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Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84166 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
798365 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24540 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
The audio tracks for Set It Off's Wolf in Sheep's Clothing and Duality were switched. Here's the URI for each track: Wolf in Sheep's Clothing (Feat. William Beckett) Duality (The names don't match up with the audio.) Thanks!
The audio tracks for Set It Off's Wolf in Sheep's Clothing and Duality were switched. Here's the URI for each track: Wolf in Sheep's Clothing (Feat. William Beckett) Duality (The names don't ...
Roadie
389 Views
1 replies
0 likes
Hello. I really don't understand how the listenning queue works. I try to replace the current queue by one of my playlist and I can't do it. If I right click on the playlist on the left column of the UI and click "Play" ("Lire" in french), it only ad...
Hello. I really don't understand how the listenning queue works. I try to replace the current queue by one of my playlist and I can't do it. If I right click on the playlist on the left column ...
Community Legend
679 Views
1 replies
0 likes
Hi! I'm currently a Premium user on Spotify and for the past month or longer, I've been experiencing very bad connections with Spotify. I checked my International download speed and it was going at a steady 80+Mbps, I also tried reinstalling and chan...
Hi! I'm currently a Premium user on Spotify and for the past month or longer, I've been experiencing very bad connections with Spotify. I checked my International download speed and it was going at a...
Casual Listener
495 Views
2 replies
0 likes
The icons "Save to your music" have a very erratic behaviour, sometimes they work, sometimes not. I must press 5, 6 times to the icon to make it work. The same happens with the icons in the same place to "Remove from your music". I believe it has hap...
The icons "Save to your music" have a very erratic behaviour, sometimes they work, sometimes not. I must press 5, 6 times to the icon to make it work. The same happens with the icons...
Community Legend
455 Views
1 replies
0 likes
Hi!I want to thank Spotify Support for their fast and good service helping me solve my problem. I am really greatful for this! Cheers!
Hi! I want to thank Spotify Support for their fast and good service helping me solve my problem. I am really greatful for this! Cheers!
Casual Listener
568 Views
2 replies
1 likes
Hello, so recently Spotify decided to update on its own, it had been bothering me to update for quite a while. I am not big on many changes so I decided not to, but since I didn't really get a choice I let it update. That was yesterday and everything...
Hello, so recently Spotify decided to update on its own, it had been bothering me to update for quite a while. I am not big on many changes so I decided not to, but since I didn't really get a choice...
Casual Listener
1109 Views
2 replies
0 likes
Hi, Spotify decided to mess with me, using the latest version on Windows 8.1. When i add a track to my Selections, the + features, Spotify refuses so it cancels it, so i repeat it 3-6 times in a row, then finally spotify accept and the song is added....
Hi, Spotify decided to mess with me, using the latest version on Windows 8.1. When i add a track to my Selections, the + features, Spotify refuses so it cancels it, so i repeat ...
482 Views
0 replies
0 likes
Hi... I understand that I can create a CUSTOM STATION by adding multiple artists to a playlist (and then, supposedly, there will be a “playlist radio” option to select…?) Anyhow, I created a new playlist, but I can’t figure out how to get an artist /...
Hi... I understand that I can create a CUSTOM STATION by adding multiple artists to a playlist (and then, supposedly, there will be a “playlist radio” option to select…?) Anyhow, I c...
Casual Listener
8937 Views
5 replies
0 likes
Spotify web app plays and uses my 5.1 headset just fine, and my speakers.Spotify desktop application refuses to do so and has for years. I've brought this up, as have many others, several times. I am sick of using the web player to get my sub woofer ...
Spotify web app plays and uses my 5.1 headset just fine, and my speakers. Spotify desktop application refuses to do so and has for years. I've brought this up, as have many others, several times. ...
Community Legend
560 Views
1 replies
0 likes
How often does spotify add music to the spotify service?
How often does spotify add music to the spotify service?
Community Legend
432 Views
1 replies
0 likes
Hello I checked my starred songs today, and it seems that I have nothing starred. I know that shouldn't be right, because I've starred a lot of songs over the past couple of months. So, I'm wondering if one of you great Spotify support staffers could...
Hello I checked my starred songs today, and it seems that I have nothing starred. I know that shouldn't be right, because I've starred a lot of songs over the past couple of months. So, I'...
Community Legend
547 Views
1 replies
0 likes
If I'm listening to, say, "70's genre" on radio, I assume that there is a large number of songs that could be played. So, why am I hearing the same song played 4 or 5 times in the space of an hour?
If I'm listening to, say, "70's genre" on radio, I assume that there is a large number of songs that could be played. So, why am I hearing the same song played 4 or 5 times in the space of an...
Community Legend
399 Views
1 replies
0 likes
As the subject header says, however, if I double click on the track repeated the music plays. Also the music doesn't play the next song automatically because of this message!!!!This happens most of the time but sometimes if I'm lucky it would just pl...
As the subject header says, however, if I double click on the track repeated the music plays. Also the music doesn't play the next song automatically because of this message!!!! This happ...
Community Legend
500 Views
1 replies
0 likes
Hello! I moved from Austria to Germany recently and therefore I also have a German credit card now. In order to use this card for the spotify premium payment I need to change my country-settings, but unfortunately I am not able to Every time I enter ...
Hello! I moved from Austria to Germany recently and therefore I also have a German credit card now. In order to use this card for the spotify premium payment I need to change my country-se...
Community Legend
461 Views
1 replies
0 likes
Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad. It only happens when Spotify is the active window. Has happened multiple times in a matter of o...
Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad. It only happens when Spotify is the ac...
Casual Listener
470 Views
2 replies
0 likes
Is there anyway to restore Favorites after I accidentally removed it's numbers? Thought I'd copied them to playlist, but that doesn't seem the case...Feel so stupid not checking playlist for this.... aaaaaaaagh!
Is there anyway to restore Favorites after I accidentally removed it's numbers? Thought I'd copied them to playlist, but that doesn't seem the case...Feel so stupid not checking playlist for t...
305 Views
0 replies
0 likes
The songs within some albums are incorrectly sorted, meaning the albums are not in alphabetical order and songs are put in different track number positions. I'll screenshot an example of what I'm talking about. I could only attach 3 screenshots, thou...
The songs within some albums are incorrectly sorted, meaning the albums are not in alphabetical order and songs are put in different track number positions. I'll screenshot an example of what I'm tal...
Community Legend
490 Views
1 replies
0 likes
My iPhone 5s and my Windows 8.1 Spotify apps will not sync. Music and playlists are completely different - they are not connected in the cloud at all when connecting on the same wifi. Absolutely ridiculous that I pay what I do to not have a consisten...
My iPhone 5s and my Windows 8.1 Spotify apps will not sync. Music and playlists are completely different - they are not connected in the cloud at all when connecting on the same wifi. Absolutely ridi...
Community Legend
4882 Views
1 replies
0 likes
I am running windows 8.1 and spotify app version 0.9.13.24.g5dbb3103. I am playing various albums and getting ads inserted every 3 or 4 songs. Everything is good. BUT, when the State Farm ad is selected to run, it never does. It sits there like it is...
I am running windows 8.1 and spotify app version 0.9.13.24.g5dbb3103. I am playing various albums and getting ads inserted every 3 or 4 songs. Everything is good. BUT, when the Stat...
1039 Views
0 replies
0 likes
June 3, 2015 Update: Hi everyone, Spotify staff here. We wanted to say thanks to everyone that participated in this Desktop Beta. Your insights and feedback were incredibly valuable for the internal teams here at Spotify HQ. For now this Desktop Beta...
June 3, 2015 Update: Hi everyone, Spotify staff here. We wanted to say thanks to everyone that participated in this Desktop Beta. Your insights and feedback were incredibly valuable...
238507 Views
0 replies
198 likes
