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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84364 Views

40 replies

68 likes

  • 84364 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799638 Views

505 replies

64 likes

  • 799638 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24853 Views

26 replies

7 likes

  • 24853 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3117 Views

0 replies

4 likes

  • 3117 Views
  • 0 replies
  • 4 likes

Solved!! spotify automatic startup

I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?

Casual Listener

I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?

kbrooksc

Community Legend

768 Views

3 replies

0 likes

Windows
  • 768 Views
  • 3 replies
  • 0 likes

Windows 7 Can't see my custom radio stations

I use to be able to see my custom radio stations on my desktop, but they are no longer showing up. I can see them just fine on my android phone. I also checked the web player and I don't see my stations there either. Please help, I miss my stations.

Newbie

I use to be able to see my custom radio stations on my desktop, but they are no longer showing up.  I can see them just fine on my android phone.  I also checked the web player and I don't ...

391 Views

0 replies

0 likes

Windows
  • 391 Views
  • 0 replies
  • 0 likes

Bug: Advertisement Connection Fail, unable to continue playing music.

Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the track ended spotify wanted to play an advertisement. At the top of the scre...

Casual Listener

Hi Spotify Team!   This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit,   I was playing music just fine, and when the tr...

Meresdreams

Casual Listener

836 Views

5 replies

1 likes

Windows
  • 836 Views
  • 5 replies
  • 1 likes

Everything disappeared

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my personal playlist still exists and I can access it, but I...

Visitor

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my person...

user-removed

Not applicable

381 Views

2 replies

0 likes

Windows
  • 381 Views
  • 2 replies
  • 0 likes

Cant open Spotify

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i am not allowed Thanks

Newbie

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i ...

419 Views

0 replies

0 likes

Windows
  • 419 Views
  • 0 replies
  • 0 likes

clicks and underwater singing with 0.9.12.10

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathedral. How can I go back to the older version which w...

Casual Listener

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathed...

kbrooksc

Community Legend

369 Views

1 replies

0 likes

Windows
  • 369 Views
  • 1 replies
  • 0 likes

Discover -- previewing a track

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longer works for me, and I miss it. What can I do to bring it ...

Casual Listener

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening.  That function no longe...

VintageJass

Casual Listener

675 Views

3 replies

3 likes

Windows
  • 675 Views
  • 3 replies
  • 3 likes

playlist download offline

whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is offline.

Visitor

whene i have a playlist downloaded  the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is of...

user-removed

Not applicable

692 Views

4 replies

0 likes

Windows
  • 692 Views
  • 4 replies
  • 0 likes

Cant add any song to my playlists

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.

Casual Listener

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing. 

user-removed

Not applicable

483 Views

1 replies

0 likes

Windows
  • 483 Views
  • 1 replies
  • 0 likes

how to display tracks shared to newsfeed/facebook

i regularly share tracks to my newsfeed and to my linked facebook account. is there any way of showing the history of tracks i have shared over the past week/month/year etc? i would find this very useful to review what i have been sharing and for usi...

Music Fan

i regularly share tracks to my newsfeed and to my linked facebook account.   is there any way of showing the history of tracks i have shared over the past week/month/year etc?   i w...

andyg1966

Music Fan

427 Views

2 replies

0 likes

Windows
  • 427 Views
  • 2 replies
  • 0 likes

Spotify Crashing, CPU High

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music, I don't mind the ads but sometimes my Spotify jus...

Visitor

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music...

user-removed

Not applicable

564 Views

2 replies

0 likes

Windows
  • 564 Views
  • 2 replies
  • 0 likes

Discover tab not working

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted a screen shot below. ANYONE ELSE HAVING THIS ISSUE?...

Newbie

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted ...

383 Views

0 replies

0 likes

Windows
  • 383 Views
  • 0 replies
  • 0 likes

Logitech Gaming Software and Spotify Don't Like Each Other

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't work with any media keys or volume controls. I have a L...

Casual Listener

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't wo...

iTor

Newbie

3291 Views

1 replies

2 likes

Windows
  • 3291 Views
  • 1 replies
  • 2 likes

Band had Related Artists, and suddenly the tab and info has disappeared

My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excited to see many of our influences were now in the Related Artists se...

Newbie

My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excite...

VCF75

Music Fan

1574 Views

4 replies

0 likes

Mac
Windows
  • 1574 Views
  • 4 replies
  • 0 likes

[solved]spotify plays the next song instead of the selected one

It's in the title, I have this issue. I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back at 0min0sec and plays the complete song. I have the last v...

Casual Listener

It's in the title, I have this issue.  I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back...

Tchyyd

Casual Listener

503 Views

2 replies

0 likes

Windows
  • 503 Views
  • 2 replies
  • 0 likes

'Your music' and 'Local music'?

How to add my local music that is not on spotify to my library 'Your music' so i can have all my favorite music in one place and be able to fast remove or add them in one touch? (Before it was star on playback and it was great, now it's your music) H...

Gig Goer

How to add my local music that is not on spotify to my library 'Your music' so i can have all my favorite music in one place and be able to fast remove or add them in one touch? (Before it was star o...

IronEleven

Newbie

685 Views

2 replies

0 likes

Windows
  • 685 Views
  • 2 replies
  • 0 likes

Can't add a song on a playlist

ok, to add songs to my musics there's a limit of 10,000 songs, but then i've started using playlists and now i'm unable to do it. i've already tried to delete some song to see if there was a limit but it still didn't worked out

Casual Listener

ok, to add songs to my musics there's a limit of 10,000 songs, but then i've started using playlists and now i'm unable to do it. i've already tried to delete some song to see if there was a limit bu...

stella-frag

Casual Listener

755 Views

2 replies

0 likes

Windows
  • 755 Views
  • 2 replies
  • 0 likes

Empty Shared Playlist

Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a while for tracks to show up in a shared playlist, ...

Casual Listener

Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a...

Peter__

Community Legend

1190 Views

4 replies

0 likes

Windows
  • 1190 Views
  • 4 replies
  • 0 likes

Accidentally turned off "Who To Follow".....

Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear. Any suggestions?

Newbie

Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear.  Any suggestions?

Peter__

Community Legend

405 Views

1 replies

1 likes

Windows
  • 405 Views
  • 1 replies
  • 1 likes

People following my secret playlist

I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it. I've tried to right click it to see if it is published, but no, it says "ma...

Casual Listener

I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it.   I've tried to...

patrick-1

Casual Listener

2526 Views

2 replies

2 likes

Windows
  • 2526 Views
  • 2 replies
  • 2 likes