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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81680 Views

40 replies

68 likes

  • 81680 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779556 Views

503 replies

64 likes

  • 779556 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18970 Views

19 replies

5 likes

  • 18970 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2847 Views

0 replies

4 likes

  • 2847 Views
  • 0 replies
  • 4 likes

Solved!! Black screen when searchin an artist etc

When I search for an artist etc I only get a black (and sometimes white) screen where the result usually is shown (i.e. the main field of the screen). The same happens for the choices Start, Activity and Radio.... Most often the screen is only black,...

Casual Listener

When I search for an artist etc I only get a black (and sometimes white) screen where the result usually is shown (i.e. the main field of the screen).   The same happens for the choices Star...

OviiiOne

Community Legend

1384 Views

3 replies

0 likes

Windows
  • 1384 Views
  • 3 replies
  • 0 likes

Desktop to Desktop Connect

I'm sitting here with my laptop in one corner of the room, and my PC is in the other corner connected to my speakers. Is it possible to use the Connect feature from the desktop client on my laptop to start playing songs on the desktop client of my PC...

Visitor

I'm sitting here with my laptop in one corner of the room, and my PC is in the other corner connected to my speakers.   Is it possible to use the Connect feature from the desktop client on m...

MattSuda

Spotify Star

435 Views

1 replies

0 likes

Windows
  • 435 Views
  • 1 replies
  • 0 likes

Song won't play depending on how it is referenced

Hi, I just wanted to share some odd behaviour I just noticed on my Windows Spotify client. Some time ago I had liked a song from a spotify radio stream, so Spotify added this song to my Liked from Radio playlist. So far all was normal, but while play...

Newbie

Hi,   I just wanted to share some odd behaviour I just noticed on my Windows Spotify client. Some time ago I had liked a song from a spotify radio stream, so Spotify added this song to my Li...

299 Views

0 replies

0 likes

Windows
  • 299 Views
  • 0 replies
  • 0 likes

Messages and not seeing them

I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent. I can not go back and look at any of the history. Also if they sent more then one song, I don't get the others only the las...

Casual Listener

I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent.  I can not go back and look at any of the history.  Also if th...

MattSuda

Spotify Star

1471 Views

3 replies

0 likes

Windows
  • 1471 Views
  • 3 replies
  • 0 likes

False Number of Following Poeple (Profile)

Hello this problem is on every of my devices here we go Description a false number of poeple im following is displayed in my profile on every device. I unfollowed about 60 poeple a longer time ago but it didn't updated the number of poeple following....

Community Legend

Hello 🙂   this problem is on every of my devices 😉   here we go   Description a false number of poeple im following is displayed in my profile on every device. I unfoll...

382 Views

0 replies

0 likes

Windows
  • 382 Views
  • 0 replies
  • 0 likes

Finding a playlist shown in Browse

The search for playlists seems broken to me. If I browse I can find the following playlist: Top 100 tracks of 2014 - Netherlands https://play.spotify.com/user/spotify/playlist/6c0DwvgydrTQBLTi4FQYt0 However if I put "top 100 tracks of 2014" in Search...

Casual Listener

The search for playlists seems broken to me.  If I browse I can find the following playlist:   Top 100 tracks of 2014 - Netherlands https://play.spotify.com/user/spotify/playlist/6c0D...

GraemeMoss

Casual Listener

381 Views

1 replies

0 likes

Windows
  • 381 Views
  • 1 replies
  • 0 likes

Advertisements in foreign language

I have just re-installed spotify. It's working just fine, but my advertisments are all in some foreign language - Swedish or Norweigan maybe? My language settings are set to English. Can anyone shed some light on this?

Casual Listener

I have just re-installed spotify. It's working just fine, but my advertisments are all in some foreign language - Swedish or Norweigan maybe? My language settings are set to English. Can an...

physx420

Casual Listener

588 Views

2 replies

0 likes

Windows
  • 588 Views
  • 2 replies
  • 0 likes

Playlists from Web Player Not Syncing with Desktop

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninstalled and reinstalled Spotify twice and it still isn...

Casual Listener

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninsta...

adagiogray

Newbie

2990 Views

6 replies

0 likes

Windows
  • 2990 Views
  • 6 replies
  • 0 likes

Windows Mobile - Unable to find / download saved albums

This maybe an unbelievable stupid question but how in hell do you find your saved albums and download for offline playback? Surely there must be a way?

Newbie

This maybe an unbelievable stupid question but how in hell do you find your saved albums and download for offline playback? Surely there must be a way?

269 Views

0 replies

0 likes

Windows
  • 269 Views
  • 0 replies
  • 0 likes

Songs periodically post on my Facebook with sharing settings off!

Once in a while, I check my Recent Activiy on Facebook. and it says I played a certain track. My Preferences for Sharing my activity and what I listen to on Facebook is also off. What's the deal? I listen to music half of my waking hours everyday.

Visitor

Once in a while, I check my Recent Activiy on Facebook. and it says I played a certain track. My Preferences for Sharing my activity and what I listen to on Facebook is also off. What's the deal? I l...

MattSuda

Spotify Star

451 Views

1 replies

0 likes

Windows
  • 451 Views
  • 1 replies
  • 0 likes

Solved!! How to save artists

After the new update I have a slot for songs, albums and artists. I have found how to save a song (the plus sign) how to save albums (go to the album page and click save) but how on earth do you save artists?

Roadie

After the new update I have a slot for songs, albums and artists. I have found how to save a song (the plus sign) how to save albums (go to the album page and click save) but how on earth do you save...

88Merl

Music Fan

36801 Views

17 replies

1 likes

Windows
  • 36801 Views
  • 17 replies
  • 1 likes

How do you sort playlists in the windows desktop application?

I know you can sort songs within a playlist, but I am trying to sort the playlists themselves in the Windows Desktop app. Can you do this? You can do it within the Android app, but it would be nice to be able to do this in the desktop app.

Music Fan

I know you can sort songs within a playlist, but I am trying to sort the playlists themselves in the Windows Desktop app. Can you do this? You can do it within the Android app, but it would be nice t...

Justin35

Gig Goer

3126 Views

1 replies

1 likes

Windows
  • 3126 Views
  • 1 replies
  • 1 likes

Local Files Will Only Go Into a Playlist or Starred - Not Music

Wondering if you could help me out. I was able to import an mp3 of my own through local files. I want to integrate it in my Music. However, Spotify will only give me the option to star it or at it to a playlist. It is only doing this for one song, no...

Newbie

Wondering if you could help me out. I was able to import an mp3 of my own through local files. I want to integrate it in my Music. However, Spotify will only give me the option to star it or at it to...

335 Views

0 replies

0 likes

Windows
  • 335 Views
  • 0 replies
  • 0 likes

Spotify crashes display adapter driver

Hi, if i turn on "use hardware acceleration" it usually at some random point first freezes the software and then the whole desktop, then display goes black. when image returns i finally able to see any error messages is see this message: "display ada...

Newbie

Hi,   if i turn on "use hardware acceleration" it usually at some random point first freezes the software and then the whole desktop, then display goes black. when image returns i finally ab...

Erkan_Yılmaz

Community Legend

4324 Views

1 replies

2 likes

Windows
  • 4324 Views
  • 1 replies
  • 2 likes

Solved!! Do i have to pay after 30 days trials???

guys please help me with this.can't i stream music after trials?

Newbie

guys please help me with this.can't i stream music after trials?

MattSuda

Spotify Star

3966 Views

1 replies

0 likes

Windows
  • 3966 Views
  • 1 replies
  • 0 likes

I can see my desktop through Spotify-How do I solve?

Hi Guys, I'm using Windows 7 on my laptop and I can see my desktop through my Spotify screen. I've tried to uninstall and reinstall two, three times but it has not resolved the problem. This is what I'm seeing and it does not allow me to search for a...

Newbie

Hi Guys,   I'm using Windows 7 on my laptop and I can see my desktop through my Spotify screen.  I've tried to uninstall and reinstall two, three times but it has not resolved the probl...

315 Views

0 replies

0 likes

Windows
  • 315 Views
  • 0 replies
  • 0 likes

How to permamently fix the blank screen problem for the desktop client?

I have found some posts that have a similar problem. When Spotify's desktop client is started normally, it cannot acces the internet. Instead, there is just a blank screen whenever I browse for songs and artists. In one thread, someone provided a tem...

Newbie

I have found some posts that have a similar problem. When Spotify's desktop client is started normally, it cannot acces the internet. Instead, there is just a blank screen whenever I browse for songs...

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Major stuttering and Spotify radio doesn't remember likes/dislikes

I have two problems, one is that Spotify songs will constantly stutter, even when loading nothing, and when loading a web page the stuttering gets 10x worse. I was talking to comcast last night for about 2 hours and nothing is wrong with my internet ...

Casual Listener

I have two problems, one is that Spotify songs will constantly stutter, even when loading nothing, and when loading a web page the stuttering gets 10x worse. I was talking to comcast last night for a...

E-Beats

Newbie

2888 Views

11 replies

1 likes

Windows
  • 2888 Views
  • 11 replies
  • 1 likes

Radio Is Playing Bad Song Choices

Hello! I've been a Spotify user for quite a few months now. I primarily use the Desktop application, but I also am a mobile user as well. Anyways, I've started the "Pop" radio, which allows me to tailor the radio songs played to what I like. Unfortun...

Visitor

Hello! I've been a Spotify user for quite a few months now. I primarily use the Desktop application, but I also am a mobile user as well.   Anyways, I've started the "Pop" radio, which allow...

davida71uk

Roadie

2681 Views

7 replies

5 likes

Windows
  • 2681 Views
  • 7 replies
  • 5 likes

Solved!! Adds conflict with play lists and play over two dozen times in a period of hours!

Hey allany one getting advertisiments that are in complete conflict with the play lists? I listen to jazz for example, and get a thug selling a leveno pro.. and I listened to christmas carols, and got the thug, followed by the thug, followed by the t...

Casual Listener

Hey all any one getting advertisiments that are in complete conflict with the play lists? I listen to jazz for example, and get a thug selling a leveno pro..  and I listened to christmas carols...

AA2014

Casual Listener

666 Views

2 replies

0 likes

Windows
  • 666 Views
  • 2 replies
  • 0 likes