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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1893 Views

0 replies

2 likes

  • 1893 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148200 Views

83 replies

27 likes

  • 148200 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133652 Views

294 replies

22 likes

  • 133652 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11160 Views

1 replies

6 likes

  • 11160 Views
  • 1 replies
  • 6 likes

Solved!! Media keys no longer work

Description My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect. A more detailed description, using numbered steps 1. Open Spotify 2...

Visitor

Description My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect.   A m...

psturla

Newbie

513515 Views

88 replies

51 likes

  • 513515 Views
  • 88 replies
  • 51 likes

Playlists can't be seen on notebook, but are avaiable on ipad

Hello guys, after an automatic starting update I'm not able to see my playlists on my notebook. Using my ipad, all my playlist are still avaiable. I logged out and logged back in to spotify on my notebook, still the same: no playlists! Can anyone hel...

Newbie

Hello guys,   after an automatic starting update I'm not able to see my playlists on my notebook. Using my ipad, all my playlist are still avaiable. I logged out and logged back in to spotif...

416 Views

0 replies

0 likes

Windows
  • 416 Views
  • 0 replies
  • 0 likes

Lost Profile and Playlist

I tried removing Spotify from my Facebook account and it deleted my Spotify account entirely. When I tried to sign into Spotify solo, not using facebook, it created a new account and my playlist is no longer there. Any way I can have my old account b...

Casual Listener

I tried removing Spotify from my Facebook account and it deleted my Spotify account entirely. When I tried to sign into Spotify solo, not using facebook, it created a new account and my playlist is n...

misssmassacre

Casual Listener

2035 Views

2 replies

0 likes

Windows
  • 2035 Views
  • 2 replies
  • 0 likes

problems switching radio stations

Seems that when I'm listening to an artist radio and I get bored and want to go to something else, I can use the "create new station" function. But if I don't know what I want to listen to and go to Discover, if I select artist radio from anywhere el...

Regular

Seems that when I'm listening to an artist radio and I get bored and want to go to something else, I can use the "create new station" function. But if I don't know what I want to listen to and go to ...

358 Views

0 replies

0 likes

Windows
  • 358 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sharing playlists - will it update automatically on other's PC's?

Morning all, I am wanting to create a playlist, that I share with three friends. If, once I have shared the playlist with them, add more music to the playlists, will this new music automatically appear in the playlist on their PC, or do they need to ...

Visitor

Morning all,   I am wanting to create a playlist, that I share with three friends.   If, once I have shared the playlist with them, add more music to the playlists, will this new mu...

Yordan

Moderator

25878 Views

5 replies

0 likes

Windows
  • 25878 Views
  • 5 replies
  • 0 likes

Searching off line not working

I am having problems searching when off line. This has all started to happen since the last update - no 'library' to search in. Any thoughts before I leave Spotify and find something else?

Newbie

I am having problems searching when off line. This has all started to happen since the last update - no 'library' to search in.   Any thoughts before I leave Spotify and find something else?

291 Views

0 replies

0 likes

Windows
  • 291 Views
  • 0 replies
  • 0 likes

New Desktop APP Column Adjustment Does Not Save

Not sure if this has been reported. I have found a small bug under Your Music in Songs. What happens If you adjust the column width and then log out, close the app, log back in and let the browse load fully, the position a user moved the column width...

Visitor

Not sure if this has been reported. I have found a small bug under Your Music in Songs.   What happens If you adjust the column width and then log out, close the app, log back in and let the...

Peter__

Community Legend

435 Views

1 replies

1 likes

Windows
  • 435 Views
  • 1 replies
  • 1 likes

Removed Facebook Integration, now two accounts?

Ok so i tried removing facebook from spotify and spotify freaked out and bacically made a new account, now my old account is just numbers. i have tried using just the numbers as the name but that doesnt work, any ideas?

Visitor

Ok so i tried removing facebook from spotify and spotify freaked out and bacically made a new account, now my old account is just numbers. i have tried using just the numbers as the name but that doe...

Peter__

Community Legend

692 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Solved!! BRING BACK THE ACTIVITY FEED - PETITION PLEASE ENDORSE

Hi Spotify developers Your last "upgrade" that removed the actiivity feed was nothing short of a massive downgrade. A quick browse of the posts in this community will show that yoiur decision to remove the activity feed is not popular. In fact, many ...

Music Fan

Hi Spotify developers   Your last "upgrade" that removed the actiivity feed was nothing short of a massive downgrade.    A quick browse of the posts in this community will show tha...

osornios

Spotify Star

12017 Views

78 replies

163 likes

Mac
Windows
  • 12017 Views
  • 78 replies
  • 163 likes

Double radio stations appearing?

I made a radio station but when it appeared it appeared twice. I am able to delete one but not the other. When I click on the one I can't delete it just goes into an infinite loading cycle. Anyone have an idea of what's going on?

Casual Listener

I made a radio station but when it appeared it appeared twice. I am able to delete one but not the other. When I click on the one I can't delete it just goes into an infinite loading cycle. Anyone ha...

Darthvoider

Casual Listener

1962 Views

2 replies

0 likes

Windows
  • 1962 Views
  • 2 replies
  • 0 likes

Unread message notification will not go away

I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all three computers that I have Spotify installed on. T...

Roadie

I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all ...

dudebrosup

Newbie

20564 Views

43 replies

9 likes

Windows
  • 20564 Views
  • 43 replies
  • 9 likes

Solved!! [Bug] Incorrect Large Playlist Duration Displayed 0.9.10

I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm currently playing through a list with around 4,000 songs...

Casual Listener

I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm curre...

metalnut4

Newbie

5086 Views

7 replies

0 likes

Windows
  • 5086 Views
  • 7 replies
  • 0 likes

Friend activity not showing

Hi I recently updated my spotify and now can no longer view friends activity on the right sidebar... any solutions?

Casual Listener

Hi  I recently updated my spotify and now can no longer view friends activity on the right sidebar... any solutions?

giuliana_leone

Casual Listener

2102 Views

4 replies

1 likes

Windows
  • 2102 Views
  • 4 replies
  • 1 likes

Solved!! Can't find a playlist I know an artist has created.

A few weeks ago I saw that Josh Pyke had created a playlist and I foolishly didn't follow it, thinking I could find it again by going back to his artist page, but it's not there. Any ideas?

Casual Listener

A few weeks ago I saw that Josh Pyke had created a playlist and I foolishly didn't follow it, thinking I could find it again by going back to his artist page, but it's not there. Any ideas?

Peter__

Community Legend

5619 Views

4 replies

0 likes

Windows
  • 5619 Views
  • 4 replies
  • 0 likes

Spotify crashing shortly after launch, then becomes unkillable task. (Win7)

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow me to play music for about a minute then the music ...

Regular

I have been having this problem for sometime now, on multiple updates. It is quite random though, meaning that it doesn't always happen. Basically Spotify will start up like normal and it will allow ...

293 Views

0 replies

0 likes

Windows
  • 293 Views
  • 0 replies
  • 0 likes

Shared Songs with the Public

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I really want this gone. Can anyone help me? I deleted it ...

Newbie

Hi Guys, I meant to send a song to a friend and it contained a long message I didnt want the public seeing. I know you can't delete it but it still sits atop the "discover" page a week later. I r...

376 Views

0 replies

0 likes

Windows
  • 376 Views
  • 0 replies
  • 0 likes

Deleted playlists still visible on profile.

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assigned the playlist to the user so he could re-delete t...

Newbie

I have 4 visible playlist on my profile that has been deleted a while ago, but they are still available for everyone to see, and I can't re-delete them. I read some posts and I saw that you re-assign...

Peter__

Community Legend

454 Views

1 replies

0 likes

Windows
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Windows App - Volume is reduced when switching to another audio app

Steps to reproduce the issue: Windows 7 Pro, Spotify 0.9.10.14.g578d350b Have an app such as Skype installed along with Spotify. listen to Spotify. Pause Spotify. Make a Skype call. return to Spotify Expected result - Playback normal Actual result - ...

Newbie

Steps to reproduce the issue: Windows 7 Pro, Spotify 0.9.10.14.g578d350b     Have an app such as Skype installed along with Spotify. listen to Spotify. Pause Spotify. Make a Sky...

tomasmann

Newbie

4719 Views

5 replies

0 likes

Windows
  • 4719 Views
  • 5 replies
  • 0 likes

Suddenly low volume after updatie

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume returns to normal. Kinda annoying, but not as anno...

Casual Listener

I've never had this problem before, until the last update. When I switch albums, the volume starts off WAY too LOW. To fix the issue I have to click - without sliding - the volume bar, and the volume...

336 Views

0 replies

0 likes

Windows
  • 336 Views
  • 0 replies
  • 0 likes

Unable to play one particular album

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, t...

Casual Listener

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that ...

tohoq

Casual Listener

630 Views

4 replies

0 likes

Windows
  • 630 Views
  • 4 replies
  • 0 likes