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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83335 Views

40 replies

68 likes

  • 83335 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790291 Views

503 replies

64 likes

  • 790291 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22486 Views

22 replies

7 likes

  • 22486 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3012 Views

0 replies

4 likes

  • 3012 Views
  • 0 replies
  • 4 likes

Bug: Advertisement Connection Fail, unable to continue playing music.

Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the track ended spotify wanted to play an advertisement. At the top of the scre...

Casual Listener

Hi Spotify Team!   This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit,   I was playing music just fine, and when the tr...

Meresdreams

Casual Listener

832 Views

5 replies

1 likes

Windows
  • 832 Views
  • 5 replies
  • 1 likes

Everything disappeared

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my personal playlist still exists and I can access it, but I...

Visitor

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my person...

user-removed

Not applicable

381 Views

2 replies

0 likes

Windows
  • 381 Views
  • 2 replies
  • 0 likes

Cant open Spotify

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i am not allowed Thanks

Newbie

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i ...

418 Views

0 replies

0 likes

Windows
  • 418 Views
  • 0 replies
  • 0 likes

clicks and underwater singing with 0.9.12.10

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathedral. How can I go back to the older version which w...

Casual Listener

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathed...

kbrooksc

Community Legend

369 Views

1 replies

0 likes

Windows
  • 369 Views
  • 1 replies
  • 0 likes

Discover -- previewing a track

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longer works for me, and I miss it. What can I do to bring it ...

Casual Listener

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening.  That function no longe...

VintageJass

Casual Listener

671 Views

3 replies

3 likes

Windows
  • 671 Views
  • 3 replies
  • 3 likes

playlist download offline

whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is offline.

Visitor

whene i have a playlist downloaded  the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is of...

user-removed

Not applicable

690 Views

4 replies

0 likes

Windows
  • 690 Views
  • 4 replies
  • 0 likes

Cant add any song to my playlists

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.

Casual Listener

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing. 

user-removed

Not applicable

482 Views

1 replies

0 likes

Windows
  • 482 Views
  • 1 replies
  • 0 likes

how to display tracks shared to newsfeed/facebook

i regularly share tracks to my newsfeed and to my linked facebook account. is there any way of showing the history of tracks i have shared over the past week/month/year etc? i would find this very useful to review what i have been sharing and for usi...

Music Fan

i regularly share tracks to my newsfeed and to my linked facebook account.   is there any way of showing the history of tracks i have shared over the past week/month/year etc?   i w...

andyg1966

Music Fan

419 Views

2 replies

0 likes

Windows
  • 419 Views
  • 2 replies
  • 0 likes

Spotify Crashing, CPU High

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music, I don't mind the ads but sometimes my Spotify jus...

Visitor

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music...

user-removed

Not applicable

560 Views

2 replies

0 likes

Windows
  • 560 Views
  • 2 replies
  • 0 likes

Discover tab not working

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted a screen shot below. ANYONE ELSE HAVING THIS ISSUE?...

Newbie

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted ...

382 Views

0 replies

0 likes

Windows
  • 382 Views
  • 0 replies
  • 0 likes

Logitech Gaming Software and Spotify Don't Like Each Other

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't work with any media keys or volume controls. I have a L...

Casual Listener

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't wo...

iTor

Newbie

3286 Views

1 replies

2 likes

Windows
  • 3286 Views
  • 1 replies
  • 2 likes

Band had Related Artists, and suddenly the tab and info has disappeared

My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excited to see many of our influences were now in the Related Artists se...

Newbie

My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excite...

VCF75

Music Fan

1568 Views

4 replies

0 likes

Mac
Windows
  • 1568 Views
  • 4 replies
  • 0 likes

[solved]spotify plays the next song instead of the selected one

It's in the title, I have this issue. I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back at 0min0sec and plays the complete song. I have the last v...

Casual Listener

It's in the title, I have this issue.  I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back...

Tchyyd

Casual Listener

499 Views

2 replies

0 likes

Windows
  • 499 Views
  • 2 replies
  • 0 likes

'Your music' and 'Local music'?

How to add my local music that is not on spotify to my library 'Your music' so i can have all my favorite music in one place and be able to fast remove or add them in one touch? (Before it was star on playback and it was great, now it's your music) H...

Gig Goer

How to add my local music that is not on spotify to my library 'Your music' so i can have all my favorite music in one place and be able to fast remove or add them in one touch? (Before it was star o...

IronEleven

Newbie

683 Views

2 replies

0 likes

Windows
  • 683 Views
  • 2 replies
  • 0 likes

Can't add a song on a playlist

ok, to add songs to my musics there's a limit of 10,000 songs, but then i've started using playlists and now i'm unable to do it. i've already tried to delete some song to see if there was a limit but it still didn't worked out

Casual Listener

ok, to add songs to my musics there's a limit of 10,000 songs, but then i've started using playlists and now i'm unable to do it. i've already tried to delete some song to see if there was a limit bu...

stella-frag

Casual Listener

754 Views

2 replies

0 likes

Windows
  • 754 Views
  • 2 replies
  • 0 likes

Empty Shared Playlist

Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a while for tracks to show up in a shared playlist, ...

Casual Listener

Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a...

Peter__

Community Legend

1189 Views

4 replies

0 likes

Windows
  • 1189 Views
  • 4 replies
  • 0 likes

Accidentally turned off "Who To Follow".....

Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear. Any suggestions?

Newbie

Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear.  Any suggestions?

Peter__

Community Legend

403 Views

1 replies

1 likes

Windows
  • 403 Views
  • 1 replies
  • 1 likes

People following my secret playlist

I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it. I've tried to right click it to see if it is published, but no, it says "ma...

Casual Listener

I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it.   I've tried to...

patrick-1

Casual Listener

2523 Views

2 replies

2 likes

Windows
  • 2523 Views
  • 2 replies
  • 2 likes

Major Problems Since Yesterday - desktop app constantly "loading"

Huge problems since yesterday synching iphone to Windows desktop - just upgraded to 0.9.12.10 and what a HUGE mistake. None of my playlists are synching and they've all disappeared from my iphone. I've reinstalled both aps 3 times. I think the first ...

Casual Listener

Huge problems since yesterday synching iphone to Windows desktop - just upgraded to 0.9.12.10 and what a HUGE mistake.  None of my playlists are synching and they've all disappeared from my ipho...

MikeSkip

Casual Listener

543 Views

2 replies

0 likes

Windows
  • 543 Views
  • 2 replies
  • 0 likes

Can't sync local files to PC (Windows 7) and Iphone 4

I don't know what is happening. 1) I create a folder 2) I download music and put in that folder 3) Choose that foulder in "Preferences" on Spotify 4) As soon as I choose that folder, 100+ other folders are appearing out of nowhere inside of it See a ...

Regular

I don't know what is happening.   1) I create a folder  2) I download music and put in that folder 3) Choose that foulder in "Preferences" on Spotify 4) As soon as I choose that f...

munyez33

Regular

572 Views

2 replies

0 likes

Windows
  • 572 Views
  • 2 replies
  • 0 likes