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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2465 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155857 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

151123 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11513 Views

1 replies

6 likes

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New Spotify UI is terrible

The new Spotify UI is awful. The change from stars to "your music" is weird. If you're going to take away stars, then at least explain the new functions when you force roll onto subscribers. Also, while you can drag/drop your starred playlist into th...

Casual Listener

The new Spotify UI is awful.  The change from stars to "your music" is weird.  If you're going to take away stars, then at least explain the new functions when you force roll onto subscribe...

Joe

Community Legend

5285 Views

12 replies

32 likes

Windows
  • 5285 Views
  • 12 replies
  • 32 likes

Solved!! If a commercial plays after the last song in the playlist the last song is played again

If a commercial plays after the last song in the playlist the last song is played again after the commercial. This can repeat itself several times. I'm using version 0.9.8.296.g91f68827.

Newbie

If a commercial plays after the last song in the playlist the last song is played again after the commercial. This can repeat itself several times. I'm using version 0.9.8.296.g91f68827.

Peter__

Community Legend

869 Views

1 replies

0 likes

Windows
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Offline Access Withdrawn

Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly every 2 weeks. i have only 3 devices on the account with offline access and s...

Casual Listener

Hi,   Ive read a few of the other posts but havent been able to solve it.   I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly ever...

BarnesChrisJ91

Casual Listener

544 Views

2 replies

0 likes

Windows
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Help Please - Ahhhhhhh

Hi I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due to fact it now takes ages to look at all the songs I have got on...

Regular

Hi   I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due ...

Joe

Community Legend

540 Views

1 replies

1 likes

Windows
  • 540 Views
  • 1 replies
  • 1 likes

"Your Music" lost

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago. However, it looks like it didn't sync or save so now I lost all of my music. Any help or ideas?

Newbie

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago.  However, it looks like it didn't sync or save so now I lost al...

Joe

Community Legend

496 Views

1 replies

0 likes

Windows
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Nice looking but terribly buggy newdesktop UI

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are too many bugs, too many new options I do not underst...

Regular

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are...

401 Views

0 replies

0 likes

Windows
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all songs are gone

after the new look i move all the songs i starred to the "songs" thing under "my music" my computer crashed now i look in the "songs" thing and there is no music there and because i moved them all form "starred", there's nothing in the "starred" play...

Newbie

after the new look i move all the songs i starred to the "songs" thing under "my music"   my computer crashed   now i look in the "songs" thing and there is no music there   ...

Joe

Community Legend

460 Views

1 replies

0 likes

Windows
  • 460 Views
  • 1 replies
  • 0 likes

Solved!! Starred Favorites on Downloaded Player Missing. Still Available on Web Player.

My starred favorites are gone on desktop player but still on webplayer. This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred music was completely gone. I tried a uninstall and reinstall as...

Newbie

My starred favorites are gone on desktop player but still on webplayer.   This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred m...

Joe

Community Legend

610 Views

1 replies

0 likes

Windows
  • 610 Views
  • 1 replies
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Logitech Gaming Software and Spotify Don't Like Each Other

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't work with any media keys or volume controls. I have a L...

Casual Listener

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't wo...

iTor

Newbie

3240 Views

1 replies

2 likes

Windows
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  • 1 replies
  • 2 likes

What does the the plus and the tick signs mean on the new spotify layout?

What does the the plus and the tick signs mean on the new spotify layout? Is it obvious? ive been trying to work it out and i cant seem to understand what they mean. Bring back the old layout. It was much easier and quicker to use.

Newbie

What does the the plus and the tick signs mean on the new spotify layout? Is it obvious? ive been trying to work it out and i cant seem to understand what they mean.  Bring back the old layout...

DaMaZz

Casual Listener

96721 Views

30 replies

72 likes

Windows
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Music breaks

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands Classics" The second track "Love is sweetest thing" has a sil...

Casual Listener

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands C...

nandrews1000

Casual Listener

533 Views

2 replies

0 likes

Windows
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  • 2 replies
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Playlists Will Not Appear As Public

Hi, all,Seriously running my head into a wall trying to figure out what happened in transitioning to the latest version (0.9.8.296).My default setting for playlists is to make all playlists public, but my profile appears to have zero playlists, no ma...

Regular

Hi, all, Seriously running my head into a wall trying to figure out what happened in transitioning to the latest version (0.9.8.296). My default setting for playlists is to make all playlists p...

golden_sideboob

Newbie

39822 Views

76 replies

1 likes

Windows
  • 39822 Views
  • 76 replies
  • 1 likes

Solved!! Uninstalled Spotify and now it is taking forever to download. (Windows 8)

Hello, I have a premium account on Spotify, which has been great since the beginning of the year. I use it on both my computer and my phone. After the update I had issues with Spotify on Windows 8. It kept saying it was offline when I was online etc....

Regular

Hello,   I have a premium account on Spotify, which has been great since the beginning of the year.   I use it on both my computer and my phone.   After the update I had is...

Madonesparktwo

Casual Listener

6755 Views

4 replies

0 likes

Windows
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My post from yesterday...

Spotify, shame of you. Deleting posts that are critical of you is a bad business to be in. Yesterday i created this community account and i posted one message. Today that message is gone and i am unable to find it. It was critical of your latest upda...

Casual Listener

Spotify, shame of you. Deleting posts that are critical of you is a bad business to be in.   Yesterday i created this community account and i posted one message.   Today that messag...

Peter__

Community Legend

510 Views

1 replies

2 likes

Windows
  • 510 Views
  • 1 replies
  • 2 likes

Suggestion: Highlighting Playing vs Reviewing

In the new version, it's not easily identifiable which playist is playing versus one which is being looked at. I see the Speaker icon to the right of the playlist, but it would be better to have more. Such as italics the playing list or change the co...

Regular

In the new version, it's not easily identifiable which playist is playing versus one which is being looked at. I see the Speaker icon to the right of the playlist, but it would be better to have...

Peter__

Community Legend

525 Views

1 replies

0 likes

Windows
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Solved!! [Windows]Blank screens

Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution. Hi there, I'm a Premium user since 3 years and a half. The first couple of years I was super happy with the whole exper...

Regular

Spotify update: We've posted a workaround to this issue here. Thanks for hanging in there - we're working on a permanent solution.   Hi there,   I'm a Premium user since 3 year...

fck-your-signup

Casual Listener

48873 Views

106 replies

5 likes

Windows
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  • 106 replies
  • 5 likes

Can't select tracks in an album view if I clicked into the album from "Your Music"->"Albums" view

If I'm in the "Your Music"->"Albums" view and I click into an album, I can't select any of the tracks in that view

Roadie

If I'm in the "Your Music"->"Albums" view and I click into an album, I can't select any of the tracks in that view

Peter__

Community Legend

575 Views

1 replies

0 likes

Windows
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  • 1 replies
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Bug (Windows) - Plays song from different album (not equivalent track number from other album)

This one is a bit tricky: Description: I opened Lionel Richies profile on Spotify. I scrolled 7 albums down to Live (2007) and selected song number 13 out of 14, All Night Long - Live from Bercy Arena. Spotify on the other hand, thought that I rather...

Gig Goer

This one is a bit tricky:   Description: I opened Lionel Richies profile on Spotify. I scrolled 7 albums down to Live (2007) and selected song number 13 out of 14, All Night Long - Live fr...

Peter__

Community Legend

539 Views

1 replies

0 likes

Windows
  • 539 Views
  • 1 replies
  • 0 likes

wrong songs

idk if it's just a my problem but i can't find any solutions, online and on my brother's desktop for the same songs there aren't any problems but on the program they are wrong, really different songs or with voices not of the songs like 'six degrees ...

Newbie

idk if it's just a my problem but i can't find any solutions, online and on my brother's desktop for the same songs there aren't any problems but on the program they are wrong, really different songs...

Peter__

Community Legend

621 Views

1 replies

0 likes

Windows
  • 621 Views
  • 1 replies
  • 0 likes

Solved!! Help - Clearing play queue of automatic songs and playlists.

Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead of adding it to the play queue. This has now added the whole back catalogue to ...

Newbie

Hi,   Sorry I'm new.  I realise this problem has already been posted before, but I've not found the answer that I'm looking for!   Basically I've double clicked a song instead ...

user-removed

Not applicable

62845 Views

29 replies

7 likes

Windows
  • 62845 Views
  • 29 replies
  • 7 likes