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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84668 Views

40 replies

68 likes

  • 84668 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

801675 Views

505 replies

64 likes

  • 801675 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25452 Views

27 replies

7 likes

  • 25452 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3145 Views

0 replies

4 likes

  • 3145 Views
  • 0 replies
  • 4 likes

Solved!! 2 minuite ad? Spinin records ad

Hi, ive been using spotify for around a year now I use it to listen to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like that kind of music, but the ad says its usual crap and then ...

Newbie

Hi, ive been using spotify for around a year now I use it to listen  to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like t...

Peter__

Community Legend

603 Views

1 replies

0 likes

Windows
  • 603 Views
  • 1 replies
  • 0 likes

Empty playlist and loading playlist errors

Hello everybody, Since a couple of days I can't manage playlist correctly. I want to import an iTunes playlist (not smart, but normal playlist) in Spotify. Firstly, I've tried to import with the File>Import Playlist>iTunes mode but, if on the Windows...

Newbie

Hello everybody, Since a couple of days I can't manage playlist correctly. I want to import an iTunes playlist (not smart, but normal playlist) in Spotify. Firstly, I've tried to import with th...

Peter__

Community Legend

662 Views

1 replies

0 likes

Windows
  • 662 Views
  • 1 replies
  • 0 likes

friends profile pictures not showing

hello, suddenly my friends profile pics doesn´t showing up. both "friendlist" and "listen activity". but i can see what they listen to and also there names ( how you can see in the screenshot) so far i have disconnect my facebook account and also del...

Casual Listener

hello,   suddenly my friends profile pics doesn´t showing up. both "friendlist" and "listen activity".    but i can see what they listen to and also there names ( how you can s...

Peter__

Community Legend

1492 Views

1 replies

0 likes

Windows
  • 1492 Views
  • 1 replies
  • 0 likes

See which tags a track/playlist/radio has

I keep having trouble creating the perfect radio station based on a playlist. Possibly because my playlists sometimIs this possible?es really can not be represented by a set of genres but rather a set of genres with exceptions. I would like to create...

Casual Listener

I keep having trouble creating the perfect radio station based on a playlist. Possibly because my playlists sometimIs this possible?es really can not be represented by a set of genres but rather a se...

Peter__

Community Legend

1908 Views

1 replies

0 likes

Windows
  • 1908 Views
  • 1 replies
  • 0 likes

Solved!! Bug: Join Me Ad locks up Spotify Player

The advertisement for "Join Me" flips on and Spotify shows the advertisement but it doesn't end. The only way to get to the next song is to exit and launch spotify again. I actually had it sit for 30 minutes with nothing happening to see if it was an...

Newbie

The advertisement for "Join Me" flips on and Spotify shows the advertisement but it doesn't end.  The only way to get to the next song is to exit and launch spotify again.  I actually ...

Peter__

Community Legend

1651 Views

1 replies

0 likes

Windows
  • 1651 Views
  • 1 replies
  • 0 likes

Can't play the current track

I get this message when I try to play any of the songs from an album I have recently downloaded, this album is not available on Spotify and I'm only trying to use Spotify as a media player. So far I have tried: logging out, exiting the player and the...

Newbie

I get this message when I try to play any of the songs from an album I have recently downloaded, this album is not available on Spotify and I'm only trying to use Spotify as a media player. So far I ...

Peter__

Community Legend

390 Views

1 replies

0 likes

Windows
  • 390 Views
  • 1 replies
  • 0 likes

why can't edit song id3 tags by person ?

many chinese song ,can't show his chinese name , just display id tags by transliteration string , it s very strange !!!!!!! ah ah ah

Newbie

many chinese song ,can't show his chinese name , just display id tags by transliteration string  ,   it s very strange !!!!!!! ah ah ah   

SuperWisdom

Community Legend

738 Views

1 replies

0 likes

Windows
  • 738 Views
  • 1 replies
  • 0 likes

Do you have same problem (no playlists)

Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotify account? PS Albums in My Music are left untouched

Gig Goer

Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotif...

SuperWisdom

Community Legend

478 Views

1 replies

0 likes

Windows
  • 478 Views
  • 1 replies
  • 0 likes

Solved!! Copying songs

Can i to copy cached songs to hear in others devices in MP3 format? Thank u

Casual Listener

Can i to copy cached songs to hear in others devices in MP3 format?   Thank u

kbrooksc

Community Legend

1480 Views

3 replies

0 likes

Windows
  • 1480 Views
  • 3 replies
  • 0 likes

Windows Desktop client failed to update playlist

I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify treat your customers? My Windows 7 desktop client can't u...

Visitor

I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify t...

user-removed

Not applicable

1259 Views

3 replies

0 likes

Windows
  • 1259 Views
  • 3 replies
  • 0 likes

spotify premium

I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upgraded

Newbie

I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upg...

xHarukito

Regular

416 Views

1 replies

0 likes

Windows
  • 416 Views
  • 1 replies
  • 0 likes

Music Totals Discrepancy, Please Help!

All, I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterday the playlist said I had 196 but I only had 193. Today its down to...

Newbie

All,   I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterda...

user-removed

Not applicable

392 Views

1 replies

0 likes

Windows
  • 392 Views
  • 1 replies
  • 0 likes

Not opening at all

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would work then. When I tried to open it, it would make th...

Newbie

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would w...

jandrew

Newbie

1288 Views

1 replies

0 likes

Windows
  • 1288 Views
  • 1 replies
  • 0 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

Regular

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...

kbrooksc

Community Legend

3533 Views

7 replies

0 likes

Windows
  • 3533 Views
  • 7 replies
  • 0 likes

Starred playlist won't update

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of times the list now shows up as empty on the desktop cli...

Gig Goer

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of time...

olken2000

Gig Goer

637 Views

1 replies

0 likes

Windows
  • 637 Views
  • 1 replies
  • 0 likes

Can't Play Music

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am on...

Music Fan

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I ha...

Peplau

Casual Listener

2973 Views

6 replies

0 likes

Windows
  • 2973 Views
  • 6 replies
  • 0 likes

Volume slider lag

For about 4 months now whenever I use my main playlist the volume slider lags. Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks). Using different OS's (Win 7, Win 8 and Win 8.1) and all have the sa...

Regular

For about 4 months now whenever I use my main playlist the volume slider lags.   Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks)....

Peter__

Community Legend

8415 Views

12 replies

5 likes

Windows
  • 8415 Views
  • 12 replies
  • 5 likes

New Spotify 0.8.8 interface.

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added grayed. Also before the added colum the are icons ( chain and ...

Casual Listener

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added gray...

Tmartins

Casual Listener

1622 Views

2 replies

0 likes

Windows
  • 1622 Views
  • 2 replies
  • 0 likes

Spotify slowing down/freezing my computer

Everytime a song changes, or I pause a song, it freezes my desktop. Anytime a new update is installed, this happens. I can't update firewalls or anything because this is a work computer. How can I fix this?

Casual Listener

Everytime a song changes, or I pause a song, it freezes my desktop.  Anytime a new update is installed, this happens.   I can't update firewalls or anything because this is a work compu...

AllieNicoleM83

Casual Listener

908 Views

2 replies

0 likes

Windows
  • 908 Views
  • 2 replies
  • 0 likes

Error Code: 53 upon install attempt

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall. I download the installer and it gives me the attached error message (Error Code 53) Please advise. Thank you.

Casual Listener

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall.  I download the installer and it gives me the attached error message ...

user-removed

Not applicable

739 Views

1 replies

0 likes

Windows
  • 739 Views
  • 1 replies
  • 0 likes