Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83311 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
790034 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22427 Views
22 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...
Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...
Roadie
1146 Views
1 replies
0 likes
I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only hotkeys on my keyboard that work with spotify are t...
I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only ...
Not applicable
970 Views
1 replies
1 likes
Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go back to the same order they were. Please help. would r...
Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go bac...
Community Legend
19958 Views
5 replies
0 likes
This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it. I'm amazed there is no answer for this issue that so many have. Mine just stopped while in the middle of play...
This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it. I'm amazed there is no answer for this issue that so...
Regular
1323 Views
2 replies
0 likes
I have reinstalled multiple times but nothing is working!! Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating!
I have reinstalled multiple times but nothing is working!! 😕 Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating!
Community Legend
358 Views
1 replies
0 likes
Hello everyone, Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography). Does anyone know what the problem may be? Thanks, Wes
Hello everyone, Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography). ...
Casual Listener
5948 Views
32 replies
5 likes
Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music/Songs section, but in the playlist that is posible...
Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music...
Community Legend
396 Views
1 replies
0 likes
Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards the right. I turned off the Activity frame on the ri...
Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards t...
Roadie
480 Views
2 replies
0 likes
I cannot find the discover tab that I used to have. I have searched the web and found that it is now located under browse but it is not showing up there for me. I only have the options of overview, top lists, genres&moods, news, new releases, and hig...
I cannot find the discover tab that I used to have. I have searched the web and found that it is now located under browse but it is not showing up there for me. I only have the options of...
Roadie
593 Views
1 replies
0 likes
Since a few days the embedded follow button doesn't display number of followers on website where it's activated.It has been always working good before. http://www.soundofus.com http://twitter.com/soundofus
Since a few days the embedded follow button doesn't display number of followers on website where it's activated. It has been always working good before. http://www.soundofus.com http://...
Community Legend
1532 Views
3 replies
0 likes
I have created a playlist by right-clicking an album title and then choosing "Add to..." / "New Playlist". In my local files there are live versions of the tracks on the album. Playing this playlist plays the live version from my local files instead ...
I have created a playlist by right-clicking an album title and then choosing "Add to..." / "New Playlist". In my local files there are live versions of the tracks on the album. ...
Newbie
7527 Views
6 replies
0 likes
I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offline including albums and songs. Why the difference in...
I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offlin...
Community Legend
440 Views
1 replies
0 likes
Hello, my spotify completely freezes as soon as i touch the password bar. It won't even let me attempt to log in.I've already looked around the forum for a solution and i've tried several of them already.The only thing so far that worked temporarily ...
Hello, my spotify completely freezes as soon as i touch the password bar. It won't even let me attempt to log in. I've already looked around the forum for a solution and i've tried several of them a...
Casual Listener
471 Views
2 replies
0 likes
The streaming message keeps on annoying me and I want some answers to stop it.... Thanks root3287
The streaming message keeps on annoying me and I want some answers to stop it.... Thanks root3287
Community Legend
1197 Views
3 replies
0 likes
So it's like this ... I used to have one account for all the family but the playlists were getting clogged up with my sons crazy tunes. So I upgraded from premium to family with one extra account and gave that to the rest of the family for use on the...
So it's like this ... I used to have one account for all the family but the playlists were getting clogged up with my sons crazy tunes. So I upgraded from premium to family with one ...
344 Views
0 replies
0 likes
So... I use the Windows deskptop app, and about a week ago I was reading a music blog, clicked on a "Listen" link, and it unexpectedly opened the app. While the desktop app loaded, the track didn't, so I decided to just listen to whatever was in my p...
So... I use the Windows deskptop app, and about a week ago I was reading a music blog, clicked on a "Listen" link, and it unexpectedly opened the app. While the desktop app loade...
Community Legend
4075 Views
7 replies
1 likes
Hello. I read already several topics about the minimise to tray option. Solution so fa,r was right click on taskbar and activate minimise to tray. This works for my win 8.1 PC. On my win 7 64x I dont have this option. if i right click the taskbar ico...
Hello. I read already several topics about the minimise to tray option. Solution so fa,r was right click on taskbar and activate minimise to tray. This works for my win 8.1 PC. On ...
Casual Listener
29866 Views
2 replies
0 likes
I can't connect to facebook with my regular spotify account. Previously I created an account with my facebook account, but I want to keep using my regular account but connect it to facebook. When I try to connect, I get the facebook login screen, and...
I can't connect to facebook with my regular spotify account. Previously I created an account with my facebook account, but I want to keep using my regular account but connect it to faceboo...
Community Legend
411 Views
1 replies
0 likes
Why can't I hold down the play button to preview a part of the song like it used to do?
Why can't I hold down the play button to preview a part of the song like it used to do?
Community Legend
665 Views
1 replies
0 likes
Hello, I am trying to sync my local files with my android device, but when I check "Local files", after my android device is connected, the status says "pending" the whole time. Does anyone know why this is happening? Screen: http://prntscr.com/52k4b...
Hello, I am trying to sync my local files with my android device, but when I check "Local files", after my android device is connected, the status says "pending" the whole time. Does anyon...
Regular
803 Views
2 replies
0 likes
