Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84646 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
801369 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
25361 Views
27 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s on any device through Spotify. Basically it would reco...
Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s o...
Not applicable
1747 Views
3 replies
0 likes
i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song if i own it. The weird thing is a did the same thin...
i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song ...
1085 Views
0 replies
0 likes
I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE mode and no music is downloaded. I have synced also to an andr...
I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE...
Not applicable
338 Views
1 replies
0 likes
I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?
I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?
Not applicable
595 Views
1 replies
0 likes
So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify because they were never officialy released. I would re...
So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify b...
Not applicable
290 Views
1 replies
0 likes
Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last playlist, in the Playlists menu it appears like "Loadi...
Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last p...
Community Legend
1138 Views
1 replies
0 likes
I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist radio and restart it for the addtions to be include...
I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist ...
390 Views
0 replies
0 likes
Hey.have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have try'd to reinstal spotify twice. My acc. works on other comp...
Hey. have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have t...
Roadie
805 Views
2 replies
0 likes
So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to go to change the song i have 500 songs and 30 hours of listening?!?!Im really conf...
So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to go to change th...
Casual Listener
1462 Views
2 replies
0 likes
I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result. Any tips for fixing it?
I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result...
Community Legend
752 Views
6 replies
0 likes
Alright,,Every so often i get the messege, there is a problem with your sound card.This is annoying ; i have a up to date sound card and window updates. I have reinstalled it but the problem will come back after a day or two.This to me suggests a pro...
Alright,, Every so often i get the messege, there is a problem with your sound card. This is annoying ; i have a up to date sound card and window updates. I have reinstalled it but...
Community Legend
360 Views
1 replies
0 likes
When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. I also use spotify on two different computers (deskto...
When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. ...
Spotify Legend
488 Views
1 replies
0 likes
Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music continues on the point of the progressbar. Making ...
Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music...
Composer
384 Views
1 replies
0 likes
Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but when you try using album title you get a circle with a diagonal line. Can ...
Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but w...
Community Legend
378 Views
1 replies
1 likes
Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from a couple of them. Example 1: http://puu.sh/digT3/07b2352765.p...
Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from...
353 Views
0 replies
0 likes
Hi, i've got an Spotify account in Spain but I moved to Argentina and now it doesn't work. I can log in but it says that I've got no conexion and there is a message that says I have to change the country in my profile. The thing is that when I go to ...
Hi, i've got an Spotify account in Spain but I moved to Argentina and now it doesn't work. I can log in but it says that I've got no conexion and there is a message that says I have to change the cou...
Regular
731 Views
8 replies
0 likes
Does this exist on the desktop player anywhere? If so, how do I find it? http://spotifyemerge.com/ This leads me to a broader question - why is there no "search for app" function??
Does this exist on the desktop player anywhere? If so, how do I find it? http://spotifyemerge.com/ This leads me to a broader question - why is there no "search for app" function??
Not applicable
364 Views
2 replies
0 likes
When I listen a radio, an other, always the same, start and cut the lecture. I try to uninstall, I try to delete the radio but even that, she start again and stop the music.
When I listen a radio, an other, always the same, start and cut the lecture. I try to uninstall, I try to delete the radio but even that, she start again and stop the music.
276 Views
0 replies
0 likes
There is a option when you right click on a playlist to make it a radio station... every time you try to do so i get an error message stting: Sorry, This Radio Station cannot be started. PLease try something else... Why have the option is it doesn't ...
There is a option when you right click on a playlist to make it a radio station... every time you try to do so i get an error message stting: Sorry, This Radio Station cannot be started. PLease try s...
380 Views
0 replies
0 likes
While I was syncing with my phone. I see the third playlist to the right of "Starred". Has no name, and when I hover and click on the "Go to Playlist" overlay, nothing happens. It can be checked and unchecked though. How do I get rid of it?
While I was syncing with my phone. I see the third playlist to the right of "Starred". Has no name, and when I hover and click on the "Go to Playlist" overlay, nothing happens. It can be checked and ...
Community Legend
395 Views
1 replies
0 likes
