Spotify crashes display adapter driver

[Jushi85]

Hi,

if i turn on "use hardware acceleration" it usually at some random point first freezes the software and then the whole desktop, then display goes black. when image returns i finally able to see any error messages is see this message:

"display adapter driver has recovered from serious error and has been reseted/restarted."

here is my pc specs:

Windows 8.1 x64 / 8gb ddr3 1600mhz ram / amd fx 8-core cpu / nvidia gtx 690 with latest WHQL drivers / latest spotify version (stable).

solution:

i just have to disable "hardware acceleration" in spotify settings menu. then the problem is gone.

is this nvidia drivers related issue or maybe spotify bug??

[Erkan_Yılmaz]

there are reported problems with hw acceleration and (Nvidia) cards 😞

https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Crashing-on-Nvidia-cards/m-p/1003524#M10...