Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81822 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
780571 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
19288 Views
20 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". I removed some friends once, how can I see their acitivties again? I still have...
Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". &nbs...
Community Legend
412 Views
1 replies
0 likes
Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity problem. Have followed recommendations on all forums to try an...
Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity probl...
Newbie
7600 Views
5 replies
0 likes
Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the day. Randomly it will stop. When i look at the Spoti...
Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the d...
Casual Listener
495 Views
2 replies
0 likes
I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists and recent activity for followed people, only the fol...
I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists an...
Casual Listener
910 Views
2 replies
0 likes
I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEASE HELP
I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEAS...
Community Legend
1956 Views
10 replies
2 likes
I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have to lower the volume (~20%) or skip the song becaus...
I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have...
Newbie
2601 Views
3 replies
5 likes
As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Perhaps coincidentally I just installed the latest version of iTunes. O...
As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Pe...
Not applicable
999 Views
1 replies
0 likes
This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing music with friends, without having to delete all my ol...
This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing mus...
Community Legend
333 Views
1 replies
0 likes
I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable and I can press play with once, but as I do the player st...
I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable an...
Casual Listener
449 Views
2 replies
0 likes
When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...
When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...
Community Legend
613 Views
1 replies
0 likes
Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect from home, I cannot connect to Spotify at the office. Even thoug...
Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect fr...
Community Legend
534 Views
1 replies
0 likes
So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...
So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (con...
Community Legend
451 Views
1 replies
0 likes
I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing else opened, and still can't get them to work with it. How do I fix it? ...
I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing...
Community Legend
378 Views
1 replies
0 likes
Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week and the problem is still there!! Does anyone know ho...
Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week a...
Community Legend
306 Views
1 replies
0 likes
Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' wont load either.
Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' ...
Casual Listener
1256 Views
2 replies
3 likes
Hello, people. I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with my Facebook profile, which in itself is still associated with...
Hello, people. I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with...
Community Legend
327 Views
1 replies
0 likes
Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...
Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...
Roadie
1142 Views
1 replies
0 likes
I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only hotkeys on my keyboard that work with spotify are t...
I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only ...
Not applicable
962 Views
1 replies
1 likes
Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go back to the same order they were. Please help. would r...
Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go bac...
Community Legend
19935 Views
5 replies
0 likes
This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it. I'm amazed there is no answer for this issue that so many have. Mine just stopped while in the middle of play...
This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it. I'm amazed there is no answer for this issue that so...
Regular
1319 Views
2 replies
0 likes
