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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83774 Views

40 replies

68 likes

  • 83774 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794462 Views

504 replies

64 likes

  • 794462 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23641 Views

25 replies

7 likes

  • 23641 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

  • 3051 Views
  • 0 replies
  • 4 likes

Solved!! Crashing USER32.dll randomly

Problem signature: Problem Event Name: APPCRASH Application Name: spotify.exe Application Version: 0.9.15.27 Application Timestamp: 54803e4c Fault Module Name: USER32.dll Fault Module Version: 6.3.9600.17344 Fault Module Timestamp: 541b75dd Exception...

Regular

Problem signature: Problem Event Name: APPCRASH Application Name: spotify.exe Application Version: 0.9.15.27 Application Timestamp: 54803e4c Fault Module Name: USER32.dll F...

dinomight

Spotify Star

4171 Views

7 replies

0 likes

Windows
  • 4171 Views
  • 7 replies
  • 0 likes

Is anyone using Artists and Albums section of "Your Music"

Hi, Is anyone using those. In my experience they are totally broken. They do not support filtering/searching (on desktop) and take ages to load. When I want to look for an artist/albums in my library what I am forced to do is go the the "Songs" secti...

Roadie

Hi,   Is anyone using those. In my experience they are totally broken. They do not support filtering/searching (on desktop) and take ages to load. When I want to look for an artist/albu...

hans-jürgen

Roadie

487 Views

2 replies

0 likes

Windows
  • 487 Views
  • 2 replies
  • 0 likes

Activity Feed won't update

After updating to the newest version, the activity shown on Spotify consistently shows the same it did weeks ago. The music people are listening to shows up on Facebook right, and I know these are people who use Spotify regularly- I've tried logging ...

Casual Listener

After updating to the newest version, the activity shown on Spotify consistently shows the same it did weeks ago. The music people are listening to shows up on Facebook right, and I know these are pe...

rhonin

Casual Listener

4485 Views

7 replies

2 likes

Windows
  • 4485 Views
  • 7 replies
  • 2 likes

offline ?

Hello everyone, i'm subscribed to Spotify free. everything was okay until two days ago ... spotify keeps telling me that I doesnt' work when being offline, and that i'm not in the same country as the one set in my profil. the thing is, my computer di...

Casual Listener

Hello everyone,   i'm subscribed to Spotify free. everything was okay until two days ago ... spotify keeps telling me that I doesnt' work when being offline, and that i'm not in the same cou...

Jordi

Community Legend

581 Views

3 replies

0 likes

Windows
  • 581 Views
  • 3 replies
  • 0 likes

problems

I don't see the current last played artists lists anymore from the people i follow again problems

Casual Listener

I don't see the current last played artists lists anymore from the people i follow  again problems

379 Views

0 replies

0 likes

Windows
  • 379 Views
  • 0 replies
  • 0 likes

Most of my music has gone

Spotify appears to have removed 90% of my saved music. In "Your Music" 90% of my saved songs are gone. Under artists my followed artists are still there but there are no songs saved within any of them. My spotify library had years and years worth of ...

Music Fan

Spotify appears to have removed 90% of my saved music. In "Your Music" 90% of my saved songs are gone. Under artists my followed artists are still there but there are no songs saved within any of the...

Jibber4568

Music Fan

1696 Views

4 replies

0 likes

Windows
  • 1696 Views
  • 4 replies
  • 0 likes

Solved!! my desktop spotify UI does not appear

I downloaded spotify for pc and my Ui does not appear. There is nothing when i use the browse area, its completely empty. Can someone help me pls?!

Newbie

I downloaded spotify for pc and my Ui does not appear. There is nothing when i use the browse area, its completely empty. Can someone help me pls?!

OviiiOne

Community Legend

2045 Views

1 replies

0 likes

Windows
  • 2045 Views
  • 1 replies
  • 0 likes

Can't Find Album on Artist Page But Can Listen To It Normally

Hi everyone , i've been away from the community for sometime , was on vacation and stuff, but this new issue just made me get back to discuss it. So recently Hardwell's new album was just released, "United We Are" , I discovered it by just looking on...

Roadie

Hi everyone , i've been away from the community for sometime , was on vacation and stuff, but this new issue just made me get back to discuss it. So recently Hardwell's new album was just released, "...

Abner

Roadie

2884 Views

5 replies

0 likes

Linux
Windows
  • 2884 Views
  • 5 replies
  • 0 likes

Solved!! Accidentally deleted starred items

Hi folks.
I just accidentally deleted all of my starred items! I was writing a comment on a website and must've accidentally clicked spotify because when I hit CTRL+A then Delete, it nuked all of my starred items.

Is there any way I can get this back?

Regular

Hi folks.<br>I just accidentally deleted all of my starred items! I was writing a comment on a website and must've accidentally clicked spotify because when I hit CTRL+A then Delete, it nuked a...

MattSuda

Spotify Star

563 Views

3 replies

0 likes

Windows
  • 563 Views
  • 3 replies
  • 0 likes

Spotify wont't start and won't be removed

Hi here, i have the problem, that spotify will not start on my Win 7 64bit Desktop. Even deinstalling is not possible. I can see the process in the Tastmanager (even twice, if i try to start spotify again, but no GUI) Any solutions? Regards HH

Newbie

Hi here,   i have the problem, that spotify will not start on my Win 7 64bit Desktop. Even deinstalling is not possible. I can see the process in the Tastmanager (even twice, if i try to sta...

Erkan_Yılmaz

Community Legend

409 Views

1 replies

0 likes

Windows
  • 409 Views
  • 1 replies
  • 0 likes

Spotify randomizes media origins of registered local files

Hi, I mostly listen to local media (iTunes library) when I'm using spotify. This library is very well organized, with all origins specifications registered in the metadata. Because of this I find it very infuriating that Spotify seemingly randomly pi...

Casual Listener

Hi, I mostly listen to local media (iTunes library) when I'm using spotify. This library is very well organized, with all origins specifications registered in the metadata. Because of this I find i...

307 Views

0 replies

0 likes

Windows
  • 307 Views
  • 0 replies
  • 0 likes

Music in playlist lost

Hi Spotify I tried copying copying my stared list, since i've started a new premium account that isn't linked to Facebook, but when i wanted to copy my stared list, i missclicked ctrl + x, and ended up removing all tracks in the stared list, and now ...

Newbie

Hi Spotify   I tried copying copying my stared list, since i've started a new premium account that isn't linked to Facebook, but when i wanted to copy my stared list, i missclicked ctrl + x,...

MattSuda

Spotify Star

307 Views

1 replies

0 likes

Windows
  • 307 Views
  • 1 replies
  • 0 likes

Spotify Connect fail

hi, for about a week now spotify has become incresingly more unstable. i keep getting a "cant play track the connection to spotify is lost" then it jumps to the next song, plays a few seconds or minutes then stops. the problem are the same on all dev...

Newbie

hi,   for about a week now spotify has become incresingly more unstable. i keep getting a "cant play track the connection to spotify is lost" then it jumps to the next song, plays a few seco...

MattSuda

Spotify Star

1252 Views

1 replies

0 likes

Windows
  • 1252 Views
  • 1 replies
  • 0 likes

SpotifyHelper.exe CPU usage on Windows

I opened a ticket with Spotify support a couple of weeks back to troubleshoot the fact that the SpotifyHelper.exe processes seemed to be using constant CPU of around 8% to 10% no matter what I was doing in Spotify, even if I wasn't playing music. I p...

Regular

I opened a ticket with Spotify support a couple of weeks back to troubleshoot the fact that the SpotifyHelper.exe processes seemed to be using constant CPU of around 8% to 10% no matter what I was do...

Tomcat

Newbie

2872 Views

8 replies

2 likes

Windows
  • 2872 Views
  • 8 replies
  • 2 likes

UX bug in search box (desktop for windows)

The search input breaks standard behaviour. When we click a text field with pre-existing content, the content should be selected and we can start writing new input. Spotify initially do this, but when we focus in the search box it loads the search re...

Regular

The search input breaks standard behaviour. When we click a text field with pre-existing content, the content should be selected and we can start writing new input. Spotify initially do this, but whe...

436 Views

0 replies

0 likes

Windows
  • 436 Views
  • 0 replies
  • 0 likes

Proxyproblems

I have Windows 8.1 on my laptop and downloaded the app, but in boarding school I need to use the proxy for internet, the problem is that I can't even change the settings or anything because Spotify says that I am offline and doesn't even consider tha...

Newbie

I have Windows 8.1 on my laptop and downloaded the app, but in boarding school I need to use the proxy for internet, the problem is that I can't even change the settings or anything because Spotify s...

1637 Views

0 replies

0 likes

Windows
  • 1637 Views
  • 0 replies
  • 0 likes

"Show only complete albums" not working (Windows)

In my version of Spotify on my PC the filter function "Show only complete albums" in the album section isn't working. All albums, complete or not, are shown everytime.

Music Fan

In my version of Spotify on my PC the filter function "Show only complete albums" in the album section isn't working. All albums, complete or not, are shown everytime.

396 Views

0 replies

0 likes

Windows
  • 396 Views
  • 0 replies
  • 0 likes