Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

27208 Views

11 replies

2 likes

  • 27208 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

942346 Views

542 replies

64 likes

  • 942346 Views
  • 542 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

52257 Views

40 replies

9 likes

  • 52257 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

7493 Views

0 replies

4 likes

  • 7493 Views
  • 0 replies
  • 4 likes

Sound Card Glitch

I have found a Glitch with spotify! if you unplug whatever audio meathod you are using to listen to music, while playing music, it induces a Sound card glitch. It will loop the second that induced the glitch repedatly after you resume the music. As o...

Regular

I have found a Glitch with spotify!   if you unplug whatever audio meathod you are using to listen to music, while playing music, it induces a Sound card glitch.   It will loop the ...

Carina

Community Legend

1356 Views

1 replies

0 likes

Windows
  • 1356 Views
  • 1 replies
  • 0 likes

Upgrading from Windows XP to Windows 7 has resulted in jumpy, stuttery audio

Upgrading from Windows XP to Windows 7 has resulted in jumpy, stuttery audio when doing almost anything else on my PC I've tried adjusting my sound card/audio settings, but the problem still continues; I've also tried disabling hardware acceleration,...

Roadie

Upgrading from Windows XP to Windows 7 has resulted in jumpy, stuttery audio when doing almost anything else on my PC   I've tried adjusting my sound card/audio settings, but the problem sti...

382 Views

0 replies

0 likes

Windows
  • 382 Views
  • 0 replies
  • 0 likes

Spotify "ghosts" when Spotify is not minimized and another app appears in front.

I can't report this in the bug section, but if you leave the Spotify window open, and then layer anything else above the spotify window, a ghost outline of the spotify window clearly appears. If you minimize Spotify before then it's not an issue, but...

Newbie

I can't report this in the bug section, but if you leave the Spotify window open, and then layer anything else above the spotify window, a ghost outline of the spotify window clearly appears. &nbsp...

Peter__

Community Legend

1669 Views

1 replies

0 likes

Windows
  • 1669 Views
  • 1 replies
  • 0 likes

Spotify starts playing automatically again when Windows playback device changes on Windows 8.1

Hi all, I am using the Windows Desktop version on my private Laptop running on Windows 8.1. I am connecting my laptop to a different playback device (such as Bose Bluetooth speaker). When I pause the playing of songs in Spotify it always happens that...

Newbie

Hi all,   I am using the Windows Desktop version on my private Laptop running on Windows 8.1. I am connecting my laptop to a different playback device (such as Bose Bluetooth speaker). When ...

Peter__

Community Legend

521 Views

1 replies

0 likes

Windows
  • 521 Views
  • 1 replies
  • 0 likes

searching

How come when i search for a song it does not show all of the tracks? For example I search for "Close To You" and the version from Al Martino is nowhaere to be found. CAN SOMEONE SEARCH "Close to you" and then sort the results by artist and tell me i...

Roadie

How come when i search for a song it does not show all of the tracks?  For example I search for "Close To You" and the version from Al Martino is nowhaere to be found.  CAN SOMEONE SEARCH "...

Bertram

Roadie

3111 Views

4 replies

0 likes

Windows
  • 3111 Views
  • 4 replies
  • 0 likes

[Title Update] Opening the Android App randomly kills playback on PC

I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song changes to the same song (on both pcs) in one of my ran...

Music Fan

I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song chan...

WingnutWilson

Music Fan

2615 Views

7 replies

1 likes

Windows
  • 2615 Views
  • 7 replies
  • 1 likes

Account Desactivated

Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment because i dont use spotify during this month. But i will surely...

Newbie

Hi Spotify,   My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment b...

Carina

Community Legend

1143 Views

1 replies

0 likes

Windows
  • 1143 Views
  • 1 replies
  • 0 likes

Radio is brocken

every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER

Casual Listener

every time i dislike a song the song comes again after  3 songs with no dislike please help I DONT WANT JUSTIN BIBER

Denrie

Casual Listener

574 Views

2 replies

0 likes

Windows
  • 574 Views
  • 2 replies
  • 0 likes

How can I see my removed facebook friends?

Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". I removed some friends once, how can I see their acitivties again? I still have...

Gig Goer

Hey,   sorry for my English, I am from Germany.   When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". &nbs...

Peter__

Community Legend

470 Views

1 replies

0 likes

Windows
  • 470 Views
  • 1 replies
  • 0 likes

Can't open Spotify Website

Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity problem. Have followed recommendations on all forums to try an...

Casual Listener

Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website.  Can open any other website so not an internet connectivity probl...

brewCity_TK

Newbie

7775 Views

5 replies

0 likes

Windows
  • 7775 Views
  • 5 replies
  • 0 likes

Music will stop playing from playlists under browse

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the day. Randomly it will stop. When i look at the Spoti...

Casual Listener

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the d...

willmilesky

Casual Listener

566 Views

2 replies

0 likes

Windows
  • 566 Views
  • 2 replies
  • 0 likes

Can't access followed people (Following count is zero although I follow people)

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists and recent activity for followed people, only the fol...

Casual Listener

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists an...

kinabengt

Casual Listener

986 Views

2 replies

0 likes

Linux
Windows
  • 986 Views
  • 2 replies
  • 0 likes

Solved!! Browse Feature stuck loading

I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEASE HELP

Casual Listener

I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this   how do I fix this. PLEAS...

Peter__

Community Legend

2403 Views

10 replies

2 likes

Windows
  • 2403 Views
  • 10 replies
  • 2 likes

Local music is played too loud

I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have to lower the volume (~20%) or skip the song becaus...

Roadie

I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have...

xmas

Newbie

2767 Views

3 replies

5 likes

Windows
  • 2767 Views
  • 3 replies
  • 5 likes

Spotify desktop no audio

As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Perhaps coincidentally I just installed the latest version of iTunes. O...

Newbie

As of this afternoon, I hear no audio when I run spotify desktop.  I checked system volume settings, output device selection, etc.  I've rebooted. And other apps, like iTunes work.  Pe...

user-removed

Not applicable

1062 Views

1 replies

0 likes

Windows
  • 1062 Views
  • 1 replies
  • 0 likes

Playlists missing from old Spotify account.

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing music with friends, without having to delete all my ol...

Newbie

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing mus...

Carina

Community Legend

392 Views

1 replies

0 likes

Windows
  • 392 Views
  • 1 replies
  • 0 likes

Reporting a bug for the windows player

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable and I can press play with once, but as I do the player st...

Casual Listener

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable an...

gnerg

Casual Listener

520 Views

2 replies

0 likes

Windows
  • 520 Views
  • 2 replies
  • 0 likes

Personal Tracks - Is there an option to tell Spotify not to play them?

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...

Newbie

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...

Peter__

Community Legend

675 Views

1 replies

0 likes

Windows
  • 675 Views
  • 1 replies
  • 0 likes

Disconnect everywhere issue

Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect from home, I cannot connect to Spotify at the office. Even thoug...

Newbie

Hello,   I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect fr...

Peter__

Community Legend

597 Views

1 replies

0 likes

Windows
  • 597 Views
  • 1 replies
  • 0 likes

Controlling play on iPhone from my PC

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...

Casual Listener

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone.    But what I want is to play music on my iPhone (con...

Peter__

Community Legend

626 Views

1 replies

0 likes

Windows
  • 626 Views
  • 1 replies
  • 0 likes