Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
81834 Views
81 replies
27 likes

81834 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
94906 Views
289 replies
22 likes

94906 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6749 Views
1 replies
6 likes

6749 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147374 Views
0 replies
26 likes
Mac
Windows

147374 Views
0 replies
26 likes

Inaccurate results when searching by genre

Hello, I`m not sure if this has been flagged already. It happens on both client and web players. When searching by genre some obvious strings don`t give any results. Example genre:"Heavy Metal" even thou it is present in the genre list. Contrary genr...

Svuio
Casual Listener
Hello, I`m not sure if this has been flagged already. It happens on both client and web players. When searching by genre some obvious strings don`t give any results. ...
2014-09-16 2:55:53 PM
2014-09-17 8:24:07 AM
Svuio
Casual Listener
507 Views
2 replies
0 likes
Windows

507 Views
2 replies
0 likes

How can I set up my keyboard hotkeys?

Hi all, so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for example), I use my keyboard's hotkeys to go to the next song. I h...

VeNeX
Casual Listener
Hi all, so I tried looking around to see if anybody had the same problem but I couldn't find anything. I use Spotify everywhere... but when I listen to music in my desktop (iTunes, for exa...
2014-09-15 8:07:48 AM
2014-09-16 12:47:43 AM
user-removed
Not applicable
2796 Views
2 replies
0 likes
Windows

2796 Views
2 replies
0 likes

Help, Unsupported file not playing

Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message saying "File is Unsupported" and sends me to the Spo...

EsCheshire
Newbie
Looked up an Album (specifically Artist 3, Album The End has Begun) on spotify. Had no issues locating the music, however, no matter what song I request to play, it keeps giving me an error message s...
2014-09-16 4:07:42 PM
2014-09-16 12:30:15 AM
user-removed
Not applicable
355 Views
1 replies
0 likes
Windows

355 Views
1 replies
0 likes

Getting a 408 error even though I have the Canada code...

Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) error. I just noticed on my profile it says I'm in the ...

montans_a
Casual Listener
Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) er...
2014-08-28 5:14:20 PM
2014-09-16 10:29:53 PM
montans_a
Casual Listener
383 Views
3 replies
0 likes
Windows

383 Views
3 replies
0 likes

Playlist created on desktop not syncing

I have this same issue....added a new playlist name to the desktop application and it propogated fine to the web and other devices. However, when I added a bunch of songs to that playlist on the desktop application, none of them propogated to anywher...

empoweredfit
Newbie
I have this same issue....added a new playlist name to the desktop application and it propogated fine to the web and other devices. However, when I added a bunch of songs to that playlist on th...
2014-09-12 9:41:55 PM
2014-09-13 1:07:07 AM
user-removed
Not applicable
311 Views
2 replies
0 likes
Windows

311 Views
2 replies
0 likes

Playlist won't go away! AGAIN!

Well, since my last post seems to have disappeared, I'll try again. I have a repeating playlist that won't go away. ANY playlist I choose becomes 'default' and will always tag itself to the end of whatever i'm playing and will constantly repeat. We u...

Steelblade
Music Fan
Well, since my last post seems to have disappeared, I'll try again. I have a repeating playlist that won't go away. ANY playlist I choose becomes 'default' and will always tag itself to th...
2014-09-12 4:56:08 PM
772 Views
0 replies
0 likes
Windows

772 Views
0 replies
0 likes

Solved!! spotify automatic startup

I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?

ttele
Casual Listener
I do not want spotify to start up automatically when I go to desktop in Windows 8. How can I stop this from happening?
2014-09-10 9:24:32 PM
2014-09-12 4:02:39 AM
kbrooksc
Community Legend
524 Views
3 replies
0 likes
Windows

524 Views
3 replies
0 likes

Windows 7 Can't see my custom radio stations

I use to be able to see my custom radio stations on my desktop, but they are no longer showing up. I can see them just fine on my android phone. I also checked the web player and I don't see my stations there either. Please help, I miss my stations.

tdtuttle
Newbie
I use to be able to see my custom radio stations on my desktop, but they are no longer showing up. I can see them just fine on my android phone. I also checked the web player and I don't ...
2014-09-11 7:39:24 PM
326 Views
0 replies
0 likes
Windows

326 Views
0 replies
0 likes

Bug: Advertisement Connection Fail, unable to continue playing music.

Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the track ended spotify wanted to play an advertisement. At the top of the scre...

DJKaotica
Casual Listener
Hi Spotify Team! This has happened twice today while listening to Spotify using the Windows Desktop Client, on Windows 8.1 64-bit, I was playing music just fine, and when the tr...
2014-09-04 10:36:15 PM
2014-09-11 2:07:19 PM
Meresdreams
Casual Listener
575 Views
5 replies
1 likes
Windows

575 Views
5 replies
1 likes

Everything disappeared

I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my personal playlist still exists and I can access it, but I...

user-removed
Visitor
I was trying to unlink my spotify account with my facebook account and somehow I lost everything that I had: my playlists, my followers, my preferences, apps, etc. The strange thing is that my person...
2014-09-09 9:36:35 PM
2014-09-11 1:34:04 AM
user-removed
Not applicable
281 Views
2 replies
0 likes
Windows

281 Views
2 replies
0 likes

Cant open Spotify

Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i am not allowed Thanks

brigyhunt
Newbie
Hello, i use spotify everyday, and it is very annoying that is has suddenly stopped working. It works perfectly on my phone but not my laptop. i try open it but it gives me a messagin saying i ...
2014-09-10 2:58:47 PM
341 Views
0 replies
0 likes
Windows

341 Views
0 replies
0 likes

clicks and underwater singing with 0.9.12.10

I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathedral. How can I go back to the older version which w...

molks
Casual Listener
I stupidly allowed an upgrade to proceed for Spotify from version 0.9.10.14 to 0.9.12.0. Now I get annoying loud clicks every few seconds and singing voices sound like they're in an underwater cathed...
2014-09-10 3:44:10 AM
2014-09-10 3:54:12 AM
kbrooksc
Community Legend
263 Views
1 replies
0 likes
Windows

263 Views
1 replies
0 likes

Discover -- previewing a track

Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longer works for me, and I miss it. What can I do to bring it ...

VintageJass
Casual Listener
Right clicking and holding the button down over the play icon for a selection used to preview the track, and releasing the button returned you to what you were listening. That function no longe...
2014-09-02 7:32:15 PM
2014-09-10 1:10:46 AM
VintageJass
Casual Listener
490 Views
3 replies
3 likes
Windows

490 Views
3 replies
3 likes

playlist download offline

whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is offline.

user-removed
Visitor
whene i have a playlist downloaded the name and the albumart of the playlist it doesnt show, instead it search on the internet to try find the name of the playlist. This happens when is of...
2014-09-02 10:11:56 PM
2014-09-10 1:06:09 AM
user-removed
Not applicable
574 Views
4 replies
0 likes
Windows

574 Views
4 replies
0 likes

Cant add any song to my playlists

When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.

Sinsandvirtuess
Casual Listener
When i right click on song and try to add it to my list , it is not showing my lists. There are only "starred" and "windows media player" lists showing.
2014-09-09 6:21:12 PM
2014-09-09 10:35:10 PM
user-removed
Not applicable
384 Views
1 replies
0 likes
Windows

384 Views
1 replies
0 likes

how to display tracks shared to newsfeed/facebook

i regularly share tracks to my newsfeed and to my linked facebook account. is there any way of showing the history of tracks i have shared over the past week/month/year etc? i would find this very useful to review what i have been sharing and for usi...

andyg1966
Music Fan
i regularly share tracks to my newsfeed and to my linked facebook account. is there any way of showing the history of tracks i have shared over the past week/month/year etc? i w...
2014-09-02 4:55:34 PM
2014-09-09 11:59:26 AM
andyg1966
Music Fan
301 Views
2 replies
0 likes
Windows

301 Views
2 replies
0 likes

Spotify Crashing, CPU High

I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music, I don't mind the ads but sometimes my Spotify jus...

user-removed
Visitor
I've been having this issue for a while now. Probably about 2 months or something (I can't exactly remember). But Spotify has been really pissing me off lately. All I want to do is to listen to music...
2014-09-03 10:22:03 AM
2014-09-08 12:59:17 AM
user-removed
Not applicable
396 Views
2 replies
0 likes
Windows

396 Views
2 replies
0 likes

Discover tab not working

So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted a screen shot below. ANYONE ELSE HAVING THIS ISSUE?...

William_D
Newbie
So after one of the recent updates my disover tab wont display and music anymore. The tab only shows a picture of a man on a train with a woman listening to music is asleep on his arm. I have posted ...
2014-09-08 10:28:41 PM
299 Views
0 replies
0 likes
Windows

299 Views
0 replies
0 likes

Logitech Gaming Software and Spotify Don't Like Each Other

Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't work with any media keys or volume controls. I have a L...

scgscratch
Casual Listener
Hi- Whenever my headset is being used with Spotify (Premium, if it helps), the desktop app crashes often (Windows). I have to restart Spotify several times to get it to work, and then it doesn't wo...
2014-04-13 3:27:22 PM
2014-09-08 9:36:06 PM
iTor
Newbie
3064 Views
1 replies
2 likes
Windows

3064 Views
1 replies
2 likes

Band had Related Artists, and suddenly the tab and info has disappeared

My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excited to see many of our influences were now in the Related Artists se...

thesilencekit
Newbie
My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excite...
2014-09-03 3:05:45 AM
2014-09-08 7:26:47 PM
VCF75
Music Fan
1286 Views
4 replies
0 likes
Mac
Windows

1286 Views
4 replies
0 likes

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