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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81840 Views

40 replies

68 likes

  • 81840 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780760 Views

503 replies

64 likes

  • 780760 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19332 Views

20 replies

5 likes

  • 19332 Views
  • 20 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2865 Views

0 replies

4 likes

  • 2865 Views
  • 0 replies
  • 4 likes

Help pleaese! Posted before but not fixed

I have reinstalled multiple times but nothing is working!! Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating!

Casual Listener

I have reinstalled multiple times but nothing is working!! 😕 Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating! 

Josh

Community Legend

353 Views

1 replies

0 likes

Windows
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't show similar artist tab.

Hello everyone, Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography). Does anyone know what the problem may be? Thanks, Wes

Casual Listener

Hello everyone,   Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography).    ...

subscriber360

Casual Listener

5869 Views

32 replies

5 likes

Windows
  • 5869 Views
  • 32 replies
  • 5 likes

QUESTION ABOUT OFFLINE SWITCH IN MY SONGS FOLDER

Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music/Songs section, but in the playlist that is posible...

Visitor

Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music...

Swanny

Community Legend

394 Views

1 replies

0 likes

Windows
  • 394 Views
  • 1 replies
  • 0 likes

Left side frame will not allow me to adjust it wide enough

Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards the right. I turned off the Activity frame on the ri...

Roadie

Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards t...

vbartoloma

Roadie

477 Views

2 replies

0 likes

Windows
  • 477 Views
  • 2 replies
  • 0 likes

Discover Tab

I cannot find the discover tab that I used to have. I have searched the web and found that it is now located under browse but it is not showing up there for me. I only have the options of overview, top lists, genres&moods, news, new releases, and hig...

Newbie

I cannot find the discover tab that I used to have.  I have searched the web and found that it is now located under browse but it is not showing up there for me.  I only have the options of...

jmalibeeson

Roadie

590 Views

1 replies

0 likes

Windows
  • 590 Views
  • 1 replies
  • 0 likes

Solved!! Follow button bug

Since a few days the embedded follow button doesn't display number of followers on website where it's activated.It has been always working good before. http://www.soundofus.com http://twitter.com/soundofus

Community Legend

Since a few days the embedded follow button doesn't display number of followers on website where it's activated. It has been always working good before.   http://www.soundofus.com http://...

Soundofus

Community Legend

1520 Views

3 replies

0 likes

Windows
  • 1520 Views
  • 3 replies
  • 0 likes

Solved!! Playing a song plays my local files instead

I have created a playlist by right-clicking an album title and then choosing "Add to..." / "New Playlist". In my local files there are live versions of the tracks on the album. Playing this playlist plays the live version from my local files instead ...

Casual Listener

I have created a playlist by right-clicking an album title and then choosing "Add to..." / "New Playlist".   In my local files there are live versions of the tracks on the album.   ...

Tommycockles15

Newbie

7517 Views

6 replies

0 likes

Windows
  • 7517 Views
  • 6 replies
  • 0 likes

Available offline for albums and songs

I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offline including albums and songs. Why the difference in...

Regular

I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offlin...

Josh

Community Legend

434 Views

1 replies

0 likes

Windows
  • 434 Views
  • 1 replies
  • 0 likes

Spotify freezes as soon as i try to input my password [Windows 8]

Hello, my spotify completely freezes as soon as i touch the password bar. It won't even let me attempt to log in.I've already looked around the forum for a solution and i've tried several of them already.The only thing so far that worked temporarily ...

Casual Listener

Hello, my spotify completely freezes as soon as i touch the password bar. It won't even let me attempt to log in. I've already looked around the forum for a solution and i've tried several of them a...

Arzanite

Casual Listener

465 Views

2 replies

0 likes

Windows
  • 465 Views
  • 2 replies
  • 0 likes

how to stop streaming?

The streaming message keeps on annoying me and I want some answers to stop it.... Thanks root3287

Casual Listener

The streaming message keeps on annoying me and I want some answers to stop it.... Thanks root3287

Amarro

Community Legend

1184 Views

3 replies

0 likes

Mac
Windows
  • 1184 Views
  • 3 replies
  • 0 likes

Public playlist - strange behaviour

So it's like this ... I used to have one account for all the family but the playlists were getting clogged up with my sons crazy tunes. So I upgraded from premium to family with one extra account and gave that to the rest of the family for use on the...

Visitor

So it's like this ...   I used to have one account for all the family but the playlists were getting clogged up with my sons crazy tunes.  So I upgraded from premium to family with one ...

341 Views

0 replies

0 likes

Windows
  • 341 Views
  • 0 replies
  • 0 likes

My play history and play queue disappeared

So... I use the Windows deskptop app, and about a week ago I was reading a music blog, clicked on a "Listen" link, and it unexpectedly opened the app. While the desktop app loaded, the track didn't, so I decided to just listen to whatever was in my p...

Regular

So... I use the Windows deskptop app, and about a week ago I was reading a music blog, clicked on a "Listen" link, and it unexpectedly opened the app.   While the desktop app loade...

Peter__

Community Legend

4049 Views

7 replies

1 likes

Windows
  • 4049 Views
  • 7 replies
  • 1 likes

Solved!! minimise to tray

Hello. I read already several topics about the minimise to tray option. Solution so fa,r was right click on taskbar and activate minimise to tray. This works for my win 8.1 PC. On my win 7 64x I dont have this option. if i right click the taskbar ico...

Casual Listener

Hello.   I read already several topics about the minimise to tray option. Solution so fa,r was right click on taskbar and activate minimise to tray. This works for my win 8.1 PC. On ...

MKSKORP

Casual Listener

29828 Views

2 replies

0 likes

Windows
  • 29828 Views
  • 2 replies
  • 0 likes

Can't connect to facebook via regular account

I can't connect to facebook with my regular spotify account. Previously I created an account with my facebook account, but I want to keep using my regular account but connect it to facebook. When I try to connect, I get the facebook login screen, and...

Newbie

I can't connect to facebook with my regular spotify account.   Previously I created an account with my facebook account, but I want to keep using my regular account but connect it to faceboo...

Taylor

Community Legend

407 Views

1 replies

0 likes

Windows
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Discovery is broken?

Why can't I hold down the play button to preview a part of the song like it used to do?

Music Fan

Why can't I hold down the play button to preview a part of the song like it used to do?

Peter__

Community Legend

651 Views

1 replies

0 likes

Windows
  • 651 Views
  • 1 replies
  • 0 likes

Solved!! Syncing to android keeps saying "pending"

Hello, I am trying to sync my local files with my android device, but when I check "Local files", after my android device is connected, the status says "pending" the whole time. Does anyone know why this is happening? Screen: http://prntscr.com/52k4b...

Regular

Hello,   I am trying to sync my local files with my android device, but when I check "Local files", after my android device is connected, the status says "pending" the whole time. Does anyon...

EranM

Regular

794 Views

2 replies

0 likes

Windows
  • 794 Views
  • 2 replies
  • 0 likes

Wrong album & songs on ABC profile page

Hi! I was trying to listen a song of ABC, the british band, and i figured out that there's a "Kid Album" for learning. When you watch this, you'll laught, if you're not, you must ask for a raise Description There's a wrong album on ABC profile, it do...

Newbie

Hi! I was trying to listen a song of ABC, the british band, and i figured out that there's a "Kid Album" for learning. When you watch this, you'll laught, if you're not, you must ask for a raise 😉 ...

kbrooksc

Community Legend

421 Views

1 replies

0 likes

Windows
  • 421 Views
  • 1 replies
  • 0 likes

All playlists deleted/unsubbed from?

Hey all, Went to play from my playlists on my phone on the way home from work there, and I was unsubscribed from all of my playlists and the ones I created were deleted? Thought it was perhaps a bug with my phone just not syncing properly with my acc...

Casual Listener

Hey all,   Went to play from my playlists on my phone on the way home from work there, and I was unsubscribed from all of my playlists and the ones I created were deleted? Thought it was per...

geekycreeper

Gig Goer

665 Views

4 replies

0 likes

Windows
  • 665 Views
  • 4 replies
  • 0 likes

Please help... Playlists will not show up as Public

My playlists will not show up as public even though they are marked public. Ihave tried marking private and then switching back to public, signing in and out, refreshing.... nothing i do changes. Only 1 or 2 show up to friends and I have several. app...

Newbie

My playlists will not show up as public even though they are marked public. Ihave tried marking private and then switching back to public, signing in and out, refreshing.... nothing i do changes. Onl...

helpmeplz

Regular

466 Views

2 replies

0 likes

Windows
  • 466 Views
  • 2 replies
  • 0 likes

Solved!! Trouble with Spotify

I have two problems with Spotify. First, when I try and install the Installer encounters an error just at the end of installing, error code 53. I have tried installing using Epic Privacy Browser to avoid cookie problems. No luck! The second is to do ...

Casual Listener

I have two problems with Spotify. First, when I try and install the Installer encounters an error just at the end of installing, error code 53.   I have tried installing using Epic Privacy B...

dxer

Casual Listener

1151 Views

2 replies

0 likes

Windows
  • 1151 Views
  • 2 replies
  • 0 likes