Songs on playlist getting cut off

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Songs on playlist getting cut off

Beckh56
Newbie
All of my songs on my playlists suddenly are getting cut off and only playing half the song. How do I stop this from happening?
8 Replies

TDanino
Newbie

I think it has something to do with the Crossfade feature. This was happening to me, but when I turned off Crossfade it stopped. The only weird thing is that, when playing a 6-minute song for example, Spotify will only register the song as going for 3 minutes, and just continue playing the whole song for the extra three minutes. Hope this helps

Josh
Community Legend

Hello!

Have you tried a clean install? You can follow the instructions here to do that 🙂

Hope this helped 🙂


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anttivikstedt
Regular

Hi, I have the same problem, and i tried to reinstall, but after a while the problem reappeared.

Peter__
Community Legend

Strange, what operating system and Spotify version are you using? 

Peter
Spotify Community Mentor and Troubleshooter

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Sylectra
Newbie

I'm having the same issue sometimes from the web player. It looks like it's playing all 4:17 of the song, but it sounds like it's being cut off abruptly. The link to the song is https://play.spotify.com/track/0tFJGr68JQbQjj44n5yBWZ. 

I have Windows 7 Professional Service Pack 1 on a 64-bit operating system.  I use Chrome. 

Joe
Community Legend

@Sylectra You can report content errors using this form.

anttivikstedt
Regular

My main PC is Windows 7 Home Premium, System type 64-bit Operating System. My Spotify version is 0.9.6.81.gd359a796

 

Does this answer your question? I'm afraid i'm not the least bit technical when it comes to computers and software.

Joe
Community Legend

@anttivikstedt please follow the instructions here for reinstalling spotify.

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