Installer don't even open

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Installer don't even open

jpsvarela
Casual Listener

Hei!!

I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work.

I've tried the compatibility mode and even with another accounts on Windows but nothing seems to work.

 

I'd like to know if somebody has a solution or the previous version

Thank you all

3 Replies

Re: Installer don't even open

Rock Star 15
Rock Star 15

Hi @jpsvarela , welcome to the community!

 

You can try installing the beta version.

OviiiOneRock Star 15
Help others find this answer and click "Accept as Solution".
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Re: Installer don't even open

jpsvarela
Casual Listener

Unfortunately the problem keep , and it doenst open

Re: Installer don't even open

Rock Star 15
Rock Star 15

Then you can try disabling the antivirus software, or contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

 


If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

 

Don't forget to check your Spam Box ;)

OviiiOneRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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