Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23282 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
904983 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45149 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
The option to crossfade songs is only working with shuffle mode. Is there any reason for this? I love crossfade because it makes listening to music one long stream of endless music instead of seperate songs. Even if the genre is compeletely different...
The option to crossfade songs is only working with shuffle mode. Is there any reason for this? I love crossfade because it makes listening to music one long stream of endless music instead of seperat...
Gig Goer
695 Views
1 replies
1 likes
I liked those icons, I like visuals They were making the navigation easier. Now its just a green stick moving up and down :{ For what reason you guys wanted to remove all those icons... Also all other icons/buttons got smaller (it's harder to click y...
I liked those icons, I like visuals 😕 They were making the navigation easier. Now its just a green stick moving up and down :{ For what reason you guys wanted to remove all t...
Roadie
1414 Views
5 replies
3 likes
I signed in today and my list of saved albums is gone. If I search an artist, it still shows albums that I saved previously as saved. How do I get my album list back?
I signed in today and my list of saved albums is gone. If I search an artist, it still shows albums that I saved previously as saved. How do I get my album list back?
Community Legend
336 Views
1 replies
0 likes
I'm not the biggest fan of the new U.I. in the new Spotify desktop version update, specifically how all the playback buttons were moved to the center of the window. I find it to be much more efficient to have the playback buttons at the left side of ...
I'm not the biggest fan of the new U.I. in the new Spotify desktop version update, specifically how all the playback buttons were moved to the center of the window. I find it to be much more efficien...
Community Legend
664 Views
3 replies
1 likes
So...I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in the video, like someone speaking before the song or so...
So... I don't know whats happening, but I listen to Spotify on my PC and some of the songs seem to play the audio from the music video. What I mean by that is if there is something that happens in t...
Community Legend
2696 Views
3 replies
0 likes
So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?
So I was trying to log into the app on my PC but it tells me my password is wrong. If I login to spotfiy on the normal website it works perfectly fine. Any fix to this?
Newbie
2362 Views
18 replies
1 likes
Is there going to be an 64 Bit version for Windows any time soon?
Is there going to be an 64 Bit version for Windows any time soon?
596 Views
0 replies
4 likes
Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have imported my music library already, but the massive missing link for m...
Does WMP need to be installed in order to import playlists? If so, given my windows 8 does not include WMP (it cannot be installed), how can I get my playlists into spotify. I have i...
Newbie
3926 Views
8 replies
0 likes
I can't find the list with all my firends where i can view theire playlists, where do i find this now?
I can't find the list with all my firends where i can view theire playlists, where do i find this now?
Newbie
183848 Views
9 replies
3 likes
I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have uninstalled/reinstalled about four times now. Restarted between them, cleared l...
I have searched these forums for an answer but nothing seems to have worked. Every time I try to log in I keep getting the 412 Error http://i.imgur.com/b5mMMM7.png I have u...
Newbie
14418 Views
14 replies
0 likes
This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I almost never use the desktop app; with DPI scaling, t...
This was posted two months ago by someone else, but I feel that it is too important to be ignored. I have a QHD resolution Lenovo Yoga 2 Pro laptop, and I use Spotify almost constantly. However, I al...
Music Fan
6469 Views
9 replies
86 likes
Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente deja de cargar y no abre el programa. Pense en desinst...
Hola gente Lo primero dar las gracias por el soporte y la ayuda que prestáis. Quisiera informaros de que desde hace unos días no puedo abrir mi Spotify, pruebo pero se queda cargando y finalmente...
Newbie
8425 Views
8 replies
0 likes
Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem Event Name: APPCRASH Application Name: SpotifyWebHelper.exe Application Version: 0....
Everyday, I get this error message about 12 times everyday and it's very annoying... Is there anyway to fix this or stop it from coming up? Problem signature: Problem...
Regular
13827 Views
30 replies
0 likes
Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not paused or stopped, but it will not advance to the ...
Does anyone else have this issue? I queue up a playlist (or right click on it and press play) and only one song from my playlist will play, then spotify stops playing. The player shows that it is not...
Newbie
18524 Views
15 replies
10 likes
Hi, I just reinstalled spotify and started working on a whole new system for arranging my music. It now looks like this: Seventies--- Seventies Rock--- Seventies Disco / Soul--- --- Abba - Gold--- Seventies Singer songwriterEightiesNineties- Nineties...
Hi, I just reinstalled spotify and started working on a whole new system for arranging my music. It now looks like this: Seventies --- Seventies Rock --- Seventies Disco / Soul -...
Visitor
6018 Views
5 replies
2 likes
I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to appear under Various Artists rather than making a mess of...
I'm curious as to why saved music is dependent on the album creator rather than the track creator in Your Music > Artists. I can understand why, if you saved the entire album, you'd want it to app...
Newbie
3847 Views
3 replies
13 likes
Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click the "plus" sign next to any local files (the plus sign just stays ...
Realizing that neither of these scenarios work... 1)I go to "local files" then try to click and drag songs into "your music->songs" 2)I go to a playlist that has local files and click...
Newbie
7444 Views
6 replies
2 likes
I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all three computers that I have Spotify installed on. T...
I've had a message in my Spotify inbox for about 4 months now. No matter how many times I open the message(or listen to the track inside) it continue to say I have 1 new message. This happens on all ...
Newbie
22879 Views
43 replies
9 likes
I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch again and the cycle starts once more. Every so often clicking on ...
I am running desktop Spotify ver 0.9.15.27 on Windows 7 and ever since I updated I keep getting messages saying SpotifyWebHelper has crashed. I'll close the program, but it will launch agai...
Not applicable
9603 Views
25 replies
13 likes
Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead of adding it to the play queue. This has now added the whole back catalogue to ...
Hi, Sorry I'm new. I realise this problem has already been posted before, but I've not found the answer that I'm looking for! Basically I've double clicked a song instead ...
Not applicable
65385 Views
29 replies
7 likes
