Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46834 Views
77 replies
27 likes

46834 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
4 weeks ago
cour10e22
Regular
73380 Views
268 replies
21 likes

73380 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5145 Views
1 replies
6 likes

5145 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145219 Views
0 replies
26 likes
Mac
Windows

145219 Views
0 replies
26 likes

Spotify app on Windows 7

Hi eveybody, I'm new and I apologize in advance for my english because I'm Italian. When I open the App on my pc, the pages browse, discover, radio, follow, messages and seach, I can't view. I view only black pages. I uninstall the app and install th...

Elcharro94
Regular
Hi eveybody, I'm new and I apologize in advance for my english 😞 because I'm Italian. When I open the App on my pc, the pages browse, discover, radio, follow, messages and seach, I can't vi...
2014-07-07 1:34:27 PM
2014-07-10 9:42:35 PM
Elcharro94
Regular
4494 Views
9 replies
0 likes
Windows

4494 Views
9 replies
0 likes

possible new bug?

Hi, I just updated to 0.9.11.27 and now it pauses up to a second when I press the next or previous button. I used this old version this morning with the message to restart in order to upgrade. before upgrade I did not have this issue. I press next, c...

honcho
Casual Listener
Hi, I just updated to 0.9.11.27 and now it pauses up to a second when I press the next or previous button. I used this old version this morning with the message to restart in order to upgrade. before...
2014-07-09 10:36:03 AM
2014-07-10 8:42:06 AM
honcho
Casual Listener
370 Views
2 replies
0 likes
Windows

370 Views
2 replies
0 likes

Friend activity not showing

Hi I recently updated my spotify and now can no longer view friends activity on the right sidebar... any solutions?

Davali
Casual Listener
Hi I recently updated my spotify and now can no longer view friends activity on the right sidebar... any solutions?
2014-05-22 12:24:18 PM
2014-07-09 7:42:17 PM
giuliana_leone
Casual Listener
1919 Views
4 replies
1 likes
Windows

1919 Views
4 replies
1 likes

Lost playlist

Hi, I deleted by mistake the spotify application on my facebook account. Since then I lost all my playlist and my starred playlist. I used the recover option but it says I haven't any deleted playlist. Can someone help me ? Thanks a lot

Bidgy93
Casual Listener
Hi, I deleted by mistake the spotify application on my facebook account. Since then I lost all my playlist and my starred playlist. I used the recover option but it says I haven't any deleted playl...
2014-07-09 9:38:56 AM
2014-07-09 6:42:07 PM
Peter__
Community Legend
548 Views
3 replies
0 likes
Windows

548 Views
3 replies
0 likes

doesnt show the song playing in the album after playlist

i found a error in spotify desktop and we player, when i select a song of a playlist, whole playing i click on the artist of the song and when it redirect to the artist and the album where is included the song it doesnt show the song playing in the a...

user-removed
Visitor
i found a error in spotify desktop and we player, when i select a song of a playlist, whole playing i click on the artist of the song and when it redirect to the artist and the album where...
2014-07-08 6:12:22 PM
2014-07-08 6:45:36 PM
Peter__
Community Legend
400 Views
1 replies
0 likes
Windows

400 Views
1 replies
0 likes

Issues with playlist

I'm having some issues with my playlist. Not the one that you can make from spotify, but ones that you can transfer from either itunes and windows media. For the past month or two, the 3 playlist that I have from itunes have either gone completely ou...

atb224155
Gig Goer
I'm having some issues with my playlist. Not the one that you can make from spotify, but ones that you can transfer from either itunes and windows media. For the past month or two, the 3 playlist tha...
2014-07-08 10:30:04 AM
257 Views
0 replies
0 likes
Windows

257 Views
0 replies
0 likes

How to manually organise Spotify playlists

My current issue is that I am trying to organise my playlists into genres i.e. hip-hop, pop etc, but I don't want to drag my playlists one by one. I had the clever idea that I could export my playlists, edit it the way I wanted then import it back, s...

amarcolino
Regular
My current issue is that I am trying to organise my playlists into genres i.e. hip-hop, pop etc, but I don't want to drag my playlists one by one. I had the clever idea that I could expor...
2014-07-07 9:55:12 PM
2014-07-07 10:18:54 PM
amarcolino
Regular
388 Views
2 replies
0 likes
Windows

388 Views
2 replies
0 likes

Spotify not playing through center speakers/subwoofer

About two weeks ago, Spotify stopped playing music through my center speakers/subwoofer channel, though it still plays music fine through the front stereo speakers. The problem is not with the system settings, as all of my local files (various formas...

thellillking
Casual Listener
About two weeks ago, Spotify stopped playing music through my center speakers/subwoofer channel, though it still plays music fine through the front stereo speakers. The problem is not with the s...
2014-01-28 3:52:54 AM
2014-07-06 10:35:16 PM
Sjoerd303
Casual Listener
7066 Views
5 replies
0 likes
Windows

7066 Views
5 replies
0 likes

How do I reset personalization?

I've created a playlist of tunes that I like to hear...probably about half of them I brought over from my Pandora "likes". The more I personalized Spotify radio (I primarily listen to the "alternative" radio station), the more it just plays the same ...

dfreem01
Casual Listener
I've created a playlist of tunes that I like to hear...probably about half of them I brought over from my Pandora "likes". The more I personalized Spotify radio (I primarily listen to the "alte...
2014-07-05 4:48:00 PM
2014-07-06 5:03:21 PM
Peter__
Community Legend
17109 Views
3 replies
1 likes
Windows

17109 Views
3 replies
1 likes

Solved!! Several Songs start on iphone but not on desktop?!

Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear the songs from "erinnerung" up to the end of the albu...

ck9
Casual Listener
Hey there, i've got a problem since more than a week and i dont know what to do. i want to listen to the new album "cro - melodie" and i can find and start the first 2/3 songs. when i want to hear th...
2014-07-05 5:55:09 PM
2014-07-05 8:18:49 PM
ck9
Casual Listener
1552 Views
7 replies
0 likes
Windows

1552 Views
7 replies
0 likes

Spotify doesnt start, no error, so splash

Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHelper" task opens. What ive already tried: -Start Spotify.exe as...

Benjirich
Music Fan
Hello, since i had some grafic driver problems (they are all fixed now) spotify doesnt start anymore. It doesnt even show the splash. The only thing that happens is that one "SpotifyWebHel...
2014-07-03 1:01:25 PM
2014-07-03 6:43:41 PM
user-removed
Not applicable
647 Views
2 replies
0 likes
Windows

647 Views
2 replies
0 likes

Can't Search/Clicking on Artist's Name Does Nothing

Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then all of a sudden when I try and search, I just get ...

kevinisaname
Music Fan
Since I upgraded to the newest Spotify about a week ago (0.9.10.22.gf8788f9), I've been having problems searching and clicking on band's names. Everything works just fine for about five minutes, then...
2014-06-30 9:36:45 AM
2014-07-02 9:49:19 AM
smidny
Roadie
2391 Views
5 replies
0 likes
Windows

2391 Views
5 replies
0 likes

Keyboard Play/Pause button no longer functioning since last update

I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. I just updated to version 0.9.10.22.gf87988f9.

75mph
Casual Listener
I have a Microsoft keyboard with 4 multimedia buttons: 1. play/pause 2. volume down 3. volume up 4. mute The play/pause button had always worked in Spotify, but now it doesn't. &nb...
2014-06-30 4:16:41 PM
2014-06-30 5:08:24 PM
user-removed
Not applicable
1333 Views
3 replies
1 likes
Windows

1333 Views
3 replies
1 likes

When will the songs on Maroon 5s album Overexposed be available in Sweden?

Since nobody can really explain to me why an album's that have been available for at least a year suddenly stops being available, while I might add the commentary on the songs are still available, I'd like to know when the whole album - songs and com...

Thillia
Casual Listener
...'d like to know when the whole album - songs and commentaries included - will once more be available for the Swedish public. I think it would be a courtesy from Spotify to answer this and t...
2014-06-26 3:35:46 PM
2014-06-26 4:30:00 PM
Joe
Community Legend
358 Views
1 replies
0 likes
Windows

358 Views
1 replies
0 likes

Solved!! Do activity sharing preferences affect statistics on your profile?

If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or will they just remain static or disappear after a whi...

scarletmiri
Music Fan
If I change my preferences so that I'm not sharing my activity with Spotify followers, will the statistics on my profile (top artists, playlists) still change to reflect my current music taste, or wi...
2014-06-25 12:54:20 AM
2014-06-26 3:51:39 AM
Joe
Community Legend
304 Views
1 replies
0 likes
Windows

304 Views
1 replies
0 likes

Recently Played empty

I have looked been searching for a resolution to my problem, but can't find anything. 1) There is not any content under my Recently Played Artists and my activity is not showing up in feeds. My settings are set for my activity to show, but nothing is...

hterlesky
Casual Listener
I have looked been searching for a resolution to my problem, but can't find anything. 1) There is not any content under my Recently Played Artists and my activity is not showing up in...
2014-06-25 3:45:05 AM
2014-06-25 1:22:45 PM
Joe
Community Legend
571 Views
1 replies
0 likes
Windows

571 Views
1 replies
0 likes

Starring Songs with TuneWiki

Use the tunewiki app click the tiny star next to the song title and it will move automatically to your starred folder

Screen Shot 2014-06-24 at 10.46.26 PM.JPG

Fraciscv
Casual Listener
Use the tunewiki app click the tiny star next to the song title and it will move automatically to your starred folder
2014-06-25 4:52:04 AM
343 Views
0 replies
0 likes
Linux
Mac
Windows

343 Views
0 replies
0 likes

Premium account hacked

Somebody has hacked my spotify account and changed my email address to their own and changed my password. I can't change the password back because it keeps asking me for current password (i do not know this because the hacker set it) and sending a pa...

Bummen
Newbie
Somebody has hacked my spotify account and changed my email address to their own and changed my password. I can't change the password back because it keeps asking me for current password (i do not kn...
2014-06-24 11:02:39 PM
2014-06-24 11:04:12 PM
Joe
Community Legend
527 Views
1 replies
0 likes
Windows

527 Views
1 replies
0 likes

Why Spotify?

Okay, I'll try this again (I thought for sure I posted a message about this, but in my posts lists I don't see one -- it's heck to get old). I'm about a week away from the end of my free Premium trial and at this point I can't see any reason to conti...

Kelleytoons
Regular
Okay, I'll try this again (I thought for sure I posted a message about this, but in my posts lists I don't see one -- it's heck to get old). I'm about a week away from the end of my free P...
2014-06-23 5:51:03 PM
2014-06-24 12:30:16 PM
Kelleytoons
Regular
1796 Views
3 replies
0 likes
Windows

1796 Views
3 replies
0 likes

Spotify has changed a song to a spanish cover version

Hello! I logged onto spotify, and started to play the album Franz Ferdinand, by Franz Ferdinand. Suddenly, when it reached "The dark of the matinée", the original version didn't play, but instead a spanish cover version. I simply cannot get the origi...

henrikfolleso
Casual Listener
Hello! I logged onto spotify, and started to play the album Franz Ferdinand, by Franz Ferdinand. Suddenly, when it reached "The dark of the matinée", the original version didn't pl...
2014-06-23 5:59:20 PM
2014-06-24 11:41:09 AM
henrikfolleso
Casual Listener
291 Views
2 replies
0 likes
Windows

291 Views
2 replies
0 likes

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