Problem signature: Problem Event Name: APPCRASH Application Name: spotify.exe Application Version: 0.9.15.27 Application Timestamp: 54803e4c Fault Module Name: USER32.dll Fault Module Version: 6.3.9600.17344 Fault Module Timestamp: 541b75dd Exception Code: c0000005 Exception Offset: 000093b7 OS Version: 6.3.9600.2.0.0.256.49 Locale ID: 1033 Additional Information 1: ef1a Additional Information 2: ef1a5c26c968aa33f0b7c9bb536b7677 Additional Information 3: 4f5f Additional Information 4: 4f5f034e33f39e6f6ee8135c8d7f0f07 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=280262 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
I got this time to time, some times for 1 - 3 days, then it work for 1 - 2 weeks or so. It's enough for me!!! If spotify won't fix this, Bey Bey Premium!
Using Windows 8.1 and Bitdefendfer Total Security, i added it to exceptions, made some "sloving" guides earler posted in forum, but this keeps on, no more pacient for this sh1t...
Solved! Go to Solution.
Just fyi, the forums here are mainly community members helping each other when possible, but official support can always be reached directly via email from this Support Form or on Twitter @SpotifyCares.
Might be worth a try if no one on here has any ideas. I know I haven't ever run into this particular issue. Also, if you do use the email form and get a message from a no-reply address, you can actually respond to that to get your issue to a real person faster.