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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1717 Views

0 replies

2 likes

  • 1717 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146017 Views

83 replies

27 likes

  • 146017 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130959 Views

294 replies

22 likes

  • 130959 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10996 Views

1 replies

6 likes

  • 10996 Views
  • 1 replies
  • 6 likes

Clear queue button

HEY, HERE'S A SUGGESTION!!! AFTER MORE THAN 1.5 YEARS MAYBE IT'S TIME TO ADD SUCH A RUDIMENTARY FUNCTION TO YOUR CLUSTER**bleep** OF A PLAYER??? I don't need any workarounds, especially since none work anymore. I don't want to start playing a new alb...

Roadie

HEY, HERE'S A SUGGESTION!!! AFTER MORE THAN 1.5 YEARS MAYBE IT'S TIME TO ADD SUCH A RUDIMENTARY FUNCTION TO YOUR CLUSTER**bleep** OF A PLAYER???     I don't need any workarounds, espe...

dukeofjipjip

Roadie

1761 Views

13 replies

0 likes

Windows
  • 1761 Views
  • 13 replies
  • 0 likes

Solved!! Latest update(0.9.12.6) broke embed.spotify.com, open.spotify.com and playing tracks from facebook.

As the topic says, the latest update for windows breaks the embed.* open.* and facebook "remote control" functionality in spotify. The webhelper seems to be doing what it should, but the spotify client is not handling the commands it should, only the...

Gig Goer

As the topic says, the latest update for windows breaks the embed.* open.* and facebook "remote control" functionality in spotify. The webhelper seems to be doing what it should, but the spotif...

user-removed

Not applicable

2934 Views

13 replies

1 likes

Windows
  • 2934 Views
  • 13 replies
  • 1 likes

What has happened to radio

The radio feature used to be fantastic. When I started a playlist radio station I used to get music that was similar to the playlist. now i get all kinds of genres. As my playlists are based on genres and moods this new change makes the radio useless...

Visitor

The radio feature used to be fantastic. When I started a playlist radio station I used to get music that was similar to the playlist. now i get all kinds of genres. As my playlists are based on genre...

Peter__

Community Legend

540 Views

1 replies

1 likes

Windows
  • 540 Views
  • 1 replies
  • 1 likes

Solved!! Some of my playlists have just disappeared..

I have an issue with my playlist. I have Spotify Premium. I use the Android app and the Windows desktop app. A bunch of my playlists are suddenly missing. It seems like most of the missing playlists (probably all) were ones I had downloaded to my pho...

Newbie

I have an issue with my playlist.   I have Spotify Premium. I use the Android app and the Windows desktop app.   A bunch of my playlists are suddenly missing. It seems like most of ...

mistysins

Newbie

21067 Views

7 replies

0 likes

  • 21067 Views
  • 7 replies
  • 0 likes

Volume slider lag

For about 4 months now whenever I use my main playlist the volume slider lags. Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks). Using different OS's (Win 7, Win 8 and Win 8.1) and all have the sa...

Regular

For about 4 months now whenever I use my main playlist the volume slider lags.   Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks)....

Peter__

Community Legend

8004 Views

12 replies

5 likes

Windows
  • 8004 Views
  • 12 replies
  • 5 likes

What does it mean to 'follow' an artist?

What exactly does it mean to 'follow' an artist? I understand that if I go to My Music > Artists they will show up in a list there. But how is that any different than just creating a playlist for that artist? Will I get updates somewhere for artists ...

Music Fan

What exactly does it mean to 'follow' an artist?  I understand that if I go to My Music > Artists they will show up in a list there.  But how is that any different than just creating a p...

flobemaor

Newbie

82360 Views

26 replies

3 likes

Windows
  • 82360 Views
  • 26 replies
  • 3 likes

Solved!! Installation problem

I uninstalled spotife on my laptop with windows 8 because it wasn't working and now I can't seem to instal it anymore. Al it does i stay at the screen that says spotify is downloading after I open the setup. I hope anyone can help me.

Casual Listener

I uninstalled spotife on my laptop with windows 8 because it wasn't working and now I can't seem to instal it anymore. Al it does i stay at the screen that says spotify is downloading after I open ...

miszblondiej

Casual Listener

470 Views

2 replies

0 likes

Windows
  • 470 Views
  • 2 replies
  • 0 likes

Spotify empty playlist?!

Hello, I'm Desolation. Out of the blue, as I logged back into Spotify, I decided that I wanted to listen to a game-related playlist of songs that parody actual songs, but all of a sudden, (first off) it would not let me play the 19 songs that I had o...

Casual Listener

 Hello, I'm Desolation. Out of the blue, as I logged back into Spotify, I decided that I wanted to listen to a game-related playlist of songs that parody actual songs, but all of a sudden, ...

kbrooksc

Community Legend

2580 Views

2 replies

0 likes

Windows
  • 2580 Views
  • 2 replies
  • 0 likes

Spotify Radio Customization

When you create a playlist (or any) radio station and a song comes on that is nothing like the other music but you like the song for a different playlist or radio station, should you thumbs down the song? Does it just tell Spotify you don't want it i...

Gig Goer

When you create a playlist (or any) radio station and a song comes on that is nothing like the other music but you like the song for a different playlist or radio station, should you thumbs down the ...

dinomight

Spotify Star

490 Views

3 replies

0 likes

Windows
  • 490 Views
  • 3 replies
  • 0 likes

notification error

Doesn´t work the notifications in desktop       Please FIx It!

Visitor

Doesn´t work the notifications in desktop       Please FIx It!

user-removed

Not applicable

363 Views

2 replies

0 likes

Windows
  • 363 Views
  • 2 replies
  • 0 likes

Can't See Recently Played Tracks of Friends

I was wondering why I can't view my friends recently played tracks anymore? Also, my activity feed only shows the last song that friends listened to. Didn't a previous version of Spotify allow you to view a list of songs that friends had recently pla...

Casual Listener

I was wondering why I can't view my friends recently played tracks anymore? Also, my activity feed only shows the last song that friends listened to. Didn't a previous version of Spotify allow you to...

wahoo650

Roadie

13668 Views

1 replies

0 likes

Windows
  • 13668 Views
  • 1 replies
  • 0 likes

Solved!! I follow 124 artists, but 20 of them do not show in the list of followed artists

This is an issue on both the Spotify Web Player and Windows program. I currently follow 124 artists, but the artist tab in the web and desktop player both show only 104 artists. When I check for the artists not listed, it shows I still follow them. I...

Casual Listener

This is an issue on both the Spotify Web Player and Windows program. I currently follow 124 artists, but the artist tab in the web and desktop player both show only 104 artists. When I check for the ...

DushyantDesai

Casual Listener

3872 Views

9 replies

0 likes

Windows
  • 3872 Views
  • 9 replies
  • 0 likes

Account bound Spootify to computer

Hi I was wondering is it possible to lock a spootify account to a computer? example via a MAC Address regards fia

Casual Listener

Hi I was wondering is it possible to lock a spootify account to a computer? example via a MAC Address   regards fia

fiaolausson88

Casual Listener

430 Views

2 replies

0 likes

Windows
  • 430 Views
  • 2 replies
  • 0 likes

Solved!! Lost tracks

Hi, I have a problem with vanishing songs. Spotify just deletes tracks off my playlists and when I go search for them via browse they're gone. These are all previously played online tracks and some of them appear in the web player but greyed out. Now...

Casual Listener

Hi, I have a problem with vanishing songs. Spotify just deletes tracks off my playlists and when I go search for them via browse they're gone. These are all previously played online tracks and so...

Peter__

Community Legend

2011 Views

6 replies

0 likes

Windows
  • 2011 Views
  • 6 replies
  • 0 likes

Arrêt de spotify quand l'écran se met en veille

Bonsoir, J'ai un ordinateur hybrique Asus T100 et j'utilise Spotify fréquemment et aimerai savoir pourquoi quand l'écran de mon PC se met en veille la musique de Spotify s'arrête... S'il y a une solution pourriez vous me la donner ce n'est pas pratiq...

Newbie

Bonsoir,   J'ai un ordinateur hybrique Asus T100 et j'utilise Spotify fréquemment et aimerai savoir pourquoi quand l'écran de mon PC se met en veille la musique de Spotify s'arrête... &nbs...

KaméLéo

Newbie

39358 Views

7 replies

1 likes

  • 39358 Views
  • 7 replies
  • 1 likes

delete song inside playlist folders inside

i cant delete a song when i select a playlist where are folders inside with songs. i send a picture of the problem please fi it

Visitor

i cant delete a song when i select a playlist where are folders inside with songs.   i send a picture of the problem   please fi it

Peter__

Community Legend

380 Views

1 replies

0 likes

Windows
  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't play certain songs

I can play certain songs on my Andriod phone, but they will not play on my PC. Any ideas whats wrong?

Newbie

I can play certain songs on my Andriod phone, but they will not play on my PC.  Any ideas whats wrong?

Apophenris

Casual Listener

22016 Views

9 replies

0 likes

  • 22016 Views
  • 9 replies
  • 0 likes

Solved!! Desktop Client Black Screen

Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text and the names of songs if I play them but everything ...

Casual Listener

Hello my spotify after the latest update has been launching with a black screen in the place of the browse pages and other content which involves pictures. The client still is able to display text an...

VAL79

Regular

10679 Views

4 replies

0 likes

Windows
  • 10679 Views
  • 4 replies
  • 0 likes

Spotify Font too small on HDPI Display???

I'm using the desktop version of Spotify on a Lenovo Pro Yoga 2 (windows and the font is waaay to small. I clicked compatibility and disabled scaling and that caused it to be less blurry but too small. Regualar font is way too blurry.....what do I do...

Newbie

I'm using the desktop version of Spotify on a Lenovo Pro Yoga 2 (windows 😎 and the font is waaay to small. I clicked compatibility and disabled scaling and that caused it to be less blurry but too s...

the_seeker_who

Newbie

10013 Views

3 replies

3 likes

Windows
  • 10013 Views
  • 3 replies
  • 3 likes

Meine "Musik" bzw. "Songs" offline runterladen

Ich hab folgendes Problem, und zwar würde ich gerne Meine Songs offline auf meinem PC haben, so wie auf meinem Handy. Also ich mein jetzt nicht die normalen Playlists sondern die Playlist "Songs" bei "Deine Musik" Hoffe auf eine schnelle Antwort und ...

Newbie

Ich hab folgendes Problem, und zwar würde ich gerne Meine Songs offline auf meinem PC haben, so wie auf meinem Handy. Also ich mein jetzt nicht die normalen Playlists sondern die Playlist "Songs" bei...

aperzinger

Newbie

518 Views

2 replies

0 likes

Windows
  • 518 Views
  • 2 replies
  • 0 likes