
  • 2 replies
  • 0 likes

help me!

I accidently deleted my playlist 'its a very very mad world' can someone please help me?

Newbie

I accidently deleted my playlist 'its a very very mad world' can someone please help me?

Peter__

Community Legend

1516 Views

2 replies

0 likes

Windows
  • 1516 Views
  • 2 replies
  • 0 likes

Spotify won't play in offline mode

I can't play any offline songs. I thought they were supposed to be saved in the hard drive, but when I'm offline, I get a message saying that it's not possible in offline mode. Help?

Casual Listener

I can't play any offline songs. I thought they were supposed to be saved in the hard drive, but when I'm offline, I get a message saying that it's not possible in offline mode. Help?

Peter__

Community Legend

561 Views

3 replies

0 likes

Windows
  • 561 Views
  • 3 replies
  • 0 likes

deleting track changes scroll position

Did anyone else notice that in the latest version of Spotify deleting a track from a playlist completely changes the scroll position? Spotify 0.9.12.10.g89b2a4fc

Roadie

Did anyone else notice that in the latest version of Spotify deleting a track from a playlist completely changes the scroll position?   Spotify 0.9.12.10.g89b2a4fc

miles_351

Roadie

547 Views

2 replies

0 likes

Windows
  • 547 Views
  • 2 replies
  • 0 likes

repeat the same options

it appears the same option twice of followers

Visitor

it appears the same option twice of followers

user-removed

Not applicable

1390 Views

2 replies

0 likes

Windows
  • 1390 Views
  • 2 replies
  • 0 likes

NUS Discount Not working

I tried setting up an NUS card on my premium account, however when i put my Date of Birth in, it said "Invalid Date of Birth"? How do I fix this?? The card number worked fine yet whenever I try I can never get it to work because it thinks I've put a ...

Newbie

I tried setting up an NUS card on my premium account, however when i put my Date of Birth in, it said "Invalid Date of Birth"? How do I fix this?? The card number worked fine yet whenever I try I can...

Peter__

Community Legend

700 Views

1 replies

0 likes

Windows
  • 700 Views
  • 1 replies
  • 0 likes

X amount of notifications, only a limited number showing when scrolling down

Hello, all. This has been happening for a while now and I'd like to see it worked out. Today, I logged onto Spotify and found out I had 56 notifications of new releases. Thing is, when I scroll down, it stops at about 20 and the thing doesn't scroll ...

Visitor

Hello, all.   This has been happening for a while now and I'd like to see it worked out. Today, I logged onto Spotify and found out I had 56 notifications of new releases. Thing is, when I s...

user-removed

Not applicable

475 Views

2 replies

0 likes

Windows
  • 475 Views
  • 2 replies
  • 0 likes

Solved!! Spotify last version 0.9.12.10

Hi community,Yesterday was released the last Spotify version 0.9.12.10. For me it looks the same. Did you guys experienced some change? Some new improvement?Regards.

Roadie

Hi community, Yesterday was released the last Spotify version 0.9.12.10. For me it looks the same. Did you guys experienced some change? Some new improvement? Regards.

Peter__

Community Legend

880 Views

1 replies

0 likes

Windows
  • 880 Views
  • 1 replies
  • 0 likes

Restoring followers

How do I restore my deleted followers?

Newbie

How do I restore my deleted followers?

Peter__

Community Legend

364 Views

1 replies

0 likes

Windows
  • 364 Views
  • 1 replies
  • 0 likes