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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82124 Views

40 replies

68 likes

  • 82124 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

782265 Views

503 replies

64 likes

  • 782265 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19746 Views

20 replies

6 likes

  • 19746 Views
  • 20 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2883 Views

0 replies

4 likes

  • 2883 Views
  • 0 replies
  • 4 likes

Solved!! Delete local files through spotify

Hi There. I would like to clean up music files on my computer. But when you delete local files from the spotify library they dont actually delete (from the harddisc) they are just not shown anymore. You could ofcause left click - open containing fold...

Newbie

Hi There.   I would like to clean up music files on my computer. But when you delete local files from the spotify library  they dont actually delete (from the harddisc) they are just no...

MJM2

Newbie

20329 Views

3 replies

0 likes

Windows
  • 20329 Views
  • 3 replies
  • 0 likes

New Releases Playlist Not Updating

The official "New Releases on Spotify" playlist (link: New Releases on Spotify - US) has been one of my favorite features of the program. I use it every week to see all the new tracks and albums added. Unlike every prior week, the playlist was not up...

Music Fan

The official "New Releases on Spotify" playlist (link: New Releases on Spotify - US) has been one of my favorite features of the program. I use it every week to see all the new tracks and albums...

user-removed

Not applicable

7428 Views

65 replies

9 likes

Windows
  • 7428 Views
  • 65 replies
  • 9 likes

Too much stuff in the window

Hi! How can I remove everything in my Spotify window except the music I find when i search and my own playlists? I want NONE of these: news recommendations other peoples' playlists toplists announcements community new releases this that etc etc etc H...

Casual Listener

Hi!   How can I remove everything in my Spotify window except the music I find when i search and my own playlists?   I want NONE of these:   news recommendations other ...

Klas

Casual Listener

491 Views

2 replies

0 likes

Windows
  • 491 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problema con Spotify y tarjeta de sonido

Hola, Os hago una captura de pantala con el error que tengo. No me permite reproducir nada desde mi ordenador. He descargado el programa de nuevo, lo he instalado, y nada. Por favor, solucionarlo cuanto antes ya que lo necesito. Un saludo.

Casual Listener

Hola,   Os hago una captura de pantala con el error que tengo. No me permite reproducir nada desde mi ordenador.   He descargado el programa de nuevo, lo he instalado, y nada. ...

Victorkjasbdkjb

Casual Listener

3489 Views

2 replies

0 likes

Windows
  • 3489 Views
  • 2 replies
  • 0 likes

High Quality Downloading

I have Spotify Premium and when I downloaded my playlists on to my phone it gave me the option to change the download quality can you do that on the Windows software or dose it already download at the highest quality possible?

Newbie

I have Spotify Premium and when I downloaded my playlists on to my phone it gave me the option to change the download quality can you do that on the Windows software or dose it already download at th...

ErickRGuetta

Community Legend

10096 Views

4 replies

2 likes

Windows
  • 10096 Views
  • 4 replies
  • 2 likes

Song from My Favorite Coffeehouse Play List Not Playing

The My Favorite Coffeehouse play list continues to stall out because one song on the play list won't play. Can someone fix it or delete the song? It is really irritating to have to have the play list abruptly quit on me every day. This is the song: W...

Visitor

The My Favorite Coffeehouse play list continues to stall out because one song on the play list won't play. Can someone fix it or delete the song? It is really irritating to have to have the play list...

user-removed

Not applicable

543 Views

3 replies

0 likes

Windows
  • 543 Views
  • 3 replies
  • 0 likes

Spotify suddenly quits. Press play won't work (goes to pause). Sonos is working...

So, I am getting really annoyed by the fact that Spotify quits irregular and very frequently over the last month. It always happens when I switch device (phone, tablet, laptop) or connection (wifi and 3G). I can press play, the track runs for a coupl...

Casual Listener

So, I am getting really annoyed by the fact that Spotify quits irregular and very frequently over the last month. It always happens when I switch device (phone, tablet, laptop) or connection (wifi an...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

Solved!! Local files do not show up

Hello spotify community, Today I tried to add an album to my spotify collection which wasn't on spotify anywhere. So I imported the CD onto my PC with windows media player. WMP is selected in my preferences fbut the album does not show up in my local...

Casual Listener

Hello spotify community,   Today I tried to add an album to my spotify collection which wasn't on spotify anywhere. So I imported the CD onto my PC with windows media player. WMP is sel...

MattSuda

Spotify Star

4131 Views

7 replies

0 likes

Windows
  • 4131 Views
  • 7 replies
  • 0 likes

Solved!! Skip music that you don't like

Hi there, I have been listening to Spotify for quite a while now. Big fan. One thing exhausts me however: Just like everybody of you, I don't like all the music that is listed in Top Lists or other playlists. One example: Beyonce - 7/11. I just H-A-T...

Newbie

Hi there,   I have been listening to Spotify for quite a while now. Big fan. One thing exhausts me however: Just like everybody of you, I don't like all the music that is listed in Top Lis...

AceSteeleYT

Community Legend

8371 Views

3 replies

5 likes

Windows
  • 8371 Views
  • 3 replies
  • 5 likes

Just had an album released -related artists awful

Hi I had an album of mine relased through a label say 2 months ago, My related artists at the moment are the polor opposite and its frustraiting to think that nobody will find me though an artist radio ect from bands that im actually like, how long d...

Newbie

Hi I had an album of mine relased through a label say 2 months ago, My related artists at the moment are the polor opposite and its frustraiting to think that nobody will find me though an artist rad...

MattSuda

Spotify Star

396 Views

1 replies

0 likes

Windows
  • 396 Views
  • 1 replies
  • 0 likes

Lost all playlists after disconnecting from Facebook

Hello, I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app. The system thew me off and upon next login and see ALL of my playlists gone. There were years of work building them.. so frustrating.. Anybody knows how to re...

Visitor

Hello,   I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app. The system thew me off and upon next login and see ALL of my playlists gone. There were year...

MattSuda

Spotify Star

390 Views

1 replies

0 likes

Windows
  • 390 Views
  • 1 replies
  • 0 likes

Re-listen to an ad?

I just heard a brilliant and hilarious commercial while listening to chet faker and I wanted to hear it again and I couldn't find it anywhere. Is there a database of ads to search through or an ad history cached anywhere?

Newbie

I just heard a brilliant and hilarious commercial while listening to chet faker and I wanted to hear it again and I couldn't find it anywhere. Is there a database of ads to search through or an ad hi...

Gunnyer

Regular

21882 Views

2 replies

4 likes

Windows
  • 21882 Views
  • 2 replies
  • 4 likes

Solved!! Miscellaneous Imported Itunes tracks greyed out

This is the situation: I imported songs into iTunes from an old CD called "10cc Greatest Hits And More". Everything runs in iTunes, clean as a whistle. I created an iTunes playlist named 10CC with only songs from this CD. I imported this playlist cal...

Regular

This is the situation: I imported songs into iTunes from an old  CD called "10cc Greatest Hits And More". Everything runs in iTunes, clean as a whistle. I created an iTunes  playlist named ...

Mori910

Newbie

11832 Views

9 replies

0 likes

Windows
  • 11832 Views
  • 9 replies
  • 0 likes

playlistfolder duplicated and randoml paylist show up

Hi, It's couple of week I'd this problem some of my folder playlist were duplicated and if I select duplicated in bottom the original one will selected and I've fear if remove duplicated folder the original folder will remove there're some playlist w...

Music Fan

Hi, It's couple of week I'd this problem some of my folder playlist were duplicated and if I select duplicated in bottom the original one will selected and I've fear if remove duplicated folder t...

eMilad

Music Fan

432 Views

2 replies

0 likes

Windows
  • 432 Views
  • 2 replies
  • 0 likes

Cannot Unfollow

Hi Spotify community, I cant seem to unfollow a friend. I right click and press unfollow, but nothing happens. Any suggestions? Thanks!!

Casual Listener

Hi Spotify community,   I cant seem to unfollow a friend. I right click and press unfollow, but nothing happens. Any suggestions?   Thanks!!

lookamoose177

Casual Listener

517 Views

3 replies

0 likes

Windows
  • 517 Views
  • 3 replies
  • 0 likes

Solved!! Crashing USER32.dll randomly

Problem signature: Problem Event Name: APPCRASH Application Name: spotify.exe Application Version: 0.9.15.27 Application Timestamp: 54803e4c Fault Module Name: USER32.dll Fault Module Version: 6.3.9600.17344 Fault Module Timestamp: 541b75dd Exception...

Regular

Problem signature: Problem Event Name: APPCRASH Application Name: spotify.exe Application Version: 0.9.15.27 Application Timestamp: 54803e4c Fault Module Name: USER32.dll F...

dinomight

Spotify Star

4130 Views

7 replies

0 likes

Windows
  • 4130 Views
  • 7 replies
  • 0 likes

Is anyone using Artists and Albums section of "Your Music"

Hi, Is anyone using those. In my experience they are totally broken. They do not support filtering/searching (on desktop) and take ages to load. When I want to look for an artist/albums in my library what I am forced to do is go the the "Songs" secti...

Roadie

Hi,   Is anyone using those. In my experience they are totally broken. They do not support filtering/searching (on desktop) and take ages to load. When I want to look for an artist/albu...

hans-jürgen

Roadie

476 Views

2 replies

0 likes

Windows
  • 476 Views
  • 2 replies
  • 0 likes

Activity Feed won't update

After updating to the newest version, the activity shown on Spotify consistently shows the same it did weeks ago. The music people are listening to shows up on Facebook right, and I know these are people who use Spotify regularly- I've tried logging ...

Casual Listener

After updating to the newest version, the activity shown on Spotify consistently shows the same it did weeks ago. The music people are listening to shows up on Facebook right, and I know these are pe...

rhonin

Casual Listener

4469 Views

7 replies

2 likes

Windows
  • 4469 Views
  • 7 replies
  • 2 likes